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VMware Cloud Director pros and cons

Vendor: Broadcom

4.0 out of 5

69 reviews
93% willing to recommend

Pros & Cons summary

VMware Cloud Director offers robust multi-tenancy, integration with vSAN, NSX, and vCenter, and automation features that enhance cloud management efficiency. Despite its stability and scalability, hyperscaler integration limitations, complex setup, and high pricing pose challenges. Technical support issues and integration difficulties with third-party solutions affect user experience. VMware Cloud Director remains a reliable choice due to its comprehensive features, but buyers should consider associated costs and potential support delays.

Buyer's Guide

Get pricing advice, tips, use cases and valuable features from real users of this product.

Prominent pros & cons

PROS

Remote console allows controlling booting and OS installation process.

VMware provides excellent technical support available 24/7.

vCloud Director supports seamless replication of VMs between data centers.

vCloud Director is highly reliable and scalable with multi-tenancy and multi-site configuration.

Integration with vSAN, NSX, and vROps enhances functionality and compatibility.

CONS

Lacks integration with hyperscalers, leading to limited cloud integration compared to Amazon and Azure.

Technical support has been problematic, with critical issues sometimes going unresolved in a timely manner.

Initial setup is complex and often requires experienced personnel to manage installation and deployment.

Pricing is high, which has led some users to switch to alternatives like Microsoft Intune due to cost concerns.

Lacks robust integration with third-party solutions, particularly in networking and data security.

VMware Cloud Director Pros review quotes

Owner at a tech services company

May 22, 2017

Remote console (ability to control booting and OS installation process).

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AA

Abdulaziz Abanmy

System admin

Nov 18, 2018

Working with VMware has supported us especially in terms of building a very powerful cloud for our customers.

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JD

Technical Services Team Lead at Novosco

Nov 18, 2018

I like the functionality that's available with Orchestrator. The platform stability stuff that I would be involved in worries me from the automation side because you have a lot less hands-on control of things. Price point, it kind of puts us off.

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VMware Cloud Director

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Learn what your peers think about VMware Cloud Director. Get advice and tips from experienced pros sharing their opinions. Updated: January 2026.

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PD

Senior Engineer with 501-1,000 employees

Nov 18, 2018

We use it to replicate VMs for our customers from one data center to another data center.

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AS

System Administrator at Bezeq

Nov 18, 2018

Technical support is great. They help us 24/7.

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PD

IT Administrator with 201-500 employees

Nov 18, 2018

So far, we have had no problems at all, as it has been very stable. It is working well.

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IS

Engineer at T-Systems

Nov 18, 2018

We like the basic operations that we can do with the VM such as restarting, rebooting, creating snapshots, and deleting snapshots.

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OSS Manager at a comms service provider with 10,001+ employees

Nov 18, 2018

It has helped us develop a better way of selling services to customers, evolve from the typical housing, and make revenues for the Telefonica company.

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Senior Cloud Architect at a computer software company with 51-200 employees

Nov 18, 2018

Their technical support is great. We had some difficult cases and they were able to solve them in a timely manner.

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CM

Pre-Sales Engineer at Secura

Nov 18, 2018

vCloud Director requires less knowledge to get into in the first place. Therefore, when we bring in new members of staff, we can always give them the customer experience straightaway, and they can pick it up quite easily.

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VMware Cloud Director Cons review quotes

Owner at a tech services company

May 22, 2017

Lacking additional services reduces the level of cloud integration companies just love with Amazon and Azure.

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AA

Abdulaziz Abanmy

System admin

Nov 18, 2018

There are some shortcomings. There are bugs with opening support.

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JD

Technical Services Team Lead at Novosco

Nov 18, 2018

Technical support is something that we've had problems with in the past. Across all the VMware solutions we have not always had the best response from support. To be fair a lot of the issues that came up for us have been quite niche but it seems that in terms of release cycles they introduced a lot of bugs and it's a lot of stuff that support generally has to work quite hard on. There have been cases when we've logged critical priority issues and not had responses in time. I think support is something that can be worked on.

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VMware Cloud Director

Free Report: VMware Cloud Director Reviews and More

Learn what your peers think about VMware Cloud Director. Get advice and tips from experienced pros sharing their opinions. Updated: January 2026.

881,082 professionals have used our research since 2012.

PD

Senior Engineer with 501-1,000 employees

Nov 18, 2018

If you use it for a lot of customers, it is too heavy for this solution.

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AS

System Administrator at Bezeq

Nov 18, 2018

We are having a bit of a problem with vCloud Availability. We know that vRA has a new product, HCX. We would like to know about it, then migrate to the product.

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PD

IT Administrator with 201-500 employees

Nov 18, 2018

There didn't seem to be any type of integrated path on how to do the initial setup. There seemed to be different bits of paperwork or instructions available from various places. We always had to go looking for what to do next.

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IS

Engineer at T-Systems

Nov 18, 2018

If I just need to look for something quickly, it's quite difficult to find it with the way it's set up now. They should make the search button better.

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OSS Manager at a comms service provider with 10,001+ employees

Nov 18, 2018

I would like to see mode accessory recovery and integration with SD-WAN.

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Senior Cloud Architect at a computer software company with 51-200 employees

Nov 18, 2018

Initially, the setup was complex.

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CM

Pre-Sales Engineer at Secura

Nov 18, 2018

We have had very minor problems with it when we've been upgrading.

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Product Categories

Product Categories

Cloud Management

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Product Categories

Product Categories

Cloud Management

Popular Comparisons

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IBM Turbonomic vs VMware Cloud Director

VMware Aria Automation vs VMware Cloud Director

VMware Aria Operations vs VMware Cloud Director

ServiceNow IT Operations Management vs VMware Cloud Director

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