Elastic Observability vs Netreo comparison

Elastic and BMC Helix are both solutions in the IT Infrastructure Monitoring category. Elastic is ranked #9 with an average rating of 8.7, while BMC Helix is ranked #68. Elastic holds a 2.0% mindshare in IM, compared to BMC Helix’s 0.5% mindshare. Additionally, 88% of Elastic users are willing to recommend the solution, compared to 100% of BMC Helix users who would recommend it.

Elastic Observability

Read 29 Elastic Observability reviews

8,436 Views
3,374 Comparison Views

88% willing to recommend

Netreo

Read 1 Netreo review

590 Views
448 Comparison Views

100% willing to recommend

Elastic Observability

Netreo

Comparison Buyer's Guide

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Executive Summary

We performed a comparison between Elastic Observability and Netreo based on real PeerSpot user reviews.

Find out what your peers are saying about Zabbix, Datadog, Auvik and others in IT Infrastructure Monitoring.

To learn more, read our detailed IT Infrastructure Monitoring Report (Updated: December 2025).

Buyer's Guide

IT Infrastructure Monitoring

December 2025

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Helped 881,082 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Elastic Observability

Ranking in IT Infrastructure Monitoring

9th

Ranking in Cloud Monitoring Software

7th

Average Rating

8.0

Reviews Sentiment

6.8

Number of Reviews

Ranking in other categories

Application Performance Monitoring (APM) and Observability (6th), Log Management (14th), Container Monitoring (4th)

Netreo

Ranking in IT Infrastructure Monitoring

68th

Ranking in Cloud Monitoring Software

50th

Average Rating

7.0

Reviews Sentiment

7.3

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of January 2026, in the IT Infrastructure Monitoring category, the mindshare of Elastic Observability is 2.0%, down from 4.5% compared to the previous year. The mindshare of Netreo is 0.5%, up from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.

IT Infrastructure Monitoring Market Share Distribution
Product	Market Share (%)
Elastic Observability	2.0%
Netreo	0.5%
Other	97.5%

IT Infrastructure Monitoring

Featured Reviews

Mohammed-Abdelalim

Assistant Vice President at QualityKiosk Technologies Pvt. Ltd.

Has provided powerful customization for unique monitoring needs but needs more out-of-the-box capabilities

In my opinion, the best features of Elastic Observability are their flexibility to integrate with other existing systems and the ability to build a unified monitoring tool that can integrate with existing ones and end-to-end user journeys which require a lot of customizations. The greatest feature in Elastic is the ability to customize. This is similar to my comments about customizable dashboards in Elastic because it's visible to the analyst. However, it's very great. Customizing these dashboards can meet the customer's specific use cases and specific stories that they have in their environment, their special environment that doesn't look like other environments. The dashboarding in Elastic is highly customizable to the level of logos. If the customer wants his company logo in the dashboard, it can be done.

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reviewer1803231

Engineer at a legal firm with 201-500 employees

Provides a stable solution but would improve by developing an all-in-one-solution

The advice I would give to anyone looking at implementing Netreo into their organization would be to do your market research and evaluate the product, do not just choose it because someone recommends it to you. Overall, from my perspective, I would rate the solution a seven out of ten.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Elastic Observability significantly improves incident response time by providing quick access to logs and data across various sources. For instance, searching for specific keywords in logs spanning over a month from multiple data sources can be completed within seconds."

"The product has connectors to many services."

"I have built a mini business intelligence system based on Elastic Observability."

"The architecture and system's stability are simple."

"The ability to ensure that the data is searchable and maintainable is highly valuable for our purposes."

"The price is very less expensive compared to the other solutions."

"The Elastic User Interface framework lets us do custom development when needed. You need to have some Javascript knowledge. We need that knowledge to develop new custom tests."

"The tool's most valuable feature is centralized logging. Elastic Common Search helps us to search for the logs across the organization."

More Elastic Observability pros

"The technical support team at Netreo is pretty good."

Cons

"Elastic Observability needs to have better standardization, logging, and schema."

"The solution needs to use more AI. Once the product onboards AI, users would more effectively be able to track endpoints for specific messages."

"The cost must be made more transparent."

"There could be more low-code features included in the product."

"The price is the only issue in the solution. It can be made better and cheaper."

"The auto-discovery isn't nearly as good. That's a big portion of it. When you drop the agent onto the JVM and you're trying to figure things out, having to go through and manually do all that is cumbersome."

"When opening tickets, we cannot use our team mailbox."

"Elastic APM's visualization is not that great compared to other tools. It's number of metrics is very low."

More Elastic Observability cons

"The scalability of Netreo is lacking."

Pricing and Cost Advice

"Elastic Observability's pricing could be better for small-scale users."

"We have been using the open-source version."

"Elastic Observability is cheaper than other similar solutions, such as Dynatrace. Its license calculation is based on various factors like data volume and physical infrastructure, particularly related to RAM capacity."

"One needs to pay for the licenses, and it is an annual subscription model right now."

"Pricing is one of those situations where the more you use it, the more you pay."

"Since we are a huge company, Elastic Observability is an affordable solution for us."

"Users have to pay for some features, like the alerts on different channels, because they are unavailable in different source versions."

"The product is not that cheap."

More Elastic Observability pricing and cost advice

Information not available

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Top Industries

By visitors reading reviews

Financial Services Firm

16%

Computer Software Company

14%

Manufacturing Company

Government

No data available

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	9
Midsize Enterprise	4
Large Enterprise	16

No data available

Questions from the Community

What do you like most about Elastic Observability?

Elastic Observability significantly improves incident response time by providing quick access to logs and data across various sources. For instance, searching for specific keywords in logs spanning...

See all answers

What is your experience regarding pricing and costs for Elastic Observability?

The problem is their licensing model, which is a bit confusing. Many customers struggle to understand their total cost of ownership because Elastic licensing is not dependent on easy, quantifiable ...

See all answers

What needs improvement with Elastic Observability?

After careful consideration about areas for improvement in Elastic Observability, aspects such as pricing, customization, implementation, and scalability could be improved. As a user of the system,...

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Comparisons

Sentry vs Elastic Observability

Compared 8% of the time

Dynatrace vs Elastic Observability

Compared 7% of the time

New Relic vs Elastic Observability

Compared 7% of the time

Grafana vs Elastic Observability

Compared 7% of the time

Zabbix vs Elastic Observability

Compared 6% of the time

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LogicMonitor vs Netreo

Compared 17% of the time

SolarWinds Hybrid Cloud Observability vs Netreo

Compared 15% of the time

Nagios XI vs Netreo

Compared 13% of the time

WhatsUp Gold vs Netreo

Compared 12% of the time

PRTG Network Monitor vs Netreo

Compared 12% of the time

More Netreo Competitors

Product Reports

Buyer's Guide

Elastic Observability

January 2026

Download Elastic Observability product report

Buyer's Guide

IT Infrastructure Monitoring

December 2025

Download Netreo product report

Also Known As

No data available

CloudMonix

Overview

Elastic Observability offers a comprehensive suite for log analytics, application performance monitoring, and machine learning. It integrates seamlessly with platforms like Teams and Slack, enhancing data visualization and scalability for real-time insights.

Elastic Observability is designed to support production environments with features like logging, data collection, and infrastructure tracking. Centralized logging and powerful search functionalities make incident response and performance tracking efficient. Elastic APM and Kibana facilitate detailed data visualization, promoting rapid troubleshooting and effective system performance analysis. Integrated services and extensive connectivity options enhance its role in business and technical decision-making by providing actionable data insights.

What are the most important features of Elastic Observability?

Centralized Logging: Streamlines the collection, analysis, and storage of log data.
Powerful Search: Provides robust search capabilities for quick access to relevant information.
Scalability: Supports growing data needs across diverse environments.
Real-time Telemetry: Ensures up-to-date insights and monitoring.
Platform Integration: Seamlessly connects with services like Teams and Slack.
Data Visualization: Enhances visibility with Elastic APM and Kibana.

What benefits and ROI should users explore in reviews?

Cost-effectiveness: Offers significant savings through efficient data management.
Rapid Incident Response: Minimizes downtime with quick troubleshooting tools.
Comprehensive Insights: Supports better business decisions with detailed data analysis.
Performance Tracking: Enables assessment of system effectiveness and improvements.

Elastic Observability is employed across industries for critical operations, such as in finance for transaction monitoring, in healthcare for secure data management, and in technology for optimizing application performance. Its data-driven approach aids efficient event tracing, supporting diverse industry requirements.

Elastic

Today’s IT organizations are faced with the challenge of integrating new technology into their infrastructure while continuing to support all of their legacy needs. Business technology stacks have become more complex, diverse, and difficult to control than ever before. Netreo IT Infrastructure Monitoring Platform, provides a platform that gives organizations a unified, single source of truth view into their entire IT infrastructure — regardless of size, footprint or complexity.

BMC Helix

Sample Customers

PSCU, Entel, VITAS, Mimecast, Barrett Steel, Butterfield Bank

Information Not Available

Buyer's Guide

IT Infrastructure Monitoring

December 2025

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