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OpenText Identity Governance vs Oracle Identity Governance comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 28, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.8
OpenText Identity Governance boosts ROI by preventing fraud, reducing audit costs, and enhancing access management and compliance efficiency.
Sentiment score
5.4
Oracle Identity Governance offers automation benefits, yet opinions vary on cost-efficiency and customization for complex needs.
It is able to save time and money as everything is automated: user access provisioning, password policy management, and reporting.
Consultant at a tech services company with 11-50 employees
 

Customer Service

Sentiment score
7.8
Opinions on OpenText Identity Governance's customer support vary, with some praising expertise but others criticizing response times and overall effectiveness.
Sentiment score
5.2
Customer service ratings are mixed, with issues in technical support, resolution times, and product familiarity varying by region.
I am rating here a very specific support that is part of the program called the PUMA support from Oracle.
Company Manager at cloudbreak
The technical support from Oracle is excellent.
Consultant at a tech services company with 11-50 employees
While they are familiar with me, the team is not large enough, which impacts their availability.
Associate VIce President at Mastek Ltd
 

Scalability Issues

Sentiment score
8.6
OpenText Identity Governance is highly scalable, effectively managing large deployments and receiving high satisfaction ratings for its performance.
Sentiment score
6.9
Oracle Identity Governance is scalable for medium to large enterprises, with expert configuration optimizing performance and load management.
 

Stability Issues

Sentiment score
7.9
OpenText Identity Governance is stable and reliable, with minimal issues and infrequent support calls, receiving largely positive ratings.
Sentiment score
6.2
Oracle Identity Governance's stability varies, requiring correct configuration and frequent patches, with performance affected by system load and hardware.
 

Room For Improvement

OpenText Identity Governance needs better connectivity, integration, modernization, and technical support, alongside improved interface, stability, and cloud deployment features.
Oracle Identity Governance needs enhancements in setup, UI, resource efficiency, documentation, support, integration, AI, and built-in functionalities.
Incorporating AI to reduce manual work would be beneficial.
Senior Manager at a consultancy with 10,001+ employees
Oracle Identity Governance is a thick, heavy application and has fewer application connectors compared to SailPoint, which offers a large number of out-of-box connectors, making integration easier.
Consultant at a tech services company with 11-50 employees
The scope of the identity management or Oracle IDM is vast, and while we've implemented about 30, 40, or 50% of its capabilities, it's not done at full scale.
General Manager Technical at Techaccess Pakistan
 

Setup Cost

Oracle Identity Governance is costly, influenced by licensing, support, implementation, with complex planning and lengthy setup increasing expenses.
They sell the solution cheaply, but setting up and maintaining it becomes very expensive.
Senior Manager at a consultancy with 10,001+ employees
If you want to implement it at full scale, it's not an entry-level product; it's an enterprise-class product and it is expensive.
General Manager Technical at Techaccess Pakistan
Oracle Identity Governance is very expensive.
Associate VIce President at Mastek Ltd
 

Valuable Features

OpenText Identity Governance provides robust access evaluations, role mining, and automated processes, ensuring stability and effective large-scale governance.
Oracle Identity Governance streamlines user management, enhancing compliance and security with automation, rich connectors, and integration capabilities.
The reporting function and Identity Audit function help with compliance, as they provide access review certification, segregation of duties, and a reporting feature.
Consultant at a tech services company with 11-50 employees
The solution's capabilities in provisioning, de-provisioning, terminations, and transfers are excellent.
Associate VIce President at Mastek Ltd
Deployment and customization are valuable features.
Company Manager at cloudbreak
 

Categories and Ranking

OpenText Identity Governance
Ranking in Identity Management (IM)
25th
Average Rating
8.0
Reviews Sentiment
7.3
Number of Reviews
9
Ranking in other categories
No ranking in other categories
Oracle Identity Governance
Ranking in Identity Management (IM)
13th
Average Rating
7.4
Reviews Sentiment
5.6
Number of Reviews
72
Ranking in other categories
User Provisioning Software (6th), Mobile Identity (1st), Identity Governance Administration (IGA) (5th)
 

Mindshare comparison

As of March 2026, in the Identity Management (IM) category, the mindshare of OpenText Identity Governance is 1.5%, up from 0.5% compared to the previous year. The mindshare of Oracle Identity Governance is 2.5%, up from 2.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Identity Management (IM) Mindshare Distribution
ProductMindshare (%)
Oracle Identity Governance2.5%
OpenText Identity Governance1.5%
Other96.0%
Identity Management (IM)
 

Featured Reviews

GA
IDM Consultant at GCA Consultoria de Informática Ltda
Helps to run reports and verify user access but improvement is needed in integration
You can run reports and verify the access each user has. There is a process that runs automatically for access review. It sends an email to the manager and provides a task for the manager to review the users and access. The manager can approve or reject, and then it goes to the application owner for further review. This feature is especially important in large customer environments, as manual review can be challenging. The product allows you to check if a user has two accesses that should not be granted simultaneously. There's an approval process for this scenario. Primarily, it provides information for governance data.
Ziad Khawam - PeerSpot reviewer
Company Manager at cloudbreak
Identity workflows have delivered strong governance but remain complex to install and customize
I would describe the installation of Oracle Identity Governance on-premises as quite complex. Very complex. To install the product, it took us maybe three or four days to get it up and running just to go through the installation procedures. I repeated the same exercise in 2017 because I also migrated from 11c to 12c. That was the migration in 2017 that I managed. The migration took a long time. It took two to three years to be able to literally migrate all the code that I had. So it was quite complex. To summarize it quickly, I would describe the product as complete, very powerful, and very capable. However, it is extremely complex because Oracle relies on their own framework to customize and develop and fine-tune the functionalities. It is not Java, it is not some public framework. It is Java-based more or less, but it has their own Oracle framework for development and that makes the product quite complex to harness.
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Top Industries

By visitors reading reviews
Comms Service Provider
11%
Real Estate/Law Firm
10%
Educational Organization
8%
Computer Software Company
8%
Financial Services Firm
11%
Manufacturing Company
9%
Comms Service Provider
8%
Marketing Services Firm
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business9
By reviewers
Company SizeCount
Small Business23
Midsize Enterprise11
Large Enterprise46
 

Questions from the Community

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What is your experience regarding pricing and costs for Oracle Identity Governance?
Whether Oracle Identity Governance is affordable or slightly expensive depends on the category. For a small-scale company or organization, I don't think it will be useful, but for a large-scale ent...
What needs improvement with Oracle Identity Governance?
I see areas for improvement, as they need to introduce more connectors; they have around 20 plus connectors currently but can improve in that area. The only thing bothering me is the connectors, as...
What is your primary use case for Oracle Identity Governance?
The major use case for Oracle Identity Governance is user onboarding, the whole user lifecycle management, joiners, movers, leavers process, provisioning, the implementation of segregation of dutie...
 

Also Known As

NetIQ Access Governance Suite, Novell Access Governance Suite
Oracle Identity Manager, Oracle IAM, Oracle Identity and Access Management Suite
 

Overview

 

Sample Customers

Western & Southern Financial Group
Werkbank, Oshkosh, PeerPay, Boingo, Kellogg's, Pella, Slanska, Avaya, D+M
Find out what your peers are saying about OpenText Identity Governance vs. Oracle Identity Governance and other solutions. Updated: March 2026.
884,873 professionals have used our research since 2012.