New Relic vs Veritas NetBackup IT Analytics comparison

New Relic and Veritas are both solutions in the IT Operations Analytics category. New Relic is ranked #3 with an average rating of 8.2, while Veritas is ranked #8 with an average rating of 8.0. New Relic holds a 8.2% mindshare in IOA, compared to Veritas’s 2.6% mindshare. Additionally, 94% of New Relic users are willing to recommend the solution, compared to 100% of Veritas users who would recommend it.

New Relic

Read 176 New Relic reviews

24,526 Views
2,698 Comparison Views

94% willing to recommend

Veritas NetBackup IT Analytics

Read 7 Veritas NetBackup IT Analytics reviews

981 Views
981 Comparison Views

100% willing to recommend

New Relic

Veritas NetBackup IT Analytics

Comparison Buyer's Guide

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Executive Summary

We performed a comparison between New Relic and Veritas NetBackup IT Analytics based on real PeerSpot user reviews.

Find out in this report how the two IT Operations Analytics solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.

To learn more, read our detailed New Relic vs. Veritas NetBackup IT Analytics Report (Updated: June 2026).

Buyer's Guide

New Relic vs. Veritas NetBackup IT Analytics

June 2026

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Helped 908,834 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

New Relic

Ranking in IT Operations Analytics

3rd

Average Rating

8.4

Reviews Sentiment

6.9

Number of Reviews

176

Ranking in other categories

Application Performance Monitoring (APM) and Observability (4th), Network Monitoring Software (9th), IT Infrastructure Monitoring (9th), Mobile APM (2nd), Cloud Monitoring Software (3rd), AIOps (4th)

Veritas NetBackup IT Analytics

Ranking in IT Operations Analytics

8th

Average Rating

8.0

Reviews Sentiment

4.2

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of August 2026, in the IT Operations Analytics category, the mindshare of New Relic is 8.2%, down from 15.8% compared to the previous year. The mindshare of Veritas NetBackup IT Analytics is 2.6%, up from 2.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.

IT Operations Analytics Mindshare Distribution
Product	Mindshare (%)
New Relic	8.2%
Veritas NetBackup IT Analytics	2.6%
Other	89.2%

IT Operations Analytics

Featured Reviews

BasilJiji

System engineer at a retailer with 10,001+ employees

Real-time alerts have reduced server outage impact and support fast incident response

In the dashboard, if they could show a little more metrics regarding the application and related things, that would be how New Relic could be improved. Currently, there are things showing from the server level and application level, but it can be improved. That is what I felt. Regarding user interface, I do not feel much concern, but for some kind of issues when we are trying to get support from the New Relic team, their SLA seems to be long. They are taking seven to ten working days for resolving some kind of scenario or issue. That is a bit difficult for us. If they could improve the customer support by reducing their SLA within three to five days, if they could remediate everything, that will be so much helpful. When it comes to the customer support part, I felt they need to be a little more improved on that part. The support overall is good, but they can improve. That is the reason I have given it eight out of ten.

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Nitin Mandlik

Senior Software Engineer at a manufacturing company with 10,001+ employees

Integrating third-party tools for effective data management and reporting

There are challenges with the data collector options in Veritas NetBackup IT Analytics. When I upgrade, the data collector tends to stop working, requiring me to open a case with Veritas. It takes them a long time, usually over a month, to resolve the issue, which is a pain point. I believe improving this aspect would enhance the user experience.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"If someone reports an issue we’ll always go to New Relic first; that’s where it becomes a good product in and of itself."

"The synthetics, alerts, and native inbuilt capabilities for monitoring the cloud with the New Relic agents have been helpful."

"New features are added often."

"We appreciate the way that this solution allows us to monitor the ongoing status of the UI at any given time."

"We like the performance of the product."

"We looked for a product that gives the data in a way that is easy to visualize, is reliable, and is simple."

"The initial setup is straightforward. It is easy to track and easy to follow."

"Both developers and operations people can look at the same data, and that’s a great benefit."

More New Relic pros

"The scalability is great. It is one of the best advantages that I find important."

"Veritas NetBackup IT Analytics is technically much simpler than many backups, which provides a competitive advantage."

"The most valuable aspects of Veritas NetBackup IT Analytics are its reporting capabilities and the ability to integrate with third-party tools, such as an ITSM system, for automated checks on live backup statuses."

"The valuable features include getting an overview of the backup status and gaining an understanding of my backup environment."

"The deduplication engine compared to Azure backups is a cost-efficient feature regarding storage."

"It's helpful because I can have full visibility of my IT environment."

"My experience with the technical support by Veritas is pretty good."

"The most valuable feature of the product is the insight it provides on the console."

Cons

"The connectivity between legacy and newer cloud applications is not great."

"One issue – there is no option for live chat or phone support."

"Currently, it is not the only solution we have for monitoring so there are things that it’s missing – for example what Datadog does for us."

"I haven't come across any features that are lacking."

"Sometimes it works really slow, but I think it depends on the organization-to-organization usage."

"They could improve the education process and how people understand that these tools are very technical. Right now, if someone was to pick it up from day one, it is a very steep learning curve."

"New Relic APM could improve error debugging and the correlation with the logs. We are receiving some alerts or alarms but we need to correlate with the error log, but it is difficult if it is more than seven months retention period, it is hard to trace. We need this especially for getting historical information."

"I wish it had more insight into what might be causing a particular slowness issue. It finds the function, but it would be great to have insight into what’s slow."

More New Relic cons

"The quality of technical support has decreased over time with slower response times compared to before."

"During the last issue that occurred due to the counter-strike, we needed recovery instantly for a large number of machines, more than a thousand machines, and Cohesity was the best solution for us."

"The documentation could be better; this should be improved."

"The process should be made easier."

"NetBackup is not great in disaster recovery (DR) and data center to DR setup, especially in the Cloud environment. Veritas Resiliency Platform is not very handy for cloud-to-cloud, cross-platform replication."

"The solution should allow users to export data to Tableau."

"The process should be made easier. It is very complicated, and there is more with NetBackup; it is very difficult for me to oversee."

"The technical support from Veritas is disappointing as they take a long time, often over a month or two, to resolve issues."

Pricing and Cost Advice

"The price of New Relic could improve. It is expensive."

"We spend somewhere around $5,000 to $6,000 per month with an annual recommitment of maybe $60,000. These are just ballpark figures."

"This solution required a license and it is better than some other competitors."

"The solution is quite expensive. It costs around $5,000 a month. There aren't any additional costs above that."

"The price was one of the reasons we chose this solution."

"I loved this product, but we can no longer afford it, so we dropped it."

"Comparatively, the pricing is expensive."

"We deploy everything on AWS. Purchasing the product on AWS Marketplace made it easier for us."

More New Relic pricing and cost advice

"The product has a fair price."

See which vendors are best for you

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Top Industries

By visitors reading reviews

Financial Services Firm

14%

Outsourcing Company

Manufacturing Company

Construction Company

No data available

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	65
Midsize Enterprise	52
Large Enterprise	79

By reviewers
Company Size	Count
Small Business	1
Midsize Enterprise	3
Large Enterprise	3

Questions from the Community

Any advice about APM solutions?

There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra monitor...

See all answers

What needs improvement with New Relic Insights?

I find New Relic to be somewhat expensive. Our team shares logins, contrasting with other applications where individual team accounts are standard. Pricing is a primary concern since New Relic can ...

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What is your primary use case for New Relic Insights?

As an Application Monitoring Engineer, my primary responsibilities include ensuring the uptime of services, managing infrastructure, and monitoring transactions. I use New Relic to set up incidents...

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What is your experience regarding pricing and costs for Veritas NetBackup IT Analytics?

They have changed their licensing model and increased the pricing, which has caused some concern. Additionally, I have to pay for maintenance and support separately.

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What needs improvement with Veritas NetBackup IT Analytics?

I would recommend that they implement instant mass recovery because in Veritas NetBackup IT Analytics, it takes a very long time. During the last issue that occurred due to the counter-strike, we n...

See all answers

What is your primary use case for Veritas NetBackup IT Analytics?

We are using Veritas NetBackup IT Analytics on physical infrastructure. We are not using it for any virtual or cloud infrastructure because we have our internal cloud, so we are not going on any pu...

See all answers

Comparisons

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Compared 5% of the time

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Compared 5% of the time

Splunk AppDynamics vs New Relic

Compared 4% of the time

Azure Monitor vs New Relic

Compared 2% of the time

Grafana vs New Relic

Compared 2% of the time

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Splunk Enterprise Security vs Veritas NetBackup IT Analytics

Compared 24% of the time

ScienceLogic vs Veritas NetBackup IT Analytics

Compared 18% of the time

Hitachi Ops Center Analyzer vs Veritas NetBackup IT Analytics

Compared 13% of the time

Devo vs Veritas NetBackup IT Analytics

Compared 11% of the time

Palantir Foundry vs Veritas NetBackup IT Analytics

Compared 7% of the time

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Product Reports

Buyer's Guide

New Relic

July 2026

Download New Relic product report

Buyer's Guide

Veritas NetBackup IT Analytics

July 2026

Download Veritas NetBackup IT Analytics product report

Also Known As

New Relic Browser, New Relic Applied Intelligence, New Relic Insights, New Relic Synthetics, New Relic Servers, New Relic APM

No data available

Overview

New Relic offers real-time application monitoring and insight into performance bottlenecks. Its customizable dashboards and APM integration provide efficient operational support, while server performance alerts ensure quick issue detection.

New Relic provides comprehensive monitoring of application performance, tracking bottlenecks across databases and front-end components. Users employ it for server and infrastructure monitoring, as well as analyzing key metrics such as CPU and memory usage. The solution's ability to integrate with tools like PagerDuty enhances incident management capabilities. However, users have expressed a need for improvements in query language simplicity, more detailed historical insights, and better mobile app monitoring support.

What are New Relic's most important features?

Real-Time Monitoring: Provides instant visibility into application performance.
Detailed Transaction Tracing: Identifies specific transaction issues quickly.
Error Rate Tracking: Monitors and reports on error occurrences efficiently.
Customizable Dashboards: Tailors dashboard views for specific needs.
APM Integration: Seamlessly integrates with application performance management tools.

What benefits and ROI should be considered?

Operational Efficiency: Quick issue detection reduces downtime.
Improved Debugging: Enhanced error analysis supports rapid problem resolution.
Comprehensive Monitoring: Offers a holistic view of application performance and user behavior.
Incident Management: Integration with incident tools helps streamline responses.
Efficient Alerts: Rapid alert systems ensure timely notifications of issues.

In industries like e-commerce and financial services, New Relic supports application performance monitoring to enhance user experience and system reliability. Organizations leverage its insights for optimizing performance, particularly in server operations and infrastructure management. Its ability to monitor API failures through synthetic monitoring is crucial for maintaining high service levels.

New Relic

Veritas NetBackup IT Analytics offers robust tools for data protection and backup insights for businesses seeking comprehensive analysis. With a focus on delivering reliable metrics, it enhances IT operations through detailed reporting and system integration, ensuring efficient resource utilization.

Veritas NetBackup IT Analytics is designed to provide IT professionals with advanced analytics solutions that streamline data protection strategies. It addresses critical use cases including predictive analysis, capacity planning, and multi-cloud support, enabling organizations to harness the full potential of their backup environments. The platform's detailed dashboards and customizable reports aid in identifying bottlenecks, ensuring optimal performance and compliance with industry standards. By integrating seamlessly with various data sources and storage systems, it offers a holistic overview, facilitating data-driven decision-making.

What are the key features of Veritas NetBackup IT Analytics?

Comprehensive Reporting: Offers detailed insights into backup operations and resource allocations.
Predictive Analytics: Provides forecasts and trends to preemptively address storage needs.
Multi-Cloud Support: Seamlessly integrates with diverse cloud environments for unified data management.
Custom Dashboards: Allows tailored views for specific requirements and insights.
Integration with Data Sources: Connects with various platforms for centralized analytics.

What benefits should users look for in Veritas NetBackup IT Analytics?

Improved Efficiency: Streamlines data management processes and reduces downtime.
Cost Savings: Optimizes resource usage and avoids unnecessary expenditures.
Enhanced Decision Making: Provides actionable insights for strategic planning.
Risk Reduction: Ensures compliance and identifies potential vulnerabilities.

In industries such as finance and healthcare, Veritas NetBackup IT Analytics is implemented to address stringent regulatory requirements and manage large volumes of sensitive data. By leveraging its analytics capabilities, these sectors can ensure data integrity, optimize storage solutions, and maintain compliance with industry regulations.

Veritas

Sample Customers

World Fuel Services, Verizon, FootLocker, McDonald's, Trainline, Mondia Media, Confused, Costa Coffee, Ryanair, Marks & Spencer, William Hill, Delivery Hero, Skyscanner, BASF, DAZN, Veygo, Virtuo, movingimage, talabat, Australia Post, Tokopedia, Seven Network, Virgin Australia, Zomato, BigBasket, Mercado Libre, Lending Club

Information Not Available

Buyer's Guide

New Relic vs. Veritas NetBackup IT Analytics

June 2026

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Find out what your peers are saying about New Relic vs. Veritas NetBackup IT Analytics and other solutions. Updated: June 2026.

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