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OpenText Enterprise Security Manager vs SmartEvent Event Management comparison

Why PeerSpot?
 

Comparison Buyer's Guide

Executive SummaryUpdated on Mar 29, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

OpenText Enterprise Securit...
Ranking in Security Information and Event Management (SIEM)
20th
Average Rating
7.8
Reviews Sentiment
6.7
Number of Reviews
99
Ranking in other categories
No ranking in other categories
SmartEvent Event Management
Ranking in Security Information and Event Management (SIEM)
58th
Average Rating
5.6
Reviews Sentiment
6.7
Number of Reviews
2
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of November 2026, in the Security Information and Event Management (SIEM) category, the mindshare of OpenText Enterprise Security Manager is 1.6%, down from 1.7% compared to the previous year. The mindshare of SmartEvent Event Management is 0.5%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Security Information and Event Management (SIEM) Mindshare Distribution
ProductMindshare (%)
OpenText Enterprise Security Manager1.6%
SmartEvent Event Management0.5%
Other97.9%
Security Information and Event Management (SIEM)
 

Featured Reviews

SM
Cloud Security Archirect at IBM
Unified log analysis has strengthened incident detection and supports continuous attack simulation
I do not have any areas for improvement in ArcSight Enterprise Security Manager (ESM) as I have not delved deeply into it; overall, it is a good package. I would like to see the detection and response features included in the next release of ArcSight Enterprise Security Manager (ESM), as security orchestration and automation are increasingly important.
Adhi Wahyu - PeerSpot reviewer
Network Engineer at RSUP Dr. Sardjito
Transparent and offers real-time analysis but needs more documentation
The solution provides us with transparency to give us information about what happens in the network. With this information, the administrator can see a lot of things. They can see hacking attempts from the internet that target our servers, and, with that information, they can check the security settings in the server to see if it is strong enough or not, and make sure the servers is safe. They also can see attacks directed to the endpoint. We know which endpoint got infected so we can take action to clean it. The software also has good reporting capabilities. We can create custom reports according to our needs.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We do consulting and I get feedback from our clients that the product really helped them with compliance, especially with GDPR."
"The tool is good for correlation and aggregation. We use it as a collection platform."
"When WannaCry attacks I can minimize the damage. My company had no protection at the time. We get alerts in ArcSight and then whenever a user got a copy of WannaCry and the WannaCry malware wants to connect to the mother ship, it alerts me in the ArcSight dashboard, and that helps us a lot. We then just go to the user and erase the malware."
"The most valuable feature of ArcSight ESM is its ease of use."
"The most valuable features of ArcSight ESM are the dashboards, ease of management for anyone, and simple for teams to provide reports related to cyber security. There are a lot of good features that are provided."
"It makes maintenance very easy."
"I am satisfied with the solution's stability."
"It prevented my users from getting infected by ransomware."
"The capability of real-time analysis of security events is useful."
"SmartEvent Event Management is a solid platform overall, and I would definitely recommend it."
 

Cons

"Technical support has been so frustrating that we've brought in an intermediary, LiveQuest, to deal with HP support for us."
"User behavior analytics is too pricey but an essential tool."
"When I asked our networking juniors for a comparison between LogRhythm and ArcSight, they said that both platforms are almost the same. It is just that LogRhythm is more modern with a digital platform, which probably gives it some advantage over ArcSight. ArcSight is a very old and mature product that is running on an old platform. It is an old legacy platform. In terms of new features, it just requires platform upgrades so that it becomes lighter and easily adaptable, specifically in the cloud. It would be a good thing if they can also make reporting easier."
"Customer service and support is our biggest challenge."
"Administration of ArcSight is not an easy job. The admin needs to be well experienced in it to identify the root cause and fix it."
"Today it takes still a lot of consulting dollars to go into trying to deploy ArcSight. You have to have a very powerful technologist or technologist team to deploy ArcSight at scale and be able to actually understand the events coming inbound and make the right tangible decisions from those points of ingress or points of notification."
"I faced some problems implementing certain attacks, which was my biggest concern. The visualization wasn't very good, and I couldn't create good monitoring dashboards."
"The initial setup is complex."
"The only downside I've encountered with SmartEvent Event Management is occasional lag during video calls, especially with a lot of participants."
"They should provide easy to access guides or manuals, maybe videos, about how to manage or use the software effectively and efficiently, to maximize its features."
 

Pricing and Cost Advice

"Thanks to Micro Focus's licensing model, as an MSSP, we are able to see a complete return on our investment almost immediately."
"The licensing cost is affordable if you get an enterprise license. The licensing is based on EPS, so you can probably provide a package of license for multiple ESMs with their correlational end fees. It is cost-effective."
"Customers without a ton of resources to dedicate to deployment may be better served by a managed ArcSight service."
"It's a good price, it's one of the cheaper solutions."
"The product licenses are inexpensive."
"Aggregation can help a lot in pushing down licensing costs."
"The pricing model is expensive compared to open-source alternatives."
"Price-wise, ArcSight ESM was a bit high compared to competitors, which factored into our decision to switch to Splunk. It couldn't cover all our business needs for what we wanted to implement."
Information not available
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Comparison Review

VS
Manager, Enterprise Risk Consulting at a tech company with 1,001-5,000 employees
Jun 28, 2015
Qradar vs. ArcSight
Continuing with the SIEM posts we have done at Infosecnirvana, this post is a Head to head comparison of the two Industry leading SIEM products in the market – HP ArcSight and IBM QRadar Both the products have consistently been in the Gartner Leaders Quadrant. Both HP and IBM took over niche SIEM…
 

Top Industries

By visitors reading reviews
Outsourcing Company
14%
Financial Services Firm
12%
Construction Company
10%
Manufacturing Company
7%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business37
Midsize Enterprise14
Large Enterprise59
No data available
 

Questions from the Community

Which is the best SIEM tool for a mid-sized financial services firm: Arcsight or Securonix?
In my market, a lot of financial companies had or have an ArcSight installation. Just because in former times it was pretty good. Now a lot of them are looking for a more effective solution due to ...
What is your experience regarding pricing and costs for ArcSight Enterprise Security Manager (ESM)?
I would rate the pricing of ArcSight Enterprise Security Manager (ESM) around seven, as it varies based on features and demand, making it more affordable for larger organizations, while smaller one...
What needs improvement with ArcSight Enterprise Security Manager (ESM)?
I do not have any areas for improvement in ArcSight Enterprise Security Manager (ESM) as I have not delved deeply into it; overall, it is a good package. I would like to see the detection and respo...
What needs improvement with SmartEvent Event Management?
The only downside I've encountered with SmartEvent Event Management ( /categories/event-monitoring ) is occasional lag during video calls, especially with a lot of participants. Although it is not ...
What is your primary use case for SmartEvent Event Management?
Our primary use case involves utilizing SmartEvent Event Management ( /products/smartevent-event-management-reviews ) for video conferencing, file sharing, and integration with other productivity t...
What advice do you have for others considering SmartEvent Event Management?
SmartEvent Event Management is a solid platform overall, and I would definitely recommend it. I would rate the overall solution four out of five stars.
 

Also Known As

Micro Focus ArcSight, HPE ArcSight, ArcSight
No data available
 

Overview

 

Sample Customers

Lake Health, U.S. Department of Health and Human Services, Bank AlJazira, Banca Intesa, and Obrela.
Information Not Available
Find out what your peers are saying about OpenText Enterprise Security Manager vs. SmartEvent Event Management and other solutions. Updated: September 2026.
920,769 professionals have used our research since 2012.