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New Relic vs Veritas NetBackup IT Analytics comparison

New Relic and Veritas are both solutions in the IT Operations Analytics category. New Relic is ranked #3 with an average rating of 8.0, while Veritas is ranked #9 with an average rating of 8.0. New Relic holds a 10.5% mindshare in IOA, compared to Veritas’s 2.8% mindshare. Additionally, 94% of New Relic users are willing to recommend the solution, compared to 100% of Veritas users who would recommend it.

New Relic

Read 168 New Relic reviews

12,960 Views
1,296 Comparison Views

94% willing to recommend

Veritas NetBackup IT Analytics

Read 7 Veritas NetBackup IT Analytics reviews

414 Views
414 Comparison Views

100% willing to recommend

New Relic

Veritas NetBackup IT Analytics

Comparison Buyer's Guide

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Executive Summary

We performed a comparison between New Relic and Veritas NetBackup IT Analytics based on real PeerSpot user reviews.

Find out in this report how the two IT Operations Analytics solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.

To learn more, read our detailed New Relic vs. Veritas NetBackup IT Analytics Report (Updated: December 2025).

Buyer's Guide

New Relic vs. Veritas NetBackup IT Analytics

December 2025

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Helped 881,082 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

New Relic

Ranking in IT Operations Analytics

3rd

Average Rating

8.4

Reviews Sentiment

7.0

Number of Reviews

168

Ranking in other categories

Application Performance Monitoring (APM) and Observability (4th), Network Monitoring Software (8th), IT Infrastructure Monitoring (8th), Mobile APM (3rd), Cloud Monitoring Software (5th), AIOps (4th)

Veritas NetBackup IT Analytics

Ranking in IT Operations Analytics

9th

Average Rating

8.0

Reviews Sentiment

4.2

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of January 2026, in the IT Operations Analytics category, the mindshare of New Relic is 10.5%, down from 18.3% compared to the previous year. The mindshare of Veritas NetBackup IT Analytics is 2.8%, up from 1.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.

IT Operations Analytics Market Share Distribution
Product	Market Share (%)
New Relic	10.5%
Veritas NetBackup IT Analytics	2.8%
Other	86.7%

IT Operations Analytics

Featured Reviews

BasilJiji

System Engineer at a retailer with 10,001+ employees

Real-time alerts have reduced server outage impact and support fast incident response

In the dashboard, if they could show a little more metrics regarding the application and related things, that would be how New Relic could be improved. Currently, there are things showing from the server level and application level, but it can be improved. That is what I felt. Regarding user interface, I do not feel much concern, but for some kind of issues when we are trying to get support from the New Relic team, their SLA seems to be long. They are taking seven to ten working days for resolving some kind of scenario or issue. That is a bit difficult for us. If they could improve the customer support by reducing their SLA within three to five days, if they could remediate everything, that will be so much helpful. When it comes to the customer support part, I felt they need to be a little more improved on that part. The support overall is good, but they can improve. That is the reason I have given it eight out of ten.

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Nitin Mandlik

Senior Software Engineer at a manufacturing company with 10,001+ employees

Integrating third-party tools for effective data management and reporting

There are challenges with the data collector options in Veritas NetBackup IT Analytics. When I upgrade, the data collector tends to stop working, requiring me to open a case with Veritas. It takes them a long time, usually over a month, to resolve the issue, which is a pain point. I believe improving this aspect would enhance the user experience.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The integration and configuration of New Relic is straightforward and easy."

"The feature I found most valuable is being able to design my queries. It's easy to design a query."

"The solution is scalable, and it is easy because all the documentation is available."

"It has a simple initial setup."

"The best features in New Relic include its numerous API integrations and a good source of support."

"We have done the New Relic integration with Serverless AWS, which has helped us with monitoring, and keeping our monitoring from our on-premise part with the cloud part."

"It is a one stop shop and integrated with PagerDuty seamlessly. The solution is pretty self-contained."

"We use it for monitoring, identifying when services go down, or when they are outside of what we would consider normal operations."

More New Relic pros

"The scalability is great. It is one of the best advantages that I find important."

"Veritas NetBackup IT Analytics is technically much simpler than many backups, which provides a competitive advantage."

"The valuable features include getting an overview of the backup status and gaining an understanding of my backup environment."

"My experience with the technical support by Veritas is pretty good."

"The deduplication engine compared to Azure backups is a cost-efficient feature regarding storage."

"It's helpful because I can have full visibility of my IT environment."

"The most valuable feature of the product is the insight it provides on the console."

More Veritas NetBackup IT Analytics pros

Cons

"The solution is quite expensive."

"New Relic APM is a good tool, and it has a database of failures, but it could use a list of customer-specific failures. New Relic APM should be able to give my company advanced analytics through AI."

"In addition, its difficult to have a predictive tool to see how the application would behave in the future when it basically only shows the historical data."

"The product's initial setup phase is not straightforward to manage if you have no experience with installations, making it an area that can be improved."

"The older view is much better than the new view that they have. We'd like to go back to that previous version. The user interface just isn't as nice as it used to be."

"The scalability can be improved."

"The solution could improve by having more network monitoring features, such as for all the infrastructure."

"Documentation could be improved in New Relic APM, so users would have more clarity on configuring the dashboard. If New Relic gave better guidelines, users would find it easier to understand the metrics and features of New Relic APM. Another area for improvement is integration with Kubernetes. Currently, the process isn't user-friendly. It's challenging and lacks documentation for users to understand how to integrate New Relic APM with Kubernetes quickly. With multiple levels of Kubernetes dockers and other DBs on different clouds, it's tricky to gather all into New Relic APM on a single dashboard. What I'd like to see in the next version of New Relic APM is a single dashboard where you can easily view which applications fall under specific APMs. If there's a search feature where you can type in a keyword to find out if an APM is related to a particular application, that would be great."

More New Relic cons

"The process should be made easier. It is very complicated, and there is more with NetBackup; it is very difficult for me to oversee."

"NetBackup is not great in disaster recovery (DR) and data center to DR setup, especially in the Cloud environment. Veritas Resiliency Platform is not very handy for cloud-to-cloud, cross-platform replication."

"NetBackup is not great in disaster recovery (DR) and data center to DR setup, especially in the Cloud environment."

"The process should be made easier."

"The quality of technical support has decreased over time with slower response times compared to before."

"The solution should allow users to export data to Tableau."

"The technical support from Veritas is disappointing as they take a long time, often over a month or two, to resolve issues."

"During the last issue that occurred due to the counter-strike, we needed recovery instantly for a large number of machines, more than a thousand machines, and Cohesity was the best solution for us."

Pricing and Cost Advice

"Purchasing through the AWS Marketplace was easy. The product is easy to deploy and manage, which is why our company purchased through the AWS Marketplace."

"If it’s the right tool, it doesn’t matter what it costs because you’re going to get it back many-fold from your productivity."

"The price depends on how many agents you want."

"New Relic is either free with low retention and minimal functionalities, or expensive with full options and retention."

"The product is neither cheap nor expensive, and I believe that it is a competitively-priced tool."

"I think it's overpriced for the technical support that we get. We spent over 1,00,000 USD a year."

"This is an expensive tool."

"The price was one of the reasons we chose this solution."

More New Relic pricing and cost advice

"The product has a fair price."

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881,082 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

Financial Services Firm

14%

Computer Software Company

10%

Manufacturing Company

Retailer

No data available

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	65
Midsize Enterprise	50
Large Enterprise	71

By reviewers
Company Size	Count
Small Business	1
Midsize Enterprise	3
Large Enterprise	3

Questions from the Community

Any advice about APM solutions?

There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra monitor...

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What do you like most about New Relic Insights?

The product's initial setup phase was very easy.

See all answers

What needs improvement with New Relic Insights?

For our end-to-end use case, New Relic is completely satisfactory, and we extensively rely on its features for our day-to-day life. I would like to have more AI and ML-based suggestions and algorit...

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What is your experience regarding pricing and costs for Veritas NetBackup IT Analytics?

They have changed their licensing model and increased the pricing, which has caused some concern. Additionally, I have to pay for maintenance and support separately.

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What needs improvement with Veritas NetBackup IT Analytics?

I would recommend that they implement instant mass recovery because in Veritas NetBackup IT Analytics, it takes a very long time. During the last issue that occurred due to the counter-strike, we n...

See all answers

What is your primary use case for Veritas NetBackup IT Analytics?

We are using Veritas NetBackup IT Analytics on physical infrastructure. We are not using it for any virtual or cloud infrastructure because we have our internal cloud, so we are not going on any pu...

See all answers

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Compared 3% of the time

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Compared 33% of the time

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Compared 31% of the time

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Compared 20% of the time

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Product Reports

Buyer's Guide

New Relic

January 2026

Download New Relic product report

Buyer's Guide

Veritas NetBackup IT Analytics

January 2026

Download Veritas NetBackup IT Analytics product report

Also Known As

New Relic Browser, New Relic Applied Intelligence, New Relic Insights, New Relic Synthetics, New Relic Servers, New Relic APM

No data available

Overview

New Relic offers real-time application monitoring and insight into performance bottlenecks. Its customizable dashboards and APM integration provide efficient operational support, while server performance alerts ensure quick issue detection.

New Relic provides comprehensive monitoring of application performance, tracking bottlenecks across databases and front-end components. Users employ it for server and infrastructure monitoring, as well as analyzing key metrics such as CPU and memory usage. The solution's ability to integrate with tools like PagerDuty enhances incident management capabilities. However, users have expressed a need for improvements in query language simplicity, more detailed historical insights, and better mobile app monitoring support.

What are New Relic's most important features?

Real-Time Monitoring: Provides instant visibility into application performance.
Detailed Transaction Tracing: Identifies specific transaction issues quickly.
Error Rate Tracking: Monitors and reports on error occurrences efficiently.
Customizable Dashboards: Tailors dashboard views for specific needs.
APM Integration: Seamlessly integrates with application performance management tools.

What benefits and ROI should be considered?

Operational Efficiency: Quick issue detection reduces downtime.
Improved Debugging: Enhanced error analysis supports rapid problem resolution.
Comprehensive Monitoring: Offers a holistic view of application performance and user behavior.
Incident Management: Integration with incident tools helps streamline responses.
Efficient Alerts: Rapid alert systems ensure timely notifications of issues.

In industries like e-commerce and financial services, New Relic supports application performance monitoring to enhance user experience and system reliability. Organizations leverage its insights for optimizing performance, particularly in server operations and infrastructure management. Its ability to monitor API failures through synthetic monitoring is crucial for maintaining high service levels.

New Relic

Veritas NetBackup IT Analytics offers robust tools for data protection and backup insights for businesses seeking comprehensive analysis. With a focus on delivering reliable metrics, it enhances IT operations through detailed reporting and system integration, ensuring efficient resource utilization.

Veritas NetBackup IT Analytics is designed to provide IT professionals with advanced analytics solutions that streamline data protection strategies. It addresses critical use cases including predictive analysis, capacity planning, and multi-cloud support, enabling organizations to harness the full potential of their backup environments. The platform's detailed dashboards and customizable reports aid in identifying bottlenecks, ensuring optimal performance and compliance with industry standards. By integrating seamlessly with various data sources and storage systems, it offers a holistic overview, facilitating data-driven decision-making.

What are the key features of Veritas NetBackup IT Analytics?

Comprehensive Reporting: Offers detailed insights into backup operations and resource allocations.
Predictive Analytics: Provides forecasts and trends to preemptively address storage needs.
Multi-Cloud Support: Seamlessly integrates with diverse cloud environments for unified data management.
Custom Dashboards: Allows tailored views for specific requirements and insights.
Integration with Data Sources: Connects with various platforms for centralized analytics.

What benefits should users look for in Veritas NetBackup IT Analytics?

Improved Efficiency: Streamlines data management processes and reduces downtime.
Cost Savings: Optimizes resource usage and avoids unnecessary expenditures.
Enhanced Decision Making: Provides actionable insights for strategic planning.
Risk Reduction: Ensures compliance and identifies potential vulnerabilities.

In industries such as finance and healthcare, Veritas NetBackup IT Analytics is implemented to address stringent regulatory requirements and manage large volumes of sensitive data. By leveraging its analytics capabilities, these sectors can ensure data integrity, optimize storage solutions, and maintain compliance with industry regulations.

Veritas

Sample Customers

World Fuel Services, Verizon, FootLocker, McDonald's, Trainline, Mondia Media, Confused, Costa Coffee, Ryanair, Marks & Spencer, William Hill, Delivery Hero, Skyscanner, BASF, DAZN, Veygo, Virtuo, movingimage, talabat, Australia Post, Tokopedia, Seven Network, Virgin Australia, Zomato, BigBasket, Mercado Libre, Lending Club

Information Not Available

Buyer's Guide

New Relic vs. Veritas NetBackup IT Analytics

December 2025

Free Report: New Relic vs. Veritas NetBackup IT Analytics

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