OpenText Cloud Service Automation vs VMware Aria Automation comparison

OpenText Cloud Service Automation vs. VMware Aria Automation

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

OpenText Cloud Service Auto...

Ranking in Cloud Management

34th

Average Rating

9.0

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

No ranking in other categories

VMware Aria Automation

Ranking in Cloud Management

2nd

Average Rating

8.0

Reviews Sentiment

6.8

Number of Reviews

171

Ranking in other categories

Configuration Management (6th), Network Automation (3rd), Cloud Security Posture Management (CSPM) (15th), Cloud Infrastructure Entitlement Management (CIEM) (5th)

Mindshare comparison

As of October 2025, in the Cloud Management category, the mindshare of OpenText Cloud Service Automation is 0.7%, up from 0.7% compared to the previous year. The mindshare of VMware Aria Automation is 9.5%, down from 10.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Cloud Management Market Share Distribution
Product	Market Share (%)
VMware Aria Automation	9.5%
OpenText Cloud Service Automation	0.7%
Other	89.8%

Cloud Management

Featured Reviews

SunpritSingh

Test Lead at MindTree

A user friendly solution that makes it easy to submit and view jobs

The most valuable feature of Micro Focus Cloud Service is how user-friendly the solution is. Traditionally, when we use a mainframe system to submit jobs, we have to see the spool or any error we might get in the spool. It is very command-based and uses a green screen, which is not user-friendly. Micro Focus enterprise makes it easy to submit and view jobs. We just have to log into the particular portal, go to the catalog and view any files we want. The same can be said about submitting jobs. We know what JCL we want to submit, give it the path, and then submit it with no command required. It is very user-friendly.

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Le Quang Long

Cloud Engineer at BIDV - Ngân hàng TMCP Đầu tư & Phát triển Việt Nam

Significantly streamlined operations with good automation that helps with simplifying workflows

It helps me build a big catalog and provide it to my end users. It helps us automate the workflow of creating many VMs and the TensorFlow key method. I do not meet many people to operate it live beforehand. It operates for both of my products, but as a product, it is complicated to integrate and automate with other products.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The tool's most valuable feature is life cycle management."

"The most valuable feature of Micro Focus Cloud Service is how user friendly the solution is."

"It's quite user friendly. Everyone can use it, even non-technical people. This is good, since we use it to build a self-service portal which even users with not a lot of technical background can use."

"The repetitive tasks which took provisioning storage, network, and compute two to three weeks, now takes five minutes."

"The customer can set up multiple machine blueprints. Therefore, we are able to customize the template of three machines, then the customer can deploy without knowing anything about the IT business."

"We are able to provide self-service to all of our IT/development teams to expand and decrease their environments at will."

"It is also intuitive and user-friendly... With vRealize, we can have a Help Desk individual, who might not be that techy, provision the different elements quite easily, with no almost training at all."

"value; It does a lot of things automatically that would take our group, when we're already strapped for time, a lot of time to go through and clean stuff out of databases and the like."

"We've just shifted to an Agile development so there has absolutely been an improvement in speed to market. We now have consistent release plans because we have these environments as ready as they are."

"Today, if I want to provision one VM, it takes me five minutes. Earlier, it would take a minimum of 30 minutes to go and choose everything. Now, I can just do one click and it can provision my whole VM. We also integrated with our Alexa, so even through voice functionality, I can create a VM. One of the guys at VMware, along with our partner, deployed that in our environment. If I say, "Hey, Alexa, I need a VM with four gigs of RAM," it will go and start creating it."

More VMware Aria Automation pros

Cons

"OpenText Cloud Service Automation needs to incorporate easier installation. It should improve skills and quality of support."

"I would like fewer restrictions as a software tester."

"The stability is why I rated it a seven and not higher. There were several cases where we had to restart some services because it wasn't working correctly anymore. People cannot extend their machine or replay their machine. There is no alert to say that there is a problem and that we should stop the service. The monitoring system is not very good."

"in general, it took us a long time to get it off the ground. We had a lot of issues upfront and we determined that we just needed to scrap it. I think we scrapped it two or three times before we actually got it built the way we wanted, and we're still not where we need to be. We have had downtime. There have been some issues, but we're also two iterations behind on version."

"It would be better if VMware would provide API documentation for developers and customers on the Internet."

"VMware Aria Automation could improve reporting of the policies. They are difficult to customize. We have many policies but they are not able to be modified to what we want."

"I would like to see a simpler way of provisioning it. As is, we can automate the provisioning of a VM, however, when it comes to the external IPs, that is outside of VMware. But that has to be automated as well. If there was a way for us to have the virtual machines connect to switches that are external to VMware, that would be great. That way, it would handle the entire workflow from creation and provisioning of a VM to the connectivity to the external IP addresses which allow our customers to have access to the VM. Currently, that IP configuration has to be done manually."

"I know you can spin up virtual desktops in vRA, but they're not thin-provisioned. I don't know if that's because the other product, Horizon View, is there, but it would be nice to see more integration."

"It's not a smooth upgrade process. For a DTA environment, which is very simple, it is a smooth process, but for our production environment, which is quite enhanced and has a lot of dependencies, it's not easy at all, and it results in a lot of errors... It takes a lot of retries to upgrade which ends up being costly."

"It would be nice in the next release if they added in tool tips. Whether you're putting it together, adding a blueprint, or you're making a change in the system, highlighting or selecting something and having it tell you what it does or what it will do would be nice. Because it's such a complex system, it's hard to work with unless you've been using it for years to know what everything is doing."

More VMware Aria Automation cons

Pricing and Cost Advice

"OpenText Cloud Service Automation's pricing is average."

"We have seen significant ROI. We used to have physical servers, it took 90 days to get a server, order it, buy it, and get it in. We have it down to 10 minutes, building a server with virtualization, and now that's too slow. So, we let the customer do it at their speed. Therefore, it is pretty much up in a couple of minutes and they have a server."

"The solution has helped to increase infrastructure, agility, speed, and provisioning in the time to market."

"The solution is pretty expensive but provides good workload management."

"We do plan to see ROI with any new implementation of new technologies being implemented within our environment."

"The solution is free of cost."

"vRealize automation really should be a front door to the whole VMware suite of products."

"The tool is expensive since it is an enterprise product."

"I would rate it high because, compared to other solutions, VMware’s pricing is quite expensive. VMware products have become significantly more costly in recent years, leading to higher costs."

More VMware Aria Automation pricing and cost advice

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Top Industries

By visitors reading reviews

No data available

Financial Services Firm

12%

Computer Software Company

11%

Manufacturing Company

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	1
Large Enterprise	6

By reviewers
Company Size	Count
Small Business	32
Midsize Enterprise	24
Large Enterprise	130

Questions from the Community

What do you like most about Micro Focus Cloud Service Automation?

The tool's most valuable feature is life cycle management.

What needs improvement with Micro Focus Cloud Service Automation?

OpenText Cloud Service Automation needs to incorporate easier installation. It should improve skills and quality of support.

What advice do you have for others considering Micro Focus Cloud Service Automation?

We have large customers for OpenText Cloud Service Automation. I rate it a nine out of ten.

What's the difference between VMware vRA (automation) and vROps (operations)?

vROP is a virtualization management solution from VMWare. It is efficient and easy to manage. You can find anything you need from the software interface. It provides complete visibility over applic...

Is there any way to try VMware Aria Automation for free?

When it comes to VMware Aria Automation, you have three choices for free runs: Hands-on Lab (HOL) Advanced lab A free trial I cannot describe in detail the second and third options as my company ...

Which sectors can benefit the most from VMware Aria Automation?

I was looking at VMware Aria Automation case studies recently and I got the impression that three main kinds of companies were using it most often: Social organizations Financial institutions and ...

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Comparisons

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Product Reports

OpenText Cloud Service Automation

Download OpenText Cloud Service Automation product report

OpenText Cloud Service Automation report

VMware Aria Automation

Download VMware Aria Automation product report

Also Known As

Micro Focus Cloud Service Automation, Cloud Service Automation Manager, HPE Cloud Service Automation

VMware vRealize Automation, vRA, VMware DynamicOps Cloud Suite, SaltStack

Overview

OpenText Cloud Service Automation provides open, heterogeneous, extensible enterprise-grade cloud service lifecycle management to design and orchestrate full stack services. CSA embraces existing automation assets with an enhanced orchestration engine, which provides IT with an informed, transparent delivery of secure compliant services for the hybrid cloud.

OpenText

VMware Aria Automation is a cloud management tool that allows companies to simplify their cloud experience through a modern automation platform. The solution is designed to deliver self-service clouds, multi-cloud automation with governance, and DevOps-based security and infrastructure management. It helps organizations improve IT agility, efficiency, and productivity through its various features.

VMware Aria Automation has multiple use cases that include the following:

Self-service multi-cloud: VMware Aria Automation can be used to deliver consistent self-service consumption. Another use case in this area is for delivering infrastructure across VMware Clouds as well as public clouds.
Multi-cloud governance: The solution can be used to manage cost, performance, networking, configuration, and security at scale for multi-cloud environments. VMware Aria Automation offers all this with an everything-as-code approach.
DevOps for infrastructure: Through VMware Aria Automation, companies can enable a powerful infrastructure as code platform with support for iterative development and infrastructure pipelining.
Kubernetes automation: Users can utilize VMware Aria Automation to automate the management of Kubernetes clusters and namespaces with support for vSphere with Tanzu.
Security operations: VMware Aria Automation facilitates event-driven automation to deliver full-service IT system compliance enforcement and vulnerability remediation.

VMware Aria Automation Features

VMware Aria Automation has various features that allow users to easily perform operations. Some of the solution's capacities include:

VMware Cloud agnostic template: This feature allows organizations to use a single cloud template to deploy with Infrastructure as a Code. Deployment options include VMware Cloud as well as major public cloud platforms such as Amazon AWS, Microsoft Azure, Google Cloud, and more.
Extensibility and customization: This VMware Aria Automation feature allows users to get full extensibility and customization. This can be achieved through Aria Automation Orchestrator, Action-Based Extensibility (ABX), and built-in integrations with common third-party tools.
Self-service multi-cloud: This feature enables users to request and provision infrastructure resources. It can be done across clouds using a unified and consistent Infrastructure as a Service (IaaS) consumption layer, idempotent REST API, and self-service catalog.
Centralized policies and governance: VMware Aria Automation offers a feature for users to manage multiple clouds with templatized cloud and policy definition, automated remediation, and cloud environment visibility.
Configuration management: Through this feature of the product, day 1 and 2 control can be achieved for virtualized and cloud environments. This can be done with intuitive configuration automation, compliance enforcement, and vulnerability remediation.
Infrastructure pipelining: Through this feature, organizations can access user-friendly release automation pipelines. They can be specifically tailored for CI/CD in infrastructure use cases.

VMware Aria Automation Benefits

VMware Aria Automation offers its users various benefits. Some of the biggest advantages that the solution brings to companies that utilize it include:

VMware Aria Automation provides faster time to market for companies through offloading manual tasks with advanced workflows and agile templating.
The solution offers high levels of security and control.
This product is suitable for beginners, as it offers a self-service consumption experience for users.
VMware Aria Automation accelerates innovation through Infrastructure as Code and DevOps principles.
The product provides users with flexibility, as it is compatible with the most popular public cloud solutions.
The solution offers fast deployment because of all natively integrated functions.

Reviews from Real Users

Awais J., CTO/CEO at a tech services company, likes VMware Aria Automation because it saves a lot of time, provides more visibility, and has extensive automation capabilities.

An IT consultant at a government rates VMware Aria Automation highly because the product gives you flexibility to analyze and consume resources.

Broadcom

Sample Customers

China Merchants Bank, Osiatis

Rent-a-Center, Amway, Vistra Energy, Liberty Mutual

OpenText Cloud Service Automation vs. VMware Aria Automation