

Trellix Helix Connect and Netsurion compete in cybersecurity, each excelling in threat detection and incident response. Trellix Helix Connect has an edge in scalability and integration, whereas Netsurion is noted for cost-effectiveness and a customer-focused approach.
Features: Trellix Helix Connect offers advanced data analytics, real-time threat intelligence, and seamless cloud integration. Netsurion provides managed threat protection, automated response features, and strong endpoint security.
Room for Improvement: Trellix Helix Connect could enhance its customer support response time, improve onboarding processes, and expand training resources. Netsurion might consider enhancing its integration capabilities, improving user interface customization, and increasing security event detail in reports.
Ease of Deployment and Customer Service: Trellix Helix Connect offers flexible deployment with robust integration capabilities, backed by reliable customer service. Netsurion provides a straightforward deployment process with proactive customer support for swift and uncomplicated implementation.
Pricing and ROI: Trellix Helix Connect has higher initial costs but promises significant long-term ROI through its advanced security features. Netsurion offers more affordable initial pricing, appealing to budget-conscious organizations with a focus on effective security without high upfront investments.
We have seen a return on investment with Trellix Helix Connect, and we can share relevant metrics as we reduce the MTTD and MTTR and have KPIs indicating our ROI.
The customer support for Trellix Helix Connect is well in Latin America because there are many people in the region, which enhances the experience.
We experienced some challenges due to the ongoing transformation and fusion of McAfee and FireEye, but we are committed to improving response times.
Trellix Helix Connect's scalability is excellent as the solution has a library to make integrations with other brands.
We support the largest companies in the world and can cater to large environments.
Trellix Helix Connect is very stable, and I have experienced almost no downtime or issues.
The availability is high, which is critical for our customers who rely on a single panel of glass to operate.
We have just released the solutions to the market recently, making it a revolution in the cybersecurity sector.
The usability of hyperautomation is something to improve in the solution because it is expensive regarding the needed improvements.
It is not the cheapest, but also not the most expensive solution.
Trellix Helix, as an AI XDR platform, helps our organization by offering an extensive number of connectors for integration, enabling us to consolidate all information in a single dashboard.
| Product | Market Share (%) |
|---|---|
| Trellix Helix Connect | 1.0% |
| Netsurion | 0.7% |
| Other | 98.3% |

| Company Size | Count |
|---|---|
| Small Business | 10 |
| Midsize Enterprise | 7 |
| Large Enterprise | 7 |
| Company Size | Count |
|---|---|
| Small Business | 5 |
| Midsize Enterprise | 1 |
| Large Enterprise | 7 |
Netsurion offers robust SIEM capabilities enhanced by managed services, facilitating efficient threat identification and response with real-time alerts and comprehensive reporting.
Netsurion stands out for its integration of SIEM, IDS, and vulnerability management. Its real-time threat alerts and dashboards enhance user response capabilities. With centralized logging from Windows, Linux, Cisco devices, firewalls, and Active Directory, Netsurion enables effective compliance support for HIPAA and PCI standards. Managed Threat Protection with the embedded MITRE ATT&CK Framework enhances threat intelligence, while its evolving interface aims to improve user interactions. However, some users find deployment and searching challenging, pointing to areas for improvement.
What are Netsurion's key features?Netsurion is frequently implemented in industries requiring comprehensive security monitoring and compliance, such as healthcare and finance. It aids businesses in consolidating security efforts, offering insights into user activities and system changes, an asset for companies lacking substantial internal resources.
Trellix Helix Connect is known for its seamless API integration, automation capabilities, and efficient data correlation. It offers robust solutions in email threat prevention and malware detection, catering to cybersecurity needs with a user-friendly query language and extensive connector support.
Trellix Helix Connect integrates incident response, centralized SIEM tasks, and data correlation using native support for FireEye products. It rapidly handles alerts, enhances ticket management, and prevents network attacks. Its XDR platform supports a wide range of environments, providing DDI and IOC feeds for comprehensive data, email, and endpoint security. Users appreciate the deployment and API integration, but improvements in graphical interface and pricing could increase satisfaction. Additional infrastructure enhancements and optimized support can address current challenges resulting from recent mergers.
What are the key features of Trellix Helix Connect?Enterprises utilize Trellix Helix Connect for its ability to manage managed detection and response services, logging, and ransomware/ phishing mitigation. It operates efficiently in restrictive environments, enabling cybersecurity functions in industries requiring robust data, email, and endpoint security strategies.
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