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Netdata vs SolarWinds NPM comparison

Why PeerSpot?
 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.3
Netdata enhances productivity by reducing troubleshooting time, tool dependencies, and improving AWS infrastructure reliability, delivering substantial ROI.
Sentiment score
6.8
SolarWinds NPM is praised for reducing costs, offering quick ROI, and enhancing network management with reliable alerts and reporting.
Real-time monitoring and alerts have helped us reduce troubleshooting effort by approximately twenty to thirty percent, saving engineering time and helping maintain a reliable AWS infrastructure.
Mid Software Engineer at Jumia Kenya
The return on investment is significant as the solution effectively reduces costs while being worth its expense.
Network Administrator at PT Bni Life Insurance
 

Customer Service

Sentiment score
7.4
Netdata's customer support is highly rated for its responsiveness, efficiency, and user satisfaction, often scoring nine out of ten.
Sentiment score
6.9
SolarWinds NPM's customer service is praised, but technical support varies, with some users noting slow responses and availability issues.
The customer support for Netdata has been generally perfect, as they helped me during troubleshooting and resolved monitoring issues on time.
Technical Support Specialist at Accenture
The customer support has always been proactive and very responsive while handling our data growth.
Mid Software Engineer at Jumia Kenya
If there is no timely response, getting a resolution is more difficult.
Network Security Engineer at a comms service provider with 51-200 employees
Regarding technical support from SolarWinds, I find it excellent.
Assistant Manager at a outsourcing company with 10,001+ employees
We had contact with SolarWinds regarding the implementation, and they were helpful.
Network Administrator at PT Bni Life Insurance
 

Scalability Issues

Sentiment score
6.9
Netdata efficiently manages data in healthcare and other sectors, demonstrating scalability and reliability across infrastructures and workloads.
Sentiment score
6.9
SolarWinds NPM efficiently scales in large environments, but may require extra polling engines and face complex licensing challenges.
SolarWinds NPM is scalable and effective in handling large network infrastructures.
Solutions Architect at Boch Systems Company Limited
 

Stability Issues

Sentiment score
8.7
Netdata is praised for its stability, real-time monitoring, and reliable performance, ensuring minimal disruption and continuous service.
Sentiment score
7.5
SolarWinds NPM is praised for stability, with resource allocation and documentation adherence mitigating most upgrade-related issues.
For stability, I rate SolarWinds NPM as a ten, which is the best.
Assistant Manager at a outsourcing company with 10,001+ employees
The NPM product is stable, particularly when used for simple network monitoring.
Network Security Engineer at a comms service provider with 51-200 employees
 

Room For Improvement

Netdata needs advanced customization, AI-driven monitoring, better integration, enhanced security, and improved data management for comprehensive functionality.
SolarWinds NPM requires enhancements in analytics, scalability, UI, security, integration, customization, monitoring, automation, stability, and cost-effectiveness.
More flexible dashboard customization and simpler integrations with tools like PagerDuty or Slack would definitely make incident response smoother and reduce manual work in my organization.
Technical Support Specialist at Accenture
Netdata can be improved by incorporating AI-driven anomaly detection and predictive monitoring capabilities to forecast potential bottlenecks.
Tech Ops Engineer at Zeller
Netdata could improve by offering more advanced customizable dashboards, simpler configuration for complex AWS environments, and better integration with third-party tools.
Mid Software Engineer at Jumia Kenya
SolarWinds needs to upscale on observability and add full-fledged observability features, including security features.
Solutions Architect at Boch Systems Company Limited
Customers have given feedback about the delayed response times from the technical team.
Network Security Engineer at a comms service provider with 51-200 employees
I would need a feature in SolarWinds in the future for some kind of malfunctioning detection, such as malware attacks or that type of environment.
Manager IT at a manufacturing company with 1,001-5,000 employees
 

Setup Cost

SolarWinds NPM offers a flexible licensing model with competitive pricing, though costs may rise for extensive setups.
Pricing visibility helped us understand usage and plan costs effectively.
Mid Software Engineer at Jumia Kenya
The metering and billing experience was fairly straightforward, although I would like clear visibility into how usage affects cost as monitoring scales across more servers.
Technical Support Specialist at Accenture
The solution is considered expensive.
Network Administrator at PT Bni Life Insurance
Pricing-wise, SolarWinds NPM is more expensive than PRTG.
Solutions Architect at Boch Systems Company Limited
It is not too pricey and is adequate.
Manager IT at a manufacturing company with 1,001-5,000 employees
 

Valuable Features

Netdata enhances operational efficiency with real-time monitoring, AI insights, scalability, seamless AWS integration, and advanced security features.
SolarWinds NPM provides intuitive network monitoring with advanced customization, scalability, and proactive alerts, suiting diverse business needs.
These functionalities enhance visibility and proactive capabilities for faster anomaly detection, contributing to overall improved operational efficiency and infrastructure reliability.
Tech Ops Engineer at Zeller
Netdata's AI-driven monitoring is useful for identifying unusual system behavior, and security and access control are particularly important in my organization because they help me protect my customers' most sensitive data.
Technical Support Specialist at Accenture
Netdata's best features that I find outstanding are the real-time monitoring, interactive dashboards, automated alerts, and detailed performance analytics.
Mid Software Engineer at Jumia Kenya
Whenever any node is down in our network, whether it is a server or any network device, we receive information through email that the device is down.
Manager IT at a manufacturing company with 1,001-5,000 employees
The ability to customize the dashboard in SolarWinds NPM provides key benefits like saving time and money, and streamlining some processes.
Assistant Manager at a outsourcing company with 10,001+ employees
The most valuable feature for us is the database performance analyzer, which we use a lot.
Network Administrator at PT Bni Life Insurance
 

Categories and Ranking

Netdata
Ranking in IT Infrastructure Monitoring
41st
Ranking in Cloud Monitoring Software
25th
Average Rating
8.6
Reviews Sentiment
7.2
Number of Reviews
3
Ranking in other categories
Server Monitoring (14th)
SolarWinds NPM
Ranking in IT Infrastructure Monitoring
8th
Ranking in Cloud Monitoring Software
9th
Average Rating
8.2
Reviews Sentiment
6.8
Number of Reviews
161
Ranking in other categories
Network Monitoring Software (3rd)
 

Mindshare comparison

As of November 2026, in the IT Infrastructure Monitoring category, the mindshare of Netdata is 0.9%, down from 1.0% compared to the previous year. The mindshare of SolarWinds NPM is 3.6%, down from 3.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
IT Infrastructure Monitoring Mindshare Distribution
ProductMindshare (%)
SolarWinds NPM3.6%
Netdata0.9%
Other95.5%
IT Infrastructure Monitoring
 

Featured Reviews

Peter Kitonga - PeerSpot reviewer
Mid Software Engineer at Jumia Kenya
Real-time monitoring has improved AWS visibility and reduces downtime for critical services
Netdata's best features that I find outstanding are the real-time monitoring, interactive dashboards, automated alerts, and detailed performance analytics. I find these features very valuable because they provide immediate visibility into CPU, memory, network, and server performance, helping us identify bottlenecks quickly, troubleshoot issues efficiently, and reduce downtime. The features I value most include excellent visibility, faster troubleshooting, and practical issue detection, which make Netdata infrastructure monitoring more efficient and reliable. AI governance and security capabilities are important for maintaining data privacy, access control, and transparency. I also value its focus on secure monitoring, controlled access, and protecting sensitive infrastructure data. Netdata has met my expectations through the AI-driven insights, which are generally useful and reliable for identifying performance anomalies and highlighting potential issues. They help us improve monitoring and speed up troubleshooting. Netdata integrates well with our AWS environment, providing useful visibility into server performance, resource utilization, and infrastructure health. It helps us monitor workloads, identify issues quickly, and maintain reliable operations.
Vivek Jaiswal - PeerSpot reviewer
Manager IT at a manufacturing company with 1,001-5,000 employees
Central monitoring has improved outage alerts and now needs smarter detection and modern dashboards
Regarding the automated network topology and mapping feature in SolarWinds NPM, I am not satisfied with it. For static monitoring, it is acceptable. However, if it is possible, I would need a feature in SolarWinds in the future for some kind of malfunctioning detection, such as malware attacks or that type of environment. We did not have any facility to detect that in SolarWinds. I think it would be better to incorporate those types of features. Regarding customization options in SolarWinds, the ability to customize the dashboard has room for improvement. The dashboard is quite old, and we need some improvement in it. Nowadays, we have multiple tools with AI-based monitoring and web-based dashboards. SolarWinds also has a web-based dashboard, but I think there is scope for improvement in the UI. There may be other areas I would like to improve in SolarWinds NPM.
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Comparison Review

it_user174738 - PeerSpot reviewer
IT Developer at a tech services company with 51-200 employees
May 31, 2015
Nagios vs. Zabbix vs. PRTG vs. Spiceworks vs. Solarwinds Network Performance Monitor
I have researched a quite a few network monitoring tools which can be used for various monitoring purposes of not only the servers, but the intermediate routers as well. There are majorly three types of these softwares. Ones which are completely open-source, you can do almost anything you want…
 

Top Industries

By visitors reading reviews
Transportation Company
63%
Comms Service Provider
8%
Financial Services Firm
4%
Computer Software Company
3%
Outsourcing Company
12%
Manufacturing Company
9%
Financial Services Firm
9%
Construction Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Midsize Enterprise2
Large Enterprise5
By reviewers
Company SizeCount
Small Business60
Midsize Enterprise33
Large Enterprise87
 

Questions from the Community

What is your experience regarding pricing and costs for Netdata?
As I am going with the subscription-based model in the SaaS, the pricing and setup cost are very nice, and the setup is very easy since I am running the server inside GCP.
What needs improvement with Netdata?
Netdata can be improved by incorporating AI-driven anomaly detection and predictive monitoring capabilities to forecast potential bottlenecks. Additionally, broader native integrations with enterpr...
What is your primary use case for Netdata?
Netdata serves as my real-time monitoring and observability platform for infrastructure and application performance monitoring, providing highly detailed real-time metrics with minimal setup and lo...
What is the best network monitoring software for large enterprises?
It actually depends on the exact purpose or kind of devices (network devices, servers, something else). Some tools are better for only network devices while others are better for a cloud monitoring...
What is the best network monitoring software for large enterprises?
We are partners with SolarWinds and we sell a lot of Network management to large enterprises also because of scalability, products like Network Performance Monitor & Netflow Traffic Analyzer ar...
 

Comparisons

 

Also Known As

No data available
Solarwinds Network Performance Monitor, SolarWinds Network Bandwidth Analyzer
 

Overview

 

Sample Customers

Information Not Available
Microsoft, Federal Express, Hewlett-Packard, and MasterCard
Find out what your peers are saying about Netdata vs. SolarWinds NPM and other solutions. Updated: November 2026.
920,769 professionals have used our research since 2012.