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New Relic vs Veritas NetBackup IT Analytics comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

New Relic
Ranking in IT Operations Analytics
3rd
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
158
Ranking in other categories
Application Performance Monitoring (APM) and Observability (5th), Network Monitoring Software (7th), IT Infrastructure Monitoring (6th), Mobile APM (3rd), Cloud Monitoring Software (4th), AIOps (3rd)
Veritas NetBackup IT Analytics
Ranking in IT Operations Analytics
11th
Average Rating
8.0
Reviews Sentiment
6.8
Number of Reviews
5
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of April 2025, in the IT Operations Analytics category, the mindshare of New Relic is 17.9%, down from 18.8% compared to the previous year. The mindshare of Veritas NetBackup IT Analytics is 1.7%, up from 1.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
IT Operations Analytics
 

Featured Reviews

Iqbal Khowaja - PeerSpot reviewer
Has a simple user interface and end-to-end monitoring and self-healing features
My organization uses many application performance management solutions, such as AppDynamics, New Relic APM, Splunk, and Datadog. I'm the CTO for the state of Hawaii, and across the board, different departments use different APM tools. I'm using the latest version of New Relic APM, but I cannot recall the exact version. My company has a dozen engineers using and monitoring New Relic APM. I'd tell anyone planning to use New Relic APM that it has to fit what you have. For example, most of my company's payload is in AWS, and the tool has adopters and features that CloudWatch cannot provide. Still, New Relic APM can, so you should do a demo or trial run first and see if it's a tool that'll help you with end-to-end monitoring. New Relic APM is working well for my company, so an excellent way to start is to do a trial run to see how the tool works out for your current applications. My rating for the tool is nine out of ten because my experience with it has been great. New Relic also worked closely with my company and has always been upfront on what's available and what's not. My company is a New Relic APM customer.
Alejandro Padilla - PeerSpot reviewer
A highly scalable and affordable product that provides insights into an organization’s infrastructure
I use the product to prevent ransomware attacks and know how my environment is working The product gives me insights into what's happening in my data, the infrastructure, and how my backups work. If there are problems in my network, the product enables me to check it on time. The most valuable…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"End-user Synthetics and monitoring are very good."
"We like the performance of the product."
"It allows the restriction of privileges and control of users."
"Using New Relic speeds up troubleshooting and resolution, giving us a clearer picture of where issues are, thus saving time and effort."
"We detect issues using dashboards that we built on New Relic."
"It has the ability to monitor random URLs not tied to the one pinger per application (though it costs extra)."
"The solution is quite stable."
"There are many valuable features in New Relic APM. We developed some software applications and we are able to monitor the errors very easily. Their log security retention is very good."
"The deduplication engine compared to Azure backups is a cost-efficient feature regarding storage."
"Veritas NetBackup IT Analytics is technically much simpler than many backups, which provides a competitive advantage."
"The scalability is great. It is one of the best advantages that I find important."
"The most valuable aspects of Veritas NetBackup IT Analytics are its reporting capabilities and the ability to integrate with third-party tools, such as an ITSM system, for automated checks on live backup statuses."
"The valuable features include getting an overview of the backup status and gaining an understanding of my backup environment."
"The deduplication engine compared to Azure backups is a cost-efficient feature regarding storage."
"The most valuable feature of the product is the insight it provides on the console."
 

Cons

"Some of our customers see New Relic as a promising product to have, and we would like to deliver it to them. The only way we would be able to do that would be if we had server appliance for clients that we could install in their data centres."
"It is a serious tool and requires a lot of time invested in order to understand how it works."
"They don't have an opportunity to share the dashboard with the public. If you want to share it with stakeholders or people outside the organization who just want to have a look at a couple of metrics, you can't do that without onboarding them to the product itself."
"I would like a feature where I can turn off alerting at a policy level. Thus, when a policy is inactive, I can shut down all of my alerts within the policy."
"Real-user monitoring would be helpful as it would help me to really understand the client-side performance of the application."
"We would like a dashboard feature to be created for this product. This would allow us to monitor both the front and back-end of our UIs performance, and then report on it."
"The solution could improve by having more network monitoring features, such as for all the infrastructure."
"It would be nice if there were pre-made dashboards."
"NetBackup is not great in disaster recovery (DR) and data center to DR setup, especially in the Cloud environment. Veritas Resiliency Platform is not very handy for cloud-to-cloud, cross-platform replication."
"The technical support from Veritas is disappointing as they take a long time, often over a month or two, to resolve issues."
"NetBackup is not great in disaster recovery (DR) and data center to DR setup, especially in the Cloud environment."
"The process should be made easier."
"The solution should allow users to export data to Tableau."
"The process should be made easier. It is very complicated, and there is more with NetBackup; it is very difficult for me to oversee."
"The quality of technical support has decreased over time with slower response times compared to before."
 

Pricing and Cost Advice

"The pricing model is a little confusing for beginners. They find it a little expensive, and if you are using it already, then that is not good."
"Purchasing through the AWS Marketplace was easy. The product is easy to deploy and manage, which is why our company purchased through the AWS Marketplace."
"The solution is quite expensive. It costs around $5,000 a month. There aren't any additional costs above that."
"We're paying for the New Relic APM license annually."
"This solution required a license and it is better than some other competitors."
"We feel it's a little bit pricey."
"The price depends on how many agents you want."
"Comparatively, the pricing is expensive."
"The product has a fair price."
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Top Industries

By visitors reading reviews
Educational Organization
54%
Financial Services Firm
7%
Computer Software Company
7%
Manufacturing Company
4%
Financial Services Firm
30%
Computer Software Company
16%
Manufacturing Company
11%
Government
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

Any advice about APM solutions?
There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra monitor...
What do you like most about New Relic Insights?
The product's initial setup phase was very easy.
What needs improvement with New Relic Insights?
Email alert customization is limited; it cannot be tailored much, which makes the system more rigid than optimal. The handling of logs from integration tools is not as advanced compared to other to...
What do you like most about Veritas NetBackup IT Analytics?
The most valuable feature of the product is the insight it provides on the console.
What is your experience regarding pricing and costs for Veritas NetBackup IT Analytics?
They have changed their licensing model and increased the pricing, which has caused some concern. Additionally, I have to pay for maintenance and support separately.
What needs improvement with Veritas NetBackup IT Analytics?
Their licensing model and pricing have changed, which poses challenges. Additionally, it would be advantageous to have AI tools integrated to enhance prediction and provide insights on ongoing issues.
 

Also Known As

New Relic Browser, New Relic Applied Intelligence, New Relic Insights, New Relic Synthetics, New Relic Servers, New Relic APM
No data available
 

Overview

 

Sample Customers

World Fuel Services, Verizon, FootLocker, McDonald's, Trainline, Mondia Media, Confused, Costa Coffee, Ryanair, Marks & Spencer, William Hill, Delivery Hero, Skyscanner, BASF, DAZN, Veygo, Virtuo, movingimage, talabat, Australia Post, Tokopedia, Seven Network, Virgin Australia, Zomato, BigBasket, Mercado Libre, Lending Club
Information Not Available
Find out what your peers are saying about New Relic vs. Veritas NetBackup IT Analytics and other solutions. Updated: February 2025.
845,040 professionals have used our research since 2012.