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Netreo vs New Relic comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Netreo
Ranking in IT Infrastructure Monitoring
81st
Ranking in Cloud Monitoring Software
51st
Average Rating
7.0
Reviews Sentiment
7.3
Number of Reviews
1
Ranking in other categories
No ranking in other categories
New Relic
Ranking in IT Infrastructure Monitoring
8th
Ranking in Cloud Monitoring Software
5th
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
159
Ranking in other categories
Application Performance Monitoring (APM) and Observability (3rd), Network Monitoring Software (10th), IT Operations Analytics (3rd), Mobile APM (3rd), AIOps (4th)
 

Mindshare comparison

As of August 2025, in the IT Infrastructure Monitoring category, the mindshare of Netreo is 0.1%, up from 0.1% compared to the previous year. The mindshare of New Relic is 4.3%, down from 6.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
IT Infrastructure Monitoring
 

Featured Reviews

reviewer1803231 - PeerSpot reviewer
Provides a stable solution but would improve by developing an all-in-one-solution
The advice I would give to anyone looking at implementing Netreo into their organization would be to do your market research and evaluate the product, do not just choose it because someone recommends it to you. Overall, from my perspective, I would rate the solution a seven out of ten.
Rahul -Jain - PeerSpot reviewer
Good for application Performance Monitoring but not stable
There are two types of teams we have in every organization. One is for DevOps, and the second one is for performance testing. Those who are using these tools, like AppDynamics, Dynatrace, or whatever tool we have on the APM side. These tools are used by two teams: one is the performance team, and another one is the DevOps team. So, the setup and the alert system belong to the DevOps team, not for performance. So, I don't use any alerts in AppDynamics, Dynatrace, or any of the tools.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The technical support team at Netreo is pretty good."
"The most valuable features are the dashboards and tracing."
"To me, the most valuable feature of New Relic APM is the traceability, mainly based on the time travel method, so you get the overall response time, which is pretty helpful for developers and ADR techs looking into issues on a deeper level. New Relic APM is a very good, tailor-made solution."
"The product allows the developer to see the actual problems in the applications."
"The most important thing is that it tells us where the latency in throughput and response time are."
"The synthetic alert is the most valuable feature in New Relic APM. I also like the time travel feature and find traceability useful in the solution. New Relic APM also has good response times."
"The tool's most valuable features were APM and core reliability. We get alerts whenever an anomaly is detected. The solution is very friendly."
"We use it for monitoring, identifying when services go down, or when they are outside of what we would consider normal operations."
"You don't have to go through a list of 500 servers."
 

Cons

"The scalability of Netreo is lacking."
"One of the things that our enterprise actually had a challenge with was the licensing structure for New Relic."
"Real-user monitoring would be helpful as it would help me to really understand the client-side performance of the application."
"New Relic APM is a good tool, and it has a database of failures, but it could use a list of customer-specific failures. New Relic APM should be able to give my company advanced analytics through AI."
"The integration and configuration of this product in our AWS environment needs improvement on the filtering part. I would like it to go more granular on accounts."
"I would like if it could have predictive analysis. Today, we only have the option to configure thresholds."
"We have had issues with our agents going offline."
"One thing that we noticed was that historical information was only for a limited period, which was not helpful in certain scenarios. For example, if I want to size my system for an event for New Year or Christmas season based on the historical data, I won't be able to find the historical data. Currently, the data is limited to three months. It would be helpful if they can provide historical data for a longer duration so that we can plan our system accordingly."
"They need to improve the alerting and dashboarding as these are the key features in DevOps."
 

Pricing and Cost Advice

Information not available
"I think it's overpriced for the technical support that we get. We spent over 1,00,000 USD a year."
"The pricing is fine."
"The product is neither cheap nor expensive, and I believe that it is a competitively-priced tool."
"I loved this product, but we can no longer afford it, so we dropped it."
"The solution is priced reasonably. New Relic APM is one of the best products for me because it's economical, so anyone can easily pick it over other solutions and use it."
"Comparatively, the pricing is expensive."
"The pricing and licensing are too high."
"The new licensing model is great, as we pay for what we use (in computational units). However, the pricing is expensive compared to other tools."
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Top Industries

By visitors reading reviews
No data available
Computer Software Company
14%
Financial Services Firm
14%
Manufacturing Company
8%
Retailer
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

Ask a question
Earn 20 points
Any advice about APM solutions?
There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra monitor...
What do you like most about New Relic Insights?
The product's initial setup phase was very easy.
What needs improvement with New Relic Insights?
I reviewed another observability tool, DataDog, and we moved away from New Relic because the pricing was not convenient and didn't fit our budget. With DataDog, some of the APM features we were loo...
 

Comparisons

 

Also Known As

CloudMonix
New Relic Browser, New Relic Applied Intelligence, New Relic Insights, New Relic Synthetics, New Relic Servers, New Relic APM
 

Overview

 

Sample Customers

Information Not Available
World Fuel Services, Verizon, FootLocker, McDonald's, Trainline, Mondia Media, Confused, Costa Coffee, Ryanair, Marks & Spencer, William Hill, Delivery Hero, Skyscanner, BASF, DAZN, Veygo, Virtuo, movingimage, talabat, Australia Post, Tokopedia, Seven Network, Virgin Australia, Zomato, BigBasket, Mercado Libre, Lending Club
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