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NetWitness Platform vs OpenText Enterprise Security Manager comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jun 19, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

NetWitness Platform
Ranking in Security Information and Event Management (SIEM)
31st
Average Rating
7.4
Reviews Sentiment
7.4
Number of Reviews
37
Ranking in other categories
Log Management (35th)
OpenText Enterprise Securit...
Ranking in Security Information and Event Management (SIEM)
22nd
Average Rating
7.8
Reviews Sentiment
6.7
Number of Reviews
98
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of August 2025, in the Security Information and Event Management (SIEM) category, the mindshare of NetWitness Platform is 0.6%, down from 0.7% compared to the previous year. The mindshare of OpenText Enterprise Security Manager is 1.4%, up from 1.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Security Information and Event Management (SIEM)
 

Featured Reviews

MOTASHIM Al Razi - PeerSpot reviewer
It is a stable solution, but they should make the user interface easier to understand
The solution's initial setup takes work. We have to organize multiple paths and many features. The deployment process takes less than a week. But it takes a month to complete if we want to make the solution smarter by integrating it with various devices. I rate the process as a six out of ten.
Gaurav Ranade - PeerSpot reviewer
Excels at performing regression and correlation on the data
ArcSight is a legacy technology, and many customers want AI-powered technologies integrated with it. That hasn't been done yet, but ArcSight needs to catch up with the newer solutions and technologies available in the market. It can't just rely on the legacy technology from 2010 or 2012. You can't run that in 2024. It's a legacy technology with its own limitations. Customers often face issues that other software or newer solutions can resolve easily. That's the main challenge we face from customers right now. So, the only concerns are that AI needs to be integrated and scalability improved. Those are the main areas to be improved.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Their technical support responds quickly and are knowledgable."
"The packet capture aspect of it is a valuable feature because it is quite different from a traditional SIEM solution that only carries out investigations based on captured logs."
"I can have enterprise security, email security, next generation firewall security log, HIDS and NIDS logs, etc. all on the same dashboard. It makes it easy to pinpoint or correlate our server to this. I can find out if there is lateral movement. This is the biggest advantage of this solution."
"The product's initial setup phase was not at all difficult."
"It gives the capability for the incident response team to correlate logs to identify any kind of problem like malware and incidents in a general sense, both for logs and packets."
"It gives the ability to investigate into network traffic in the Net and the organization what we couldn't do before."
"It's quite economical compared to other solutions in the market."
"The product has a user-friendly interface and a valuable feature for threat intelligence integration."
"The stability of ArcSight Enterprise Security Manager is good."
"It prevented my users from getting infected by ransomware. It can also pinpoint the story behind every virus or network attack to our environment."
"​It is a vital tool for live monitoring and helps us to understand the traffic alerts of any major issue on the network, thereby reducing hacking attempts."
"The webpage algorithm is the most valuable feature because it was the fastest feature for searching the logs, events, and correlation."
"The product is quite mature. It's been around for a long time."
"We have been satisfied with the support."
"The solution has gone beyond signature-based monitoring and analysis and is AI-powered. It is good enough to cover the full range of cybersecurity services."
"Some of the benefits of using this solution are rapid correlation and near-time response on alerts."
 

Cons

"RSA NetWitness Logs and Packets can improve the threat level aspect, it is lacking compared to other solutions. Whenever any hacking activity or any other threat factor occurred they used to provide the coverages very fast when comparing RSA NetWitness Logs and Packets. I heard the other three solutions, from a discussion with my team members who had experience in other solutions, they used to say that. Whenever any issues happened across the globe RSA NetWitness Logs and Packets are a little bit slow improving those detection mechanisms."
"The implementation needs assistance."
"Sometimes, it gives me static when integrating Windows-based systems. It should produce a precise log of sorts as to where the problem is. For example, a few days ago because of the McAfee application firewall, I couldn't get access to the particular Windows machine. So, my team and I had to figure out by ourselves that there was a virus responsible for the obstacle. This solution should trigger a meaningful log or message indicating the reason the user or implementer can't get into the machine."
"The user interface is a little bit difficult for new users and it needs to be improved."
"If we have the ability to run a dynamic analysis through malware in the same suite, it would be great to have a sandbox solution to analyze malware through dynamic analysis."
"An area for improvement would be better automation and more inbuilt use cases."
"The initial setup was complex because it takes a lot of time to complete the implementation."
"The initial setup is very complex and should be simplified."
"I am having issues with report generation with older versions. I don't know if this is because of compatibility issues, but report generation has been a little bit difficult in older versions. It is not similar to the newer and current versions. We are looking at moving to the cloud. It would be good if ArcSight ESM can move to the cloud. They already seem to be working on this. It would also be very helpful and great if we can integrate external threat intelligence, machine learning, and AI into this solution. It has good dashboards, but they can always be better. Its stability can also be improved."
"We have pricing issues. ArcSight ESM may not be the most user-friendly option, and its interface is quite traditional. However, despite these aspects, we find it a good cybersecurity solution. It needs to improve the dashboards, documentation, and support as well."
"What could be improved in ArcSight Enterprise Security Manager (ESM) is its analytics feature. That feature should be more powerful and have more correlation in terms of AI/ML, though MicroFocus has done a good job in adding analytics to ArcSight Enterprise Security Manager (ESM) which has become a big draw to customers. What I'd like to see in the next release of the solution is the addition of AI/ML features."
"When I asked our networking juniors for a comparison between LogRhythm and ArcSight, they said that both platforms are almost the same. It is just that LogRhythm is more modern with a digital platform, which probably gives it some advantage over ArcSight. ArcSight is a very old and mature product that is running on an old platform. It is an old legacy platform. In terms of new features, it just requires platform upgrades so that it becomes lighter and easily adaptable, specifically in the cloud. It would be a good thing if they can also make reporting easier."
"The analytics feature is not reliable and needs improvement for more detailed analysis.​"
"I faced some problems implementing certain attacks, which was my biggest concern. The visualization wasn't very good, and I couldn't create good monitoring dashboards."
"Its search part can be improved. When I go to the console and search for a few logs or something else, it takes a lot of time. When I try to search for three days or one week, it takes too much time. This is a major area of improvement. I wanted them to include features like SOAR, threat intelligence, and automation, and they seem to have included all these features in version 7.3 or 7.4."
"The first limitation is with the ArcSight Data Storage Manager (ADSM). ArcSight's total capacity is currently capped at 12 TB. This becomes an issue if a customer needs a longer real-time data retention period, such as exceeding 90 days or reaching a year or even ten months. Increasing the disk space beyond 12 TB is not currently possible."
 

Pricing and Cost Advice

"The tool is very expensive, so I rate the pricing a ten out of ten. The solution has an annual subscription."
"We have yearly licensing costs. The license fee can be based on the volume of EPS. Some organizations may have, as a gentlemanly gesture, 10,000 EPS and get a 3,000 EPS license but actually use 5,000 EPS."
"We have a perpetual license, so the total cost of ownership is not very expensive. It's a good investment."
"The product is expensive."
"The new pricing and licensing mechanisms are fair. I would advise always to get the full solution (i.e., not only Logs)."
"It provides tools to assist in selecting the appropriate license and usage scenarios."
"Compared to the competition, the is price is not that high."
"The product price was reasonable for my region and the market."
"ArcSight ESM is an affordable solution, it cost approximately $200,000 for three years. This price was at a substantial discount."
"Aggregation can help a lot in pushing down licensing costs."
"ArcSight can be a little bit expensive because of the area that we work in and the cost. Licensing is mostly on a yearly basis, not monthly."
"The solution is super expensive. At our organization size and license model, I think the price is average to what anyone else would charge us."
"The licensing cost is affordable if you get an enterprise license. The licensing is based on EPS, so you can probably provide a package of license for multiple ESMs with their correlational end fees. It is cost-effective."
"ArcSight is pretty expensive compared with its competitors. I believe that is fine as it provides value."
"The cost of the solution is not very high, although hiring a qualified analyst to work with the product is expensive."
"HPE ArcSight pricing might be more expensive than other SIEM solutions, but in my opinion it has powerful features and great flexibility in developing complex use cases."
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Comparison Review

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Feb 26, 2015
HP ArcSight vs. IBM QRadar vs. ​McAfee Nitro vs. Splunk vs. RSA Security vs. LogRhythm
We at Infosecnirvana.com have done several posts on SIEM. After the Dummies Guide on SIEM, we are following it up with a SIEM Product Comparison – 101 deck. So, here it is for your viewing pleasure. Let me know what you think by posting your comments below. The key products compared here are…
 

Top Industries

By visitors reading reviews
Financial Services Firm
13%
Computer Software Company
13%
Comms Service Provider
6%
Manufacturing Company
6%
Financial Services Firm
15%
Computer Software Company
13%
Manufacturing Company
11%
Educational Organization
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about NetWitness Platform?
The product's initial setup phase was not at all difficult.
What is your experience regarding pricing and costs for NetWitness Platform?
The pricing is comparable to others, and I consider the cost to be intermediate. Specific cost details are unknown to me.
What needs improvement with NetWitness Platform?
There is currently no need for improvement in the SIEM ( /categories/security-information-and-event-management-siem ), though there could be potential enhancements by integrating with AI.
Which is the best SIEM tool for a mid-sized financial services firm: Arcsight or Securonix?
In my market, a lot of financial companies had or have an ArcSight installation. Just because in former times it was pretty good. Now a lot of them are looking for a more effective solution due to ...
What do you like most about ArcSight Enterprise Security Manager (ESM)?
We utilize ArcSight ESM for real-time threat detection in our organization. We have custom rules that we've developed on top of the WAN services, along with scheduled licensing activities.
What is your experience regarding pricing and costs for ArcSight Enterprise Security Manager (ESM)?
ArcSight Enterprise Security Manager (ESM) is very cheap compared to other tools. It is worth the investment if you are considering the cost.
 

Also Known As

RSA Security Analytics
Micro Focus ArcSight, HPE ArcSight, ArcSight
 

Overview

 

Sample Customers

Los Angeles World Airports, Reply
Lake Health, U.S. Department of Health and Human Services, Bank AlJazira, Banca Intesa, and Obrela.
Find out what your peers are saying about NetWitness Platform vs. OpenText Enterprise Security Manager and other solutions. Updated: July 2025.
865,295 professionals have used our research since 2012.