OpenText Cloud Service Automation vs VMware Aria Operations comparison

Why PeerSpot?

OpenText and Broadcom are both solutions in the Cloud Management category. OpenText is ranked #45, while Broadcom is ranked #2 with an average rating of 8.7. OpenText holds a 1.2% mindshare in CM, compared to Broadcom’s 3.5% mindshare. Additionally, 100% of OpenText users are willing to recommend the solution, compared to 94% of Broadcom users who would recommend it.

OpenText Cloud Service Auto...

Read 6 OpenText Cloud Service Automation reviews

1,653 Views
1,471 Comparison Views

100% willing to recommend

VMware Aria Operations

Read 376 VMware Aria Operations reviews

18,013 Views
12,069 Comparison Views

94% willing to recommend

OpenText Cloud Service Auto...

VMware Aria Operations

Comparison Buyer's Guide

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Executive SummaryUpdated on Dec 17, 2024

VMware Aria Operations and OpenText Cloud Service Automation are competitors in the cloud management industry. VMware Aria Operations has an edge in pricing and support, while OpenText Cloud Service Automation is favored for its advanced features justifying its higher investment.

Features: VMware Aria Operations focuses on performance monitoring, real-time analytics, and capacity planning, offering complete visibility into infrastructure. OpenText Cloud Service Automation emphasizes robust automation, seamless cloud service provisioning, and lifecycle management, differentiating itself with its automation-first approach.

Room for Improvement: VMware Aria Operations could enhance its automation capabilities and improve its user interface for a better user experience. OpenText Cloud Service Automation could benefit from competitive pricing, more extensive analytics features, and streamlined deployment processes to improve user adoption.

Ease of Deployment and Customer Service: VMware Aria Operations provides an easy deployment model, backed by strong support services, for straightforward integration. OpenText Cloud Service Automation offers flexible deployment options with excellent customer service, focusing on adaptability and quality service, making integration smoother.

Pricing and ROI: VMware Aria Operations is known for competitive setup costs, delivering high ROI through efficient resource use and operational savings. OpenText Cloud Service Automation requires a higher upfront investment, justified by its advanced automation features which lead to long-term ROI through reduced manual workflow costs.

To learn more, read our detailed OpenText Cloud Service Automation vs. VMware Aria Operations Report (Updated: September 2026).

Buyer's Guide

OpenText Cloud Service Automation vs. VMware Aria Operations

September 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

OpenText Cloud Service Auto...

Ranking in Cloud Management

45th

Average Rating

9.0

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

No ranking in other categories

VMware Aria Operations

Ranking in Cloud Management

2nd

Average Rating

8.2

Reviews Sentiment

6.9

Number of Reviews

376

Ranking in other categories

Virtualization Management Tools (1st)

Mindshare comparison

As of September 2026, in the Cloud Management category, the mindshare of OpenText Cloud Service Automation is 1.2%, up from 0.8% compared to the previous year. The mindshare of VMware Aria Operations is 3.5%, down from 6.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Cloud Management Mindshare Distribution
Product	Mindshare (%)
VMware Aria Operations	3.5%
OpenText Cloud Service Automation	1.2%
Other	95.3%

Cloud Management

Featured Reviews

SunpritSingh

Test Lead at a tech services company with 10,001+ employees

A user friendly solution that makes it easy to submit and view jobs

The most valuable feature of Micro Focus Cloud Service is how user-friendly the solution is. Traditionally, when we use a mainframe system to submit jobs, we have to see the spool or any error we might get in the spool. It is very command-based and uses a green screen, which is not user-friendly. Micro Focus enterprise makes it easy to submit and view jobs. We just have to log into the particular portal, go to the catalog and view any files we want. The same can be said about submitting jobs. We know what JCL we want to submit, give it the path, and then submit it with no command required. It is very user-friendly.

Read full review

AldoDomini

Senior System Network Analyst at Net spa

Have faced limitations due to high costs but have maintained reliability over time

The primary issue is the pricing, which is very expensive for my company's budget. We cannot afford to pay such a large fee. We are not Microsoft or BMW; we are a small company. As a small company, I have no power to negotiate directly with VMware. Perhaps larger companies have more opportunity to contract directly with VMware, but I do not have that leverage. The only path I can follow is to change solutions. Net.spA is a company working in the field of waste management. We are not a technological company, so we do not have a large margin to justify purchasing and maintaining the VMware infrastructure at current costs.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The most valuable feature of Micro Focus Cloud Service is how user friendly the solution is."

"The tool's most valuable feature is life cycle management."

"The ability to tie the pieces together, supporting multiple providers across both HPE and non-HPE products, is crucial in a heterogeneous environment composed of many different commercial and in-house developed components."

"We really look at infrastructure as a service as the major trend in IT, at least for a service provider like us, for the next 3 to 4 years, so we really want to have a precise, clearly defined, but very dynamic and flexible private cloud where we can easily provision and deploy infrastructure as a service to our end customers."

"Scalability is the most valuable feature to us."

"These products let us integrate multiple tools together and help to automate the processes by cutting down time and effort through the modules and reusable contents."

"This solution has helped to reduce time to troubleshoot issues, improve quality of service to users, and provide costs savings through higher capacity utilization."

"It is efficient and easy to manage. We can find what we need from the software's interface."

"I have integrated vROps with vRealize Log Insight and vRealize automation. After integrating vRealize, we tried to split and combine the logs from the login sites for more alerts and information to organize the whole infrastructure and have automation. We used many different types of scripts trying to orchestrate them all together into one solution, replacing, for example, Elasticsearch and some other scripts."

"It is a good and stable solution."

"We use vROps for our many VMware infrastructures and it is mainly for IT operations because we're processing a lot of information, and vROps is good for us for reporting and for monitoring hosts and VMs."

"It provides my team the awareness to see what's going on with the nodes and the clusters. It will then either rebalance them or allow the automation to rebalance them for us."

"I don't think there's any other monitoring software that I'd choose or sell to a customer."

"The most valuable features are the Blueprints and Workflows, to be able to hand the self-service portal out; to get out of the way and let the developers spin up their workloads as they need them."

More VMware Aria Operations pros

Cons

"Deployment has been extremely painful for the production environment. This was mostly due to the decision to use our internal Microsoft-based Certificate Authority (CA)."

"OpenText Cloud Service Automation needs to incorporate easier installation. It should improve skills and quality of support."

"I would like fewer restrictions as a software tester."

"I haven't found very user friendly things, some are a little tricky."

"I’d like to see better monitoring visibility. We have to rely on HPE Technical Services to tell us when those challenges and problems occur."

"Cost is an issue on vROps. The Standard edition, for an organization our size, is just not useful at all."

"I would like to see more functionality. I would also like to see better support, because the pack that we use, the Horizon, it's an additional pack. It's not currently actually built by VMware, it's built by a separate company. When they merge the two, there will be better support in the future."

"User-friendly? It could probably use a little work there. It is something of a beast. There's a lot that it can do and getting in there and getting everything working the way you want it to can be challenging."

"Technical support could be better. This has been a problem with many VMware products in the last few years, the support has not been good."

"I would probably like to see better recommendations. I think sometimes the recommendations for performance optimizations tend to be a little too simplistic."

"Also, I think it should be cheaper, especially at an enterprise level."

"When you are at your lowest, support is pretty bad. They ask you dumb questions but when you come to second and upper service desk, it is much easier and much better to talk to and resolve the issue."

"I think some of the improvements should be to the adapters, and the adapters which are available to customers."

More VMware Aria Operations cons

Pricing and Cost Advice

"OpenText Cloud Service Automation's pricing is average."

"Cost is an issue on vROps. The Standard edition, for an organization our size, is just not useful at all. However, I like the price point of vROps Standard. But as a company, the Advanced is the minimum version that we can use, because we need the customization, we need a lot of the features that Advanced brings. But the price is substantially higher than Standard. It's always been a challenge to try to go in to my leadership and say, "Here's what I want." I've always got to go back and super-justify it and it's not an easy win. Whereas, if the pricing were closer to the Standard model, or maybe even a little bit above that, it's an easier conversation with leadership. But because it really feels like more than double the price, I'm not sure the value, double the money, is there, as an easy-sell to my leadership."

"This is an enterprise-level product and everything is included in the VMware Suite license."

"vRealize Operations has proved to be a cost effective solution for our big environment."

"We have seen ROI in performance. It used to be our company was giving out eight CPUs to all servers. That was bad performance-wise. People were seeing slow compute times for their applications."

"The solution is slightly expensive."

"There's a smaller category that stands out due to its affordability, especially for recent versions, which I rate as four or five in terms of value. However, if you're looking for a vCenter with older, more advanced features, it comes at a significantly higher cost, and I would rate it around ten. They provide us with a choice between a recent version and one integrated, and I lean towards the former."

"We have licenses on a three year basis. Licensing costs are much higher, but given the stability of the solution, it is a reasonable price."

"If one is cheap and ten is expensive, I rate the product price an eight out of ten."

More VMware Aria Operations pricing and cost advice

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Top Industries

By visitors reading reviews

Outsourcing Company

19%

Construction Company

16%

Financial Services Firm

12%

Comms Service Provider

10%

Outsourcing Company

13%

Construction Company

12%

Financial Services Firm

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	1
Large Enterprise	6

By reviewers
Company Size	Count
Small Business	66
Midsize Enterprise	61
Large Enterprise	281

Questions from the Community

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What's the difference between VMware vRA (automation) and vROps (operations)?

vROP is a virtualization management solution from VMWare. It is efficient and easy to manage. You can find anything you need from the software interface. It provides complete visibility over applic...

See all answers

Is VMware Aria Operations a user friendly solution?

In terms of user-friendliness, VMware Aria Operations is one of the best solutions out there. It is not overly complex to set up and you can rely on the technical support to provide you with assis...

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What is the most useful new feature of VMware Aria Operations?

For me, the alerts features are the most unique part of this product, no matter the current name it uses. When they introduced the new version of VMware Aria Operations, they also introduced more a...

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Comparisons

VMware Aria Automation vs OpenText Cloud Service Automation

Compared 10% of the time

VMware Cloud Director vs OpenText Cloud Service Automation

Compared 7% of the time

Cisco Intersight vs OpenText Cloud Service Automation

Compared 5% of the time

BMC Cloud Lifecycle Management vs OpenText Cloud Service Automation

Compared 5% of the time

Oracle Enterprise Manager Cloud Control vs OpenText Cloud Service Automation

Compared 4% of the time

More OpenText Cloud Service Automation Competitors

IBM Turbonomic vs VMware Aria Operations

Compared 7% of the time

SolarWinds Virtualization Manager vs VMware Aria Operations

Compared 7% of the time

VMware Aria Automation vs VMware Aria Operations

Compared 5% of the time

Nutanix Cloud Manager (NCM) vs VMware Aria Operations

Compared 5% of the time

Densify vs VMware Aria Operations

Compared 3% of the time

More VMware Aria Operations Competitors

Product Reports

Buyer's Guide

OpenText Cloud Service Automation

September 2026

OpenText Cloud Service Automation report

Download OpenText Cloud Service Automation product report

Buyer's Guide

VMware Aria Operations

August 2026

Download VMware Aria Operations product report

Also Known As

Micro Focus Cloud Service Automation, Cloud Service Automation Manager, HPE Cloud Service Automation

VMware vRealize Operations (vROps), vCenter Operations Manager (VCOPS)

Overview

OpenText Cloud Service Automation streamlines cloud management by offering scalability and flexibility, allowing businesses to automate processes and reduce manual intervention. This solution empowers organizations to manage resources efficiently and optimize operations.

By leveraging OpenText Cloud Service Automation, companies can automate deployment, management, and scaling of cloud services. It supports integration with existing workflows and ensures efficient resource utilization. Businesses benefit from simplified IT operations, reduced overhead, and enhanced agility. This solution allows for seamless cloud orchestration and offers support for hybrid environments, helping organizations stay ahead in a competitive market.

What are the most valuable features?

Scalability Management: Automates scaling of resources to meet demands without manual input.
Cost Optimization: Provides insights into cost management, reducing overall expenses.
Integration Capabilities: Easily integrates with existing tools for seamless workflows.
Hybrid Cloud Support: Offers flexibility in managing both public and private cloud resources.
Resource Automation: Automates provisioning and lifecycle management for better efficiency.

What benefits should be evaluated?

Improved Efficiency: Reduces manual tasks and automates processes.
Cost Savings: Lowers operational costs through optimized resource management.
Enhanced Agility: Accelerates deployment times and improves time-to-market.
Operational Visibility: Provides detailed insights into resource usage and performance.

Industries such as finance, healthcare, and retail successfully implement OpenText Cloud Service Automation to ensure compliance, enhance customer services, and manage transactions efficiently. The adaptability of the platform supports implementation across diverse business models.

OpenText

VMware Aria Operations provides detailed metrics, graphing capabilities, and historical data for proactive infrastructure management, offering a single pane of glass for comprehensive views, alert notifications, and seamless integration with VMware tools.

VMware Aria Operations is designed for monitoring and optimizing virtual environments, empowering businesses to enhance infrastructure efficiency and manage workloads. With stress ratings and capacity planning, it facilitates troubleshooting performance issues while forecasting resource needs. Automation and integration with VMware tools streamline operations, making it indispensable for maintaining system health and enabling data-driven decisions. Users appreciate its comprehensive infrastructure views, though they note the interface complexity and high pricing as key considerations. Improved automation, third-party integration, and usability are desired enhancements.

What are the key features of VMware Aria Operations?

Single Pane of Glass: Provides comprehensive views of infrastructure for easy management.
Performance Monitoring: Tracks performance with detailed metrics and trend analysis.
Capacity Planning: Offers insights into stress ratings and future resource needs.
Alert Notifications: Effectively notifies users of potential system issues.
Automation and Integration: Streamlines operations with VMware tools.

What benefits should users consider in reviews?

Infrastructure Efficiency: Ensures optimal use of virtual environments for effective workload management.
Operational Visibility: Improves decision-making with detailed insights and analytics.
Resource Optimization: Helps forecast and allocate resources efficiently.
Proactive Management: Facilitates early detection of issues to maintain system health.

VMware Aria Operations' implementation across industries like finance, healthcare, and education showcases its utility in maintaining operational efficiency. It aids in tracking usage metrics and integrating workflows, benefiting sectors with critical performance and resource management needs.

Broadcom

Sample Customers

China Merchants Bank, Osiatis

Science Applications International Corporation, Tribune Media, Heartland Payment Systems, Telkom Indonesia, Columbia Sportswear, iGATE, CSS Corp, Angel Broking, Adira Finance, Hipskind, Beiersdorf Shared Services, Innovate Mas Indonesia, Adobe, Cleveland Clinic Abu Dhabi , Join Experience S.A, Borusan Holdings, Department of Transport - Abu Dhabi

Buyer's Guide

OpenText Cloud Service Automation vs. VMware Aria Operations

September 2026

Free Report: OpenText Cloud Service Automation vs. VMware Aria Operations

Find out what your peers are saying about OpenText Cloud Service Automation vs. VMware Aria Operations and other solutions. Updated: September 2026.

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