Try our new research platform with insights from 80,000+ expert users

One Identity Active Roles vs OneLogin comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Mar 15, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
4.8
One Identity Active Roles increases operational efficiency and security, reduces costs, and enhances user satisfaction with automation and data consistency.
Sentiment score
5.5
OneLogin boosts ROI with reduced IT tickets, enhanced security, streamlined onboarding, and decreased costs through automation and integrated management.
One Identity Active Roles provides excellent reporting and auditing functionality, allowing administrators to track permissions, actions, and responsibilities effectively.
solution architect/ engineer at APEX.IT Sp. z o.o.
It has saved 90% of the time compared to before.
IAM Specialist
One Identity has a theme that they want the right people to have the right set of access, and this is what they are able to provide with their tool.
Assistant Manager- Pre-sales ( IT-Enterprise Vertical ) at a tech vendor with 201-500 employees
Teams spend far less time on password issues, access requests, and onboarding, often cutting IT tickets by 30 to 50 percent.
Digital Marketer at DigiLiterate
We have been able to save 50% of our cost and time.
Senior Software Engineer at Infosys
Through the simplification of the login process for our end users, we have seen a large amount of time saved and increased productivity of users, which indirectly helps us achieve higher profit goals.
Human Resources Manager at Shell
 

Customer Service

Sentiment score
7.4
One Identity Active Roles is praised for excellent customer service, proactive communication, and comprehensive support despite occasional issues.
Sentiment score
6.8
OneLogin's support is praised for availability and guidance, though some users experience slow responses and inconsistent service.
Everything is good, and I can give One Identity technical support a rating of ten.
Assistant Manager- Pre-sales ( IT-Enterprise Vertical ) at a tech vendor with 201-500 employees
They are knowledgeable, and the response time is low.
IT Infrastructure & Cloud Manager at Softcell Technologies Limited
The customer support of One Identity Active Roles is very good and helps to balance policy enforcement capabilities while improving my approval workflow.
Cybersecurity Consultant at CyberBackbone
I would rate the customer support a 10.
Senior MSC Engineer Manager at a tech vendor with 1,001-5,000 employees
I have contacted support on a few occasions, mainly for advanced configuration guidance, troubleshooting provisioning issues, and clarifying documentation for complex integrations.
Business Analyst at a tech vendor with 10,001+ employees
They were helpful and responsive.
Digital Marketer at DigiLiterate
 

Scalability Issues

Sentiment score
7.1
One Identity Active Roles efficiently supports large-scale Active Directory environments with flexibility and high scalability ratings.
Sentiment score
7.6
OneLogin provides scalable SaaS solutions, supporting growth and stability, though some challenges exist for larger enterprises.
It is very beneficial for large and complex environments.
Team Lead, Technical & Enterprise Directory Services Vita Program at AIS Network
If you are a major enterprise customer, it is a matter of scaling out on resources with more memory, disk, and CPU power.
IAM Specialist
The solution is highly scalable, with a scalability rating of nine.
IAM Product owner at a hospitality company with 10,001+ employees
Role-based access controls, automated provisioning, and directory integration scale smoothly, allowing me to maintain consistent policies and workflows even as complexity increases.
Business Analyst at a tech vendor with 10,001+ employees
We have not faced any major issues trying to scale it for different organizations and a bigger client base.
Consultant at a computer software company with 11-50 employees
It does not have the functionality to add multiple enterprise-level applications.
Information Technology Support Engineer at Motive
 

Stability Issues

Sentiment score
7.5
One Identity Active Roles offers stable, reliable performance with minimal glitches, excelling in automation and compliance, rated 8-10 by users.
Sentiment score
7.8
OneLogin is generally reliable with rare but impactful outages, appreciated for consistent performance and trusted by most users.
There were no major problems with One Identity Active Roles.
solution architect/ engineer at APEX.IT Sp. z o.o.
One Identity Active Roles has had no downtime and no major reliability issues so far.
IT Infrastructure & Cloud Manager at Softcell Technologies Limited
Regarding stability, One Identity Active Roles is mostly stable.
Director, Identity & M365 Engineering at a healthcare company with 10,001+ employees
Overall, OneLogin's stability gives me confidence that it can support my organization's current needs and scale as we grow.
Business Analyst at a tech vendor with 10,001+ employees
During the trial period, which was for thirty days, I never faced any downtime.
Information Technology Support Engineer at Motive
Regarding stability, I would not say there are downtime, bugs, or glitches.
IT Support Technician at Interlaced
 

Room For Improvement

One Identity Active Roles requires streamlined setup, modernized UI, better documentation, lower pricing, improved cloud integration, and enhanced customization.
OneLogin's interface complexity, performance issues, and limited customization require improved UI, API, integration, documentation, and support.
I also want One Identity Active Roles to improve in their policy configuration area, which requires advanced expertise, and in the area of reporting, I want the reporting to be more basic, visible, and have the ability to export and customize options.
Cybersecurity Consultant at CyberBackbone
A way to connect to various directories and integrate with cloud directories would be beneficial.
Team Lead, Technical & Enterprise Directory Services Vita Program at AIS Network
Enhancements to the console are also necessary because it is more confusing than the web interface.
System Administrator at Shaare Zedek Medical Centre
More real-time alerts, such as when access fails or MFA is triggered, would help users understand issues faster.
Digital Marketer at DigiLiterate
It is easy to implement and incorporate in any enterprise, and you can define the ROI pretty fast.
Presales Manager at 1D Consulting
OneLogin could be improved with more add-ins for integration with Entra ID and Exchange Online.
System Engineer at a government with 10,001+ employees
 

Setup Cost

Enterprise buyers view One Identity Active Roles as expensive but justified by its ROI, efficiency, and flexible user-based licensing.
OneLogin offers flexible, competitive pricing, making it an affordable, user-friendly choice compared to competitors like Okta.
It is quite expensive, costing more than 50 euros per identity.
solution architect/ engineer at APEX.IT Sp. z o.o.
I think our total was in the seven-figure range for a couple of years of service.
Director, Identity & M365 Engineering at a healthcare company with 10,001+ employees
The pricing is high.
Team Lead, Technical & Enterprise Directory Services Vita Program at AIS Network
The cost is less compared to Okta and Entra ID.
Senior Analyst - IDAM at Toll Holdings Limited
Overall, the pricing, setup, and licensing structure are transparent and deliver a good return on investment, especially when considering the operational efficiency and security improvements gained from using OneLogin.
Business Analyst at a tech vendor with 10,001+ employees
OneLogin by One Identity was affordable compared to other solutions in the market when considering pricing, setup cost, and licensing.
Digital Marketer at DigiLiterate
 

Valuable Features

One Identity Active Roles streamlines management and enhances security through automation, role-based access, dynamic groups, and compliance features.
OneLogin enhances security and productivity with SSO, MFA, and easy integration, simplifying user access and reducing password fatigue.
It's improved our security posture. It has limited access to our crown jewels, where all our identities lie within Active Directory.
IAM Specialist
It helps in removing custom Active Directory delegation, which enhances security by eliminating unnecessary privileges, addressing identity-based breaches by reducing the number of Active Directory delegations.
Head of Global Digital Identity Services at a hospitality company with 10,001+ employees
Dynamic groups are also one of the best features, eliminating the need to add or manage members manually.
Technical Specialist at LSEG
Multi-Factor Authentication is generally useful for adding an extra layer of security, which is crucial, especially for the sensitive nature of the data we handle.
Developer Intern at Stealth
With SmartFactor Authentication, I can balance between them. I can give users an easy and smooth user experience as long as the risk indices are low, but I can implement pretty rigid authentication workflows if the risk gets higher.
Presales Manager at 1D Consulting
OneLogin's best features are its MFA capabilities as well as making it easier to access different applications depending on the user.
Consultant at a computer software company with 11-50 employees
 

Categories and Ranking

One Identity Active Roles
Ranking in User Provisioning Software
3rd
Average Rating
8.4
Reviews Sentiment
6.8
Number of Reviews
34
Ranking in other categories
Active Directory Management (1st), Non-Human Identity Management (NHIM) (4th)
OneLogin
Ranking in User Provisioning Software
5th
Average Rating
8.4
Reviews Sentiment
6.8
Number of Reviews
40
Ranking in other categories
Single Sign-On (SSO) (6th), Identity Management (IM) (6th), Identity and Access Management as a Service (IDaaS) (IAMaaS) (5th), Access Management (6th)
 

Mindshare comparison

As of March 2026, in the User Provisioning Software category, the mindshare of One Identity Active Roles is 6.4%, up from 6.2% compared to the previous year. The mindshare of OneLogin is 3.1%, up from 1.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
User Provisioning Software Mindshare Distribution
ProductMindshare (%)
One Identity Active Roles6.4%
OneLogin3.1%
Other90.5%
User Provisioning Software
 

Featured Reviews

IO
Cybersecurity Consultant at CyberBackbone
One Identity Active Roles makes it easier to maintain a detailed auditing workflow
I want One Identity Active Roles to improve in the area of user interface, modernizing it to feel more like a SaaS tool and to have user-friendly navigation. I also want One Identity Active Roles to improve in their policy configuration area, which requires advanced expertise, and in the area of reporting, I want the reporting to be more basic, visible, and have the ability to export and customize options. The areas needing improvement for One Identity Active Roles include the reporting, the dashboard, and simple policy configuration. I would appreciate improvement in policy configuration and making the reporting system more basic for user interface usage.
Amit Rathod - PeerSpot reviewer
Senior Analyst - IDAM at Toll Holdings Limited
Unified sign-in has simplified access control and has supported end-to-end identity lifecycle
The authentication process is good, but sometimes the responsiveness to requests for enhancement is very slow. I sometimes face issues with platform stability, flexibility in configuration, and limited API availability. I experience downtimes two to three times per year. OneLogin's support team is sometimes very slow to respond. There is a feature limitation with mapping, as OneLogin does not provide one-to-all mapping. For client deployment, we need to create separate mappings for each request, and we cannot use the same mapping for multiple requests. Other areas that have room for improvement are related to API limitations. If a client requires more APIs, such as 5,000 or 6,000, OneLogin charges more. The API rate limits by default or the standard limit should provide more than 5,000. Additionally, OneLogin could provide more flexibility in configuration. These are the main limitations I have identified with OneLogin.
report
Use our free recommendation engine to learn which User Provisioning Software solutions are best for your needs.
884,873 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Computer Software Company
9%
Financial Services Firm
9%
Manufacturing Company
8%
Healthcare Company
7%
University
14%
Manufacturing Company
9%
Financial Services Firm
9%
Comms Service Provider
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business12
Midsize Enterprise7
Large Enterprise21
By reviewers
Company SizeCount
Small Business33
Midsize Enterprise15
Large Enterprise32
 

Questions from the Community

What is your experience regarding pricing and costs for One Identity Active Roles?
I am aware of the pricing; it is on the expensive side, though pricing is not my department.
What needs improvement with One Identity Active Roles?
One Identity Active Roles can be improved by simplifying the setup process since a small team in a small business requires implementation without extensive IT support. Additionally, the pricing cou...
What is your primary use case for One Identity Active Roles?
One Identity Active Roles is used primarily to simplify and automate Active Directory user and permission management. The solution automates routine tasks such as account creation, password reset, ...
What needs improvement with OneLogin by One Identity?
The areas of OneLogin that have room for improvement include that AI is not for me. There are tools where AI does not belong, in my opinion, and this is one of them. I don't see any benefits of hav...
What is your primary use case for OneLogin by One Identity?
OneLogin's use case in my organization is for the entire infrastructure because it was very outdated, not secure, and it was built Windows heavy despite us being a Mac environment. I decided to go ...
What advice do you have for others considering OneLogin by One Identity?
The advice I would give others looking to implement OneLogin is that there are a lot of tools out there. If this is something where the basic package fits for people or they need all those extra be...
 

Also Known As

Quest Active Roles
OneLogin Workforce Identity
 

Overview

 

Sample Customers

City of Frankfurt, Moore Public Schools, George Washington University, Transavia Airlines, Howard County, MD. See all stories at OneIdentity.com/casestudies
OneLogin has thousands of customers across multiple industries and from around the globe such as Uber, Airbnb, Noom, Petco, Sony, Lucky Brand, Tesco, Airbus, Japan Airlines, Aetna, Compass, Kaplan, Susan G. Komen, AAA and PennyMac.
Find out what your peers are saying about One Identity Active Roles vs. OneLogin and other solutions. Updated: March 2026.
884,873 professionals have used our research since 2012.