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OpenText Core Endpoint Protection​ vs Trend Micro Smart Protection [EOL] comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Feb 26, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cortex XDR by Palo Alto Net...
Sponsored
Average Rating
8.4
Reviews Sentiment
6.8
Number of Reviews
115
Ranking in other categories
Endpoint Protection Platform (EPP) (4th), Endpoint Detection and Response (EDR) (5th), Extended Detection and Response (XDR) (4th), Ransomware Protection (2nd), AI-Powered Cybersecurity Platforms (1st)
OpenText Core Endpoint Prot...
Average Rating
7.8
Reviews Sentiment
5.8
Number of Reviews
31
Ranking in other categories
Endpoint Protection Platform (EPP) (35th)
Trend Micro Smart Protectio...
Average Rating
8.0
Reviews Sentiment
6.9
Number of Reviews
45
Ranking in other categories
No ranking in other categories
 

Featured Reviews

ABHISHEK_SINGH - PeerSpot reviewer
Senior Process Expert at A.P. Moller - Maersk
Gained full visibility and streamlined threat detection through behavior-based insights and AI integration
Initially, we got to have a lot of false positives when we onboarded, but nowadays it's quite smooth. We have fine-tuned our security policies and allowed different levels of policies to get rid of those false positives. Currently, we are getting a fairly good amount of incidents that are not false positives or benign, but actionable items. The process is streamlined. In the initial days, the operations used to get involved in a lot of benign and other activities, but now the process is streamlined. We are leveraging the auto-detection and remediation plans. The operations teams are now more involved in other business roles as well, not just looking into the logs and fetching out what's happening there. They have fixed a lot of things. Initially, they didn't have IAC code drift detection, cloud posture management, or security posture management, but they have those now. They purchased different vendors and did a merger with that. They have now Prisma Cloud that gets integrated and now they are working with Cortex Cloud. Everything that was negative has now been addressed, and the product altogether looks to be in a very better and mature shape now. Currently, it's more or less detecting the workloads with AI-based best practices. Since most organizations are consuming AI agents and other things, we are looking forward to seeing what other feature enhancements Palo Alto can support in that.
reviewer2584380 - PeerSpot reviewer
vCIO At Grove Networks Inc. at a computer software company with 11-50 employees
Improving threat detection is critical for enhanced protection
We use Webroot Business Endpoint Protection as a NextGen antivirus solution for our clients. It's included in the contract we have with our clients as a cost-effective option for antivirus protection Webroot Business Endpoint Protection is cost-effective for rolling it out to all of our clients,…
reviewer2759025 - PeerSpot reviewer
Information Technology Service Desk Manager at a tech vendor with 5,001-10,000 employees
Deep traffic inspection has strengthened threat detection and provides smooth zero day protection
I have been dealing with Deep Discovery that inspects incoming and outgoing traffic, and it is used for packet filtering. The most valuable features and functionalities in Deep Discovery are that it is used for monitoring malicious traffic, and it operates down to the firewall and inspects any malicious traffic. I have used Deep Discovery's sandbox analysis feature. The sandboxing feature helps our threat detection efforts as it internally inspects the malicious data and holds it in the sandbox, and after the analysis, the file is quarantined. I evaluate Deep Discovery's real-time visibility on network traffic as a better solution for inspecting traffic. In incident response, Deep Discovery captures zero-day threats easily and provides the best visibility on the console. I assess the effectiveness of Trend Micro's real-time analysis in my defense strategy as good, as it does not disturb any work and operates very smoothly in the background without any utilization.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"One thing that I like about Cortex XDR by Palo Alto Networks, it is detecting all the suspicious or malicious binaries, and it has integration with Palo Alto Firewall."
"Palo Alto is the core of the security infrastructure in the environment."
"If you are looking for security, mainly for advanced threat prevention from ransomware and malware attacks, I would recommend Cortex."
"The policy configuration is great, the granularity of policies that are available is very helpful, it is straightforward to set up, and it has pretty much everything we need and works well within the Palo Alto ecosystem."
"They did what they said, and this solution could apply to any scenario."
"The level of security I get for my endpoints and servers is extremely valuable."
"Previously, we had to install endpoint protection per machine and then scan and update, but Cortex XDR basically does that centrally and predictably, so we have more time to do day-to-day work rather than spend time chasing those endpoints."
"I recognize that Cortex XDR by Palo Alto Networks is one of the best products in its category regarding capabilities."
"Speed"
"Doesn't consume resources or affect the computer performance at all."
"Its ease of installation is valuable. It has been a low-resource tool and the continuous updates in the past have made it attractive from the standpoint of the trust level on the protection."
"My advice about this product is that it is a very good solution and offers a stable and trusted software that runs smoothly and is easy to deploy."
"The most valuable features of the solution include the endpoint navigation protection, the protection related to the EMS service, as well as the control and the cloud integration capabilities."
"The ability to generate profiles specific to both business groups and organizations has made managing nearly 1000 endpoints very simple."
"Their policy management, their cloud-based dashboard and user interface are very easy to navigate."
"The most valuable aspect of the solution is that they have the lightest agent, as it is only six MBs, installs in a matter of seconds, is very lightweight, and has a very minimal, negligible performance impact on the machine and endpoints."
"Product-wise, it is amazing."
"The security is good, and so far, we have not had any breaches."
"It is their most comprehensive endpoint protection solution. It includes DLP and Office 365. It also includes device control and the rest of the little bells and whistles that the traditional AV vendors have."
"What I like the most is the customer pricing because it's a great value."
"The solution integrates well with other Trend Micro products."
"I would recommend this solution to my customers."
"The tool will query the information from the cloud to identify suspicious or malicious files that can be a threat. It will provide you with real-time updates on the latest and ongoing attacks and malware information."
"The scalability works well."
 

Cons

"However, if you do not have Palo Alto in your environment, you are paying these additional services just for Cortex XDR by Palo Alto Networks, so it is not a cost-effective solution."
"Previously, the endpoint would leave the environment, not being on our VPN, essentially unable to interact with the server to upload files. It was unable to retrieve new file verdicts. It was using a thing called "local analysis" to determine if something was a malicious file or not. There was no dynamic analysis."
"The connection to the internet has not performed as expected."
"It takes time to scan the servers and devices."
"In an upcoming release, the solution could improve by proving hard disk encryption. If it could support this it would be a complete solution."
"It'll help if customization was easier."
"The product's pricing needs improvement. They could provide more discounts. Additionally, the dashboard and control panel could be enhanced."
"While using Cortex, I noticed some aspects that could be improved, such as increasing the synchronization speed between XDR and Xnor."
"The console spins up relatively slowly, and some of the configuration items are obscure (e.g., reporting back one time per day is a default setting) and need to be tweaked."
"Technical support is not the best. It's hard to get a hold of them if we need help. It's something that definitely needs improvement."
"We need more control over when upgrades to the app are rolled out."
"Unified threat management (UTM) integration."
"It needs to improve the problems with the faster connection, and have a huge reduction in false positives."
"Usually, when it comes to reliability, McAfee and Norton are at 99 percent. Webroot's percentage is lower. It is 94% reliable in terms of what it catches, but you're trading that percentage for customer satisfaction because your computer isn't being constantly told that it just blocked something, or it just did something."
"I did notice that my OS slowed down, but I don't know if that's due to Webroot."
"The reporting is the weakest part of the Webroot console. Frequently, I export to Excel to massage something into it to pass on to others."
"The solution could be more stable and secure."
"Trend Micro Smart Protection could improve automatic scanning because sometimes it pops up when I am doing my work. It would be helpful to have a feature to have it only automatically scan when the system is on standby mode. I would be able to be more efficient with my work. Additionally, security could improve."
"Smart Protection could be more compatible with older operating systems like Windows XP and Windows 2000. Some of our clients have requested that."
"I want the tool to provide the solutions integrated within it to have regular updates. Currently, the solutions integrated with Smart Protection get updates from the cloud. I want to minimize the download from the cloud."
"The only notable concern is the level of support in the particular region of Sri Lanka. Following events in the past two years, the quality of technical support has regrettably declined."
"I cannot recall noticing any missing features."
"It does not provide insights into what is being done. I don't see value when I present the product to the customer."
"Sometimes, the tool bases its actions on behaviour, and we lack a policy learning mechanism. If Trend Micro Smart Protection introduced an AI model, its protection capabilities would be enhanced. I used a different browser once, which may have prevented protection. Another time, our own ISP was added to the blacklist, and it took the support team two business days to resolve it."
 

Pricing and Cost Advice

"Cortex XDR by Palo Alto Networks is an expensive solution."
"It has a higher cost than other solutions, like CrowdStrike or Microsoft’s EDR tools, but it reduces the cost of our operations because it’s a new generation antivirus tool."
"I feel it is fairly priced."
"We didn't have to pay any additional fee for the cloud instance. It just came with the renewal, which was nice."
"When we first bought it, it was a bit expensive, but it was worth it. The licensing was straightforward."
"We pay about $50,000 USD per year for a bundle that includes Cortex XDR."
"The price is on the higher side, but it's okay."
"The cost of Cortex XDR by Palo Alto Networks is $55 to $90 USD per endpoint per month."
"I think the price is fairly reasonable. I was really prepared to pay more, but the price is fine."
"It is relatively cheap."
"The solution is very cost-effective."
"Get a trial, then a multi-year license."
"The solution is pretty cheap, actually. At our level, which is at 2,500 endpoints, we're paying 87 cents an agent per month."
"The pricing is high."
"Webroot is less expensive than SentinelOne."
"With Webroot Business Endpoint Protection, I can select a yearly billing cycle."
"We pay for the solution on a yearly basis. We pay approximately 100 Euros a year per user. There are no additional fees above this."
"There is an annual license required for this solution."
"The product pricing for PCs is reasonable, but server security can be expensive."
"In terms of licensing cost, it falls within the average range compared to competitors, almost 7 out of 10."
"Whether something is affordable or pricy, is relative. It depends on the value an institution has attached to a capability. For us, security is a premium requirement, I can't say a solution is pricey if we are able to afford it and run it for seven years, I would say it's affordable."
"There is an annual subscription license on it. In the next release, there might be monthly payment options. So, people might be able to get it through AWS in the future, but right now for on-prem, it is annual."
"Its price is fine. Price-wise, it is competitive with any other vendor."
"On a scale from one to ten, where one is cheap and ten is expensive, I rate the solution's pricing a five out of ten."
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Top Industries

By visitors reading reviews
Construction Company
13%
Financial Services Firm
10%
Comms Service Provider
10%
Manufacturing Company
10%
Construction Company
13%
Outsourcing Company
8%
Financial Services Firm
8%
Comms Service Provider
8%
Construction Company
10%
Financial Services Firm
9%
Comms Service Provider
8%
Outsourcing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business46
Midsize Enterprise21
Large Enterprise54
By reviewers
Company SizeCount
Small Business35
Midsize Enterprise2
Large Enterprise2
By reviewers
Company SizeCount
Small Business15
Midsize Enterprise16
Large Enterprise17
 

Questions from the Community

Cortex XDR by Palo Alto vs. Sentinel One
Cortex XDR by Palo Alto vs. SentinelOne SentinelOne offers very detailed specifics with regard to risks or attacks. ...
Comparing CrowdStrike Falcon to Cortex XDR (Palo Alto)
Cortex XDR by Palo Alto vs. CrowdStrike Falcon Both Cortex XDR and Crowd Strike Falcon offer cloud-based solutions th...
How is Cortex XDR compared with Microsoft Defender?
Microsoft Defender for Endpoint is a cloud-delivered endpoint security solution. The tool reduces the attack surface,...
What is your experience regarding pricing and costs for Webroot Business Endpoint Protection?
Webroot Business Endpoint Protection is probably on the cheaper side, so I would rate their pricing a one or a two ou...
What needs improvement with Webroot Business Endpoint Protection?
Webroot Business Endpoint Protection needs to improve its ability to detect threats. It does not do what it's adverti...
What is your primary use case for Webroot Business Endpoint Protection?
We use Webroot Business Endpoint Protection as a NextGen antivirus solution for our clients. It's included in the con...
What is your experience regarding pricing and costs for Trend Micro Smart Protection?
I find that Trend Micro Smart Protection is affordable; I don't think it can be quite expensive.
What needs improvement with Trend Micro Smart Protection?
Trend Micro Smart Protection has been discontinued because it uses Linux CentOS OS, so currently we are using the ser...
What is your primary use case for Trend Micro Smart Protection?
We are using Deep Discovery Inspector in our banking environment, DDI. Many banking clients are using DDI, so it is w...
 

Also Known As

Cyvera, Cortex XDR, Palo Alto Networks Traps
Webroot SecureAnywhere Business Endpoint Protection
Trend Micro Smart Protection Complete
 

Overview

 

Sample Customers

CBI Health Group, University Honda, VakifBank
Mytech Partners
Atma Jaya Catholic University of Indonesia, Blekinge County Council, Bulgarian American Credit Bank, Cancer Research UK, Delacour, Evalueserve, Gulftainer, Hiroshima Red Cross Hospital & Atomic-bomb Survivors Hospital, Mazda Motor Logistics Europe, MEDHOST, Nikigolf, Ochsner Health System, SIAX Computing Solutions, Tegen
Find out what your peers are saying about Microsoft, SentinelOne, CrowdStrike and others in Endpoint Protection Platform (EPP). Updated: July 2026.
908,800 professionals have used our research since 2012.