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One Identity Active Roles vs OneLogin comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 10, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
5.4
One Identity Active Roles enhances efficiency with automation, improving user satisfaction, data consistency, and reducing security risks and incidents.
Sentiment score
5.5
OneLogin delivers rapid ROI by enhancing security, reducing costs, streamlining workflows, and decreasing IT tickets by up to 50%.
One Identity Active Roles provides excellent reporting and auditing functionality, allowing administrators to track permissions, actions, and responsibilities effectively.
solution architect/ engineer at APEX.IT Sp. z o.o.
It has saved 90% of the time compared to before.
IAM Specialist
One Identity has a theme that they want the right people to have the right set of access, and this is what they are able to provide with their tool.
Assistant Manager- Pre-sales ( IT-Enterprise Vertical ) at a tech vendor with 201-500 employees
Teams spend far less time on password issues, access requests, and onboarding, often cutting IT tickets by 30 to 50 percent.
Digital Marketer at DigiLiterate
We have seen a return on investment as we have saved a lot of money, approximately ten to twelve percent, compared to our earlier use of a different identity platform such as CyberArk, which was costly.
CTO at DishIs Technologies
The automation workflow that we are using has removed the manual workflow that we were using, and the time required has been reduced.
Developer intern at a university with 201-500 employees
 

Customer Service

Sentiment score
6.9
One Identity Active Roles customer service is praised but occasionally delayed, with mixed experiences on complex issue resolution.
Sentiment score
6.9
Users generally praise OneLogin's knowledgeable support, despite mixed response times and communication challenges since One Identity's acquisition.
Everything is good, and I can give One Identity technical support a rating of ten.
Assistant Manager- Pre-sales ( IT-Enterprise Vertical ) at a tech vendor with 201-500 employees
One Identity's support is great.
Team Lead, Technical & Enterprise Directory Services Vita Program at AIS Network
I rate customer service and support as a seven because, although they are helpful when needed, there can be delays in responding to tickets and finding necessary fixes.
IAM Product owner at a hospitality company with 10,001+ employees
I have contacted support on a few occasions, mainly for advanced configuration guidance, troubleshooting provisioning issues, and clarifying documentation for complex integrations.
Business Analyst at a computer software company with 11-50 employees
Our developers typically handle the integration process with the help of the support team, which is very fast and they get assistance whenever they face challenges.
CTO at DishIs Technologies
They were helpful and responsive.
Digital Marketer at DigiLiterate
 

Scalability Issues

Sentiment score
7.3
One Identity Active Roles is scalable and adaptable, excelling in diverse environments but faces scaling challenges with Azure and large scripts.
Sentiment score
7.8
OneLogin scales well for smaller businesses, with cloud-based adaptability, but may struggle with larger enterprise-level integrations.
It is very beneficial for large and complex environments.
Team Lead, Technical & Enterprise Directory Services Vita Program at AIS Network
If you are a major enterprise customer, it is a matter of scaling out on resources with more memory, disk, and CPU power.
IAM Specialist
The solution is highly scalable, with a scalability rating of nine.
IAM Product owner at a hospitality company with 10,001+ employees
Role-based access controls, automated provisioning, and directory integration scale smoothly, allowing me to maintain consistent policies and workflows even as complexity increases.
Business Analyst at a computer software company with 11-50 employees
We have not faced any major issues trying to scale it for different organizations and a bigger client base.
Consultant at a computer software company with 11-50 employees
It does not have the functionality to add multiple enterprise-level applications.
Information Technology Support Engineer at Motive
 

Stability Issues

Sentiment score
7.1
One Identity Active Roles is generally stable, with occasional performance issues, but most users rate its stability highly.
Sentiment score
7.6
OneLogin is generally stable with occasional outages impacting single sign-on tasks, rated 8.5 to 10 by users.
There were no major problems with One Identity Active Roles.
solution architect/ engineer at APEX.IT Sp. z o.o.
Regarding stability, One Identity Active Roles is mostly stable.
Director, Identity & M365 Engineering at a healthcare company with 10,001+ employees
We haven't had any glitches.
IAM Specialist
Overall, OneLogin's stability gives me confidence that it can support my organization's current needs and scale as we grow.
Business Analyst at a computer software company with 11-50 employees
During the trial period, which was for thirty days, I never faced any downtime.
Information Technology Support Engineer at Motive
Regarding stability, I would not say there are downtime, bugs, or glitches.
IT Support Technician at Interlaced
 

Room For Improvement

Enhancements needed in customization, scripting, workflows, Azure integration, pricing, change tracking, UI, and documentation for improved usability.
OneLogin needs better support, user interface, integrations, documentation, analytics, and stability, especially post-Quest/One Identity acquisition.
A way to connect to various directories and integrate with cloud directories would be beneficial.
Team Lead, Technical & Enterprise Directory Services Vita Program at AIS Network
Enhancements to the console are also necessary because it is more confusing than the web interface.
System Administrator at a healthcare company with 501-1,000 employees
The user interface needs to be more modern and scalable.
IAM Specialist
More real-time alerts, such as when access fails or MFA is triggered, would help users understand issues faster.
Digital Marketer at DigiLiterate
They can mainly improve their support, as they have a high response time. Decreasing it would be beneficial.
CTO at DishIs Technologies
It is easy to implement and incorporate in any enterprise, and you can define the ROI pretty fast.
Presales Manager at 1D Consulting
 

Setup Cost

Enterprise users find One Identity Active Roles pricing high but justifiable, offering flexible licensing without strict user limits.
Enterprise buyers find OneLogin's pricing varies, recommending negotiation for competitive and tailored rates despite occasional rising costs.
It is quite expensive, costing more than 50 euros per identity.
solution architect/ engineer at APEX.IT Sp. z o.o.
I think our total was in the seven-figure range for a couple of years of service.
Director, Identity & M365 Engineering at a healthcare company with 10,001+ employees
The pricing is high.
Team Lead, Technical & Enterprise Directory Services Vita Program at AIS Network
The pricing is good, and I believe it is cheaper than other products.
Cofounder at Bais24
Overall, the pricing, setup, and licensing structure are transparent and deliver a good return on investment, especially when considering the operational efficiency and security improvements gained from using OneLogin.
Business Analyst at a computer software company with 11-50 employees
My experience with pricing, setup cost, and licensing is good, but it sometimes gets expensive when the number of users increases.
CTO at DishIs Technologies
 

Valuable Features

One Identity Active Roles enhances security and efficiency with automated provisioning, centralized auditing, and streamlined management across domains.
OneLogin enhances security and productivity with single sign-on, multifactor authentication, easy integration, and efficient account management.
It's improved our security posture. It has limited access to our crown jewels, where all our identities lie within Active Directory.
IAM Specialist
It helps in removing custom Active Directory delegation, which enhances security by eliminating unnecessary privileges, addressing identity-based breaches by reducing the number of Active Directory delegations.
Head of Global Digital Identity Services at a hospitality company with 10,001+ employees
Dynamic groups are also one of the best features, eliminating the need to add or manage members manually.
Technical Specialist at LSEG
With SmartFactor Authentication, I can balance between them. I can give users an easy and smooth user experience as long as the risk indices are low, but I can implement pretty rigid authentication workflows if the risk gets higher.
Presales Manager at 1D Consulting
By allowing users to log in with just one set of credentials, we have seen a noticeable reduction in password fatigue.
Data Analysis Intern at a university with 201-500 employees
OneLogin's best features are its MFA capabilities as well as making it easier to access different applications depending on the user.
Consultant at a computer software company with 11-50 employees
 

Categories and Ranking

One Identity Active Roles
Ranking in User Provisioning Software
5th
Average Rating
8.6
Reviews Sentiment
6.8
Number of Reviews
29
Ranking in other categories
Active Directory Management (1st), Non-Human Identity Management (NHIM) (4th)
OneLogin
Ranking in User Provisioning Software
6th
Average Rating
8.4
Reviews Sentiment
6.8
Number of Reviews
34
Ranking in other categories
Single Sign-On (SSO) (6th), Identity Management (IM) (6th), Identity and Access Management as a Service (IDaaS) (IAMaaS) (6th), Access Management (6th)
 

Mindshare comparison

As of January 2026, in the User Provisioning Software category, the mindshare of One Identity Active Roles is 5.6%, up from 4.5% compared to the previous year. The mindshare of OneLogin is 1.9%, up from 1.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
User Provisioning Software Market Share Distribution
ProductMarket Share (%)
One Identity Active Roles5.6%
OneLogin1.9%
Other92.5%
User Provisioning Software
 

Featured Reviews

Grzegorz Kosela - PeerSpot reviewer
solution architect/ engineer at APEX.IT Sp. z o.o.
Task automation simplifies user and delegation management while offering a customizable interface
Currently, task automation, like provisioning, deprovisioning, and reprovisioning, is very effective. When a user moves from one organization to another, it automatically changes their group membership and performs similar functions. Secondly, the granular delegation feature is very nice and much simpler and easier than it is natively in Microsoft. Two years ago, One Identity Active Roles was under Dell. It was quite poor. However, now, there have been notable improvements, such as faster system processing, better logging, enhanced information, and a more user-friendly interface. Once it was sold by Dell, things got better. The interface became a bit more user-friendly. The Angular user interface is much more flexible for adjusting to customer needs, and a completely new and customizable one can be created, aligning with all settings and scripts required by a customer. The ease of managing on-prem and cloud-based directories through a single pane of glass is good. I'd rate it nine out of ten. The solution's ability to provision and deprovision resources and directories like Azure AD is very simple, especially when you can integrate with the HR system and grab some data from HR. It's actually fully automatic. I don't need to even touch it. It's helped increase operational efficiency by 50%. It's helped decrease security problems around privileged accounts. We were able to decrease the number of privileged accounts and have been able to delegate more effectively. We decreased the number of high-level permissions that administrators had. For example, if someone is a DNS administrator, he has access only as far as the specific actions he needs to handle. We don't need to give away such high privileges for such a daily job. It's helped clarify roles and access. It's helped reduce identity-based breaches. If someone leaves a company, we can easily undo provisioning and close accounts. We can generate reports to see which people have which permissions and at what times. We've just integrated with our HR system. It helps us follow activated and deactivated users. I'd rate the granular controls on offer ten out of ten. We've saved on manpower in terms of the work of the administrators. There's good reporting and functionality, and it's very transparent. You can connect more than one directory and manage everything from one pane. You can do many things from one interface.
Vaibhav Patil - PeerSpot reviewer
Digital Marketer at DigiLiterate
Single sign-on has simplified daily logins and now secures all our marketing workflows
OneLogin by One Identity has many features available. These include Single Sign-On, Multi-Factor Authentication, centralized access control, instant onboarding and offboarding, and passwordless convenience. All of these features definitely help. I rely mostly on Single Sign-On in my day-to-day work with OneLogin by One Identity. It stands out because it removes the biggest daily headache: juggling passwords for every marketing tool. With SSO, I log in once and instantly access Google Ads, HubSpot, Looker, Meta Ads, Slack, and everything else. There are no password resets, no delays, and no asking IT for access. It saves time every single day and keeps my workflow smooth, especially when I'm switching between multiple dashboards and campaigns. One hidden gem feature in OneLogin by One Identity that often gets overlooked is context-aware or adaptive access control. With this, access isn't just on or off. Instead, OneLogin by One Identity can allow or restrict access depending on conditions, such as your location, IP address, device type, or time of day. For example, if you're logging in from an unknown location or public Wi-Fi, OneLogin by One Identity can automatically require stronger authentication. This adds a subtle but powerful layer of security without complicating day-to-day logins. It's ideal for remote work, travel, or working from shared spaces. Since implementing OneLogin by One Identity, the biggest positive change I've noticed is how much smoother and faster my workday feels. I no longer juggle multiple passwords or get stuck waiting for access to tools. Logging in once and instantly opening Google Ads, HubSpot, Looker, Slack, and everything else has easily saved me 15 to 20 minutes a day. Another major improvement is clean, consistent permissions. There are no more access denied issues or chasing IT for fixes. When someone joins or leaves the team, their access is handled automatically, which keeps everything secure and organized. Overall, OneLogin by One Identity has reduced small daily frustrations, improved security, and made my workflow far more efficient. Other impacts of OneLogin by One Identity include fewer IT tickets, faster onboarding, consistent access, higher security, less downtime, and better collaboration.
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Top Industries

By visitors reading reviews
Computer Software Company
12%
Manufacturing Company
9%
Healthcare Company
9%
Financial Services Firm
9%
University
13%
Manufacturing Company
10%
Financial Services Firm
9%
Comms Service Provider
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business10
Midsize Enterprise4
Large Enterprise19
By reviewers
Company SizeCount
Small Business25
Midsize Enterprise11
Large Enterprise24
 

Questions from the Community

What is your experience regarding pricing and costs for One Identity Active Roles?
Regarding the pricing of One Identity Active Roles, it is definitely on the expensive side compared to solutions for what it does. It is a necessary need for us. I don't know One Identity Active Ro...
What needs improvement with One Identity Active Roles?
One of the things I would like to see more robust is the change history. One Identity Active Roles can only monitor changes that happen in the console, and the logs don't go back longer than thirty...
What is your primary use case for One Identity Active Roles?
One Identity Active Roles is used for delegated access. It helps with RBAC controls and allows us to manipulate across our facilities which OUs in Active Directory they can manage, along with dynam...
What needs improvement with OneLogin by One Identity?
I believe OneLogin could be improved in several areas. The user interface could be better, and the integration part can also be enhanced. OneLogin can add a customization option for Multi-factor Au...
What is your primary use case for OneLogin by One Identity?
My main use case for OneLogin at Maya's 24 is related to general user access. I use OneLogin for user access across various applications seamlessly. My main use case revolves around enhancing secur...
 

Also Known As

Quest Active Roles
OneLogin Workforce Identity
 

Overview

 

Sample Customers

City of Frankfurt, Moore Public Schools, George Washington University, Transavia Airlines, Howard County, MD. See all stories at OneIdentity.com/casestudies
OneLogin has thousands of customers across multiple industries and from around the globe such as Uber, Airbnb, Noom, Petco, Sony, Lucky Brand, Tesco, Airbus, Japan Airlines, Aetna, Compass, Kaplan, Susan G. Komen, AAA and PennyMac.
Find out what your peers are saying about One Identity Active Roles vs. OneLogin and other solutions. Updated: December 2025.
881,082 professionals have used our research since 2012.