Cisco Intersight vs OpenText Cloud Service Automation comparison

Why PeerSpot?

Cisco and OpenText are both solutions in the Cloud Management category. Cisco is ranked #14 with an average rating of 8.3, while OpenText is ranked #45. Cisco holds a 1.6% mindshare in CM, compared to OpenText’s 1.2% mindshare. Additionally, 100% of Cisco users are willing to recommend the solution, compared to 100% of OpenText users who would recommend it.

Cisco Intersight

Read 19 Cisco Intersight reviews

7,201 Views
2,232 Comparison Views

100% willing to recommend

OpenText Cloud Service Auto...

Read 6 OpenText Cloud Service Automation reviews

1,653 Views
1,471 Comparison Views

100% willing to recommend

Cisco Intersight

OpenText Cloud Service Auto...

Comparison Buyer's Guide

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Executive SummaryUpdated on Dec 17, 2024

OpenText Cloud Service Automation and Cisco Intersight compete in cloud service optimization and automation. Cisco Intersight may have the upper hand due to its comprehensive feature set justifying the higher cost for those needing more capabilities.

Features: OpenText Cloud Service Automation offers seamless workflow orchestration, extensive compliance management, and flexibility in supporting multiple catalogs, appealing to enterprises needing a user-friendly interface. Cisco Intersight stands out with advanced infrastructure management, strong integration capabilities with tools like Kubernetes and Pure Storage, and comprehensive data center orchestration, meeting the needs of those seeking an integrated environment.

Room for Improvement: OpenText Cloud Service Automation could enhance its feature richness, expand integration flexibility, and facilitate better analytics for decision-making. Cisco Intersight may benefit by simplifying initial setup, providing a more user-centric interface, and reducing licensing complexities to broaden appeal.

Ease of Deployment and Customer Service: OpenText Cloud Service Automation is known for a straightforward deployment model and strong customizable support, making it accessible to businesses of varying sizes. Cisco Intersight offers scalability and emphasizes proactive customer engagement, providing robust support mechanisms to ensure consistent service assurance.

Pricing and ROI: OpenText Cloud Service Automation provides cost-effective pricing, ensuring quick ROI benefits suitable for mid-sized enterprises. Cisco Intersight, despite higher initial costs, offers substantial long-term ROI with its extensive features and scalability, appealing to organizations focused on in-depth infrastructure management.

To learn more, read our detailed Cisco Intersight vs. OpenText Cloud Service Automation Report (Updated: September 2026).

Buyer's Guide

Cisco Intersight vs. OpenText Cloud Service Automation

September 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Cisco Intersight

Ranking in Cloud Management

14th

Average Rating

8.2

Reviews Sentiment

6.9

Number of Reviews

Ranking in other categories

IT Infrastructure Monitoring (10th)

OpenText Cloud Service Auto...

Ranking in Cloud Management

45th

Average Rating

9.0

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of September 2026, in the Cloud Management category, the mindshare of Cisco Intersight is 1.6%, down from 2.3% compared to the previous year. The mindshare of OpenText Cloud Service Automation is 1.2%, up from 0.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Cloud Management Mindshare Distribution
Product	Mindshare (%)
Cisco Intersight	1.6%
OpenText Cloud Service Automation	1.2%
Other	97.2%

Cloud Management

Featured Reviews

AbhinavSingh

Technical Marketing Engineer Hybrid Cloud Infrastructures at NetApp

Centralized policies have simplified hybrid operations and now support automated workflows

The challenge could be if there are any bugs. Most of the time, you may feel that the TCAM resources are getting full on the Nexus just because of some bug or the configuration is not supported. Or sometimes, if there are any vulnerabilities happening on the current running firmware, those are challenges we have. And if you talk about from the compute side, there were initial bugs such as a CPU throttle issue. Because of that, the chassis was not running in an optimum way. You may see performance issues during that time. For that, Cisco released a patch, and it got fixed. I think Cisco Intersight should allow more automation capabilities. It should be more open, and it should provide more automation capabilities. I think there is also a scope of making it a little bit simpler because a lot of policy and config sometimes becomes confusing for the user because it has a lot of config. Maybe they can do a little bit of simplification with Cisco Intersight.

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SunpritSingh

Test Lead at a tech services company with 10,001+ employees

A user friendly solution that makes it easy to submit and view jobs

The most valuable feature of Micro Focus Cloud Service is how user-friendly the solution is. Traditionally, when we use a mainframe system to submit jobs, we have to see the spool or any error we might get in the spool. It is very command-based and uses a green screen, which is not user-friendly. Micro Focus enterprise makes it easy to submit and view jobs. We just have to log into the particular portal, go to the catalog and view any files we want. The same can be said about submitting jobs. We know what JCL we want to submit, give it the path, and then submit it with no command required. It is very user-friendly.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The most valuable features I find in Cisco Intersight include the fact that it's a cloud-managed solution, which automates the process when a part on the server goes faulty, for example, if you have a module that goes faulty, automatically a TAC case opens at the Cisco level, and everything is automated, meaning there's no need to check for this."

"Provides an overall view using a single portal."

"Intersight offers many features that provide great value to companies."

"Our organization uses Cisco Intersight since it helps manage our physical infrastructure."

"We enjoy having an inside view of all the data centers and all the EdgeX nodes within a single portal rather than going into the EdgeX connections one by one."

"Cisco Intersight has valuable features for workflow automation and inventory administration."

"What I like most about Cisco Intersight is its manageability."

"I find the integrations to be the most valuable feature."

More Cisco Intersight pros

"The tool's most valuable feature is life cycle management."

"We really look at infrastructure as a service as the major trend in IT, at least for a service provider like us, for the next 3 to 4 years, so we really want to have a precise, clearly defined, but very dynamic and flexible private cloud where we can easily provision and deploy infrastructure as a service to our end customers."

"Scalability is the most valuable feature to us."

"These products let us integrate multiple tools together and help to automate the processes by cutting down time and effort through the modules and reusable contents."

"The ability to tie the pieces together, supporting multiple providers across both HPE and non-HPE products, is crucial in a heterogeneous environment composed of many different commercial and in-house developed components."

"The most valuable feature of Micro Focus Cloud Service is how user friendly the solution is."

Cons

"In the future, the solution needs to plan on an extension to cover a broader range of objects since, at present, there are some Cisco devices within the range of Intersight UCS that it can't manage."

"Technical support from Cisco has been mixed. For complex issues, it's challenging to get the right engineer quickly unless you have a specific contract like CX."

"The usability must be better."

"Regarding pricing for Cisco Intersight, all the prices from different vendors have drastically increased during these four years, so I would say it's expensive."

"The solution needs some enhancement in order to build the cluster in two nodes."

"The unique problem with Cisco Intersight is that it's not supporting some players."

"An area for improvement in Cisco Intersight is automation. It needs more automation capabilities. Apart from enhanced automation, I want Cisco Intersight to integrate with third-party monitoring tools in its next release."

"The firmware management in the S-Series is not as Cisco described when we purchased it. You should be able to manage firmware without bringing the host down, but that is not the case."

More Cisco Intersight cons

"I would like fewer restrictions as a software tester."

"OpenText Cloud Service Automation needs to incorporate easier installation. It should improve skills and quality of support."

"Deployment has been extremely painful for the production environment. This was mostly due to the decision to use our internal Microsoft-based Certificate Authority (CA)."

"I haven't found very user friendly things, some are a little tricky."

"I’d like to see better monitoring visibility. We have to rely on HPE Technical Services to tell us when those challenges and problems occur."

Pricing and Cost Advice

"It's just the standard licensing cost. There are no additional fees."

"Cisco Intersight is not cheap, but it's not the most expensive product either."

"The product is cost-effective."

"Cisco Intersight has competitive pricing. On a scale of one to five, my rating for its pricing is four."

"You can get a free license for monitoring but need to purchase a license if you need extra control."

"OpenText Cloud Service Automation's pricing is average."

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Top Industries

By visitors reading reviews

Manufacturing Company

12%

Computer Software Company

Financial Services Firm

Healthcare Company

Outsourcing Company

19%

Construction Company

16%

Financial Services Firm

12%

Comms Service Provider

10%

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	8
Midsize Enterprise	4
Large Enterprise	10

By reviewers
Company Size	Count
Small Business	1
Large Enterprise	6

Questions from the Community

What needs improvement with Cisco Intersight?

See all answers

What is your primary use case for Cisco Intersight?

The first use case is to build a hybrid cloud. The first thing is to configure the server. The server could be located either on an edge location or on the data center, or it could be a remote offi...

See all answers

What advice do you have for others considering Cisco Intersight?

I work as a partner. For optimizing, Cisco has various tools. If you talk from a network point of view, they have recently launched Nexus One. That gives enterprise an opportunity to configure a he...

See all answers

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Comparisons

Cisco UCS Manager vs Cisco Intersight

Compared 38% of the time

HPE OneView vs Cisco Intersight

Compared 4% of the time

Cisco UCS Director vs Cisco Intersight

Compared 3% of the time

VMware Aria Automation vs Cisco Intersight

Compared 3% of the time

VMware Aria Operations vs Cisco Intersight

Compared 3% of the time

More Cisco Intersight Competitors

VMware Aria Automation vs OpenText Cloud Service Automation

Compared 10% of the time

VMware Cloud Director vs OpenText Cloud Service Automation

Compared 7% of the time

BMC Cloud Lifecycle Management vs OpenText Cloud Service Automation

Compared 5% of the time

VMware Aria Operations vs OpenText Cloud Service Automation

Compared 5% of the time

Oracle Enterprise Manager Cloud Control vs OpenText Cloud Service Automation

Compared 4% of the time

More OpenText Cloud Service Automation Competitors

Product Reports

Buyer's Guide

Cisco Intersight

September 2026

Download Cisco Intersight product report

Buyer's Guide

OpenText Cloud Service Automation

September 2026

OpenText Cloud Service Automation report

Download OpenText Cloud Service Automation product report

Also Known As

Intersight

Micro Focus Cloud Service Automation, Cloud Service Automation Manager, HPE Cloud Service Automation

Overview

Cisco Intersight delivers advanced data center management with cloud integration, remote server scaling, and predictive analytics, promoting efficient infrastructure management. It supports hybrid environments and is suitable for scaling across enterprises.

Cisco Intersight offers a comprehensive view of data centers with seamless cloud platform integration, enhancing manageability across environments. It is known for workflow automation, inventory management, and predictive analysis, allowing users to optimize workloads. Users leverage its scalability and ease of use, with features that aid in remote management and integration with both Cisco and non-Cisco products. However, improvements are needed in usability, automation, and third-party tool integration, especially for on-premises and hybrid cloud management. Users often face challenges with firmware management and transitioning from UCS Manager. Desired enhancements include better software compatibility, third-party integrations, expanded microservices support, enhanced AI features, and more automation capabilities, addressing setup complexity, support, and high maintenance costs.

What are the main features of Cisco Intersight?

Data Center Management: Provides insights into data centers with comprehensive monitoring.
Cloud Integration: Enables integration with cloud platforms for enhanced workflows.
Remote Management: Facilitates remote management of data center environments.
Predictive Analytics: Offers analysis tools for workload optimization and planning.
Scalability: Capable of scaling with enterprise infrastructure needs.

What are the expected benefits of using Cisco Intersight?

Improved Infrastructure Management: Offers tools for efficient management across environments.
Enhanced Workflow Automation: Reduces manual tasks with automation capabilities.
Cost-Effective Operations: Promotes efficiency and reduces maintenance costs.
Comprehensive Integration: Supports seamless integration with diverse platforms and technologies.
Performance Optimization: Utilizes predictive analytics for optimizing system performance.

In industries where data center management and integration are critical, such as finance, healthcare, and telecommunications, Cisco Intersight is used to monitor and manage infrastructure across multiple sites. Its capability to combine platforms like HyperFlex and VMware allows organizations to maintain hardware status effectively, supporting both on-premises and cloud environments for efficient service delivery.

Cisco

OpenText Cloud Service Automation streamlines cloud management by offering scalability and flexibility, allowing businesses to automate processes and reduce manual intervention. This solution empowers organizations to manage resources efficiently and optimize operations.

By leveraging OpenText Cloud Service Automation, companies can automate deployment, management, and scaling of cloud services. It supports integration with existing workflows and ensures efficient resource utilization. Businesses benefit from simplified IT operations, reduced overhead, and enhanced agility. This solution allows for seamless cloud orchestration and offers support for hybrid environments, helping organizations stay ahead in a competitive market.

What are the most valuable features?

Scalability Management: Automates scaling of resources to meet demands without manual input.
Cost Optimization: Provides insights into cost management, reducing overall expenses.
Integration Capabilities: Easily integrates with existing tools for seamless workflows.
Hybrid Cloud Support: Offers flexibility in managing both public and private cloud resources.
Resource Automation: Automates provisioning and lifecycle management for better efficiency.

What benefits should be evaluated?

Improved Efficiency: Reduces manual tasks and automates processes.
Cost Savings: Lowers operational costs through optimized resource management.
Enhanced Agility: Accelerates deployment times and improves time-to-market.
Operational Visibility: Provides detailed insights into resource usage and performance.

Industries such as finance, healthcare, and retail successfully implement OpenText Cloud Service Automation to ensure compliance, enhance customer services, and manage transactions efficiently. The adaptability of the platform supports implementation across diverse business models.

OpenText

Sample Customers

EXMAR, RapidScale

China Merchants Bank, Osiatis

Buyer's Guide

Cisco Intersight vs. OpenText Cloud Service Automation

September 2026

Free Report: Cisco Intersight vs. OpenText Cloud Service Automation

Find out what your peers are saying about Cisco Intersight vs. OpenText Cloud Service Automation and other solutions. Updated: September 2026.

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