No more typing reviews! Try our Samantha, our new voice AI agent.

New Relic vs Veritas NetBackup IT Analytics comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

New Relic
Ranking in IT Operations Analytics
3rd
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
175
Ranking in other categories
Application Performance Monitoring (APM) and Observability (4th), Network Monitoring Software (9th), IT Infrastructure Monitoring (9th), Mobile APM (2nd), Cloud Monitoring Software (3rd), AIOps (4th)
Veritas NetBackup IT Analytics
Ranking in IT Operations Analytics
7th
Average Rating
8.0
Reviews Sentiment
4.2
Number of Reviews
7
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of June 2026, in the IT Operations Analytics category, the mindshare of New Relic is 8.1%, down from 16.7% compared to the previous year. The mindshare of Veritas NetBackup IT Analytics is 2.8%, up from 1.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
IT Operations Analytics Mindshare Distribution
ProductMindshare (%)
New Relic8.1%
Veritas NetBackup IT Analytics2.8%
Other89.1%
IT Operations Analytics
 

Featured Reviews

BasilJiji - PeerSpot reviewer
System engineer at a retailer with 10,001+ employees
Real-time alerts have reduced server outage impact and support fast incident response
In the dashboard, if they could show a little more metrics regarding the application and related things, that would be how New Relic could be improved. Currently, there are things showing from the server level and application level, but it can be improved. That is what I felt. Regarding user interface, I do not feel much concern, but for some kind of issues when we are trying to get support from the New Relic team, their SLA seems to be long. They are taking seven to ten working days for resolving some kind of scenario or issue. That is a bit difficult for us. If they could improve the customer support by reducing their SLA within three to five days, if they could remediate everything, that will be so much helpful. When it comes to the customer support part, I felt they need to be a little more improved on that part. The support overall is good, but they can improve. That is the reason I have given it eight out of ten.
PK
Senior Consultant at a financial services firm with 10,001+ employees
Comprehensive visibility satisfies needs but instant recovery is essential
I would recommend that they implement instant mass recovery because in Veritas NetBackup IT Analytics, it takes a very long time. During the last issue that occurred due to the counter-strike, we needed recovery instantly for a large number of machines, more than a thousand machines, and Cohesity was the best solution for us. Management gained more confidence that in the future, we will go with Cohesity instead of Veritas NetBackup IT Analytics. I would still recommend Veritas NetBackup IT Analytics to others. They should implement new features which other competitors are offering to customers.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The best feature of New Relic is its simple look and feel, making it easier to use than other tools."
"Its most valuable feature is application performance monitoring, as it gives me a complete x-ray of the application to understand where the bottlenecks are, then improve and fix issues."
"New Relic has proven itself as a very reliable and convenient way to monitor your servers and applications."
"With the metrics from New Relic, we can improve the performance and reduce the downtime because we can identify problems and solve them more quickly."
"It’s the flashlight to the core of an issue in a production environment that everyone may have missed in development, QA, and implementation."
"From the perspective of effort and time taken while identifying issues and resolution, we have gained a lot."
"It provides information on where time is spent overall in server requests."
"The API functionality allows us to get hit counts from external sources, such as APIs or databases, and everything is mapped very clearly."
"The scalability is great. It is one of the best advantages that I find important."
"Veritas NetBackup IT Analytics is technically much simpler than many backups, which provides a competitive advantage."
"The valuable features include getting an overview of the backup status and gaining an understanding of my backup environment."
"It's helpful because I can have full visibility of my IT environment."
"The most valuable aspects of Veritas NetBackup IT Analytics are its reporting capabilities and the ability to integrate with third-party tools, such as an ITSM system, for automated checks on live backup statuses."
"The most valuable feature of the product is the insight it provides on the console."
"My experience with the technical support by Veritas is pretty good."
"The deduplication engine compared to Azure backups is a cost-efficient feature regarding storage."
 

Cons

"In the first stage, the area of development, infrastructure and communication portal."
"Doesn't recognized some third party transaction traces."
"I wish it had more insight into what might be causing a particular slowness issue. It finds the function, but it would be great to have insight into what’s slow."
"It’s generally stable, but last year it was a little flaky."
"In Alert History, while you can see the trending in response time by Request Queuing, .NER CLR and Database, if you had the ability to see which transaction type was the slowest during the timeframe when the critical error occurred by displaying the info within the same “tool tip” hover window which currently gives me the time per request and number of transactions, i.e., if it had the additional correlation information of “StatusCode/403” which you can get from the Events Errors hover."
"The customization of the start and end time is kind of cool."
"It doesn't give us rich process tracing, which is the only complaint I have."
"I would like the ability to set up certain dummy accounts and do the actual things that the customer is doing, without impacting the production environment."
"The process should be made easier."
"The technical support from Veritas is disappointing as they take a long time, often over a month or two, to resolve issues."
"The solution should allow users to export data to Tableau."
"The quality of technical support has decreased over time with slower response times compared to before."
"NetBackup is not great in disaster recovery (DR) and data center to DR setup, especially in the Cloud environment. Veritas Resiliency Platform is not very handy for cloud-to-cloud, cross-platform replication."
"The process should be made easier. It is very complicated, and there is more with NetBackup; it is very difficult for me to oversee."
"During the last issue that occurred due to the counter-strike, we needed recovery instantly for a large number of machines, more than a thousand machines, and Cohesity was the best solution for us."
 

Pricing and Cost Advice

"Cost is significant with a lot of extras."
"New Relic is either free with low retention and minimal functionalities, or expensive with full options and retention."
"The pricing is fine."
"I loved this product, but we can no longer afford it, so we dropped it."
"The detection piece of it brings us a big return on investment."
"The pricing and licensing are too high."
"Pricing is better with New Relic APM than Dynatrace."
"The new licensing model is great, as we pay for what we use (in computational units). However, the pricing is expensive compared to other tools."
"The product has a fair price."
report
Use our free recommendation engine to learn which IT Operations Analytics solutions are best for your needs.
900,747 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Financial Services Firm
14%
Manufacturing Company
9%
Computer Software Company
8%
Outsourcing Company
7%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business65
Midsize Enterprise51
Large Enterprise79
By reviewers
Company SizeCount
Small Business1
Midsize Enterprise3
Large Enterprise3
 

Questions from the Community

Any advice about APM solutions?
There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra monitor...
What needs improvement with New Relic Insights?
While I appreciate many aspects of New Relic, I believe the product could improve in some areas—specifically, some advanced capabilities can have a learning curve for new users, and the licensing a...
What is your primary use case for New Relic Insights?
Since I'm a performance engineer, I typically use New Relic day-to-day for investigating any performance bottlenecks identified during our performance testing of any application. I look at the resu...
What is your experience regarding pricing and costs for Veritas NetBackup IT Analytics?
They have changed their licensing model and increased the pricing, which has caused some concern. Additionally, I have to pay for maintenance and support separately.
What needs improvement with Veritas NetBackup IT Analytics?
I would recommend that they implement instant mass recovery because in Veritas NetBackup IT Analytics, it takes a very long time. During the last issue that occurred due to the counter-strike, we n...
What is your primary use case for Veritas NetBackup IT Analytics?
We are using Veritas NetBackup IT Analytics on physical infrastructure. We are not using it for any virtual or cloud infrastructure because we have our internal cloud, so we are not going on any pu...
 

Also Known As

New Relic Browser, New Relic Applied Intelligence, New Relic Insights, New Relic Synthetics, New Relic Servers, New Relic APM
No data available
 

Overview

 

Sample Customers

World Fuel Services, Verizon, FootLocker, McDonald's, Trainline, Mondia Media, Confused, Costa Coffee, Ryanair, Marks & Spencer, William Hill, Delivery Hero, Skyscanner, BASF, DAZN, Veygo, Virtuo, movingimage, talabat, Australia Post, Tokopedia, Seven Network, Virgin Australia, Zomato, BigBasket, Mercado Libre, Lending Club
Information Not Available
Find out what your peers are saying about New Relic vs. Veritas NetBackup IT Analytics and other solutions. Updated: June 2026.
900,747 professionals have used our research since 2012.