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New Relic vs Stackify comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jul 24, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

New Relic
Ranking in Application Performance Monitoring (APM) and Observability
4th
Ranking in IT Infrastructure Monitoring
9th
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
173
Ranking in other categories
Network Monitoring Software (9th), IT Operations Analytics (3rd), Mobile APM (3rd), Cloud Monitoring Software (3rd), AIOps (4th)
Stackify
Ranking in Application Performance Monitoring (APM) and Observability
63rd
Ranking in IT Infrastructure Monitoring
66th
Average Rating
7.8
Number of Reviews
6
Ranking in other categories
Log Management (58th)
 

Mindshare comparison

As of May 2026, in the Application Performance Monitoring (APM) and Observability category, the mindshare of New Relic is 3.8%, down from 6.5% compared to the previous year. The mindshare of Stackify is 0.7%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Application Performance Monitoring (APM) and Observability Mindshare Distribution
ProductMindshare (%)
New Relic3.8%
Stackify0.7%
Other95.5%
Application Performance Monitoring (APM) and Observability
 

Featured Reviews

BasilJiji - PeerSpot reviewer
System Engineer at a retailer with 10,001+ employees
Real-time alerts have reduced server outage impact and support fast incident response
In the dashboard, if they could show a little more metrics regarding the application and related things, that would be how New Relic could be improved. Currently, there are things showing from the server level and application level, but it can be improved. That is what I felt. Regarding user interface, I do not feel much concern, but for some kind of issues when we are trying to get support from the New Relic team, their SLA seems to be long. They are taking seven to ten working days for resolving some kind of scenario or issue. That is a bit difficult for us. If they could improve the customer support by reducing their SLA within three to five days, if they could remediate everything, that will be so much helpful. When it comes to the customer support part, I felt they need to be a little more improved on that part. The support overall is good, but they can improve. That is the reason I have given it eight out of ten.
IE
Senior Software Engineer at a tech services company with 1,001-5,000 employees
Has good filtering and rating features and helps with resource and load management
I've not used Stackify for a while, and I'm currently using a solution now that's not as good as Stackify. Among the solutions I've been using so far, Stackify has been one of the best for me, but there's always room for improvement. For example, I don't know if it's just me, but when I try to get the log from Stackify, sometimes it doesn't appear in real-time. It takes a few minutes before the logs appear. When I redeploy my solution and the application starts, I don't see the logs immediately, and it would take two to three minutes before I see the logs. I don't know if other customers have a similar experience. It's the wait time for the logs to appear that's a concern for me, could be improved, and is what the Stackify team should be looking into. In terms of any additional feature that I'd like added to the solution, I'm not sure if Stackify has a way to export logs out. I've been trying to do it. On the solution, you can click on a spiral-like icon and it shows you the entire error, and I'd prefer an export button that would let me download the error and save that into a text file, for example, so it'll be available on my local machine for me to reference it, especially because the log keeps going and as you're using the solution, the system keeps pushing messages on to Stackify, so if I'm looking at a particular error at 12:05 PM, for example, by the time I go back to my system and would like to revisit the error at 12:25 PM, on Stackify, the logs would have gone past that level and I won't see it again which makes it difficult. When you now go back to that timestamp, you don't tend to see it immediately, but if the solution had an export feature for me to save that particular error information on my local machine for reference at a later time, I won't have to go back to Stackify. I just go to that log, specifically to that particular export that I've received on my local machine. I can get it and review it, and it would be easier that way versus me going back to Stackify to find that particular error and request that particular information.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"New Relic has been in the business for a while, it offers a wide selection to attach a monitoring mobile app, server, and cloud, and if you want to go with just one product, it fits all your needs."
"The solution makes it very easy to have a holistic view."
"Reduced the worry in supporting live websites."
"Before New Relic, dev and ops were separate, and now they’ve come together more and there’s less finger-pointing."
"We appreciate the way that this solution allows us to monitor the ongoing status of the UI at any given time."
"It has given us better insight into the performance of the system, allowing us to prepare things, if necessary."
"The database trace was the most useful service, helping us improve performance on our servers by more than 30%."
"I feel like it’s the best-in-class, and its differentiator is aggregation and the speed at which you can query large amounts of data."
"Within few hours of install we've identify the source of issue we've been investigating for few days and couldn't pin point."
"The deployment is very fast."
"The solution is stable and reliable."
"It is very simple and very easy to configure."
"The performance dashboard and the accurate level of details are beneficial."
"My advice to anyone who wants to use Stackify is to go for it because my experience with it is good."
"The solution is stable and reliable."
"What stood out to us were the metrics and granular details we received."
 

Cons

"I think that there have been some questionable product enhancements. Over a year ago, New Relic rolled out a new navigation that really disrupted our workflow."
"I think their dev packages for server monitoring could handle configuration a bit better."
"Installation of plugins seem to be really difficult due to the documentation available."
"If you are concerned about how your services behave, then New Relic shouldn't be your first choice."
"The deployment process could be improved."
"There are some 5 minutes interruptions that we don't know where they come from, 24x7 confirmed the web was ok so it must be the tool."
"The solution only supports the cloud platform and not on-premises."
"How granular I could go down at looking at certain data, especially related to the operations, is limited."
"I've not used Stackify for a while, and I'm currently using a solution now that's not as good as Stackify. Among the solutions I've been using so far, Stackify has been one of the best for me, but there's always room for improvement. For example, I don't know if it's just me, but when I try to get the log from Stackify, sometimes it doesn't appear in real-time. It takes a few minutes before the logs appear. When I redeploy my solution and the application starts, I don't see the logs immediately, and it would take two to three minutes before I see the logs. I don't know if other customers have a similar experience. It's the wait time for the logs to appear that's a concern for me, could be improved, and is what the Stackify team should be looking into. In terms of any additional feature that I'd like added to the solution, I'm not sure if Stackify has a way to export logs out. I've been trying to do it. On the solution, you can click on a spiral-like icon and it shows you the entire error, and I'd prefer an export button that would let me download the error and save that into a text file, for example, so it'll be available on my local machine for me to reference it, especially because the log keeps going and as you're using the solution, the system keeps pushing messages on to Stackify, so if I'm looking at a particular error at 12:05 PM, for example, by the time I go back to my system and would like to revisit the error at 12:25 PM, on Stackify, the logs would have gone past that level and I won't see it again which makes it difficult. When you now go back to that timestamp, you don't tend to see it immediately, but if the solution had an export feature for me to save that particular error information on my local machine for reference at a later time, I won't have to go back to Stackify. I just go to that log, specifically to that particular export that I've received on my local machine. I can get it and review it, and it would be easier that way versus me going back to Stackify to find that particular error and request that particular information."
"One thing that happens as a new user on Stackify is when you install the agent it pulls everything and if you're not careful, your log allowance will just be exhausted as you are actually pulling too much data."
"When I redeploy my solution and the application starts, I don't see the logs immediately, and it would take two to three minutes before I see the logs."
"The search feature could be improved."
"I would like to be able to see metrics about individual running containers on the host machines."
"It's not easy to set up. It's hard especially for juniors to understand."
"I'm looking to see more performance tools, but heard that they are going to release some."
"It should be easily scalable and configurable in different instances."
 

Pricing and Cost Advice

"The solution is quite expensive. It costs around $5,000 a month. There aren't any additional costs above that."
"This is an expensive product."
"This is an expensive tool."
"The solution is cheap, but prices can go up when users grow."
"I think the pricing is reasonable."
"The product is neither cheap nor expensive, and I believe that it is a competitively-priced tool."
"The pricing and licensing are too high."
"The price of New Relic could improve. It is expensive."
"The price is variable. It depends on how much data we have received in that particular month. Usually, it goes up to $2,000, or, at times, $3,000 USD per month."
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Top Industries

By visitors reading reviews
Financial Services Firm
15%
Computer Software Company
8%
Manufacturing Company
8%
Outsourcing Company
5%
Construction Company
19%
Comms Service Provider
14%
Media Company
9%
Performing Arts
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business65
Midsize Enterprise50
Large Enterprise77
By reviewers
Company SizeCount
Small Business3
Midsize Enterprise2
Large Enterprise2
 

Questions from the Community

Any advice about APM solutions?
There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra monitor...
What do you like most about New Relic Insights?
The product's initial setup phase was very easy.
What needs improvement with New Relic Insights?
I have noticed discrepancies between New Relic's documentation and Terraform resources. For example, there have been instances where new features launched in the New Relic UI have not been updated ...
Ask a question
Earn 20 points
 

Comparisons

 

Also Known As

New Relic Browser, New Relic Applied Intelligence, New Relic Insights, New Relic Synthetics, New Relic Servers, New Relic APM
No data available
 

Overview

 

Sample Customers

World Fuel Services, Verizon, FootLocker, McDonald's, Trainline, Mondia Media, Confused, Costa Coffee, Ryanair, Marks & Spencer, William Hill, Delivery Hero, Skyscanner, BASF, DAZN, Veygo, Virtuo, movingimage, talabat, Australia Post, Tokopedia, Seven Network, Virgin Australia, Zomato, BigBasket, Mercado Libre, Lending Club
MyRacePass, ClearSale, Newitts, Carbonite, Boston Software, Children's International, Starkwood Media Group, Fewzion
Find out what your peers are saying about New Relic vs. Stackify and other solutions. Updated: April 2026.
893,164 professionals have used our research since 2012.