

Find out in this report how the two IT Infrastructure Monitoring solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
Real-time monitoring and alerts have helped us reduce troubleshooting effort by approximately twenty to thirty percent, saving engineering time and helping maintain a reliable AWS infrastructure.
The return on investment is significant as the solution effectively reduces costs while being worth its expense.
The customer support for Netdata has been generally perfect, as they helped me during troubleshooting and resolved monitoring issues on time.
The customer support has always been proactive and very responsive while handling our data growth.
If there is no timely response, getting a resolution is more difficult.
Regarding technical support from SolarWinds, I find it excellent.
We had contact with SolarWinds regarding the implementation, and they were helpful.
SolarWinds NPM is scalable and effective in handling large network infrastructures.
For stability, I rate SolarWinds NPM as a ten, which is the best.
The NPM product is stable, particularly when used for simple network monitoring.
More flexible dashboard customization and simpler integrations with tools like PagerDuty or Slack would definitely make incident response smoother and reduce manual work in my organization.
Netdata can be improved by incorporating AI-driven anomaly detection and predictive monitoring capabilities to forecast potential bottlenecks.
Netdata could improve by offering more advanced customizable dashboards, simpler configuration for complex AWS environments, and better integration with third-party tools.
SolarWinds needs to upscale on observability and add full-fledged observability features, including security features.
Customers have given feedback about the delayed response times from the technical team.
I would need a feature in SolarWinds in the future for some kind of malfunctioning detection, such as malware attacks or that type of environment.
Pricing visibility helped us understand usage and plan costs effectively.
The metering and billing experience was fairly straightforward, although I would like clear visibility into how usage affects cost as monitoring scales across more servers.
The solution is considered expensive.
Pricing-wise, SolarWinds NPM is more expensive than PRTG.
It is not too pricey and is adequate.
These functionalities enhance visibility and proactive capabilities for faster anomaly detection, contributing to overall improved operational efficiency and infrastructure reliability.
Netdata's AI-driven monitoring is useful for identifying unusual system behavior, and security and access control are particularly important in my organization because they help me protect my customers' most sensitive data.
Netdata's best features that I find outstanding are the real-time monitoring, interactive dashboards, automated alerts, and detailed performance analytics.
Whenever any node is down in our network, whether it is a server or any network device, we receive information through email that the device is down.
The ability to customize the dashboard in SolarWinds NPM provides key benefits like saving time and money, and streamlining some processes.
The most valuable feature for us is the database performance analyzer, which we use a lot.
| Product | Mindshare (%) |
|---|---|
| SolarWinds NPM | 3.6% |
| Netdata | 0.9% |
| Other | 95.5% |


| Company Size | Count |
|---|---|
| Midsize Enterprise | 2 |
| Large Enterprise | 5 |
| Company Size | Count |
|---|---|
| Small Business | 60 |
| Midsize Enterprise | 33 |
| Large Enterprise | 87 |
Netdata offers real-time performance monitoring and troubleshooting across infrastructures. It provides deep insights and metrics visualization, ensuring seamless operation and efficiency for IT systems.
Netdata is widely regarded in IT environments for its comprehensive monitoring capabilities utilizing a highly adaptive data collection approach. It supports a large array of metrics enabling users to maintain peak performance. Users can visualize data with clarity, allowing for quick identification of issues and efficient resource management. Netdata employs an open-source approach, ensuring flexibility and community-driven enhancements.
What are Netdata's key features?Netdata finds application in industries such as finance, healthcare, and technology where uptime and performance are critical. Its flexible architecture adapts easily to these sectors, ensuring reliable monitoring for cloud operations and on-premise systems alike.
SolarWinds NPM is a network performance monitoring tool offering a user-friendly interface with customizable dashboards. It provides real-time tracking of device health, latency, and bandwidth utilization, supporting diverse integration and scalability needs.
SolarWinds NPM's robust features include real-time monitoring of network performance and efficient tracking of device health, latency, and bandwidth utilization. The tool is appreciated for its ease of deployment, scalability, and support for integration with other tools. Features like SNMP monitoring, NetPath, and comprehensive reporting enhance its diagnostic capabilities and network visibility. However, users identify areas for improvement such as real-time analytics, advanced customization options, and enhanced scalability for larger enterprises. Better customer support, improved integrations, and security measures are also desired.
What are the key features of SolarWinds NPM?In enterprise environments, SolarWinds NPM is deployed to monitor network health and device status, sending alerts for any issues. It provides visibility into network performance, tracking bandwidth utilization and server metrics efficiently. Its applications span from monitoring routers, switches, and firewalls to supporting infrastructure monitoring across industries.
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