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Open EDR vs Symantec Endpoint Detection and Response comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Open EDR
Ranking in Endpoint Detection and Response (EDR)
38th
Average Rating
8.0
Number of Reviews
1
Ranking in other categories
No ranking in other categories
Symantec Endpoint Detection...
Ranking in Endpoint Detection and Response (EDR)
48th
Average Rating
7.6
Reviews Sentiment
5.9
Number of Reviews
31
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of February 2026, in the Endpoint Detection and Response (EDR) category, the mindshare of Open EDR is 1.0%, up from 0.9% compared to the previous year. The mindshare of Symantec Endpoint Detection and Response is 0.7%, up from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Detection and Response (EDR) Market Share Distribution
ProductMarket Share (%)
Open EDR1.0%
Symantec Endpoint Detection and Response0.7%
Other98.3%
Endpoint Detection and Response (EDR)
 

Featured Reviews

Timothy Muriithi - PeerSpot reviewer
Chief Information Officer at a tech consulting company with 51-200 employees
I also like the ability to remotely manage update packages on your systems, and the fact that there is an open source version
Setting OpenEDR was challenging at first, but I got it done by following their documentation and online videos. You need to install the client and configure it to work with their online open platform. Next, you have to configure it on the device if it's a phone. You input a cloud link to the EDR, so you can monitor it from the cloud. There isn't any maintenance aside from updating the client. It's mostly on the cloud.
YusufAhmed - PeerSpot reviewer
Information Security Specialist at IHV-Nigeria
Easy to use and competitively priced
Honestly, the product needs to continue the way it is, and I feel that everything will be fine. I haven't had any reasons to complain about the product. The product doesn’t offer MDM functionality under its current licensing model. In the future, I want the product to offer MDM. It can allow me to manage my mobile device more efficiently and effectively. Currently, there is a need for a separate license to be added to Symantec Endpoint Detection and Response to be able to use the MDM part. If both are bundled up under the same license, the administration part can be made easier.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Comodo includes a firewall and antivirus in one solution. I also like the ability to remotely manage update packages on your systems. Comodo can even find a lost device and secure it remotely."
"In Symantec Endpoint Detection and Response, the most valuable features are threat hunting and that customers can gather logs from multiple computers and servers in one place."
"The solution can scale well."
"The security is good."
"The most valuable features of this product include network isolation for machines and the ability to work with a consistent and defined set of virtual machines."
"Symantec Endpoint Detection and Response is stable."
"It is mostly used for malware detection and antivirus purposes."
"The solution is scalable."
"The most valuable features of Symantec Endpoint Detection and Response are its immediate response and investigation."
 

Cons

"Comodo includes a firewall and antivirus in one solution. I also like the ability to remotely manage update packages on your systems. Comodo can even find a lost device and secure it remotely."
"It is not possible to buy it from the company itself, or resellers in other countries. If it is available, I see that it is offered as part of a larger service. For me, this was not suitable."
"A significant deterioration in customer support."
"The network forensics feature could be improved."
"The interface has many issues."
"They need to improve their cloud presence."
"It would be good if it can anticipate zero-day attacks. I don't know how it can be done and if it is even a feature of this product."
"They do need to minimize the number of agents installed on a server."
"The product doesn’t offer MDM functionality under its current licensing model."
 

Pricing and Cost Advice

Information not available
"The product is cheap."
"We pay around $100,000 for 5000 licenses every year."
"Symantec Endpoint Detection and Response is expensive."
"It is an expensive solution."
"The price is really high and it should be lower."
"The more devices we have the more expensive it becomes, which is where the challenge is."
"Of late, because of the Broadcom purchase, its price has been increasing."
"We are satisfied with the pricing."
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Top Industries

By visitors reading reviews
Computer Software Company
15%
Manufacturing Company
9%
Retailer
8%
Comms Service Provider
8%
University
9%
Manufacturing Company
8%
Comms Service Provider
8%
Financial Services Firm
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business15
Midsize Enterprise7
Large Enterprise9
 

Questions from the Community

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What is your experience regarding pricing and costs for Symantec Endpoint Detection and Response?
I am not aware of the pricing details, as that falls under the management's responsibility.
What needs improvement with Symantec Endpoint Detection and Response?
While the prices for technical issues in Symantec Endpoint Detection and Response are good, as a partner of Symantec, it is very difficult to sell this product because they have a challenging partn...
 

Overview

Find out what your peers are saying about CrowdStrike, SentinelOne, Microsoft and others in Endpoint Detection and Response (EDR). Updated: January 2026.
881,757 professionals have used our research since 2012.