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New Relic vs Stackify comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Jul 24, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

New Relic
Ranking in Application Performance Monitoring (APM) and Observability
4th
Ranking in IT Infrastructure Monitoring
10th
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
176
Ranking in other categories
Network Monitoring Software (10th), IT Operations Analytics (3rd), Mobile APM (2nd), Cloud Monitoring Software (3rd), AIOps (6th)
Stackify
Ranking in Application Performance Monitoring (APM) and Observability
62nd
Ranking in IT Infrastructure Monitoring
68th
Average Rating
7.8
Number of Reviews
6
Ranking in other categories
Log Management (56th)
 

Mindshare comparison

As of November 2026, in the Application Performance Monitoring (APM) and Observability category, the mindshare of New Relic is 3.6%, down from 4.6% compared to the previous year. The mindshare of Stackify is 0.8%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Application Performance Monitoring (APM) and Observability Mindshare Distribution
ProductMindshare (%)
New Relic3.6%
Stackify0.8%
Other95.6%
Application Performance Monitoring (APM) and Observability
 

Featured Reviews

BasilJiji - PeerSpot reviewer
System engineer at a retailer with 10,001+ employees
Real-time alerts have reduced server outage impact and support fast incident response
In the dashboard, if they could show a little more metrics regarding the application and related things, that would be how New Relic could be improved. Currently, there are things showing from the server level and application level, but it can be improved. That is what I felt. Regarding user interface, I do not feel much concern, but for some kind of issues when we are trying to get support from the New Relic team, their SLA seems to be long. They are taking seven to ten working days for resolving some kind of scenario or issue. That is a bit difficult for us. If they could improve the customer support by reducing their SLA within three to five days, if they could remediate everything, that will be so much helpful. When it comes to the customer support part, I felt they need to be a little more improved on that part. The support overall is good, but they can improve. That is the reason I have given it eight out of ten.
Moses Arigbede - PeerSpot reviewer
Head of DevOps at Partsimony
Easy to set up with great custom dashboards but needs to improve non-.NET infrastructure
They need to improve non-.NET infrastructure. We always had difficulty when it comes to reporting or metrics that come from Linux operating systems and Docker containers. For anything that runs within the Unix environment, we always had problems with them, however, if it was a document-based application, Stackify was 100%, it gave everything. Now, the aggregation agent, the metric agent for Stackify for Linux, collects everything. When I say everything, I mean, everything. It collects so much information that we now started to term it as useless data as all that ingestion will just come in and overwhelm your log retention limit for the month and really this spike up your cost at the end of the month. You'll need to do a lot in order to train down the data coming in from all your Linux environments, to get to what you really need, which actually takes some time as well. I would like to be able to see metrics about individual running containers on the host machines. Stackify has not really gotten that right, as far as I'm concerned. Netdata has done a better job and New Relic has also done a better job. They need to improve on that. We need to be able to see the individual resource usage of containers running within a particular host.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The synthetics, alerts, and native inbuilt capabilities for monitoring the cloud with the New Relic agents have been helpful."
"The most important thing is that it tells us where the latency in throughput and response time are."
"The alerting is by far the most valuable feature, closely followed by the way the platform correlates incidents across applications and components."
"Constantly seeing the green status of all my servers makes me sleep well at night."
"The service maps that it creates, the health maps that it creates, the insights that it provides, etc., are all quite useful."
"It is stable and scalable."
"New Relic is the right solution in my opinion."
"Customer Service: Excellent. Technical Support: Excellent."
"We switched from New Relic and Loggly as it provides us more info at a lower price."
"What stood out to us were the metrics and granular details we received."
"Within few hours of install we've identify the source of issue we've been investigating for few days and couldn't pin point."
"It is very simple and very easy to configure."
"The solution is stable and reliable."
"The deployment is very fast."
"The filter feature on Stackify is one of the features I found valuable. It's awesome. When I want to get the application logs, the solution gives me many filters. For example, if I want to get logs from my test environment, the option is there for me to select the environment from Stackify, and you can also select the particular application, and you'll see the information you need there. The filter feature alone and the fact that Stackify offers a lot of different filters is what I like the most about the solution because I've used other tools with the filter feature, but the filtering was very difficult, versus Stackify that has good filtering. On Stackify, you can filter the information by the last one hour, or the last four hours, and you can also select the date range and specify the timestamp, then the solution will give you the information based on the date range you specified. Another feature I found valuable on Stackify is its rating feature because it tells you how your application is faring. For example, a rating of A means excellent, while a rating of F means very bad, or that your application is not doing well at all. The ratings are from A to F. I also like that Stackify helps you in terms of load management because the solution gives you information on overutilized resources. These are the most valuable features of the solution."
"My advice to anyone who wants to use Stackify is to go for it because my experience with it is good."
 

Cons

"I would like a feature where I can turn off alerting at a policy level. Thus, when a policy is inactive, I can shut down all of my alerts within the policy."
"I would like the ability to set up certain dummy accounts and do the actual things that the customer is doing, without impacting the production environment."
"I'd like a way to pull charts and data into third-party services. If we can pull that data and recreate charts, that would be great."
"It’s generally stable, but last year it was a little flaky."
"I think their dev packages for server monitoring could handle configuration a bit better."
"New Relic APM generates weekly performance reports, but they aren't really actionable."
"New Relic can be improved by incorporating an automated incident analysis solution."
"I'd like second-by-second monitoring, instead of a five-minute lag time."
"Another improvement would be the agent memory utilization, which led to our recent reevaluation."
"One thing that happens as a new user on Stackify is when you install the agent it pulls everything and if you're not careful, your log allowance will just be exhausted as you are actually pulling too much data."
"The search feature could be improved."
"It's not easy to set up. It's hard especially for juniors to understand."
"It should be easily scalable and configurable in different instances."
"I'm looking to see more performance tools, but heard that they are going to release some."
"When I redeploy my solution and the application starts, I don't see the logs immediately, and it would take two to three minutes before I see the logs."
"Better mobile support."
 

Pricing and Cost Advice

"The price of New Relic APM could be less expensive. We are using the New Relic APM pro account and it is more costly. When compared to competitors the solution's pricing should be much more realistic."
"I loved this product, but we can no longer afford it, so we dropped it."
"Cost is significant with a lot of extras."
"I think the pricing is reasonable."
"If it’s the right tool, it doesn’t matter what it costs because you’re going to get it back many-fold from your productivity."
"The price of New Relic could improve. It is expensive."
"We're paying for the New Relic APM license annually."
"This is an expensive tool."
"The price is variable. It depends on how much data we have received in that particular month. Usually, it goes up to $2,000, or, at times, $3,000 USD per month."
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Top Industries

By visitors reading reviews
Financial Services Firm
13%
Outsourcing Company
11%
Manufacturing Company
10%
Construction Company
7%
Comms Service Provider
20%
Construction Company
19%
Outsourcing Company
8%
Performing Arts
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business65
Midsize Enterprise52
Large Enterprise80
By reviewers
Company SizeCount
Small Business3
Midsize Enterprise2
Large Enterprise2
 

Questions from the Community

Any advice about APM solutions?
There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra monitor...
What needs improvement with New Relic Insights?
I find New Relic to be somewhat expensive. Our team shares logins, contrasting with other applications where individual team accounts are standard. Pricing is a primary concern since New Relic can ...
What is your primary use case for New Relic Insights?
As an Application Monitoring Engineer, my primary responsibilities include ensuring the uptime of services, managing infrastructure, and monitoring transactions. I use New Relic to set up incidents...
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Comparisons

 

Also Known As

New Relic Browser, New Relic Applied Intelligence, New Relic Insights, New Relic Synthetics, New Relic Servers, New Relic APM
No data available
 

Overview

 

Sample Customers

World Fuel Services, Verizon, FootLocker, McDonald's, Trainline, Mondia Media, Confused, Costa Coffee, Ryanair, Marks & Spencer, William Hill, Delivery Hero, Skyscanner, BASF, DAZN, Veygo, Virtuo, movingimage, talabat, Australia Post, Tokopedia, Seven Network, Virgin Australia, Zomato, BigBasket, Mercado Libre, Lending Club
MyRacePass, ClearSale, Newitts, Carbonite, Boston Software, Children's International, Starkwood Media Group, Fewzion
Find out what your peers are saying about New Relic vs. Stackify and other solutions. Updated: November 2026.
920,769 professionals have used our research since 2012.