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One Identity Active Roles vs OneLogin comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Mar 15, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.3
One Identity Active Roles automates user management, reducing manual effort, enhancing efficiency, and improving compliance, justifying the investment.
Sentiment score
6.6
OneLogin boosts efficiency and security, reducing IT tickets and onboarding time while cutting costs by streamlining processes.
One Identity Active Roles provides excellent reporting and auditing functionality, allowing administrators to track permissions, actions, and responsibilities effectively.
solution architect/ engineer at APEX.IT Sp. z o.o.
Automation has really reduced the time spent on user provisioning, access management, or access changes by around 40 to 60 percent, which has significantly improved team productivity.
Technical Specialist at VDA Infosolutions Pvt. Ltd.
User onboarding time reduced by around seventy to eighty percent, from thirty to forty-five minutes to under ten minutes.
Senior Business Development Executive at DigitalTrack Solutions Ind Pvt Ltd
Teams spend far less time on password issues, access requests, and onboarding, often cutting IT tickets by 30 to 50 percent.
Digital Marketer at DigiLiterate
We have been able to save 50% of our cost and time.
Senior Software Engineer at Infosys
I notice strong ROI as it helps reduce help desk tickets, provides major time savings in user management, improves productivity with SSO, and provides better security overall, lowering operational costs and increasing efficiency.
Network Security Engineer at Arrow PC Network Pvt Ltd
 

Customer Service

Sentiment score
6.7
One Identity Active Roles support is praised for responsiveness, though complex issues may need escalation despite generally positive ratings.
Sentiment score
6.9
OneLogin support is responsive and knowledgeable, but experiences vary in handling complex issues and response times post-acquisition.
They are ready to provide support at any time.
Technical Specialist at VDA Infosolutions Pvt. Ltd.
The support team is knowledgeable about the product and AD environments.
Network Security Engineer at a outsourcing company with 501-1,000 employees
Support is usually responsive for critical issues and provides solid practical guidance for AD workflow problems.
Cyber Security Analyst at TalaKunchi
I would rate the customer support a 10.
Senior MSC Engineer Manager at a tech vendor with 1,001-5,000 employees
I have contacted support on a few occasions, mainly for advanced configuration guidance, troubleshooting provisioning issues, and clarifying documentation for complex integrations.
Business Analyst at a startup based organization
Whenever we've had questions or needed help with setup, their team responded quickly and really guided us step by step.
Network Security Engineer at Connecting Cyber Networks
 

Scalability Issues

Sentiment score
6.7
One Identity Active Roles efficiently manages large enterprises with scalability, automation, and centralized management for complex identity tasks.
Sentiment score
7.8
OneLogin efficiently supports growing organizations with scalable architecture, ensuring performance stability and seamless adaptation to diverse environments.
One Identity Active Roles works well in hybrid environments, handling both on-premises and cloud identities from a single platform.
Senior Business Development Executive at DigitalTrack Solutions Ind Pvt Ltd
It is commonly used in medium to large organizations managing complex Microsoft Active Directory and hybrid identity environments.
Professional Services Consultant at Check Point Software
The platform can scale without needing a complete redesign.
Senior Technical Support Executive at digital track
Role-based access controls, automated provisioning, and directory integration scale smoothly, allowing me to maintain consistent policies and workflows even as complexity increases.
Business Analyst at a startup based organization
It has strong technical capabilities designed to be horizontally scalable, easily supporting a large user base without the need for manual infrastructure upgrades.
Network & Security Engineer at Arrow PC Network Pvt.Ltd.
Since it is a cloud-based IAM platform, scaling is much easier compared to traditional systems.
Senior Business Development Executive at DigitalTrack Solutions Ind Pvt Ltd
 

Stability Issues

Sentiment score
8.0
One Identity Active Roles is stable, reliable, and efficient in enterprise settings, with high user satisfaction and minimal downtime.
Sentiment score
8.2
OneLogin is praised for stability and reliability, with efficient authentication despite occasional outages and slow enhancement responses.
Overall, One Identity Active Roles has proven to be a stable, reliable, and well-suited solution for managing Active Directory at scale.
Business Development Manager at Digitaltrack Solutions Private Limited
Overall, I consider One Identity Active Roles to be a stable solution, suitable for enterprise-grade environments.
Technical Support Engineer at Digitaltrack
Consistently performing for daily operations like automation and user management without major downtime reported.
Associate technical desktop support at Digitaltrack soluctions Pvt. ltd
Overall, OneLogin's stability gives me confidence that it can support my organization's current needs and scale as we grow.
Business Analyst at a startup based organization
There have been no major outages, and performance has been really consistent.
Network Security Engineer at Connecting Cyber Networks
During the trial period, which was for thirty days, I never faced any downtime.
Information Technology Support Engineer at Motive
 

Room For Improvement

One Identity Active Roles needs improved setup, interface, reporting, cloud integration, performance, documentation, support, and cost for broader appeal.
OneLogin users desire a simpler interface, enhanced support, improved integration, and more flexible, user-friendly features and documentation.
I also want One Identity Active Roles to improve in their policy configuration area, which requires advanced expertise, and in the area of reporting, I want the reporting to be more basic, visible, and have the ability to export and customize options.
Cybersecurity Consultant at Nnamdi Azikiwe University
The current REST API feels like an afterthought, and my developers want the ability to operate through CI/CD pipelines instead of logging into the GUI.
Identity and Access Management Specialist at a university with 10,001+ employees
Improving documentation and providing more guided implementation resources would help organizations accelerate deployment and reduce dependency on external support.
Technical Support Engineer at Digitaltrack
More real-time alerts, such as when access fails or MFA is triggered, would help users understand issues faster.
Digital Marketer at DigiLiterate
Step-by-step tutorials and troubleshooting guides would help users resolve issues faster without needing to contact support.
Founder's Office at a tech vendor with 1-10 employees
It is easy to implement and incorporate in any enterprise, and you can define the ROI pretty fast.
Presales Manager at 1D Consulting
 

Setup Cost

One Identity Active Roles is costly but valued for its automation, security, and ROI, despite complex user-based licensing.
OneLogin offers competitive, transparent pricing, cost-effective solutions, and reliable support, ideal for mid-sized enterprises seeking identity management.
It is quite expensive, costing more than 50 euros per identity.
solution architect/ engineer at APEX.IT Sp. z o.o.
I think our total was in the seven-figure range for a couple of years of service.
Director, Identity & M365 Engineering at a healthcare company with 10,001+ employees
The initial investment includes licensing, infrastructure setup, and implementation effort, with licensing typically based on the number of managed users or accounts, which can increase costs in large environments.
Technical Support Engineer at Digitaltrack
The cost is less compared to Okta and Entra ID.
Senior Analyst - IDAM at Toll Holdings Limited
Overall, the pricing, setup, and licensing structure are transparent and deliver a good return on investment, especially when considering the operational efficiency and security improvements gained from using OneLogin.
Business Analyst at a startup based organization
I consider the pricing of OneLogin to be competitive since it is cheaper than other products I used, such as Okta, which is beneficial for mid-size organizations.
Senior Cloud Engineer at Applied Cloud Computing
 

Valuable Features

One Identity Active Roles automates Active Directory tasks, enhancing efficiency and security while supporting compliance with detailed auditing.
OneLogin enhances security and productivity with Single Sign-On, Multi-Factor Authentication, and seamless access for all users.
It's improved our security posture. It has limited access to our crown jewels, where all our identities lie within Active Directory.
IAM Specialist
It helps in removing custom Active Directory delegation, which enhances security by eliminating unnecessary privileges, addressing identity-based breaches by reducing the number of Active Directory delegations.
Head of Global Digital Identity Services at a hospitality company with 10,001+ employees
Dynamic groups are also one of the best features, eliminating the need to add or manage members manually.
Technical Specialist at LSEG
Multi-Factor Authentication is generally useful for adding an extra layer of security, which is crucial, especially for the sensitive nature of the data we handle.
Developer Intern at Stealth
With SmartFactor Authentication, I can balance between them. I can give users an easy and smooth user experience as long as the risk indices are low, but I can implement pretty rigid authentication workflows if the risk gets higher.
Presales Manager at 1D Consulting
OneLogin's best features are its MFA capabilities as well as making it easier to access different applications depending on the user.
Consultant at a computer software company with 11-50 employees
 

Categories and Ranking

One Identity Active Roles
Ranking in User Provisioning Software
3rd
Average Rating
8.6
Reviews Sentiment
6.8
Number of Reviews
58
Ranking in other categories
Active Directory Management (1st), Non-Human Identity Management (NHIM) (2nd)
OneLogin
Ranking in User Provisioning Software
4th
Average Rating
8.6
Reviews Sentiment
6.9
Number of Reviews
72
Ranking in other categories
Single Sign-On (SSO) (5th), Identity Management (IM) (4th), Identity and Access Management as a Service (IDaaS) (IAMaaS) (4th), Access Management (4th)
 

Mindshare comparison

As of May 2026, in the User Provisioning Software category, the mindshare of One Identity Active Roles is 5.8%, down from 6.2% compared to the previous year. The mindshare of OneLogin is 3.3%, up from 1.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
User Provisioning Software Mindshare Distribution
ProductMindshare (%)
One Identity Active Roles5.8%
OneLogin3.3%
Other90.9%
User Provisioning Software
 

Featured Reviews

Mahesh Malve - PeerSpot reviewer
Senior Business Development Executive at DigitalTrack Solutions Ind Pvt Ltd
Automation has transformed user lifecycle tasks and now enforces consistent secure access
While One Identity Active Roles is a strong platform, a few improvements would make it even better. Many users feel the user interface is not very modern or intuitive, and it can take time to get used to navigating the console and workflows. Another improvement area is the learning curve and setup complexity. One Identity Active Roles is very powerful, but initial configuration, especially for policies, workflows, and delegation, can be complex and require experienced resources. From an integration perspective, although it supports multiple systems, organizations would benefit from more out-of-the-box connectors and smoother cloud integrations such as Azure Active Directory and software-as-a-service applications, as some setups currently require customization. In terms of reporting, while auditing is strong, generating business-friendly reports can be challenging. Users have mentioned the need for better dashboards and easier report generation. There are also some performance considerations, especially in large environments, such as slower PowerShell execution or delays in dynamic group processing in certain cases. Overall, improvements in user interface, ease of use, integration, reporting, and performance optimization would significantly enhance the product experience.
Amit Rathod - PeerSpot reviewer
Senior Analyst - IDAM at Toll Holdings Limited
Unified sign-in has simplified access control and has supported end-to-end identity lifecycle
The authentication process is good, but sometimes the responsiveness to requests for enhancement is very slow. I sometimes face issues with platform stability, flexibility in configuration, and limited API availability. I experience downtimes two to three times per year. OneLogin's support team is sometimes very slow to respond. There is a feature limitation with mapping, as OneLogin does not provide one-to-all mapping. For client deployment, we need to create separate mappings for each request, and we cannot use the same mapping for multiple requests. Other areas that have room for improvement are related to API limitations. If a client requires more APIs, such as 5,000 or 6,000, OneLogin charges more. The API rate limits by default or the standard limit should provide more than 5,000. Additionally, OneLogin could provide more flexibility in configuration. These are the main limitations I have identified with OneLogin.
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Top Industries

By visitors reading reviews
Outsourcing Company
19%
Computer Software Company
7%
Financial Services Firm
7%
Manufacturing Company
7%
Outsourcing Company
17%
University
11%
Manufacturing Company
9%
Computer Software Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business52
Midsize Enterprise12
Large Enterprise30
By reviewers
Company SizeCount
Small Business91
Midsize Enterprise25
Large Enterprise46
 

Questions from the Community

What is your experience regarding pricing and costs for One Identity Active Roles?
I had a great experience with the setup cost, pricing, and licensing costs because the sales team of the vendor is really helpful during the entire procurement of the solution, and we are grateful ...
What needs improvement with One Identity Active Roles?
I do not see anything that needs to be changed as of now concerning the organization's needs because it is working very well and it is providing great features with great processes. The initial set...
What is your primary use case for One Identity Active Roles?
When a new user is created, predefined rules automatically apply naming standards and assigned groups. This reduces manual tasks while ensuring consistency across all operations. It prevents and av...
What needs improvement with OneLogin by One Identity?
Overall, OneLogin is a strong solution, but there are a few areas where it could be improved. One area is the user interface. It is functional, but at times, it can feel a bit less intuitive, espec...
What is your primary use case for OneLogin by One Identity?
The main reason we use OneLogin is to securely manage employee access to different applications from a single platform. It helps us streamline logins through single sign-on, so users do not have to...
What advice do you have for others considering OneLogin by One Identity?
My advice would be to first clearly understand your organization's identity and access requirements before implementing OneLogin. It is a powerful platform, but you will get the most value when you...
 

Also Known As

Quest Active Roles
OneLogin Workforce Identity
 

Overview

 

Sample Customers

City of Frankfurt, Moore Public Schools, George Washington University, Transavia Airlines, Howard County, MD. See all stories at OneIdentity.com/casestudies
OneLogin has thousands of customers across multiple industries and from around the globe such as Uber, Airbnb, Noom, Petco, Sony, Lucky Brand, Tesco, Airbus, Japan Airlines, Aetna, Compass, Kaplan, Susan G. Komen, AAA and PennyMac.
Find out what your peers are saying about One Identity Active Roles vs. OneLogin and other solutions. Updated: April 2026.
893,221 professionals have used our research since 2012.