Primarily, we use Netreo for infrastructure monitoring. We monitor metrics.
Provides a stable solution but would improve by developing an all-in-one-solution
What is our primary use case?
What needs improvement?
Netreo would improve if it were an all-in-one solution for things like metrics, logs, zoom integration, and knowledge log gathering.
For how long have I used the solution?
I have been using Netreo for seven years.
What do I think about the stability of the solution?
Netreo is stable.
What do I think about the scalability of the solution?
The scalability of Netreo is lacking. Most companies have a hybrid solution. We need a product that works both on-premise and on the cloud.
How are customer service and support?
The technical support team at Netreo is pretty good.
How was the initial setup?
The initial setup was not complex.
What about the implementation team?
The solution was implemented in our organization with technical help from Netreo. The installation part took half an hour. The configuration takes longer as it depends on the infrastructure and the procurement. The system needs to be customized to fit the environment, which takes time.
What other advice do I have?
The advice I would give to anyone looking at implementing Netreo into their organization would be to do your market research and evaluate the product, do not just choose it because someone recommends it to you.
Overall, from my perspective, I would rate the solution a seven out of ten.
Which deployment model are you using for this solution?
On-premises
