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Netskope Digital Experience Management vs Zscaler Digital Experience (ZDX) comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Netskope Digital Experience...
Ranking in Digital Experience Monitoring (DEM)
14th
Average Rating
0.0
Number of Reviews
0
Ranking in other categories
No ranking in other categories
Zscaler Digital Experience ...
Ranking in Digital Experience Monitoring (DEM)
9th
Average Rating
7.0
Reviews Sentiment
4.5
Number of Reviews
2
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of January 2026, in the Digital Experience Monitoring (DEM) category, the mindshare of Netskope Digital Experience Management is 3.3%, up from 1.4% compared to the previous year. The mindshare of Zscaler Digital Experience (ZDX) is 9.5%, up from 1.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Digital Experience Monitoring (DEM) Market Share Distribution
ProductMarket Share (%)
Zscaler Digital Experience (ZDX)9.5%
Netskope Digital Experience Management3.3%
Other87.2%
Digital Experience Monitoring (DEM)
 

Featured Reviews

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Chella  Chalapathi - PeerSpot reviewer
Senior Technical Program Manager at Infosys
Offers steady access and reliable support but could benefit from better integration and user-friendly insights
Regarding future updates, I would like to see Zscaler prioritize pricing and integrate more with multiple products. Multiple integrations with various platforms would enable some sort of automation. Zscaler provides real-time insights, but it is not reaching the end users properly, which is something Zscaler should improve because it should be user-friendly for understanding what Zscaler is offering. When there is too much technology, people cannot understand it, so it should be very simplified, and there should be some ways for users to gain knowledge about the product themselves. Zscaler's ability to analyze millions of telemetry data points in real-time is still somewhat unclear to me; perhaps that level of knowledge has not been reached by me or the end users, indicating that Zscaler has to focus on that area.
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Top Industries

By visitors reading reviews
No data available
Manufacturing Company
12%
Healthcare Company
9%
Financial Services Firm
8%
Insurance Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
No data available
 

Questions from the Community

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What is your experience regarding pricing and costs for Zscaler Digital Experience (ZDX)?
Zscaler Digital Experience (ZDX) is comparatively an expensive product. There will not be any cost reductions since it is a new and better secured product. The issue arises when any organization wa...
What needs improvement with Zscaler Digital Experience (ZDX)?
I have noticed drawbacks within Zscaler, as the sales team is too aggressive bypassing partners, but the product itself is very good. The sales approach is quite aggressive globally, and it is not ...
What is your primary use case for Zscaler Digital Experience (ZDX)?
I am still working with Zscaler Digital Experience (ZDX), and I continue to search for good solutions in the market as an architect.
 

Overview

Find out what your peers are saying about Nexthink, Splunk, Lakeside Software and others in Digital Experience Monitoring (DEM). Updated: December 2025.
881,082 professionals have used our research since 2012.