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Netsurion vs Wazuh comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 30, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.5
Netsurion boosts productivity and cost-efficiency, saving users over $200,000 yearly, with positive impacts in six months.
Sentiment score
3.7
Wazuh offers cost-effective security, reducing detection to an hour and response to two days, benefiting small businesses.
I have seen value in security cost savings with Wazuh, as using proprietary EDR versions could save us substantial money.
Security Consultant at ebenezer.okoh@agorasecurity.it
 

Customer Service

Sentiment score
7.5
Netsurion's customer service is responsive and efficient, with high satisfaction ratings despite some challenges in complex environments.
Sentiment score
3.5
Users generally praise Wazuh's support, highlighting strong customer service and useful community resources, despite occasional delays in response times.
They responded quickly, which was crucial as I was on a time constraint.
Cyber Security Software Engineer at a tech services company with 11-50 employees
We use the open-source version of Wazuh, which does not provide paid support.
Tech Lead at a tech vendor with 201-500 employees
The documentation is good and provides clear instructions, though it's targeted at those with technical backgrounds.
Student at Dakota State University
 

Scalability Issues

Sentiment score
7.2
Netsurion excels in scalability and integration, handling diverse environments efficiently, though on-prem server management could improve.
Sentiment score
6.7
Wazuh is scalable and flexible, but deployment complexity and technical expertise are needed for handling large data sets.
It can accommodate thousands of endpoints on one instance, and multiple instances can run for different clients.
Security Operations Center Analyst at mailbox.org
Currently, I don't see any limitations in terms of scalability as Wazuh can still connect many endpoints.
Security Consultant at ebenezer.okoh@agorasecurity.it
Scalability depends on the configuration and the infrastructure resources like compute and memory we allocate.
Tech Lead at a tech vendor with 201-500 employees
 

Stability Issues

Sentiment score
7.3
Netsurion is stable and reliable, with minimal downtime and low maintenance, but may have minor logging issues and resource concerns.
Sentiment score
6.2
Wazuh is generally stable, though updates may cause issues; proper maintenance and installation minimize potential disruptions.
The stability of Wazuh is strong, with no issues stemming from the solution itself.
Tech Lead at a tech vendor with 201-500 employees
The stability of Wazuh is largely dependent on maintenance.
Security Operations Center Analyst at mailbox.org
The indexer frequently times out, requiring system restarts.
Cyber Security Software Engineer at a tech services company with 11-50 employees
 

Room For Improvement

Netsurion should streamline agent deployment, enhance dashboards, improve Linux integration, and optimize user interface and threat detection.
Wazuh needs user interface improvements, scalability, integration, enhanced cloud security, better documentation, and reduced resource consumption for effectiveness.
Machine learning is needed along with understanding user behavior and behavioral patterns.
Engineer Information Security at N-Able (Pvt) Ltd
The integration modules are insufficiently developed, necessitating the creation of custom integration solutions using tools like Logstash and PubSub.
Tech Lead at a tech vendor with 201-500 employees
I think Wazuh should improve by introducing AI functionalities, as it would be beneficial to see AI incorporated in the threat hunting and detection functionalities.
Security Consultant at ebenezer.okoh@agorasecurity.it
 

Setup Cost

Netsurion's pricing is flexible, with varied opinions on cost and value, offering both device-based and subscription models.
Wazuh is a cost-effective open-source platform with optional managed services and support, emphasizing affordability for enterprises.
Wazuh is completely free of charge.
Security Consultant at ebenezer.okoh@agorasecurity.it
I would definitely recommend Wazuh, especially considering Fortinet's licensing model which is confusing and overpriced in my opinion.
Engineer Information Security at N-Able (Pvt) Ltd
Totaling around two lakh Indian rupees per month.
Tech Lead at a tech vendor with 201-500 employees
 

Valuable Features

Netsurion offers SIEM services with real-time alerts, integration capabilities, and 24/7 threat intelligence for enhanced security management.
Wazuh offers cost-effective, flexible security solutions with features like SIEM, EDR, and compliance management for diverse environments.
Wazuh is a SIEM tool that is highly customizable and versatile.
Security Operations Center Analyst at mailbox.org
The system allows us to monitor endpoints effectively and collect security data that can be utilized across other platforms such as SOAR.
Security Consultant at ebenezer.okoh@agorasecurity.it
With this open source tool, organizations can establish their own customized setup.
Cyber Security Software Engineer at a tech services company with 11-50 employees
 

Categories and Ranking

Netsurion
Ranking in Security Information and Event Management (SIEM)
54th
Ranking in Extended Detection and Response (XDR)
47th
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
24
Ranking in other categories
Managed Security Services Providers (MSSP) (33rd), SOC as a Service (14th), Managed Detection and Response (MDR) (39th)
Wazuh
Ranking in Security Information and Event Management (SIEM)
2nd
Ranking in Extended Detection and Response (XDR)
5th
Average Rating
7.4
Reviews Sentiment
6.1
Number of Reviews
50
Ranking in other categories
Log Management (1st)
 

Mindshare comparison

As of February 2026, in the Security Information and Event Management (SIEM) category, the mindshare of Netsurion is 0.7%, up from 0.3% compared to the previous year. The mindshare of Wazuh is 6.4%, down from 14.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Security Information and Event Management (SIEM) Market Share Distribution
ProductMarket Share (%)
Wazuh6.4%
Netsurion0.7%
Other92.9%
Security Information and Event Management (SIEM)
 

Featured Reviews

John-Berry - PeerSpot reviewer
Information Technology Manager at ProfitSolv
The SOC center monitors, hunts, and notifies us of threats around the clock
I know they are working to resolve this issue, but Netsurion is currently unable to retrieve logs from S3 buckets. We use WP Engine for a lot of web hosting as well as AWS, and both of these platforms use S3 buckets. I would like Netsurion to be able to pull logs from Linux devices. We have some of that capability, and I believe they can do it. However, the way it works with Amazon is strange and glitchy. Therefore, working something out with Amazon would be great. Netsurion's SOC can be a bit too aggressive at times. We have asked them to adjust their playbook because I am tired of being notified about the same issue multiple times a day. I am aware of the issue, and it is not a cause for concern. Let's only take action on this issue if we see an actual problem.
RS
Engineer Information Security at N-Able (Pvt) Ltd
Has faced limitations in AI capabilities and pricing flexibility
Pricing-wise, Wazuh stands out, along with deployment flexibility and its documentation which is extremely good in comparison to Forti. The community support is also incredible. They have helped quite a bit because previously, we had a separate tool and management dashboard to do our compliance. With Wazuh, we receive that information without having to do anything extra. We just set up the SIEM and all of that information was automatically populated. The dashboards are very easy to understand and very quick with no lag or delay. I have experienced delays on Forti's dashboards, but not with Wazuh. Wazuh is quite good. In comparison to Forti, they are quite similar. They are very good at detection.
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881,707 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Performing Arts
16%
Manufacturing Company
9%
Outsourcing Company
9%
Retailer
5%
Computer Software Company
12%
Comms Service Provider
11%
University
8%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business10
Midsize Enterprise7
Large Enterprise7
By reviewers
Company SizeCount
Small Business27
Midsize Enterprise15
Large Enterprise8
 

Questions from the Community

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What do you like most about Wazuh?
Wazuh is its flexibility and open-source nature, which allows us to tailor threat detection and response across diverse client environments. Its integration capabilities with SOAR, cloud platforms,...
What needs improvement with Wazuh?
Regarding compliance, I find it not stable. I do not recommend it for that purpose. It can comply with Wazuh NCA, which we have here in Saudi Arabia. Wazuh NCA has many frameworks starting with ECC...
What is your primary use case for Wazuh?
I have been working with Wazuh for two years, and I can explain how I use Wazuh. I did not use Wazuh as a SIEM solution. I use Wazuh as a tool for services we provide. This service is called compro...
 

Comparisons

 

Also Known As

Netsurion Managed Threat Protection, Netsurion EventTracker
Wazuh All-In-One Deployment
 

Overview

 

Sample Customers

The Salvation Army, The FRESH Market, Pacific Western Bank, NASA, American Academy of Orthopaedic Surgeons (AAOS), and Talbot’s Stores
Information Not Available
Find out what your peers are saying about Netsurion vs. Wazuh and other solutions. Updated: January 2026.
881,707 professionals have used our research since 2012.