New Relic vs Veritas NetBackup IT Analytics comparison

New Relic and Veritas are both solutions in the IT Operations Analytics category. New Relic is ranked #3 with an average rating of 8.1, while Veritas is ranked #8 with an average rating of 8.0. New Relic holds a 10.1% mindshare in IOA, compared to Veritas’s 3.0% mindshare. Additionally, 94% of New Relic users are willing to recommend the solution, compared to 100% of Veritas users who would recommend it.

New Relic

Read 173 New Relic reviews

14,037 Views
1,404 Comparison Views

94% willing to recommend

Veritas NetBackup IT Analytics

Read 7 Veritas NetBackup IT Analytics reviews

505 Views
505 Comparison Views

100% willing to recommend

New Relic

Veritas NetBackup IT Analytics

Comparison Buyer's Guide

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Executive Summary

We performed a comparison between New Relic and Veritas NetBackup IT Analytics based on real PeerSpot user reviews.

Find out in this report how the two IT Operations Analytics solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.

To learn more, read our detailed New Relic vs. Veritas NetBackup IT Analytics Report (Updated: March 2026).

Buyer's Guide

New Relic vs. Veritas NetBackup IT Analytics

March 2026

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Helped 884,933 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

New Relic

Ranking in IT Operations Analytics

3rd

Average Rating

8.4

Reviews Sentiment

6.9

Number of Reviews

173

Ranking in other categories

Application Performance Monitoring (APM) and Observability (4th), Network Monitoring Software (9th), IT Infrastructure Monitoring (9th), Mobile APM (3rd), Cloud Monitoring Software (5th), AIOps (4th)

Veritas NetBackup IT Analytics

Ranking in IT Operations Analytics

8th

Average Rating

8.0

Reviews Sentiment

4.2

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of March 2026, in the IT Operations Analytics category, the mindshare of New Relic is 10.1%, down from 18.1% compared to the previous year. The mindshare of Veritas NetBackup IT Analytics is 3.0%, up from 1.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.

IT Operations Analytics Mindshare Distribution
Product	Mindshare (%)
New Relic	10.1%
Veritas NetBackup IT Analytics	3.0%
Other	86.9%

IT Operations Analytics

Featured Reviews

BasilJiji

System Engineer at a retailer with 10,001+ employees

Real-time alerts have reduced server outage impact and support fast incident response

In the dashboard, if they could show a little more metrics regarding the application and related things, that would be how New Relic could be improved. Currently, there are things showing from the server level and application level, but it can be improved. That is what I felt. Regarding user interface, I do not feel much concern, but for some kind of issues when we are trying to get support from the New Relic team, their SLA seems to be long. They are taking seven to ten working days for resolving some kind of scenario or issue. That is a bit difficult for us. If they could improve the customer support by reducing their SLA within three to five days, if they could remediate everything, that will be so much helpful. When it comes to the customer support part, I felt they need to be a little more improved on that part. The support overall is good, but they can improve. That is the reason I have given it eight out of ten.

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Piyush Khandelwal

Senior Consultant at a financial services firm with 10,001+ employees

Comprehensive visibility satisfies needs but instant recovery is essential

I would recommend that they implement instant mass recovery because in Veritas NetBackup IT Analytics, it takes a very long time. During the last issue that occurred due to the counter-strike, we needed recovery instantly for a large number of machines, more than a thousand machines, and Cohesity was the best solution for us. Management gained more confidence that in the future, we will go with Cohesity instead of Veritas NetBackup IT Analytics. I would still recommend Veritas NetBackup IT Analytics to others. They should implement new features which other competitors are offering to customers.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Constantly seeing the green status of all my servers makes me sleep well at night."

"The best features in New Relic include its numerous API integrations and a good source of support."

"Customer Service: Excellent. Technical Support: Excellent."

"Using New Relic speeds up troubleshooting and resolution, giving us a clearer picture of where issues are, thus saving time and effort."

"New Relic is easy to use even for someone with no knowledge; by seeing the dashboard, they can easily find out the application's health and notice what is happening."

"The best features New Relic offers are end-to-end tracing of any calls and custom dashboards."

"The most valuable feature of New Relic APM is the dashboard, New Relic Insights. I configured my own dashboard to monitor certain parameters."

"Overall, it improves the experience of the customers and site users."

More New Relic pros

"The deduplication engine compared to Azure backups is a cost-efficient feature regarding storage."

"My experience with the technical support by Veritas is pretty good."

"Veritas NetBackup IT Analytics is technically much simpler than many backups, which provides a competitive advantage."

"The deduplication engine compared to Azure backups is a cost-efficient feature regarding storage."

"The valuable features include getting an overview of the backup status and gaining an understanding of my backup environment."

"The scalability is great. It is one of the best advantages that I find important."

"The most valuable feature of the product is the insight it provides on the console."

"The most valuable aspects of Veritas NetBackup IT Analytics are its reporting capabilities and the ability to integrate with third-party tools, such as an ITSM system, for automated checks on live backup statuses."

More Veritas NetBackup IT Analytics pros

Cons

"The monitoring is only as good as the alerts that it produces. By having it set up fine grain alerting, it is a bit of a pain."

"The solution does not provide input on how the page performs in a big group. It just says that the page performance is bad, but it does not say what can be done to improve it. If they could provide some insight or guidance on how to make improvements, that would be a big help."

"We had a problem where our application crashed because of New Relic."

"All the information is there, but sometimes it’s hard to figure out what it means."

"It doesn't give us rich process tracing, which is the only complaint I have."

"For some kind of issues when we are trying to get support from the New Relic team, their SLA seems to be long."

"New Relic APM is a good tool, and it has a database of failures, but it could use a list of customer-specific failures. New Relic APM should be able to give my company advanced analytics through AI."

"One major issue for me with New Relic is data privacy."

More New Relic cons

"During the last issue that occurred due to the counter-strike, we needed recovery instantly for a large number of machines, more than a thousand machines, and Cohesity was the best solution for us."

"The technical support from Veritas is disappointing as they take a long time, often over a month or two, to resolve issues."

"NetBackup is not great in disaster recovery (DR) and data center to DR setup, especially in the Cloud environment. Veritas Resiliency Platform is not very handy for cloud-to-cloud, cross-platform replication."

"The solution should allow users to export data to Tableau."

"The process should be made easier. It is very complicated, and there is more with NetBackup; it is very difficult for me to oversee."

"The quality of technical support has decreased over time with slower response times compared to before."

"The process should be made easier."

"NetBackup is not great in disaster recovery (DR) and data center to DR setup, especially in the Cloud environment."

Pricing and Cost Advice

"The pricing is okay comparatively their competitors. The only concern was whether it should be purchased on demand or bring your own license, and which way passes some savings onto the end customers."

"The pricing and licensing are too high."

"There is a picture which goes to your browser and it monitors requests from other users. However, it's impossible to use now because the price is very high. The feature is very nice, but I tried it during the trial period, and the current price makes it impossible to use."

"We spend somewhere around $5,000 to $6,000 per month with an annual recommitment of maybe $60,000. These are just ballpark figures."

"The detection piece of it brings us a big return on investment."

"The pricing could be better. We did not purchase the full version. Maybe if we applied all the other features of the full version of New Relic, we could get all the features that we feel are missing."

"The price of New Relic APM could be less expensive. We are using the New Relic APM pro account and it is more costly. When compared to competitors the solution's pricing should be much more realistic."

"Cost is significant with a lot of extras."

More New Relic pricing and cost advice

"The product has a fair price."

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Top Industries

By visitors reading reviews

Financial Services Firm

13%

Computer Software Company

Manufacturing Company

Retailer

No data available

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	65
Midsize Enterprise	50
Large Enterprise	77

By reviewers
Company Size	Count
Small Business	1
Midsize Enterprise	3
Large Enterprise	3

Questions from the Community

Any advice about APM solutions?

There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra monitor...

See all answers

What do you like most about New Relic Insights?

The product's initial setup phase was very easy.

See all answers

What needs improvement with New Relic Insights?

I have noticed discrepancies between New Relic's documentation and Terraform resources. For example, there have been instances where new features launched in the New Relic UI have not been updated ...

See all answers

What is your experience regarding pricing and costs for Veritas NetBackup IT Analytics?

They have changed their licensing model and increased the pricing, which has caused some concern. Additionally, I have to pay for maintenance and support separately.

See all answers

What needs improvement with Veritas NetBackup IT Analytics?

See all answers

What is your primary use case for Veritas NetBackup IT Analytics?

We are using Veritas NetBackup IT Analytics on physical infrastructure. We are not using it for any virtual or cloud infrastructure because we have our internal cloud, so we are not going on any pu...

See all answers

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Product Reports

Buyer's Guide

New Relic

March 2026

Download New Relic product report

Buyer's Guide

Veritas NetBackup IT Analytics

February 2026

Download Veritas NetBackup IT Analytics product report

Also Known As

New Relic Browser, New Relic Applied Intelligence, New Relic Insights, New Relic Synthetics, New Relic Servers, New Relic APM

No data available

Overview

New Relic offers real-time application monitoring and insight into performance bottlenecks. Its customizable dashboards and APM integration provide efficient operational support, while server performance alerts ensure quick issue detection.

New Relic provides comprehensive monitoring of application performance, tracking bottlenecks across databases and front-end components. Users employ it for server and infrastructure monitoring, as well as analyzing key metrics such as CPU and memory usage. The solution's ability to integrate with tools like PagerDuty enhances incident management capabilities. However, users have expressed a need for improvements in query language simplicity, more detailed historical insights, and better mobile app monitoring support.

What are New Relic's most important features?

Real-Time Monitoring: Provides instant visibility into application performance.
Detailed Transaction Tracing: Identifies specific transaction issues quickly.
Error Rate Tracking: Monitors and reports on error occurrences efficiently.
Customizable Dashboards: Tailors dashboard views for specific needs.
APM Integration: Seamlessly integrates with application performance management tools.

What benefits and ROI should be considered?

Operational Efficiency: Quick issue detection reduces downtime.
Improved Debugging: Enhanced error analysis supports rapid problem resolution.
Comprehensive Monitoring: Offers a holistic view of application performance and user behavior.
Incident Management: Integration with incident tools helps streamline responses.
Efficient Alerts: Rapid alert systems ensure timely notifications of issues.

In industries like e-commerce and financial services, New Relic supports application performance monitoring to enhance user experience and system reliability. Organizations leverage its insights for optimizing performance, particularly in server operations and infrastructure management. Its ability to monitor API failures through synthetic monitoring is crucial for maintaining high service levels.

New Relic

Veritas NetBackup IT Analytics offers robust tools for data protection and backup insights for businesses seeking comprehensive analysis. With a focus on delivering reliable metrics, it enhances IT operations through detailed reporting and system integration, ensuring efficient resource utilization.

Veritas NetBackup IT Analytics is designed to provide IT professionals with advanced analytics solutions that streamline data protection strategies. It addresses critical use cases including predictive analysis, capacity planning, and multi-cloud support, enabling organizations to harness the full potential of their backup environments. The platform's detailed dashboards and customizable reports aid in identifying bottlenecks, ensuring optimal performance and compliance with industry standards. By integrating seamlessly with various data sources and storage systems, it offers a holistic overview, facilitating data-driven decision-making.

What are the key features of Veritas NetBackup IT Analytics?

Comprehensive Reporting: Offers detailed insights into backup operations and resource allocations.
Predictive Analytics: Provides forecasts and trends to preemptively address storage needs.
Multi-Cloud Support: Seamlessly integrates with diverse cloud environments for unified data management.
Custom Dashboards: Allows tailored views for specific requirements and insights.
Integration with Data Sources: Connects with various platforms for centralized analytics.

What benefits should users look for in Veritas NetBackup IT Analytics?

Improved Efficiency: Streamlines data management processes and reduces downtime.
Cost Savings: Optimizes resource usage and avoids unnecessary expenditures.
Enhanced Decision Making: Provides actionable insights for strategic planning.
Risk Reduction: Ensures compliance and identifies potential vulnerabilities.

In industries such as finance and healthcare, Veritas NetBackup IT Analytics is implemented to address stringent regulatory requirements and manage large volumes of sensitive data. By leveraging its analytics capabilities, these sectors can ensure data integrity, optimize storage solutions, and maintain compliance with industry regulations.

Veritas

Sample Customers

World Fuel Services, Verizon, FootLocker, McDonald's, Trainline, Mondia Media, Confused, Costa Coffee, Ryanair, Marks & Spencer, William Hill, Delivery Hero, Skyscanner, BASF, DAZN, Veygo, Virtuo, movingimage, talabat, Australia Post, Tokopedia, Seven Network, Virgin Australia, Zomato, BigBasket, Mercado Libre, Lending Club

Information Not Available

Buyer's Guide

New Relic vs. Veritas NetBackup IT Analytics

March 2026

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Find out what your peers are saying about New Relic vs. Veritas NetBackup IT Analytics and other solutions. Updated: March 2026.

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