Odoo vs Vtiger CRM comparison

Odoo and Vtiger are both solutions in the CRM category. Odoo is ranked #6 with an average rating of 7.8, while Vtiger is ranked #45. Odoo holds a 2.2% mindshare in CRM, compared to Vtiger’s 0.8% mindshare. Additionally, 96% of Odoo users are willing to recommend the solution, compared to 100% of Vtiger users who would recommend it.

Odoo

Read 34 Odoo reviews

3,429 Views
1,680 Comparison Views

96% willing to recommend

Vtiger CRM

Read 3 Vtiger CRM reviews

583 Views
531 Comparison Views

100% willing to recommend

Odoo

Vtiger CRM

Comparison Buyer's Guide

Download the report

Executive SummaryUpdated on Jan 23, 2025

Vtiger CRM and Odoo are competing CRM platforms tailored to different business needs. Vtiger has an edge in pricing and customer support, whereas Odoo's extensive features justify its cost.

Features: Vtiger CRM offers automation features, email integration, and a strong customer support module. Odoo provides modular integrations covering CRM, accounting, and more.

Ease of Deployment and Customer Service: Vtiger CRM is recognized for straightforward cloud deployment and reliable customer support. Odoo offers flexible deployment with cloud and on-premises options. Its community-based support may lag in immediacy compared to dedicated options.

Pricing and ROI: Vtiger CRM is noted for its affordable pricing, providing substantial value for smaller businesses. Odoo, with higher upfront costs, delivers strong ROI through scalability and comprehensive features.

To learn more, read our detailed Odoo vs. Vtiger CRM Report (Updated: September 2025).

Buyer's Guide

Odoo vs. Vtiger CRM

September 2025

Download the complete report

Helped 868,787 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Odoo

Ranking in CRM

6th

Average Rating

8.0

Reviews Sentiment

7.2

Number of Reviews

Ranking in other categories

ERP (8th)

Vtiger CRM

Ranking in CRM

45th

Average Rating

7.6

Reviews Sentiment

6.4

Number of Reviews

Ranking in other categories

Sales Force Automation (17th)

Mindshare comparison

As of October 2025, in the CRM category, the mindshare of Odoo is 2.2%, down from 3.5% compared to the previous year. The mindshare of Vtiger CRM is 0.8%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.

CRM Market Share Distribution
Product	Market Share (%)
Odoo	2.2%
Vtiger CRM	0.8%
Other	97.0%

CRM

Featured Reviews

ThomasPetrou

Consultant at Mazi4u

Integration across functionalities has streamlined business operations and improved cost efficiency

Odoo's documentation needs improvement, as there are areas that are not well-documented. Additionally, some underlying technologies need refactoring to more modern structures. Although it's not immediately necessary since the system works, changes to the architecture would be beneficial. From the transition from version 17 to 18, it appears they are aware and have begun addressing some of these concerns.

Read full review

Valdi Venter

Owner | Director of Operations at Expert Technology Solutions

A modular, easy-to-use solution that needs to improve support and include automation

There are one or two annoying things. For example, if you make a drop-down list of something, it doesn't automatically alphabetize the drop-down list. You have to manually go and drag items up and down and alphabetize them yourself. That's annoying. If you have five items in the drop-down list or if you have a hundred, it's just pathetic. It makes no sense that you have to do that because I've never seen it not work before in any other system that I've ever worked with. If you make a list of things, most solutions automatically put it in an alphabetized order. Or it'll put it in date order, but there is some order. It doesn't just go randomly in the order you create them. For example, I might load about 20 neighborhoods into a drop-down list, starting at "a" and ending at "z." But I might miss one of the "b's" and two of the "c's," so I add them, but they are added after the "z." Then I have to go to the bottom of the list, click on the one that starts with "b," and drag it all the way up to the "b's." That's just a pain in the butt.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Being open source, it is more affordable compared to alternatives like Oracle or SAP, and I appreciate how easy it is to customize with the available sources."

"It is a comprehensive tool containing a lot of applications integrated together by nature. It is easy to use and has a nice interface that is easy to learn and teach your employees."

"Odoo operates on a subscription-based model, ensuring access to the most up-to-date version at all times."

"We like how the solution is integrated."

"What I find the most valuable about Odoo is its simplicity."

"The most valuable features of Odoo are its customization and the fact that I can add modules whenever I want to the solution and the customization."

"It is a scalable solution...The product's initial setup phase was easy."

"The solution is easy to use."

More Odoo pros

"The most valuable feature of Vtiger CRM is automation."

"The fact that we can build our own modules on the solution is really quite attractive, and it's not overly complex."

Cons

"Odoo has room for improvement in industry-specific features."

"The reporting and the interface could definitely be better."

"The solution lacks local API support. Also, it lacks some database integration platforms. In short, it lacks an API integration platform."

"The authorization management needs to be improved."

"Odoo could improve its newsletters and social media campaign features, which currently feel a bit weak."

"It's too early to make a definitive statement about Odoo as we are currently in the implementation stages. Once the implementation is complete and the system is up and running, we'll be able to provide feedback on its effectiveness and suitability for our needs. The implementation is very straightforward, and the system is easy to operate, similar to working with a spreadsheet. If there's one thing that could significantly enhance the system, it would be incorporating more AI capabilities."

"There is room for improvement in Odoo's technical support."

"The range of choices and functionalities has space for enhancement."

More Odoo cons

"The mobile design could improve in Vtiger CRM. It could be more user-friendly."

"If you make a drop-down list of something, it doesn't automatically alphabetize the drop-down list. You have to manually go and drag items up and down and alphabetize them yourself."

Pricing and Cost Advice

"There is a need to pay towards the licensing costs attached to the solution. It is not an expensive solution, especially in my country."

"They offer three packages – free, standard, and custom."

"It is very affordable for any type of business. And this is one of the main advantages of Odoo. Small businesses can subscribe and this is a very good feature."

"I would rate this product on pricing as a six. If it is a SaaS solution, it is fixed. It is reasonably expensive."

"Odoo is an open-source tool. I don't have to pay for it."

"I would rate the price as a one out of ten, with ten being the most expensive."

"The solution's licensing costs are low compared to its competitors."

"Odoo is cheap compared to competitors."

More Odoo pricing and cost advice

"The price doesn't change when you add users. It's a flat fee, and that's attractive."

"We are using the free open-source version of Vtiger CRM."

See which vendors are best for you

Use our free recommendation engine to learn which CRM solutions are best for your needs.

See recommendations

868,787 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

Computer Software Company

16%

Manufacturing Company

12%

Comms Service Provider

Educational Organization

No data available

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	28
Midsize Enterprise	5

No data available

Questions from the Community

What do you like most about Odoo?

The versatility of Odoo is one of its most valuable features for business productivity. It offers modules for purchase, inventory, manufacturing, sales, help desk, timesheets, point of sale, email ...

See all answers

What is your experience regarding pricing and costs for Odoo?

The pricing for Odoo is affordable, with the solution being significantly cheaper than its competitors like SAP, Microsoft, and Oracle, while offering a comparable range of services. Thus, in terms...

See all answers

What needs improvement with Odoo?

See all answers

Ask a question

Earn 20 points

Comparisons

Epicor ERP vs Odoo

Compared 19% of the time

monday.com for Enterprise vs Odoo

Compared 18% of the time

SAP S/4HANA vs Odoo

Compared 12% of the time

Bitrix24 vs Odoo

Compared 6% of the time

SAP Business One vs Odoo

Compared 2% of the time

More Odoo Competitors

Microsoft Dynamics CRM vs Vtiger CRM

Compared 21% of the time

Salesforce Sales Cloud vs Vtiger CRM

Compared 19% of the time

Zoho CRM vs Vtiger CRM

Compared 18% of the time

More Vtiger CRM Competitors

Product Reports

Buyer's Guide

Odoo

September 2025

Download Odoo product report

Buyer's Guide

CRM

September 2025

Download Vtiger CRM product report

Also Known As

No data available

Vtiger Sales CRM

Overview

Odoo is a suite of open source business apps that cover all your company needs: CRM, eCommerce, accounting, inventory, point of sale, project management, etc. Odoo's unique value proposition is to be at the same time very easy to use and fully integrated.

Odoo

vtiger CRM truly delivers tons of features at low cost. Vtiger manages everything from marketing campaigns, to sales force automation, to customer support.

Vtiger

Sample Customers

Information Not Available

Contus, eLobe, Breezway, Milky Way Ventures, GB Advisors

Buyer's Guide

Odoo vs. Vtiger CRM

September 2025

Free Report: Odoo vs. Vtiger CRM

Find out what your peers are saying about Odoo vs. Vtiger CRM and other solutions. Updated: September 2025.

DOWNLOAD NOW

868,787 professionals have used our research since 2012.

See our Odoo vs. Vtiger CRM report.

See our list of best CRM vendors.

We monitor all CRM reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.