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Open EDR vs Symantec Endpoint Detection and Response comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Open EDR
Ranking in Endpoint Detection and Response (EDR)
35th
Average Rating
8.0
Number of Reviews
1
Ranking in other categories
No ranking in other categories
Symantec Endpoint Detection...
Ranking in Endpoint Detection and Response (EDR)
29th
Average Rating
7.6
Reviews Sentiment
5.9
Number of Reviews
31
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of August 2025, in the Endpoint Detection and Response (EDR) category, the mindshare of Open EDR is 1.0%, up from 0.8% compared to the previous year. The mindshare of Symantec Endpoint Detection and Response is 0.5%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Detection and Response (EDR)
 

Featured Reviews

Timothy Muriithi - PeerSpot reviewer
I also like the ability to remotely manage update packages on your systems, and the fact that there is an open source version
Setting OpenEDR was challenging at first, but I got it done by following their documentation and online videos. You need to install the client and configure it to work with their online open platform. Next, you have to configure it on the device if it's a phone. You input a cloud link to the EDR, so you can monitor it from the cloud. There isn't any maintenance aside from updating the client. It's mostly on the cloud.
YusufAhmed - PeerSpot reviewer
Easy to use and competitively priced
Honestly, the product needs to continue the way it is, and I feel that everything will be fine. I haven't had any reasons to complain about the product. The product doesn’t offer MDM functionality under its current licensing model. In the future, I want the product to offer MDM. It can allow me to manage my mobile device more efficiently and effectively. Currently, there is a need for a separate license to be added to Symantec Endpoint Detection and Response to be able to use the MDM part. If both are bundled up under the same license, the administration part can be made easier.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Comodo includes a firewall and antivirus in one solution. I also like the ability to remotely manage update packages on your systems. Comodo can even find a lost device and secure it remotely."
"The pricing is good."
"The solution has great blocking features."
"Symantec Endpoint Detection and Response is stable."
"The interface is quite easy to use."
"I've mainly found the antivirus and antispyware features valuable. The documentation is okay as well."
"The pricing is pretty reasonable."
"The solution does all that we expect it to do."
"The most valuable features are that it is easy to connect and global settings are good."
 

Cons

"Comodo includes a firewall and antivirus in one solution. I also like the ability to remotely manage update packages on your systems. Comodo can even find a lost device and secure it remotely."
"Its UI could be more user-friendly."
"The GUI could be better."
"That's why I wouldn't recommend it for other systems. It works only with SAP clients. That's why I'm giving it a six. It would get higher if it worked on all networks without the help of SAP."
"They do need to minimize the number of agents installed on a server."
"I would like to see better scanning capabilities."
"In the future, it would be nice to have playbooks in the tool, to allow for some of the common activities to be automated. For example, some of the scannings of the malware can be too manual for a specific device. Additionally, a vulnerability manager would be beneficial."
"It would be nice to see more granular timeline analysis."
"While they are quite dynamic, they need to ensure they are detecting threats faster in the future to keep people safer."
 

Pricing and Cost Advice

Information not available
"The product is cheap."
"The more devices we have the more expensive it becomes, which is where the challenge is."
"Of late, because of the Broadcom purchase, its price has been increasing."
"The price is reasonable."
"It is an expensive solution."
"It's a yearly subscription."
"We pay around $100,000 for 5000 licenses every year."
"We are satisfied with the pricing."
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Top Industries

By visitors reading reviews
Computer Software Company
20%
Retailer
8%
Comms Service Provider
8%
Government
7%
Computer Software Company
11%
Manufacturing Company
9%
Financial Services Firm
9%
University
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

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What is your experience regarding pricing and costs for Symantec Endpoint Detection and Response?
I am not aware of the pricing details, as that falls under the management's responsibility.
What needs improvement with Symantec Endpoint Detection and Response?
While the prices for technical issues in Symantec Endpoint Detection and Response are good, as a partner of Symantec, it is very difficult to sell this product because they have a challenging partn...
 

Overview

Find out what your peers are saying about CrowdStrike, SentinelOne, Microsoft and others in Endpoint Detection and Response (EDR). Updated: January 2025.
865,295 professionals have used our research since 2012.