Pricing is always a consideration because nowadays the price has increased a lot. We bought our system five years ago and we paid in advance, so we are not yet affected by the price increase. However, we are planning to buy another solution in the very near future because the old one is now phasing out. We are planning to buy a replacement of the existing infrastructure and we are facing a lot of cost issues because they increased the price. Previously it was per socket. Now they moved to per core with many other restrictions. Our experience over the last five years has been very positive, but nowadays we find that Nutanix support is degraded. They started reducing their support. Their new functionality is not as stable. Nutanix has added Kubernetes cluster creation, segmentation, and micro-segmentation. Even their support people are not fully knowledgeable. Their support people are trained for VM-based systems, but now their own internal services are running using Kubernetes and containerization. Their support staff does not have enough knowledge to provide proper support. This may be a transition period where a lot of new functionality has been added and the support staff is not yet well acquainted with it.
