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OpenText Core Endpoint Protection​ vs Trend Micro Worry-Free Services Suites [EOL] comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Feb 26, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cortex XDR by Palo Alto Net...
Sponsored
Average Rating
8.6
Reviews Sentiment
6.7
Number of Reviews
122
Ranking in other categories
Endpoint Protection Platform (EPP) (4th), Endpoint Detection and Response (EDR) (5th), Extended Detection and Response (XDR) (3rd), Ransomware Protection (2nd), AI-Powered Cybersecurity Platforms (1st)
OpenText Core Endpoint Prot...
Average Rating
7.8
Reviews Sentiment
5.8
Number of Reviews
31
Ranking in other categories
Endpoint Protection Platform (EPP) (32nd)
Trend Micro Worry-Free Serv...
Average Rating
8.4
Reviews Sentiment
6.5
Number of Reviews
12
Ranking in other categories
No ranking in other categories
 

Featured Reviews

ABHISHEK_SINGH - PeerSpot reviewer
Senior Process Expert at A.P. Moller - Maersk
Gained full visibility and streamlined threat detection through behavior-based insights and AI integration
Initially, we got to have a lot of false positives when we onboarded, but nowadays it's quite smooth. We have fine-tuned our security policies and allowed different levels of policies to get rid of those false positives. Currently, we are getting a fairly good amount of incidents that are not false positives or benign, but actionable items. The process is streamlined. In the initial days, the operations used to get involved in a lot of benign and other activities, but now the process is streamlined. We are leveraging the auto-detection and remediation plans. The operations teams are now more involved in other business roles as well, not just looking into the logs and fetching out what's happening there. They have fixed a lot of things. Initially, they didn't have IAC code drift detection, cloud posture management, or security posture management, but they have those now. They purchased different vendors and did a merger with that. They have now Prisma Cloud that gets integrated and now they are working with Cortex Cloud. Everything that was negative has now been addressed, and the product altogether looks to be in a very better and mature shape now. Currently, it's more or less detecting the workloads with AI-based best practices. Since most organizations are consuming AI agents and other things, we are looking forward to seeing what other feature enhancements Palo Alto can support in that.
reviewer2584380 - PeerSpot reviewer
vCIO At Grove Networks Inc. at a computer software company with 11-50 employees
Improving threat detection is critical for enhanced protection
We use Webroot Business Endpoint Protection as a NextGen antivirus solution for our clients. It's included in the contract we have with our clients as a cost-effective option for antivirus protection Webroot Business Endpoint Protection is cost-effective for rolling it out to all of our clients,…
Mohammed Zain - PeerSpot reviewer
Sr.Infrastructure & Security Administrator at Bakheet Co. For Machinery
Achieve effective email management while identifying areas for security upgrades
There are a couple of issues we have encountered while using Trend Micro Worry-Free Services Suites for the past four or five years. The first is the Business Email Compromise (BEC) issue. Even though we configured the business email compromise option, we still face this issue sometimes where people are getting emails directly with our email ID. We were not able to get a satisfactory answer from them regarding the BEC issue. The ransomware protection issue for the old servers or outdated servers and recovery of the data needs improvement in Trend Micro Worry-Free Services Suites. The ransomware protection issue for old servers and business email compromise also needs to be upgraded because even though it's configured, we still face this BEC issue. The response time of the support also needs improvement.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"One major outcome our organization achieved with Cortex XDR by Palo Alto Networks is that it is a good tool for analysis, remediation, and incident response, with no negative points in terms of budget and overall effectiveness."
"The solution allows us to gain remote access without the user's knowledge and take the necessary actions on the device."
"We think that this product will help us grow, as it meets our needs currently and we can grow with it over time."
"The policy configuration is great, the granularity of policies that are available is very helpful, it is straightforward to set up, and it has pretty much everything we need and works well within the Palo Alto ecosystem."
"We switched because there were a lot of added features with Palo Alto that Check Point didn't have, and it was an upgrade for us."
"After deploying Traps, we saw the performance of the network improve by 65 to 70 percent."
"The behavior-based detection feature is valuable."
"It blocks malicious files, prevents attacks, and doesn't require many updates because it is a very light application."
"The most valuable aspect of the solution is that they have the lightest agent, as it is only six MBs, installs in a matter of seconds, is very lightweight, and has a very minimal, negligible performance impact on the machine and endpoints."
"Previously, we used a mix of Trend/Sophos/Symantec. Webroot has all their best bits combined into one solution."
"It is excellent endpoint protection for mobiles that does everything it says it will."
"It is very light, it is the only solution that can be installed on a machine that already has an antivirus, and it is a pretty complete solution."
"They have a lot of features integrated from way back, which shows that the product developers know exactly what they're doing."
"This is a great solution - it helped us a lot without business and improved the security we're offering to our customers."
"The solution is very simple and straightforward to use."
"Working as part of our security stack, it has protected us from countless attacks."
"We can get in-depth details of the emails going in and out, and we can create rules; it's easy to manage and navigate, the main thing is that it's easy to handle."
"The most valuable features of Trend Micro Worry-Free Services Suites that I found are the antivirus, anti-spamming, anti-malware services that customers are looking for and using, and they are satisfied with that."
"Trend Micro Worry-Free Services Suites has an inbuilt auto scan facility. It is very good at detection and response, and it includes a web filtering option."
"The solution offers a comprehensive solution that includes antivirus, malware protection, ransomware protection, web filtering, and device control features. It provides networking capabilities, making it a robust solution for comprehensive security needs."
"The most valuable feature of the solution is the ease of deployment."
"The multi-tenancy feature is beneficial for managing different customers, allowing for efficient handling across various tenants."
"The solution's ability to operate without placing a heavy burden on our system resources is particularly commendable."
"We use the solution for endpoint protection, malware detection, and detecting unsafe web access."
 

Cons

"The deployment is pretty hard."
"Fine-tuning the detection policy requires experience because the policy is very complex in Cortex XDR by Palo Alto Networks, and we get high false positive alerts."
"For working with the solution, you only really need a web browser, however, we've found that working on Chrome, for example, is horrible."
"The negative aspect I see is the economic model used by Palo Alto."
"It would be better if they could educate the customers more. Some sort of seminars and roadshows will help educate the customers and show what the product can do. The price could be better. It would also help if they had a team for deployment and support."
"There are some third-party solutions that are difficult to integrate with, which is something that can be improved."
"I have run into some detection issues with Cortex XDR. It needs to be better at detection of internal attacks."
"It would be good if they could make an exception for applications. Sometimes, it can be a bit of a challenge to make exceptions for certain applications that have been used as rogue."
"The only complaint I have with Webroot is its inability to prevent UoD phishing and its inability to check against bots or block anti-attacks. Plus the URL server is in zero-definition."
"We were attacked by CryptoLock. It didn't protect us in the way we needed to and an attack was able to get through their defenses."
"Webroot Business Endpoint Protection needs to focus on how they can widen their area of scope by not just being an antivirus tool anymore. The shortcoming in the customization area of the tool needs improvement."
"We need to have a stronger defense against CryptoLock and other attackers."
"An updated UI would be nice, but is not hardly used."
"Its detection capability for certain attacks should be improved. It should have better and wider detection for certain malware attacks. It could also have some sort of RMN."
"One of the biggest pain points is that it's not really ransomware-oriented. They will be able to catch some, but that's where Sentinel One is a better player compared to Webroot."
"Webroot used to be really good when they first came out, but now they've completely fallen behind, sadly."
"Network vulnerability scanning could be improved."
"Trend Micro Worry-Free Sevices Suits' pricing remains a concern for our non-profit organization. Despite receiving some discounts, we find the pricing on the higher side."
"The licensing aspect seems costly, and the license cost increases yearly, which is a concern for us."
"Trend Micro should improve its Worry-Free Services Suites, particularly the agent for Windows operating systems."
"Even though we configured the business email compromise option, we still face this issue sometimes where people are getting emails directly with our email ID."
"The solution’s scalability is limited."
"The pricing of Trend Micro is a little bit higher compared to Sophos."
"The log management feature needs to be improved, specifically, the ability to send logs from the console via API."
 

Pricing and Cost Advice

"In terms of the cost Cortex XDR by Palo Alto Networks is very expensive because we are a Mexican company and when you translate dollars to pesos the cost is very high. The solution is very expensive for Mexican companies. I understand that they have international prices, but I do not think it offsets the price enough for many companies in countries, such as Mexico. The amount it is reduced is not a massive percentage."
"The solution has one subscription for endpoint protection and one subscription for detection and response. The two licenses combined give you the BRO version."
"The pricing is okay, although direct support can be expensive."
"I feel it is fairly priced."
"It's way too expensive, but security is expensive. You pay for your licensing, and then you pay for someone to monitor the stuff."
"The pricing is a little bit on the expensive side."
"We pay about $50,000 USD per year for a bundle that includes Cortex XDR."
"When we first bought it, it was a bit expensive, but it was worth it. The licensing was straightforward."
"With Webroot Business Endpoint Protection, I can select a yearly billing cycle."
"The solution is very cost-effective."
"If you purchase for clients, then you are the managing billing entity. It's better to either get a monthly subscription check from your clients, or to prepay for the year (so as to not keep cash in reserve to pay the bill each month) IMHO."
"Work on a price tier plan."
"Its cost is not much per month. Our price is a couple of bucks a user."
"Our strategy was to overestimate the complexity and cost. It turned out that Webroot's assurance was justified."
"I can't recall the exact pricing, but I believe there is a monthly fee of $20-30 per user."
"We are on an annual subscription for the use of Webroot Business Endpoint Protection."
"We pay a yearly licensing fee for the solution, which is too expensive."
"The product is available at a very good price point."
"I rate the tool's pricing a five out of ten."
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Top Industries

By visitors reading reviews
Comms Service Provider
14%
Outsourcing Company
12%
Construction Company
10%
Manufacturing Company
10%
Construction Company
11%
Outsourcing Company
10%
Comms Service Provider
10%
Financial Services Firm
9%
Comms Service Provider
13%
Computer Software Company
9%
Financial Services Firm
8%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business50
Midsize Enterprise21
Large Enterprise57
By reviewers
Company SizeCount
Small Business35
Midsize Enterprise2
Large Enterprise2
By reviewers
Company SizeCount
Small Business10
Midsize Enterprise2
 

Questions from the Community

Cortex XDR by Palo Alto vs. Sentinel One
Cortex XDR by Palo Alto vs. SentinelOne SentinelOne offers very detailed specifics with regard to risks or attacks. ...
Comparing CrowdStrike Falcon to Cortex XDR (Palo Alto)
Cortex XDR by Palo Alto vs. CrowdStrike Falcon Both Cortex XDR and Crowd Strike Falcon offer cloud-based solutions th...
How is Cortex XDR compared with Microsoft Defender?
Microsoft Defender for Endpoint is a cloud-delivered endpoint security solution. The tool reduces the attack surface,...
What is your experience regarding pricing and costs for Webroot Business Endpoint Protection?
Webroot Business Endpoint Protection is probably on the cheaper side, so I would rate their pricing a one or a two ou...
What needs improvement with Webroot Business Endpoint Protection?
Webroot Business Endpoint Protection needs to improve its ability to detect threats. It does not do what it's adverti...
What is your primary use case for Webroot Business Endpoint Protection?
We use Webroot Business Endpoint Protection as a NextGen antivirus solution for our clients. It's included in the con...
What needs improvement with Trend Micro Worry-Free Sevices Suits?
There are a couple of issues we have encountered while using Trend Micro Worry-Free Services Suites for the past four...
What is your primary use case for Trend Micro Worry-Free Sevices Suits?
I am working with the Trend Micro One solution. I use Trend Micro Worry-Free Services Suites, which includes six comp...
What advice do you have for others considering Trend Micro Worry-Free Sevices Suits?
The tool is effective in terms of email security to stop phishing attacks. It's effective up to 90-95%. I rate Trend ...
 

Also Known As

Cyvera, Cortex XDR, Palo Alto Networks Traps
Webroot SecureAnywhere Business Endpoint Protection
No data available
 

Overview

 

Sample Customers

CBI Health Group, University Honda, VakifBank
Mytech Partners
Information Not Available
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