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OpenText Communications vs Precisely EngageOne comparison

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

OpenText Communications
Ranking in Customer Communications Management (CCM)
2nd
Average Rating
0.0
Number of Reviews
0
Ranking in other categories
No ranking in other categories
Precisely EngageOne
Ranking in Customer Communications Management (CCM)
6th
Average Rating
0.0
Number of Reviews
0
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of March 2026, in the Customer Communications Management (CCM) category, the mindshare of OpenText Communications is 17.6%, down from 24.5% compared to the previous year. The mindshare of Precisely EngageOne is 3.7%, down from 6.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Customer Communications Management (CCM) Mindshare Distribution
ProductMindshare (%)
OpenText Communications17.6%
Precisely EngageOne3.7%
Other78.7%
Customer Communications Management (CCM)
 

Top Industries

By visitors reading reviews
Financial Services Firm
19%
Insurance Company
13%
Manufacturing Company
8%
Computer Software Company
8%
Insurance Company
15%
Financial Services Firm
12%
Manufacturing Company
12%
Legal Firm
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
No data available
 

Also Known As

HP Exstream, Exstream, OpenText Communications Center Enterprise (CCE)
EngageOne
 

Overview

 

Sample Customers

Merrill Lynch, Northshore Credit, Humana, Aviva Insurance, Penn National, Unum, RDS Group, Denver Water, E.On, Powergrid International Whitepaper
FirstCare