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New Relic vs Savision Live Maps comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

New Relic
Ranking in Application Performance Monitoring (APM) and Observability
4th
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
176
Ranking in other categories
Network Monitoring Software (9th), IT Infrastructure Monitoring (9th), IT Operations Analytics (3rd), Mobile APM (2nd), Cloud Monitoring Software (3rd), AIOps (5th)
Savision Live Maps
Ranking in Application Performance Monitoring (APM) and Observability
49th
Average Rating
9.0
Reviews Sentiment
8.6
Number of Reviews
2
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of October 2026, in the Application Performance Monitoring (APM) and Observability category, the mindshare of New Relic is 3.7%, down from 5.1% compared to the previous year. The mindshare of Savision Live Maps is 0.4%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Application Performance Monitoring (APM) and Observability Mindshare Distribution
ProductMindshare (%)
New Relic3.7%
Savision Live Maps0.4%
Other95.9%
Application Performance Monitoring (APM) and Observability
 

Featured Reviews

BasilJiji - PeerSpot reviewer
System engineer at a retailer with 10,001+ employees
Real-time alerts have reduced server outage impact and support fast incident response
In the dashboard, if they could show a little more metrics regarding the application and related things, that would be how New Relic could be improved. Currently, there are things showing from the server level and application level, but it can be improved. That is what I felt. Regarding user interface, I do not feel much concern, but for some kind of issues when we are trying to get support from the New Relic team, their SLA seems to be long. They are taking seven to ten working days for resolving some kind of scenario or issue. That is a bit difficult for us. If they could improve the customer support by reducing their SLA within three to five days, if they could remediate everything, that will be so much helpful. When it comes to the customer support part, I felt they need to be a little more improved on that part. The support overall is good, but they can improve. That is the reason I have given it eight out of ten.
reviewer2867997 - PeerSpot reviewer
Senior Analytics Engineer at a outsourcing company with 501-1,000 employees
Visual mapping of data pipelines has improved dependency insight and speeds troubleshooting
Regarding Savision Live Maps's AI capabilities, I think accuracy was pretty good, as it gave most of the information that we were able to validate, so it's all good. The advice I would give to others looking into using Savision Live Maps is that I think it's a good product; it's a new thing, and the AI capabilities are obviously improving every day, so I'm looking forward to more improvements and more use cases, and hopefully we can scale it in different departments and for different projects. I gave Savision Live Maps a rating of 8 out of 10.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"In my experience, New Relic is one of the best APM tools."
"What I like best about New Relic APM is its user interface because it's simple. The most valuable feature of New Relic APM is end-to-end monitoring."
"With the metrics from New Relic, we can improve the performance and reduce the downtime because we can identify problems and solve them more quickly."
"We’re able to see real-time sessions come through, talk directly to customers as they’re having issues with the site, and pull up their email addresses to see what issues they have, which makes it crucial for customer support and engineering."
"As a dev-ops tool, it has been priceless, as we are now able to pinpoint issues much quicker and can significantly reduce our downtime."
"I really love it."
"I don’t see us being able to operate without New Relic."
"The tool's most valuable features were APM and core reliability. We get alerts whenever an anomaly is detected. The solution is very friendly."
"This helps to centralize multiple monitoring solutions and streamline integration into ITSM."
"The dashboards and views available are easy to manage and share, and provide all of the metrics required."
"Savision Live Maps has impacted my organization positively because it helps visually represent nodes and understand dependencies, which helps us understand breakages and issues in production."
 

Cons

"I chose a rating of 8 out of 10 because the UI requires me to dig in and find the needed traces, and it can be more user-friendly."
"They don't have an opportunity to share the dashboard with the public. If you want to share it with stakeholders or people outside the organization who just want to have a look at a couple of metrics, you can't do that without onboarding them to the product itself."
"New Relic does enable frontend performance monitoring by default. However, when we are troubleshooting the issue, New Relic is not able to trace back to the service where the issue is. Other solutions, such as Dynatrace are better."
"The agents are updated quite frequently, but New Relic doesn't offer tools for doing the upgrade in large environments."
"I find New Relic to be somewhat expensive."
"I have logged a bug in their Ping Monitor within Synthetics and I need more improvement in this area."
"More configurability through the dashboard, for example, being able to ignore transactions without the need to update the config or code."
"I would like a feature where I can turn off alerting at a policy level. Thus, when a policy is inactive, I can shut down all of my alerts within the policy."
"Perhaps more focus can be done on the CMDB portion and bi-directional communication to the ITSM system, but this is a small portion."
 

Pricing and Cost Advice

"New Relic is either free with low retention and minimal functionalities, or expensive with full options and retention."
"The detection piece of it brings us a big return on investment."
"This is an expensive tool."
"The pricing model is a little confusing for beginners. They find it a little expensive, and if you are using it already, then that is not good."
"Because of budget, we are not using the mobile app part of this tool."
"Purchasing through the AWS Marketplace was easy. The product is easy to deploy and manage, which is why our company purchased through the AWS Marketplace."
"The pricing and licensing are good if you have an account manager and a partner manager who are looking to help out."
"This is an expensive product."
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Top Industries

By visitors reading reviews
Financial Services Firm
13%
Outsourcing Company
12%
Manufacturing Company
10%
Construction Company
7%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business65
Midsize Enterprise52
Large Enterprise79
No data available
 

Questions from the Community

Any advice about APM solutions?
There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra monitor...
What needs improvement with New Relic Insights?
I find New Relic to be somewhat expensive. Our team shares logins, contrasting with other applications where individual team accounts are standard. Pricing is a primary concern since New Relic can ...
What is your primary use case for New Relic Insights?
As an Application Monitoring Engineer, my primary responsibilities include ensuring the uptime of services, managing infrastructure, and monitoring transactions. I use New Relic to set up incidents...
What needs improvement with Savision Live Maps?
I choose 8 out of 10 for Savision Live Maps because it does a good job but I think there are definitely some improvements that we could make. I have not identified any additional improvements neede...
What is your primary use case for Savision Live Maps?
My main use case for Savision Live Maps is that it helps me to build my dependencies between the nodes, so it helps me like a DAG. A quick specific example of how I use Savision Live Maps in my dai...
What advice do you have for others considering Savision Live Maps?
Regarding Savision Live Maps's AI capabilities, I think accuracy was pretty good, as it gave most of the information that we were able to validate, so it's all good. The advice I would give to othe...
 

Also Known As

New Relic Browser, New Relic Applied Intelligence, New Relic Insights, New Relic Synthetics, New Relic Servers, New Relic APM
Live Maps
 

Overview

 

Sample Customers

World Fuel Services, Verizon, FootLocker, McDonald's, Trainline, Mondia Media, Confused, Costa Coffee, Ryanair, Marks & Spencer, William Hill, Delivery Hero, Skyscanner, BASF, DAZN, Veygo, Virtuo, movingimage, talabat, Australia Post, Tokopedia, Seven Network, Virgin Australia, Zomato, BigBasket, Mercado Libre, Lending Club
Municipality of Alphen, Farah Leisure Parks Management LLC, Mail Technology, Austria Card, SMR Automotives
Find out what your peers are saying about New Relic vs. Savision Live Maps and other solutions. Updated: September 2026.
915,383 professionals have used our research since 2012.