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OpenText Core Endpoint Protection​ vs Trend Micro Smart Protection [EOL] comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Feb 26, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cortex XDR by Palo Alto Net...
Sponsored
Average Rating
8.4
Reviews Sentiment
6.8
Number of Reviews
110
Ranking in other categories
Endpoint Protection Platform (EPP) (4th), Endpoint Detection and Response (EDR) (6th), Extended Detection and Response (XDR) (5th), Ransomware Protection (2nd), AI-Powered Cybersecurity Platforms (1st)
OpenText Core Endpoint Prot...
Average Rating
7.8
Reviews Sentiment
5.8
Number of Reviews
31
Ranking in other categories
Endpoint Protection Platform (EPP) (43rd)
Trend Micro Smart Protectio...
Average Rating
8.0
Reviews Sentiment
6.9
Number of Reviews
45
Ranking in other categories
No ranking in other categories
 

Featured Reviews

ABHISHEK_SINGH - PeerSpot reviewer
Senior Process Expert at A.P. Moller - Maersk
Gained full visibility and streamlined threat detection through behavior-based insights and AI integration
Initially, we got to have a lot of false positives when we onboarded, but nowadays it's quite smooth. We have fine-tuned our security policies and allowed different levels of policies to get rid of those false positives. Currently, we are getting a fairly good amount of incidents that are not false positives or benign, but actionable items. The process is streamlined. In the initial days, the operations used to get involved in a lot of benign and other activities, but now the process is streamlined. We are leveraging the auto-detection and remediation plans. The operations teams are now more involved in other business roles as well, not just looking into the logs and fetching out what's happening there. They have fixed a lot of things. Initially, they didn't have IAC code drift detection, cloud posture management, or security posture management, but they have those now. They purchased different vendors and did a merger with that. They have now Prisma Cloud that gets integrated and now they are working with Cortex Cloud. Everything that was negative has now been addressed, and the product altogether looks to be in a very better and mature shape now. Currently, it's more or less detecting the workloads with AI-based best practices. Since most organizations are consuming AI agents and other things, we are looking forward to seeing what other feature enhancements Palo Alto can support in that.
reviewer2584380 - PeerSpot reviewer
vCIO At Grove Networks Inc. at a computer software company with 11-50 employees
Improving threat detection is critical for enhanced protection
We use Webroot Business Endpoint Protection as a NextGen antivirus solution for our clients. It's included in the contract we have with our clients as a cost-effective option for antivirus protection Webroot Business Endpoint Protection is cost-effective for rolling it out to all of our clients,…
reviewer2759025 - PeerSpot reviewer
Information Technology Service Desk Manager at a tech vendor with 5,001-10,000 employees
Deep traffic inspection has strengthened threat detection and provides smooth zero day protection
I have been dealing with Deep Discovery that inspects incoming and outgoing traffic, and it is used for packet filtering. The most valuable features and functionalities in Deep Discovery are that it is used for monitoring malicious traffic, and it operates down to the firewall and inspects any malicious traffic. I have used Deep Discovery's sandbox analysis feature. The sandboxing feature helps our threat detection efforts as it internally inspects the malicious data and holds it in the sandbox, and after the analysis, the file is quarantined. I evaluate Deep Discovery's real-time visibility on network traffic as a better solution for inspecting traffic. In incident response, Deep Discovery captures zero-day threats easily and provides the best visibility on the console. I assess the effectiveness of Trend Micro's real-time analysis in my defense strategy as good, as it does not disturb any work and operates very smoothly in the background without any utilization.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Traps has drastically reduced our endpoint attack surface via advanced detection capabilities, sandboxing of never before seen programs, and by drastically limiting where executables can launch in the first place."
"The stability of the solution is very good. We have about 100 users on it right now, and we use it twice a week."
"The positive impacts I see from Cortex XDR by Palo Alto Networks include a complete 360-degree view of our security posture altogether, being a uniform platform where we are ingesting logs from multiple resources."
"The product is very good, it has caught a lot of exploits that most products would not."
"Cortex is the best solution for avoiding security breaches, malware attacks, and other kinds of security issues."
"I've found the solution to be highly scalable for enterprises."
"Palo Alto is constantly adding new features."
"There has been a significant reduction of approximately 70% to 80% in our internal MTTR and MTTD metrics, now around five to eight minutes whereas previously it was hours, which has helped tremendously."
"It is very light, it is the only solution that can be installed on a machine that already has an antivirus, and it is a pretty complete solution."
"The solution is very simple and straightforward to use."
"I haven't observed any of the instabilities in the solution. It is a stable solution."
"Low performance requirements."
"The Webroot cloud console is very powerful."
"The solution has many features, is very easy to define and set the policies based on the user groups, does not take up a lot of resources in operation, and has provided us with a good track record of protection."
"There aren't any features that really stand out — I just want it to keep malware out of my system. To date, I haven't had any malware in my system."
"Valuable features include good scanning, very light footprint and management console that the client can access and (just as important) in which I can see status of groups of computers (I am a consultant, IT role)."
"I recommend this solution because the support is the best."
"The capabilities are quite good."
"I found Trend Micro to be compatible with those sanctions as well, as it's a Japanese company and they are not using any technology developed in U.S. It was a sanction-compliant solution as well."
"We haven't had any compatibility issues. It's quite stable and it's a good tool in preventing actual viruses or malware."
"Product-wise, it is amazing."
"The tool will query the information from the cloud to identify suspicious or malicious files that can be a threat. It will provide you with real-time updates on the latest and ongoing attacks and malware information."
"The scalability works well."
"One of the most valuable features of Trend Micro Smart Protection is the integration with other solutions."
 

Cons

"Data privacy is a matter of concern. You have to be careful with data privacy, it can be sensitive and Cortex can have most of your access."
"To jump from the partner to Palo Alto directly was challenging."
"It should support more mobile operating systems. That is one of the cons of their infrastructure right now."
"In an upcoming release, the solution could improve by providing hard disk encryption."
"We have found that there are times Cortex XDR by Palo Alto Networks does not detect some of the viruses, we have to use another protection solution called Kaspersky."
"The solution lags to the real-time scenarios here and there."
"Data privacy is a matter of concern. You have to be careful with data privacy, it can be sensitive and Cortex can have most of your access."
"The onboarding process could be better."
"I want Webroot to be easier to use and set up. It is not very intuitive."
"I believe that Webroot Business Endpoint Protection should offer a more modern UI."
"Technical support is not the best. It's hard to get a hold of them if we need help. It's something that definitely needs improvement."
"Since they're dealing with multi-core environments now, the best option would be for them to enhance the product so that the product can automatically do an assessment on the machine."
"There should be a Webroot Business Endpoint Protection mobile app."
"Webroot Business Endpoint Protection needs to improve its ability to detect threats."
"The solution could improve by providing better ransomware protection."
"It needs to improve the problems with the faster connection, and have a huge reduction in false positives."
"The solution's device control options are not too beneficial."
"Trend Micro Smart Protection has been discontinued because it uses Linux CentOS OS, so currently we are using the service gateway for this solution."
"Smart Protection could be more compatible with older operating systems like Windows XP and Windows 2000."
"It could be faster in responding to new threats like ransomware."
"Trend Micro Smart Protection could improve the false positive with some integrations with other solutions and automated reporting."
"I'm not sure about the cloud migration part, in terms of whether it is seamless or not."
"It is onsite. It does have its challenges in terms of scalability."
"Trend Micro Smart Protection needs to improve its compliance features to cover more domains, such as BCIDSS rules. Enhancements in this area would enable quicker and more comprehensive compliance reporting."
 

Pricing and Cost Advice

"The pricing seems fair, and I do like the licensing model. You use wherever they are, and it is elastic."
"Licensing for Palo Alto Networks Cortex XDR can be costly, especially when it comes to a hundred users. A license is required for each user, and the subscription must be renewed on a yearly basis."
"If one wishes to work with another team or large number of users at a future point, he must purchase a license for them."
"The cost of Cortex XDR by Palo Alto Networks is $55 to $90 USD per endpoint per month."
"It is present, but when compared to other competitive products, I would say it is not less expensive; however, when all of the other added values are considered, the price is reasonable."
"Traps pays for itself within the first 16 months of a three-year subscription. This is attributed to OPEX savings, as security teams spent less time trying to identify and isolate malware for analysis as a result of a reduction in malware incidents, false positives, and breach avoidance."
"Cortex XDR by Palo Alto Networks is quite an expensive solution."
"It has a yearly renewal."
"We are on an annual subscription for the use of Webroot Business Endpoint Protection."
"Webroot is less expensive than SentinelOne."
"The solution doesn't cost too much. It's about 30 Euros a year for each endpoint. It's pretty affordable for us and for many other companies."
"With Webroot Business Endpoint Protection, I can select a yearly billing cycle."
"I rate the product's pricing a three on a scale of one to ten, where one is cheap, and ten is expensive. There are no costs in addition to the product's standard licensing fees."
"Its cost is not much per month. Our price is a couple of bucks a user."
"Our strategy was to overestimate the complexity and cost. It turned out that Webroot's assurance was justified."
"From a pricing standpoint, I would rate it a four out of five."
"There is an annual subscription license on it. In the next release, there might be monthly payment options. So, people might be able to get it through AWS in the future, but right now for on-prem, it is annual."
"Our organization has paid licensing for three years, which averaged about $4.00 USD per user. We've been satisfied with the licensing. It's quite reasonable."
"The product pricing for PCs is reasonable, but server security can be expensive."
"The price of Trend Micro Smart Protection is reasonable."
"The cost seems competitive."
"The licensing is on a yearly basis and I believe our organization paid about $2,000/year. However, it's been a while since I looked at the pricing and we no longer use the solution."
"The price of the solution should be less expensive."
"On a scale from one to ten, where one is cheap and ten is expensive, I rate the solution's pricing a five out of ten."
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Top Industries

By visitors reading reviews
Financial Services Firm
12%
Construction Company
12%
Comms Service Provider
9%
Manufacturing Company
8%
Comms Service Provider
8%
Financial Services Firm
8%
Construction Company
8%
Computer Software Company
7%
Performing Arts
10%
Manufacturing Company
9%
Financial Services Firm
9%
Comms Service Provider
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business45
Midsize Enterprise21
Large Enterprise48
By reviewers
Company SizeCount
Small Business35
Midsize Enterprise2
Large Enterprise2
By reviewers
Company SizeCount
Small Business15
Midsize Enterprise15
Large Enterprise17
 

Questions from the Community

Cortex XDR by Palo Alto vs. Sentinel One
Cortex XDR by Palo Alto vs. SentinelOne SentinelOne offers very detailed specifics with regard to risks or attacks. ...
Comparing CrowdStrike Falcon to Cortex XDR (Palo Alto)
Cortex XDR by Palo Alto vs. CrowdStrike Falcon Both Cortex XDR and Crowd Strike Falcon offer cloud-based solutions th...
How is Cortex XDR compared with Microsoft Defender?
Microsoft Defender for Endpoint is a cloud-delivered endpoint security solution. The tool reduces the attack surface,...
What is your experience regarding pricing and costs for Webroot Business Endpoint Protection?
Webroot Business Endpoint Protection is probably on the cheaper side, so I would rate their pricing a one or a two ou...
What needs improvement with Webroot Business Endpoint Protection?
Webroot Business Endpoint Protection needs to improve its ability to detect threats. It does not do what it's adverti...
What is your primary use case for Webroot Business Endpoint Protection?
We use Webroot Business Endpoint Protection as a NextGen antivirus solution for our clients. It's included in the con...
What do you like most about Trend Micro Smart Protection?
The tool offers centralized security management. The tool's deployment is flexible.
What is your experience regarding pricing and costs for Trend Micro Smart Protection?
I find that Trend Micro Smart Protection is affordable; I don't think it can be quite expensive.
What needs improvement with Trend Micro Smart Protection?
Trend Micro Smart Protection has been discontinued because it uses Linux CentOS OS, so currently we are using the ser...
 

Also Known As

Cyvera, Cortex XDR, Palo Alto Networks Traps
Webroot SecureAnywhere Business Endpoint Protection
Trend Micro Smart Protection Complete
 

Overview

 

Sample Customers

CBI Health Group, University Honda, VakifBank
Mytech Partners
Atma Jaya Catholic University of Indonesia, Blekinge County Council, Bulgarian American Credit Bank, Cancer Research UK, Delacour, Evalueserve, Gulftainer, Hiroshima Red Cross Hospital & Atomic-bomb Survivors Hospital, Mazda Motor Logistics Europe, MEDHOST, Nikigolf, Ochsner Health System, SIAX Computing Solutions, Tegen
Find out what your peers are saying about CrowdStrike, Microsoft, SentinelOne and others in Endpoint Protection Platform (EPP). Updated: May 2026.
893,221 professionals have used our research since 2012.