

UiPath Platform and OpenText Robotic Process Automation are competing products in the RPA category. UiPath has a strong advantage in features, while OpenText excels in deployment flexibility and customer service efficiency.
Features: UiPath Platform offers robust automation capabilities, advanced AI components, and extensive integration options. OpenText Robotic Process Automation provides solid workflow management, document automation, and leverages a strong background in content management.
Ease of Deployment and Customer Service: OpenText offers flexible deployment options with hybrid solutions and strong customer support during implementation. UiPath provides rapid deployment with extensive online resources for training and support.
Pricing and ROI: UiPath typically has lower initial setup costs, suitable for smaller firms or limited budgets. OpenText, despite higher upfront costs, offers higher ROI through a comprehensive feature set for complex automation needs.
| Product | Market Share (%) |
|---|---|
| UiPath Platform | 12.9% |
| OpenText Robotic Process Automation | 0.7% |
| Other | 86.4% |

| Company Size | Count |
|---|---|
| Small Business | 249 |
| Midsize Enterprise | 143 |
| Large Enterprise | 667 |
Robotic Process Automation (RPA) technology creates digital factories to automate and integrate any repetitive administrative task in order to take the mundane out of work. Micro Focus test automation solutions offer tools that allow companies to easily create bots to automate rule-driven business processes.
UiPath Platform is appreciated for its user-friendly interface and extensive automation capabilities, offering seamless integration with diverse applications. Its intuitive drag-and-drop functionality enables users to design efficient workflows with minimal technical expertise.
UiPath Platform delivers a robust set of features that enhance automation and productivity. With components like Orchestrator, task management is optimized, facilitating better scalability. Users benefit from advanced AI and document understanding tools, boosting data handling accuracy and reducing errors. Despite its strengths, UiPath faces challenges with upgrading processes, AI enhancements, and user documentation. Integration and selector sensitivity issues, along with support and licensing complexities, highlight areas for potential improvement. Users request smoother deployment, error handling, and migration processes. Enhanced support for RHEL/Ubuntu, LINQ, and Lambda and improved real-time insights, automation recording, and scheduling are desired. Streamlining the experience for non-technical users with simplified workflows remains a priority.
What are the key features of UiPath Platform?
What benefits should users look for in reviews?
UiPath Platform is widely implemented across sectors such as finance, healthcare, insurance, HR, IT, and supply chain to automate repetitive business tasks. Common uses include automating data entry, invoice processing, document management, report generation, and customer service operations. Organizations value the platform's ability to integrate seamlessly with systems like SAP, CRM, and Oracle, allowing for enhanced efficiency and accuracy in processing both structured and unstructured data.
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