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OpenText Cloud Service Automation vs VMware Cloud Director comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 17, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

OpenText Cloud Service Auto...
Ranking in Cloud Management
40th
Average Rating
9.0
Reviews Sentiment
7.1
Number of Reviews
6
Ranking in other categories
No ranking in other categories
VMware Cloud Director
Ranking in Cloud Management
4th
Average Rating
8.0
Reviews Sentiment
6.8
Number of Reviews
69
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of January 2026, in the Cloud Management category, the mindshare of OpenText Cloud Service Automation is 1.0%, up from 0.7% compared to the previous year. The mindshare of VMware Cloud Director is 3.8%, down from 7.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud Management Market Share Distribution
ProductMarket Share (%)
VMware Cloud Director3.8%
OpenText Cloud Service Automation1.0%
Other95.2%
Cloud Management
 

Featured Reviews

SunpritSingh - PeerSpot reviewer
Test Lead at a tech services company with 10,001+ employees
A user friendly solution that makes it easy to submit and view jobs
The most valuable feature of Micro Focus Cloud Service is how user-friendly the solution is. Traditionally, when we use a mainframe system to submit jobs, we have to see the spool or any error we might get in the spool. It is very command-based and uses a green screen, which is not user-friendly. Micro Focus enterprise makes it easy to submit and view jobs. We just have to log into the particular portal, go to the catalog and view any files we want. The same can be said about submitting jobs. We know what JCL we want to submit, give it the path, and then submit it with no command required. It is very user-friendly.
KuldeepSingh4 - PeerSpot reviewer
Technical Solution Architect at a tech vendor with 10,001+ employees
Experienced users benefit from resource isolation and valuable self-service portal while seeing potential in enhanced infrastructure visibility
VMware is not going further with VMware Cloud Director. They are integrating the VMware Cloud Director feature with Aria Automation only for the upcoming versions, primarily with the VCF 9, and slowly they are integrating some of the parts they have already integrated, and they might not continue with VMware Cloud Director in the future. They can make it more granular to ensure hardware-level segregation, the underlying infrastructure level of segregation for the end user, and a separate security boundary where users can access the end-to-end layer. End-to-end layer means my software layer along with the hardware layer. If they want to do a certain level of troubleshooting primarily on the ESXi part, that is what I feel is lacking for now because for an end user accessing the SSP, the underlying infrastructure is a kind of black box for them. For VMware Cloud Director, it can be more comprehensive if we enable public cloud integration as well. In today's date, customers are adopting a multi-cloud environment where VMware Cloud Director is much feasible to leverage the underlying VMware backend architecture. If VMware Cloud Director could be made to have more integration with the public cloud and do the day one, day two jobs for public cloud interface as well, that would be beneficial. Additionally, I recommend leveraging the VMware Cloud Director layer if a customer has a multi-cloud environment and is planning some cross-cloud migration capability. Cross-cloud migration refers to if a customer has something on Azure, wanting to bring it up on VMware or maybe from VMware to AWS, vice versa. In that case, VMware Cloud Director should provide some cross-cloud migration capability as well.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable feature of Micro Focus Cloud Service is how user friendly the solution is."
"The tool's most valuable feature is life cycle management."
"We use the infrastructure as a service cloud, that is, we use the features as infrastructure for this. We are not using any platform services."
"Key enhancements include better synchronization with vCenter and increased reliability, ensuring stability during extensive usage and various actions."
"VMware Cloud Director is quite scalable; I would rate it nine out of ten."
"Technical support is great. They help us 24/7."
"I like the functionality that's available with Orchestrator. The platform stability stuff that I would be involved in worries me from the automation side because you have a lot less hands-on control of things. Price point, it kind of puts us off."
"The reliability and flexibility of networking are valuable."
"The tool is very stable."
"What I found most valuable in vCloud Director is the multi-tenancy."
 

Cons

"OpenText Cloud Service Automation needs to incorporate easier installation. It should improve skills and quality of support."
"I would like fewer restrictions as a software tester."
"The initial setup of the vCloud Director was not complex and not easy, it was in the middle range of difficulty. It could be made easier."
"It would be beneficial to have enhanced integration capabilities with third-party solutions within vCloud Director, especially in networking and data security."
"It would be great if Microsoft and VMware come together and become a common tool."
"Lacking additional services reduces the level of cloud integration companies just love with Amazon and Azure."
"Technical support is something that we've had problems with in the past. Across all the VMware solutions we have not always had the best response from support. To be fair a lot of the issues that came up for us have been quite niche but it seems that in terms of release cycles they introduced a lot of bugs and it's a lot of stuff that support generally has to work quite hard on. There have been cases when we've logged critical priority issues and not had responses in time. I think support is something that can be worked on."
"The reason we moved to Microsoft Intune was because of the license cost of VMware. It's very expensive."
"VMware should simplify the whole solution as it comprises many different components, making management hard."
"There are too many errors, it could be more stable."
 

Pricing and Cost Advice

"OpenText Cloud Service Automation's pricing is average."
"On a scale from one to ten, where one is cheap and ten is expensive, I rate the solution's pricing eight and a half to nine out of ten."
"vCloud Director is an expensive solution."
"In certain cases, the price of Cloud Director is quite high, especially with the load balancing and other features they've introduced. That seems quite costly. Overall, for VSPP programming, I think it's okay. However, features like enterprise load balancing and all these other things are very costly."
"The price of the solution is expensive."
"My company has no problems with the pricing of the product as we got good discounts from VMware."
"I believe the pricing is reasonable."
"It enables us to provision new clients more quickly."
"The solution is expensive so pricing is rated a four out of ten."
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Top Industries

By visitors reading reviews
No data available
Computer Software Company
13%
Government
9%
Manufacturing Company
8%
Financial Services Firm
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business1
Large Enterprise6
By reviewers
Company SizeCount
Small Business24
Midsize Enterprise11
Large Enterprise36
 

Questions from the Community

Ask a question
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Would you change anything about VMware vCloud Director if you could?
VMware vCloud Director works very well and there are not many things that I would like to see changed. However, a single thing comes to mind when I think of improvements and that is integration. In...
What is the biggest improvement you saw at your company after you started using VMware vCloud Director?
For my company, VMware vCloud Director noticeably increased operational efficiency. When I started working here a few years ago, my organization was using another cloud management tool. We switched...
Is vCloud Director convenient for building applications?
When it comes to building applications, vCloud Director offers you various methods to create cloud-ready ones. For example: Your DevOps team is supported through Infrastructure as Code services w...
 

Also Known As

Micro Focus Cloud Service Automation, Cloud Service Automation Manager, HPE Cloud Service Automation
vCloud Director
 

Overview

 

Sample Customers

China Merchants Bank, Osiatis
MicroStrategy, National Democratic Institute, and NYSE Euronext.
Find out what your peers are saying about OpenText Cloud Service Automation vs. VMware Cloud Director and other solutions. Updated: December 2025.
881,082 professionals have used our research since 2012.