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New Relic vs Veritas NetBackup IT Analytics comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

New Relic
Ranking in IT Operations Analytics
3rd
Average Rating
8.4
Reviews Sentiment
7.0
Number of Reviews
160
Ranking in other categories
Application Performance Monitoring (APM) and Observability (4th), Network Monitoring Software (9th), IT Infrastructure Monitoring (8th), Mobile APM (3rd), Cloud Monitoring Software (5th), AIOps (4th)
Veritas NetBackup IT Analytics
Ranking in IT Operations Analytics
8th
Average Rating
8.0
Reviews Sentiment
4.2
Number of Reviews
7
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of October 2025, in the IT Operations Analytics category, the mindshare of New Relic is 13.4%, down from 17.8% compared to the previous year. The mindshare of Veritas NetBackup IT Analytics is 2.7%, up from 1.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
IT Operations Analytics Market Share Distribution
ProductMarket Share (%)
New Relic13.4%
Veritas NetBackup IT Analytics2.7%
Other83.9%
IT Operations Analytics
 

Featured Reviews

Rahul -Jain - PeerSpot reviewer
Good for application Performance Monitoring but not stable
There are two types of teams we have in every organization. One is for DevOps, and the second one is for performance testing. Those who are using these tools, like AppDynamics, Dynatrace, or whatever tool we have on the APM side. These tools are used by two teams: one is the performance team, and another one is the DevOps team. So, the setup and the alert system belong to the DevOps team, not for performance. So, I don't use any alerts in AppDynamics, Dynatrace, or any of the tools.
Alejandro Padilla - PeerSpot reviewer
A highly scalable and affordable product that provides insights into an organization’s infrastructure
I use the product to prevent ransomware attacks and know how my environment is working The product gives me insights into what's happening in my data, the infrastructure, and how my backups work. If there are problems in my network, the product enables me to check it on time. The most valuable…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The solution is good for sending alerts, drawing graphs about system usage, and creating plug-ins."
"The synthetic alert is the most valuable feature in New Relic APM. I also like the time travel feature and find traceability useful in the solution. New Relic APM also has good response times."
"New features are added often."
"As soon as it monitors all our systems and is integrated with PagerDuty, the operations team just needs to wait for alerts on their cellphones to fix things."
"Their technical support is pretty good and responsive. We have a real good relationship with them."
"The monitoring so far has been good and we are happy with it."
"We like the performance of the product."
"Working with the solution is very easy. It's user-friendly."
"The valuable features include getting an overview of the backup status and gaining an understanding of my backup environment."
"The deduplication engine compared to Azure backups is a cost-efficient feature regarding storage."
"The most valuable feature of the product is the insight it provides on the console."
"Veritas NetBackup IT Analytics is technically much simpler than many backups, which provides a competitive advantage."
"The scalability is great. It is one of the best advantages that I find important."
"The deduplication engine compared to Azure backups is a cost-efficient feature regarding storage."
"The most valuable aspects of Veritas NetBackup IT Analytics are its reporting capabilities and the ability to integrate with third-party tools, such as an ITSM system, for automated checks on live backup statuses."
"My experience with the technical support by Veritas is pretty good."
 

Cons

"The solution needs to have staging."
"Email alert customization is limited."
"Documentation is one of the biggest things that I have a problem with since its documentation is not clear sometimes."
"We would like a dashboard feature to be created for this product. This would allow us to monitor both the front and back-end of our UIs performance, and then report on it."
"I would like the ability to set up certain dummy accounts and do the actual things that the customer is doing, without impacting the production environment."
"One thing I'd like to see in any APM, especially New Relic, is the ability to use distributed transactions. When one microservice calls another, it calls another database and microservice. The entire data visualization layer will not be able to correlate from one microservice from end to end and return on that path. Distributed transactions would be a great addition that would make life simpler. Unfortunately, no APM has that end-to-end capability."
"There are certain features that are not supported in New Relic, such as CATSEARCH, which allows you to do a full-text search."
"Compared to their competitors, they are missing some features at the moment."
"The process should be made easier. It is very complicated, and there is more with NetBackup; it is very difficult for me to oversee."
"The quality of technical support has decreased over time with slower response times compared to before."
"The solution should allow users to export data to Tableau."
"NetBackup is not great in disaster recovery (DR) and data center to DR setup, especially in the Cloud environment. Veritas Resiliency Platform is not very handy for cloud-to-cloud, cross-platform replication."
"During the last issue that occurred due to the counter-strike, we needed recovery instantly for a large number of machines, more than a thousand machines, and Cohesity was the best solution for us."
"The process should be made easier."
"The technical support from Veritas is disappointing as they take a long time, often over a month or two, to resolve issues."
"NetBackup is not great in disaster recovery (DR) and data center to DR setup, especially in the Cloud environment."
 

Pricing and Cost Advice

"Because of budget, we are not using the mobile app part of this tool."
"The monthly cost os $1000 per server per month, but it could be even more. We pay about $250 for the server, and then New Relic wants over $1000 to give us statistics on those servers."
"The pricing is okay comparatively their competitors. The only concern was whether it should be purchased on demand or bring your own license, and which way passes some savings onto the end customers."
"If I remember it correctly, the pricing was based on the core, and the monthly subscription used to cost us $1,500 or $2,000. We had pre-prod and production services. Costing was different for pre-prod and production. For pre-prod, it was 40% less than the production service cost. It was a combined package."
"This is an expensive tool."
"I think it's overpriced for the technical support that we get. We spent over 1,00,000 USD a year."
"Cost is significant with a lot of extras."
"The solution is quite expensive. It costs around $5,000 a month. There aren't any additional costs above that."
"The product has a fair price."
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Top Industries

By visitors reading reviews
Financial Services Firm
15%
Computer Software Company
13%
Manufacturing Company
8%
Retailer
6%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business65
Midsize Enterprise50
Large Enterprise61
By reviewers
Company SizeCount
Small Business1
Midsize Enterprise3
Large Enterprise3
 

Questions from the Community

Any advice about APM solutions?
There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra monitor...
What do you like most about New Relic Insights?
The product's initial setup phase was very easy.
What needs improvement with New Relic Insights?
I reviewed another observability tool, DataDog, and we moved away from New Relic because the pricing was not convenient and didn't fit our budget. With DataDog, some of the APM features we were loo...
What is your experience regarding pricing and costs for Veritas NetBackup IT Analytics?
They have changed their licensing model and increased the pricing, which has caused some concern. Additionally, I have to pay for maintenance and support separately.
What needs improvement with Veritas NetBackup IT Analytics?
I would recommend that they implement instant mass recovery because in Veritas NetBackup IT Analytics, it takes a very long time. During the last issue that occurred due to the counter-strike, we n...
What is your primary use case for Veritas NetBackup IT Analytics?
We are using Veritas NetBackup IT Analytics on physical infrastructure. We are not using it for any virtual or cloud infrastructure because we have our internal cloud, so we are not going on any pu...
 

Also Known As

New Relic Browser, New Relic Applied Intelligence, New Relic Insights, New Relic Synthetics, New Relic Servers, New Relic APM
No data available
 

Overview

 

Sample Customers

World Fuel Services, Verizon, FootLocker, McDonald's, Trainline, Mondia Media, Confused, Costa Coffee, Ryanair, Marks & Spencer, William Hill, Delivery Hero, Skyscanner, BASF, DAZN, Veygo, Virtuo, movingimage, talabat, Australia Post, Tokopedia, Seven Network, Virgin Australia, Zomato, BigBasket, Mercado Libre, Lending Club
Information Not Available
Find out what your peers are saying about New Relic vs. Veritas NetBackup IT Analytics and other solutions. Updated: September 2025.
868,787 professionals have used our research since 2012.