OpenText Cloud Service Automation vs VMware Aria Operations comparison

OpenText and Broadcom are both solutions in the Cloud Management category. OpenText is ranked #40, while Broadcom is ranked #2 with an average rating of 8.6. OpenText holds a 1.2% mindshare in CM, compared to Broadcom’s 4.3% mindshare. Additionally, 100% of OpenText users are willing to recommend the solution, compared to 94% of Broadcom users who would recommend it.

OpenText Cloud Service Auto...

Read 6 OpenText Cloud Service Automation reviews

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604 Comparison Views

100% willing to recommend

VMware Aria Operations

Read 376 VMware Aria Operations reviews

9,256 Views
5,461 Comparison Views

94% willing to recommend

OpenText Cloud Service Auto...

VMware Aria Operations

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Executive SummaryUpdated on Dec 17, 2024

VMware Aria Operations and OpenText Cloud Service Automation are competitors in the cloud management industry. VMware Aria Operations has an edge in pricing and support, while OpenText Cloud Service Automation is favored for its advanced features justifying its higher investment.

Features: VMware Aria Operations focuses on performance monitoring, real-time analytics, and capacity planning, offering complete visibility into infrastructure. OpenText Cloud Service Automation emphasizes robust automation, seamless cloud service provisioning, and lifecycle management, differentiating itself with its automation-first approach.

Room for Improvement: VMware Aria Operations could enhance its automation capabilities and improve its user interface for a better user experience. OpenText Cloud Service Automation could benefit from competitive pricing, more extensive analytics features, and streamlined deployment processes to improve user adoption.

Ease of Deployment and Customer Service: VMware Aria Operations provides an easy deployment model, backed by strong support services, for straightforward integration. OpenText Cloud Service Automation offers flexible deployment options with excellent customer service, focusing on adaptability and quality service, making integration smoother.

Pricing and ROI: VMware Aria Operations is known for competitive setup costs, delivering high ROI through efficient resource use and operational savings. OpenText Cloud Service Automation requires a higher upfront investment, justified by its advanced automation features which lead to long-term ROI through reduced manual workflow costs.

To learn more, read our detailed OpenText Cloud Service Automation vs. VMware Aria Operations Report (Updated: March 2026).

Buyer's Guide

OpenText Cloud Service Automation vs. VMware Aria Operations

March 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

OpenText Cloud Service Auto...

Ranking in Cloud Management

40th

Average Rating

9.0

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

No ranking in other categories

VMware Aria Operations

Ranking in Cloud Management

2nd

Average Rating

8.2

Reviews Sentiment

6.9

Number of Reviews

376

Ranking in other categories

Virtualization Management Tools (1st)

Mindshare comparison

As of March 2026, in the Cloud Management category, the mindshare of OpenText Cloud Service Automation is 1.2%, up from 0.7% compared to the previous year. The mindshare of VMware Aria Operations is 4.3%, down from 8.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Cloud Management Mindshare Distribution
Product	Mindshare (%)
VMware Aria Operations	4.3%
OpenText Cloud Service Automation	1.2%
Other	94.5%

Cloud Management

Featured Reviews

SunpritSingh

Test Lead at a tech services company with 10,001+ employees

A user friendly solution that makes it easy to submit and view jobs

The most valuable feature of Micro Focus Cloud Service is how user-friendly the solution is. Traditionally, when we use a mainframe system to submit jobs, we have to see the spool or any error we might get in the spool. It is very command-based and uses a green screen, which is not user-friendly. Micro Focus enterprise makes it easy to submit and view jobs. We just have to log into the particular portal, go to the catalog and view any files we want. The same can be said about submitting jobs. We know what JCL we want to submit, give it the path, and then submit it with no command required. It is very user-friendly.

Read full review

AldoDomini

Senior System Network Analyst at Net spa

Have faced limitations due to high costs but have maintained reliability over time

The primary issue is the pricing, which is very expensive for my company's budget. We cannot afford to pay such a large fee. We are not Microsoft or BMW; we are a small company. As a small company, I have no power to negotiate directly with VMware. Perhaps larger companies have more opportunity to contract directly with VMware, but I do not have that leverage. The only path I can follow is to change solutions. Net.spA is a company working in the field of waste management. We are not a technological company, so we do not have a large margin to justify purchasing and maintaining the VMware infrastructure at current costs.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The most valuable feature of Micro Focus Cloud Service is how user friendly the solution is."

"Scalability is the most valuable feature to us."

"These products let us integrate multiple tools together and help to automate the processes by cutting down time and effort through the modules and reusable contents."

"The tool's most valuable feature is life cycle management."

"We really look at infrastructure as a service as the major trend in IT, at least for a service provider like us, for the next 3 to 4 years, so we really want to have a precise, clearly defined, but very dynamic and flexible private cloud where we can easily provision and deploy infrastructure as a service to our end customers."

"The ability to tie the pieces together, supporting multiple providers across both HPE and non-HPE products, is crucial in a heterogeneous environment composed of many different commercial and in-house developed components."

"The one that comes to mind is the ability for us to see how our VDI environment."

"It does exactly what it's supposed to do, giving all your coworkers, management, and users a dashboard that shows the current state of the entire vSphere ecosystem, which is very nice to have."

"The most valuable feature for me that the pre-implemented, existing dashboards. The fact that I don't need to create a dashboard myself is helpful"

"It gives us quicker time to resolution, is a very powerful tool, and gives us the ability to get a lot of visibility that we just did not have before."

"This effectively uses data mining and analytics on the vCenter databases to provide you with initial health, risk, and efficiency views of your estate."

"Its job automation features and reporting capabilities are unique and valuable."

"vROps allows us to quickly get an overview of what's going on in the environment, without even having to know too much."

"We are in a better position from an IT point of view; we can actually show management our plan based on growth, whatever growth they're looking for within the environment, as well as be proactive."

More VMware Aria Operations pros

Cons

"OpenText Cloud Service Automation needs to incorporate easier installation. It should improve skills and quality of support."

"I’d like to see better monitoring visibility. We have to rely on HPE Technical Services to tell us when those challenges and problems occur."

"I would like fewer restrictions as a software tester."

"I haven't found very user friendly things, some are a little tricky."

"Deployment has been extremely painful for the production environment. This was mostly due to the decision to use our internal Microsoft-based Certificate Authority (CA)."

"For the most part, we have found it to be user-friendly. It has gotten better over time since the first version of vROps that I used. The interface has really improved since then."

"At the beginning, the stability was not that good. The latest versions are much better."

"I would like to see a full RESTful API for everything and PowerCLI modules that interact with more of the different features. It doesn't have a complete API set and it's not a complete PowerCLI module yet. I'd love to see that developed more, to be able to interact with other applications and automation."

"They could improve their consistency in execution."

"What I would need more help with is establishing the correct baselines and that's something that's very subjective, based on each individual company."

"When you drill down, you have to really know some stuff. I’d like it to be easier to drill down."

"A lot of feedback that we're getting from some of our engineers who are actually using Operations today is that the graphics are very low-key. When it comes to red, yellow, green, yes, "Skittles Theory," but when it actually comes down to what's optimized and what's not optimized, it's very rudimentary. If they could actually make nicer pie charts or graphics involved in it, it would make it a lot easier to read the data on a higher level, rather than actually having to dive down and know specifically what you're looking at."

"There's a lot of stuff we want to do that we can't. I would advise someone considering this solution to take classes and get a lot of information because this solution may look simple but it's a lot harder than it seems."

More VMware Aria Operations cons

Pricing and Cost Advice

"OpenText Cloud Service Automation's pricing is average."

"If you compare the prices of VMware and the cloud solutions along with the components that you may use, I feel that it may be costly."

"I have reduced the time to troubleshoot for my customers."

"We have seen good ROI results. It has made our lives easier."

"VMware support is very costly compared to other organizations' support. When you purchase a VMware product, such as vSphere or vROps, the license is perpetual, but you also have to purchase the support service for a number of years. The support service pricing is very high compared to the license, and compared to competitive vendors."

"The initial costs are a bit on the higher side but the licensing is flexible."

"Our manpower costs have been reduced due to the automation in conjunction with the usage of the dashboard."

"Cost is an issue on vROps. The Standard edition, for an organization our size, is just not useful at all. However, I like the price point of vROps Standard. But as a company, the Advanced is the minimum version that we can use, because we need the customization, we need a lot of the features that Advanced brings. But the price is substantially higher than Standard. It's always been a challenge to try to go in to my leadership and say, "Here's what I want." I've always got to go back and super-justify it and it's not an easy win. Whereas, if the pricing were closer to the Standard model, or maybe even a little bit above that, it's an easier conversation with leadership. But because it really feels like more than double the price, I'm not sure the value, double the money, is there, as an easy-sell to my leadership."

"vROps is a bit expensive and that's a reason that small clients say, 'No, I don't think we need this.' From a pricing perspective, it is quite steep. But 'expensive' is relative, depending on what you need. Others might say, 'It is expensive, but I think we can use it to better our environment.'"

More VMware Aria Operations pricing and cost advice

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Top Industries

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Computer Software Company

Marketing Services Firm

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	1
Large Enterprise	6

By reviewers
Company Size	Count
Small Business	65
Midsize Enterprise	62
Large Enterprise	278

Questions from the Community

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What's the difference between VMware vRA (automation) and vROps (operations)?

vROP is a virtualization management solution from VMWare. It is efficient and easy to manage. You can find anything you need from the software interface. It provides complete visibility over applic...

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Is VMware Aria Operations a user friendly solution?

In terms of user-friendliness, VMware Aria Operations is one of the best solutions out there. It is not overly complex to set up and you can rely on the technical support to provide you with assis...

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What is the most useful new feature of VMware Aria Operations?

For me, the alerts features are the most unique part of this product, no matter the current name it uses. When they introduced the new version of VMware Aria Operations, they also introduced more a...

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Comparisons

VMware Aria Automation vs OpenText Cloud Service Automation

Compared 14% of the time

BMC Cloud Lifecycle Management vs OpenText Cloud Service Automation

Compared 10% of the time

Cisco Intersight vs OpenText Cloud Service Automation

Compared 8% of the time

Oracle Enterprise Manager Cloud Control vs OpenText Cloud Service Automation

Compared 7% of the time

Red Hat Ansible Automation Platform vs OpenText Cloud Service Automation

Compared 7% of the time

More OpenText Cloud Service Automation Competitors

SolarWinds Virtualization Manager vs VMware Aria Operations

Compared 10% of the time

VMware Aria Automation vs VMware Aria Operations

Compared 9% of the time

IBM Turbonomic vs VMware Aria Operations

Compared 7% of the time

Nutanix Cloud Manager (NCM) vs VMware Aria Operations

Compared 5% of the time

Nutanix Prism vs VMware Aria Operations

Compared 4% of the time

More VMware Aria Operations Competitors

Product Reports

Buyer's Guide

OpenText Cloud Service Automation

March 2026

OpenText Cloud Service Automation report

Download OpenText Cloud Service Automation product report

Buyer's Guide

VMware Aria Operations

February 2026

Download VMware Aria Operations product report

Also Known As

Micro Focus Cloud Service Automation, Cloud Service Automation Manager, HPE Cloud Service Automation

VMware vRealize Operations (vROps), vCenter Operations Manager (VCOPS)

Overview

OpenText Cloud Service Automation provides open, heterogeneous, extensible enterprise-grade cloud service lifecycle management to design and orchestrate full stack services. CSA embraces existing automation assets with an enhanced orchestration engine, which provides IT with an informed, transparent delivery of secure compliant services for the hybrid cloud.

OpenText

VMware Aria Operations is a high-ranking virtualization management and cloud management tool that automates and simplifies IT management to the applications it supports. It achieves this through full-stack visibility from physical, virtual, and cloud infrastructure. The product allows users to enable self-driving IT operations management across private, hybrid, and multi-cloud environments. This is conducted with the unified operations platform that delivers continuous performance, capacity and cost optimization, and integrated compliance through artificial intelligence (AI) and machine learning (ML), and predictive analytics.

VMware Aria Operations Use Cases

VMware Aria Operations has several use cases, some of which include:

Continuous performance optimization: VMware Aria Operations allows users to assure application performance at a minimal cost, facilitated by real-time predictive analytics and artificial intelligence. The product can be used to automatically balance workloads, improve consolidation rations, optimize and rightsize workloads, and avoid contention.
Capacity and cost management: VMware Aria Operations can be utilized to reduce cost and improve efficiency with real-time ML-based capacity and cost analytics. The solution uses these tools to visualize cost savings opportunities and accelerate decision-making.
Intelligent remediation: This product can also be used to predict, prevent, and troubleshoot issues with actionable insights. Through other VMware integrations, users can streamline and centralize IT operations.
Integrated compliance: The solution can be utilized to reduce risk and enforce IT regulatory standards for VMware Cloud through integrated compliance and automated drift remediation.

VMware Aria Operations Features

The product has various features which users can utilize. Several of the features that the 2022 version of VMware Aria Operations introduced include:

Management pack builder: This feature is a no-code solution that allows users to expand their operations visibility to anywhere they wish. The builder allows users to connect to a data source using an HTTP or Amazon AWS data source, as well as to make API calls, create objects, and build out relationships with other objects in the product.
Public cloud basic actions: This is a set of features that allows VMware Aria Operations users to initiate actions automatically via the product's UI for AWS, Microsoft Azure, or GCP CE instances.
Rule-based application discovery: Through this new feature of the product, users can easily discover multiple applications running in all or specific areas of infrastructure and view associated resources. This can be achieved through simple user-defined rules, including discovering applications based on tags, object names, and properties.
Aria Operations capacity management: This feature allows organizations to view the results of what-if analysis based on their allocation model and specify business hours for capacity calculations.
Alerts: This is a set of features that include components called Conditions and Symptoms, which are used to alert different types of issues on the platform.
User access management: Through this feature, users can benefit from improved ways to configure in VMware Aria Operations with the introduction of scopes.
Support for raw device mapping storage: This feature allows users to get configuration details about their raw device mapping (RDM), such as disk sharing, compatibility mode, and SCSI Bus Sharing.

VMware Aria Operations Benefits

VMware Aria Operations brings various benefits to the organizations using it. Among them are the following:

The product helps organizations reduce unplanned downtime and maximize return on investment (ROI) in hybrid and multi-cloud environments.
VMware Aria Operations simplifies management for hybrid clouds from migration assessments.
Users can benefit from an accelerated journey to VMware Cloud on AWS through this solution.
The product can be delivered on premises or as a service, providing flexibility for its users.
VMware Aria Operations can increase operational efficiency through monitoring and management features.
The solution accelerates decision-making through detailed cost analytics, which is visualized for users' convenience.
VMware Aria Operations allows users to both utilize standard compliance templates and create their own custom ones.

Reviews from Real Users

Mohamed N., a tech lead VMware support engineer at a tech services company, appreciates VMware Aria Operations because it is easy to use, stable, and support is always available.

Mojtaba K., a senior system administrator at a comms service provider, values VMware Aria Operations due to the fact that its dashboards give you a glimpse of what is really going on in your virtualized environment.

Broadcom

Sample Customers

China Merchants Bank, Osiatis

Science Applications International Corporation, Tribune Media, Heartland Payment Systems, Telkom Indonesia, Columbia Sportswear, iGATE, CSS Corp, Angel Broking, Adira Finance, Hipskind, Beiersdorf Shared Services, Innovate Mas Indonesia, Adobe, Cleveland Clinic Abu Dhabi , Join Experience S.A, Borusan Holdings, Department of Transport - Abu Dhabi

Buyer's Guide

OpenText Cloud Service Automation vs. VMware Aria Operations

March 2026

Free Report: OpenText Cloud Service Automation vs. VMware Aria Operations

Find out what your peers are saying about OpenText Cloud Service Automation vs. VMware Aria Operations and other solutions. Updated: March 2026.

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