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OpenText Cloud Service Automation vs VMware Cloud Director comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 17, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

OpenText Cloud Service Auto...
Ranking in Cloud Management
41st
Average Rating
9.0
Reviews Sentiment
7.1
Number of Reviews
6
Ranking in other categories
No ranking in other categories
VMware Cloud Director
Ranking in Cloud Management
5th
Average Rating
8.0
Reviews Sentiment
6.8
Number of Reviews
69
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of February 2026, in the Cloud Management category, the mindshare of OpenText Cloud Service Automation is 1.1%, up from 0.7% compared to the previous year. The mindshare of VMware Cloud Director is 3.4%, down from 7.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud Management Market Share Distribution
ProductMarket Share (%)
VMware Cloud Director3.4%
OpenText Cloud Service Automation1.1%
Other95.5%
Cloud Management
 

Featured Reviews

SunpritSingh - PeerSpot reviewer
Test Lead at a tech services company with 10,001+ employees
A user friendly solution that makes it easy to submit and view jobs
The most valuable feature of Micro Focus Cloud Service is how user-friendly the solution is. Traditionally, when we use a mainframe system to submit jobs, we have to see the spool or any error we might get in the spool. It is very command-based and uses a green screen, which is not user-friendly. Micro Focus enterprise makes it easy to submit and view jobs. We just have to log into the particular portal, go to the catalog and view any files we want. The same can be said about submitting jobs. We know what JCL we want to submit, give it the path, and then submit it with no command required. It is very user-friendly.
KuldeepSingh4 - PeerSpot reviewer
Technical Solution Architect at a tech vendor with 10,001+ employees
Experienced users benefit from resource isolation and valuable self-service portal while seeing potential in enhanced infrastructure visibility
VMware is not going further with VMware Cloud Director. They are integrating the VMware Cloud Director feature with Aria Automation only for the upcoming versions, primarily with the VCF 9, and slowly they are integrating some of the parts they have already integrated, and they might not continue with VMware Cloud Director in the future. They can make it more granular to ensure hardware-level segregation, the underlying infrastructure level of segregation for the end user, and a separate security boundary where users can access the end-to-end layer. End-to-end layer means my software layer along with the hardware layer. If they want to do a certain level of troubleshooting primarily on the ESXi part, that is what I feel is lacking for now because for an end user accessing the SSP, the underlying infrastructure is a kind of black box for them. For VMware Cloud Director, it can be more comprehensive if we enable public cloud integration as well. In today's date, customers are adopting a multi-cloud environment where VMware Cloud Director is much feasible to leverage the underlying VMware backend architecture. If VMware Cloud Director could be made to have more integration with the public cloud and do the day one, day two jobs for public cloud interface as well, that would be beneficial. Additionally, I recommend leveraging the VMware Cloud Director layer if a customer has a multi-cloud environment and is planning some cross-cloud migration capability. Cross-cloud migration refers to if a customer has something on Azure, wanting to bring it up on VMware or maybe from VMware to AWS, vice versa. In that case, VMware Cloud Director should provide some cross-cloud migration capability as well.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable feature of Micro Focus Cloud Service is how user friendly the solution is."
"The tool's most valuable feature is life cycle management."
"It optimizes the process for cloud structure."
"Key enhancements include better synchronization with vCenter and increased reliability, ensuring stability during extensive usage and various actions."
"The self-service portal is the most valuable. We are acting as a service provider, so our customers can take care of their virtual data centers with the self-service portal. Therefore, we don't need staff for it."
"It has helped us develop a better way of selling services to customers, evolve from the typical housing, and make revenues for the Telefonica company."
"What I found most valuable in vCloud Director is the multi-tenancy."
"vCloud Director requires less knowledge to get into in the first place. Therefore, when we bring in new members of staff, we can always give them the customer experience straightaway, and they can pick it up quite easily."
"I have found the solution scales well."
"It is a very stable solution. Stability-wise, I rate the solution a ten out of ten."
 

Cons

"I would like fewer restrictions as a software tester."
"OpenText Cloud Service Automation needs to incorporate easier installation. It should improve skills and quality of support."
"vCloud Director isn't cheap."
"The solution's installation is difficult, and you need somebody with the solution's knowledge to do the installation."
"Sometimes, there is a disconnection that happens between vCloud Director and its underlying VMware vCenter, where the actions are supposed to be taking place, making it an area where improvements are required."
"I would like to see mode accessory recovery and integration with SD-WAN."
"VMware is not going further with VMware Cloud Director. They are integrating the VMware Cloud Director feature with Aria Automation only for the upcoming versions, primarily with the VCF 9, and slowly they are integrating some of the parts they have already integrated, and they might not continue with VMware Cloud Director in the future."
"The integration between components could be improved."
"The solution should add other hypervisors so things like hover wizards can be automated."
"It would be beneficial if some features were built into the platform rather than requiring integration with multiple products, reducing complexity and licensing concerns."
 

Pricing and Cost Advice

"OpenText Cloud Service Automation's pricing is average."
"My company has no problems with the pricing of the product as we got good discounts from VMware."
"If ten is very expensive, I rate the tool's price as a four out of ten."
"On a scale from one to ten, where one is cheap and ten is expensive, I rate the solution's pricing eight and a half to nine out of ten."
"The licensing cost is high for vCloud Director. It is mostly a perpetual license."
"I recommend using the Enterprise or Enterprise Plus licenses because they unlock all of the solution's capabilities."
"The solution's price is the market standard and depends on usage."
"It is better than other solutions out there when it comes to cost."
"It enables us to provision new clients more quickly."
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Top Industries

By visitors reading reviews
No data available
Computer Software Company
12%
Manufacturing Company
8%
Government
7%
Financial Services Firm
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business1
Large Enterprise6
By reviewers
Company SizeCount
Small Business24
Midsize Enterprise11
Large Enterprise36
 

Questions from the Community

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Would you change anything about VMware vCloud Director if you could?
VMware vCloud Director works very well and there are not many things that I would like to see changed. However, a single thing comes to mind when I think of improvements and that is integration. In...
What is the biggest improvement you saw at your company after you started using VMware vCloud Director?
For my company, VMware vCloud Director noticeably increased operational efficiency. When I started working here a few years ago, my organization was using another cloud management tool. We switched...
Is vCloud Director convenient for building applications?
When it comes to building applications, vCloud Director offers you various methods to create cloud-ready ones. For example: Your DevOps team is supported through Infrastructure as Code services w...
 

Also Known As

Micro Focus Cloud Service Automation, Cloud Service Automation Manager, HPE Cloud Service Automation
vCloud Director
 

Overview

 

Sample Customers

China Merchants Bank, Osiatis
MicroStrategy, National Democratic Institute, and NYSE Euronext.
Find out what your peers are saying about OpenText Cloud Service Automation vs. VMware Cloud Director and other solutions. Updated: February 2026.
881,733 professionals have used our research since 2012.