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New Relic vs Stackify comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jul 24, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

New Relic
Ranking in Application Performance Monitoring (APM) and Observability
4th
Ranking in IT Infrastructure Monitoring
9th
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
175
Ranking in other categories
Network Monitoring Software (9th), IT Operations Analytics (3rd), Mobile APM (2nd), Cloud Monitoring Software (3rd), AIOps (4th)
Stackify
Ranking in Application Performance Monitoring (APM) and Observability
60th
Ranking in IT Infrastructure Monitoring
66th
Average Rating
7.8
Number of Reviews
6
Ranking in other categories
Log Management (57th)
 

Mindshare comparison

As of June 2026, in the Application Performance Monitoring (APM) and Observability category, the mindshare of New Relic is 3.7%, down from 6.4% compared to the previous year. The mindshare of Stackify is 0.7%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Application Performance Monitoring (APM) and Observability Mindshare Distribution
ProductMindshare (%)
New Relic3.7%
Stackify0.7%
Other95.6%
Application Performance Monitoring (APM) and Observability
 

Featured Reviews

BasilJiji - PeerSpot reviewer
System engineer at a retailer with 10,001+ employees
Real-time alerts have reduced server outage impact and support fast incident response
In the dashboard, if they could show a little more metrics regarding the application and related things, that would be how New Relic could be improved. Currently, there are things showing from the server level and application level, but it can be improved. That is what I felt. Regarding user interface, I do not feel much concern, but for some kind of issues when we are trying to get support from the New Relic team, their SLA seems to be long. They are taking seven to ten working days for resolving some kind of scenario or issue. That is a bit difficult for us. If they could improve the customer support by reducing their SLA within three to five days, if they could remediate everything, that will be so much helpful. When it comes to the customer support part, I felt they need to be a little more improved on that part. The support overall is good, but they can improve. That is the reason I have given it eight out of ten.
IE
Senior Software Engineer at a tech services company with 1,001-5,000 employees
Has good filtering and rating features and helps with resource and load management
I've not used Stackify for a while, and I'm currently using a solution now that's not as good as Stackify. Among the solutions I've been using so far, Stackify has been one of the best for me, but there's always room for improvement. For example, I don't know if it's just me, but when I try to get the log from Stackify, sometimes it doesn't appear in real-time. It takes a few minutes before the logs appear. When I redeploy my solution and the application starts, I don't see the logs immediately, and it would take two to three minutes before I see the logs. I don't know if other customers have a similar experience. It's the wait time for the logs to appear that's a concern for me, could be improved, and is what the Stackify team should be looking into. In terms of any additional feature that I'd like added to the solution, I'm not sure if Stackify has a way to export logs out. I've been trying to do it. On the solution, you can click on a spiral-like icon and it shows you the entire error, and I'd prefer an export button that would let me download the error and save that into a text file, for example, so it'll be available on my local machine for me to reference it, especially because the log keeps going and as you're using the solution, the system keeps pushing messages on to Stackify, so if I'm looking at a particular error at 12:05 PM, for example, by the time I go back to my system and would like to revisit the error at 12:25 PM, on Stackify, the logs would have gone past that level and I won't see it again which makes it difficult. When you now go back to that timestamp, you don't tend to see it immediately, but if the solution had an export feature for me to save that particular error information on my local machine for reference at a later time, I won't have to go back to Stackify. I just go to that log, specifically to that particular export that I've received on my local machine. I can get it and review it, and it would be easier that way versus me going back to Stackify to find that particular error and request that particular information.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We were able to integrate with the messaging tool, Slack, which meant that we got notifications whenever something was not quite right."
"You don't have to go through a list of 500 servers."
"The service maps that it creates, the health maps that it creates, the insights that it provides, etc., are all quite useful."
"Server uptime is its most valuable feature."
"To me, the most valuable feature of New Relic APM is the traceability, mainly based on the time travel method, so you get the overall response time, which is pretty helpful for developers and ADR techs looking into issues on a deeper level. New Relic APM is a very good, tailor-made solution."
"New Relic is suitable for banking domains, investment brokerage products, or anything related to high-security data, and it works as a whole monitoring solution, including logging, monitoring, and application profiling tools."
"What I like best about New Relic APM is its user interface because it's simple. The most valuable feature of New Relic APM is end-to-end monitoring."
"One valuable feature is that the synthetic alert stays open until the issue is resolved. You can actually monitor whether your system is back up."
"What stood out to us were the metrics and granular details we received."
"The filter feature on Stackify is one of the features I found valuable. It's awesome. When I want to get the application logs, the solution gives me many filters. For example, if I want to get logs from my test environment, the option is there for me to select the environment from Stackify, and you can also select the particular application, and you'll see the information you need there. The filter feature alone and the fact that Stackify offers a lot of different filters is what I like the most about the solution because I've used other tools with the filter feature, but the filtering was very difficult, versus Stackify that has good filtering. On Stackify, you can filter the information by the last one hour, or the last four hours, and you can also select the date range and specify the timestamp, then the solution will give you the information based on the date range you specified. Another feature I found valuable on Stackify is its rating feature because it tells you how your application is faring. For example, a rating of A means excellent, while a rating of F means very bad, or that your application is not doing well at all. The ratings are from A to F. I also like that Stackify helps you in terms of load management because the solution gives you information on overutilized resources. These are the most valuable features of the solution."
"We switched from New Relic and Loggly as it provides us more info at a lower price."
"The solution is stable and reliable."
"The deployment is very fast."
"It is very simple and very easy to configure."
"Within few hours of install we've identify the source of issue we've been investigating for few days and couldn't pin point."
"The performance dashboard and the accurate level of details are beneficial."
 

Cons

"There are certain features that are not supported in New Relic, such as CATSEARCH, which allows you to do a full-text search."
"The monitoring is only as good as the alerts that it produces. By having it set up fine grain alerting, it is a bit of a pain."
"The agents are updated quite frequently, but New Relic doesn't offer tools for doing the upgrade in large environments."
"There were some settings we had issues with."
"I think New Relic can be more simple to use because for beginners it can be more difficult to use, so I think New Relic can improve in that aspect."
"Email alert customization is limited; it cannot be tailored much, which makes the system more rigid than optimal."
"We would like a dashboard feature to be created for this product. This would allow us to monitor both the front and back-end of our UI's performance, and then report on it."
"Sometimes the UI feels like it is not that much user-friendly for any new user who is using New Relic."
"It should be easily scalable and configurable in different instances."
"I'm looking to see more performance tools, but heard that they are going to release some."
"Better mobile support."
"Another improvement would be the agent memory utilization, which led to our recent reevaluation."
"When I redeploy my solution and the application starts, I don't see the logs immediately, and it would take two to three minutes before I see the logs."
"I would like to be able to see metrics about individual running containers on the host machines."
"One thing that happens as a new user on Stackify is when you install the agent it pulls everything and if you're not careful, your log allowance will just be exhausted as you are actually pulling too much data."
"The search feature could be improved."
 

Pricing and Cost Advice

"If it’s the right tool, it doesn’t matter what it costs because you’re going to get it back many-fold from your productivity."
"The price of New Relic could improve. It is expensive."
"New Relic is either free with low retention and minimal functionalities, or expensive with full options and retention."
"The solution is priced reasonably. New Relic APM is one of the best products for me because it's economical, so anyone can easily pick it over other solutions and use it."
"The solution is cheap, but prices can go up when users grow."
"I think it's overpriced for the technical support that we get. We spent over 1,00,000 USD a year."
"Because of budget, we are not using the mobile app part of this tool."
"There is a picture which goes to your browser and it monitors requests from other users. However, it's impossible to use now because the price is very high. The feature is very nice, but I tried it during the trial period, and the current price makes it impossible to use."
"The price is variable. It depends on how much data we have received in that particular month. Usually, it goes up to $2,000, or, at times, $3,000 USD per month."
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Top Industries

By visitors reading reviews
Financial Services Firm
14%
Manufacturing Company
9%
Computer Software Company
8%
Outsourcing Company
7%
Construction Company
20%
Comms Service Provider
13%
Media Company
9%
Outsourcing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business65
Midsize Enterprise51
Large Enterprise79
By reviewers
Company SizeCount
Small Business3
Midsize Enterprise2
Large Enterprise2
 

Questions from the Community

Any advice about APM solutions?
There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra monitor...
What needs improvement with New Relic Insights?
While I appreciate many aspects of New Relic, I believe the product could improve in some areas—specifically, some advanced capabilities can have a learning curve for new users, and the licensing a...
What is your primary use case for New Relic Insights?
Since I'm a performance engineer, I typically use New Relic day-to-day for investigating any performance bottlenecks identified during our performance testing of any application. I look at the resu...
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Comparisons

 

Also Known As

New Relic Browser, New Relic Applied Intelligence, New Relic Insights, New Relic Synthetics, New Relic Servers, New Relic APM
No data available
 

Overview

 

Sample Customers

World Fuel Services, Verizon, FootLocker, McDonald's, Trainline, Mondia Media, Confused, Costa Coffee, Ryanair, Marks & Spencer, William Hill, Delivery Hero, Skyscanner, BASF, DAZN, Veygo, Virtuo, movingimage, talabat, Australia Post, Tokopedia, Seven Network, Virgin Australia, Zomato, BigBasket, Mercado Libre, Lending Club
MyRacePass, ClearSale, Newitts, Carbonite, Boston Software, Children's International, Starkwood Media Group, Fewzion
Find out what your peers are saying about New Relic vs. Stackify and other solutions. Updated: June 2026.
900,644 professionals have used our research since 2012.