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Netreo vs New Relic comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Netreo
Ranking in IT Infrastructure Monitoring
81st
Ranking in Cloud Monitoring Software
52nd
Average Rating
7.0
Reviews Sentiment
7.3
Number of Reviews
1
Ranking in other categories
No ranking in other categories
New Relic
Ranking in IT Infrastructure Monitoring
8th
Ranking in Cloud Monitoring Software
5th
Average Rating
8.4
Reviews Sentiment
7.0
Number of Reviews
160
Ranking in other categories
Application Performance Monitoring (APM) and Observability (4th), Network Monitoring Software (9th), IT Operations Analytics (3rd), Mobile APM (3rd), AIOps (4th)
 

Mindshare comparison

As of October 2025, in the IT Infrastructure Monitoring category, the mindshare of Netreo is 0.2%, up from 0.1% compared to the previous year. The mindshare of New Relic is 3.9%, down from 5.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
IT Infrastructure Monitoring Market Share Distribution
ProductMarket Share (%)
New Relic3.9%
Netreo0.2%
Other95.9%
IT Infrastructure Monitoring
 

Featured Reviews

reviewer1803231 - PeerSpot reviewer
Provides a stable solution but would improve by developing an all-in-one-solution
The advice I would give to anyone looking at implementing Netreo into their organization would be to do your market research and evaluate the product, do not just choose it because someone recommends it to you. Overall, from my perspective, I would rate the solution a seven out of ten.
Rahul -Jain - PeerSpot reviewer
Good for application Performance Monitoring but not stable
There are two types of teams we have in every organization. One is for DevOps, and the second one is for performance testing. Those who are using these tools, like AppDynamics, Dynatrace, or whatever tool we have on the APM side. These tools are used by two teams: one is the performance team, and another one is the DevOps team. So, the setup and the alert system belong to the DevOps team, not for performance. So, I don't use any alerts in AppDynamics, Dynatrace, or any of the tools.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The technical support team at Netreo is pretty good."
"Server uptime is its most valuable feature."
"We use it for monitoring, identifying when services go down, or when they are outside of what we would consider normal operations."
"The synthetics, alerts, and native inbuilt capabilities for monitoring the cloud with the New Relic agents have been helpful."
"It is a one stop shop and integrated with PagerDuty seamlessly. The solution is pretty self-contained."
"It has helped my organization to dive deeper into the application using the APM module is very helpful."
"Using New Relic speeds up troubleshooting and resolution, giving us a clearer picture of where issues are, thus saving time and effort."
"The most valuable feature is application monitoring."
"New Relic's dashboard is nice, and it's reliable. It's also compatible with many services, especially Java and the Python ecosystem."
 

Cons

"The scalability of Netreo is lacking."
"They should bring the pricing down to be more competitive."
"It is very difficult to award the service level cycles at an endpoint level."
"I would like to have storage monitoring. E.g., being able to monitor SANS, specifically protocols, like NFS and CIFS metrics."
"One thing I'd like to see in any APM, especially New Relic, is the ability to use distributed transactions. When one microservice calls another, it calls another database and microservice. The entire data visualization layer will not be able to correlate from one microservice from end to end and return on that path. Distributed transactions would be a great addition that would make life simpler. Unfortunately, no APM has that end-to-end capability."
"The initial setup can be made easier. Like Mixpanel, New Relic can also have a step-by-step guide for the setup process."
"I would like the ability to set up certain dummy accounts and do the actual things that the customer is doing, without impacting the production environment."
"The integration and configuration of this product in our AWS environment needs improvement on the filtering part. I would like it to go more granular on accounts."
"How granular I could go down at looking at certain data, especially related to the operations, is limited."
 

Pricing and Cost Advice

Information not available
"They gave us aggressive discounts when they were brought in for the first time, but they have also kept them for the year-on-year renewals, which has been absolutely fine."
"The new licensing model is great, as we pay for what we use (in computational units). However, the pricing is expensive compared to other tools."
"This is an expensive tool."
"The solution is priced reasonably. New Relic APM is one of the best products for me because it's economical, so anyone can easily pick it over other solutions and use it."
"It would be nice if we could buy it annually instead of monthly."
"The price of New Relic could improve. It is expensive."
"This is an expensive product."
"The pricing is fine."
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Top Industries

By visitors reading reviews
No data available
Financial Services Firm
15%
Computer Software Company
13%
Manufacturing Company
8%
Retailer
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business65
Midsize Enterprise50
Large Enterprise61
 

Questions from the Community

Ask a question
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Any advice about APM solutions?
There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra monitor...
What do you like most about New Relic Insights?
The product's initial setup phase was very easy.
What needs improvement with New Relic Insights?
I reviewed another observability tool, DataDog, and we moved away from New Relic because the pricing was not convenient and didn't fit our budget. With DataDog, some of the APM features we were loo...
 

Comparisons

No data available
 

Also Known As

CloudMonix
New Relic Browser, New Relic Applied Intelligence, New Relic Insights, New Relic Synthetics, New Relic Servers, New Relic APM
 

Overview

 

Sample Customers

Information Not Available
World Fuel Services, Verizon, FootLocker, McDonald's, Trainline, Mondia Media, Confused, Costa Coffee, Ryanair, Marks & Spencer, William Hill, Delivery Hero, Skyscanner, BASF, DAZN, Veygo, Virtuo, movingimage, talabat, Australia Post, Tokopedia, Seven Network, Virgin Australia, Zomato, BigBasket, Mercado Libre, Lending Club
Find out what your peers are saying about Zabbix, Auvik, Datadog and others in IT Infrastructure Monitoring. Updated: September 2025.
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