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Cisco Intersight vs OpenText Cloud Service Automation comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 17, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cisco Intersight
Ranking in Cloud Management
15th
Average Rating
8.0
Reviews Sentiment
7.0
Number of Reviews
16
Ranking in other categories
IT Infrastructure Monitoring (12th)
OpenText Cloud Service Auto...
Ranking in Cloud Management
40th
Average Rating
9.0
Reviews Sentiment
7.1
Number of Reviews
6
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of March 2026, in the Cloud Management category, the mindshare of Cisco Intersight is 1.7%, down from 3.0% compared to the previous year. The mindshare of OpenText Cloud Service Automation is 1.2%, up from 0.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud Management Mindshare Distribution
ProductMindshare (%)
Cisco Intersight1.7%
OpenText Cloud Service Automation1.2%
Other97.1%
Cloud Management
 

Featured Reviews

HH
Systems Engineer at First Rand Bank Ltd.
Automation and seamless incident handling transform operational efficiency
I would like AI to be more integrated into Cisco Intersight. It would be great to have a chat session mode AI so that when I am on standby and encountering issues, I could engage with it, much like ChatGPT. For instance, if I need to find commands for UCS Manager, it should provide that information.
SunpritSingh - PeerSpot reviewer
Test Lead at a tech services company with 10,001+ employees
A user friendly solution that makes it easy to submit and view jobs
The most valuable feature of Micro Focus Cloud Service is how user-friendly the solution is. Traditionally, when we use a mainframe system to submit jobs, we have to see the spool or any error we might get in the spool. It is very command-based and uses a green screen, which is not user-friendly. Micro Focus enterprise makes it easy to submit and view jobs. We just have to log into the particular portal, go to the catalog and view any files we want. The same can be said about submitting jobs. We know what JCL we want to submit, give it the path, and then submit it with no command required. It is very user-friendly.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"This solution has provided time savings and required fewer people to operate this tool."
"The features enable you to abstract the server personality away from the hardware, similar to the B-Series."
"Intersight can validate our environment."
"Intersight offers many features that provide great value to companies."
"What I like most about Cisco Intersight is its manageability."
"Provides an overall view using a single portal."
"Scalable portfolio of services for remote device management, with good cloud integration. It's also easy to set up."
"Cisco Intersight is a very effective tool for data center infrastructure management."
"Scalability is the most valuable feature to us."
"The tool's most valuable feature is life cycle management."
"The ability to tie the pieces together, supporting multiple providers across both HPE and non-HPE products, is crucial in a heterogeneous environment composed of many different commercial and in-house developed components."
"The most valuable feature of Micro Focus Cloud Service is how user friendly the solution is."
"These products let us integrate multiple tools together and help to automate the processes by cutting down time and effort through the modules and reusable contents."
"We really look at infrastructure as a service as the major trend in IT, at least for a service provider like us, for the next 3 to 4 years, so we really want to have a precise, clearly defined, but very dynamic and flexible private cloud where we can easily provision and deploy infrastructure as a service to our end customers."
 

Cons

"Technical support from Cisco has been mixed. For complex issues, it's challenging to get the right engineer quickly unless you have a specific contract like CX."
"Cisco Intersight's license cost is very high compared to AWS and Azure solutions, which have lower initiation costs. The high initial cost is a significant concern."
"The unique problem with Cisco Intersight is that it's not supporting some players."
"I do not have notes for improvement."
"The product could be easy to use."
"There is a significant issue regarding migration from UCS Manager into Intersight without formatting the Fabric Interconnects (FI), which is problematic in a production environment."
"The product's setup should be easier."
"The firmware management in the S-Series is not as Cisco described when we purchased it. You should be able to manage firmware without bringing the host down, but that is not the case."
"OpenText Cloud Service Automation needs to incorporate easier installation. It should improve skills and quality of support."
"I’d like to see better monitoring visibility. We have to rely on HPE Technical Services to tell us when those challenges and problems occur."
"I would like fewer restrictions as a software tester."
"I haven't found very user friendly things, some are a little tricky."
"Deployment has been extremely painful for the production environment. This was mostly due to the decision to use our internal Microsoft-based Certificate Authority (CA)."
 

Pricing and Cost Advice

"The product is cost-effective."
"Cisco Intersight is not cheap, but it's not the most expensive product either."
"Cisco Intersight has competitive pricing. On a scale of one to five, my rating for its pricing is four."
"You can get a free license for monitoring but need to purchase a license if you need extra control."
"It's just the standard licensing cost. There are no additional fees."
"OpenText Cloud Service Automation's pricing is average."
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Top Industries

By visitors reading reviews
Computer Software Company
12%
Manufacturing Company
10%
Financial Services Firm
9%
Government
8%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business5
Midsize Enterprise4
Large Enterprise7
By reviewers
Company SizeCount
Small Business1
Large Enterprise6
 

Questions from the Community

What needs improvement with Cisco Intersight?
The firmware management in the S-Series is not as Cisco described when we purchased it. You should be able to manage firmware without bringing the host down, but that is not the case. Unfortunately...
What is your primary use case for Cisco Intersight?
We are a cloud provider serving customers with IaaS.
What advice do you have for others considering Cisco Intersight?
I have experience with B-Series, C-Series, and S-Series equipment. I would recommend the S-Series but not the C-Series. I would rate this solution an eight overall.
Ask a question
Earn 20 points
 

Also Known As

Intersight
Micro Focus Cloud Service Automation, Cloud Service Automation Manager, HPE Cloud Service Automation
 

Overview

 

Sample Customers

EXMAR, RapidScale
China Merchants Bank, Osiatis
Find out what your peers are saying about Cisco Intersight vs. OpenText Cloud Service Automation and other solutions. Updated: March 2026.
884,933 professionals have used our research since 2012.