Blue Prism vs OpenText Robotic Process Automation comparison

SS&C Blue Prism and OpenText are both solutions in the Robotic Process Automation (RPA) category. SS&C Blue Prism is ranked #5 with an average rating of 8.8, while OpenText is ranked #49. SS&C Blue Prism holds a 3.9% mindshare in RPA, compared to OpenText’s 0.9% mindshare. Additionally, 89% of SS&C Blue Prism users are willing to recommend the solution, compared to 100% of OpenText users who would recommend it.

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Executive Summary

We performed a comparison between Blue Prism and OpenText Robotic Process Automation based on real PeerSpot user reviews.

Find out what your peers are saying about UiPath, Automation Anywhere, Microsoft and others in Robotic Process Automation (RPA).

To learn more, read our detailed Robotic Process Automation (RPA) Report (Updated: July 2026).

Buyer's Guide

Robotic Process Automation (RPA)

July 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Automation Anywhere

Mindshare comparison

As of August 2026, in the Robotic Process Automation (RPA) category, the mindshare of Automation Anywhere is 5.4%, down from 9.4% compared to the previous year. The mindshare of Blue Prism is 3.9%, down from 8.6% compared to the previous year. The mindshare of OpenText Robotic Process Automation is 0.9%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Robotic Process Automation (RPA) Mindshare Distribution
Product	Mindshare (%)
Automation Anywhere	5.4%
Blue Prism	3.9%
OpenText Robotic Process Automation	0.9%
Other	89.8%

Robotic Process Automation (RPA)

Featured Reviews

Venkat Sivaprakash

Management Consultant at Accenture

Has significantly improved document-driven workflows and reduced processing time across finance and HR functions

Automation Anywhere has evolved significantly and upgraded itself to provide agentic AI and AI-based automation solutions for document automation. The product has matured considerably over time. We can create workflows that can call an API. We can include prompts in particular workflows for ChatGPT-related functions, connecting to an LLM and RAG to perform tasks. For document automation, modern features are available to train documents, ensuring high accuracy and repeatability over time. The system is very easy to use. I recently completed a course in document automation, typically designed for people involved in coding and technical aspects. Though I understand coding comprehensively, I don't do actual coding. The course was very accessible. Currently, extensive coding isn't necessary due to the hybrid model incorporating GenAI aspects, low-code, no-code capabilities, APIs, and numerous pre-built objects in Automation Anywhere. The features include GenAI-driven prompting methods and workflow creation capabilities. In these workflows, we can create decision boxes and call APIs without coding. We simply pull objects, drop them, connect them, and add minimal coding when needed. The most crucial aspect isn't coding but rather sizing the automation and fleshing out the details. Automation Co-pilot takes notes and performs automated analysis. It can extract details from videos, summarize conversations, and provide detailed information. During calls, it identifies instructions and performs tasks such as preparing reports and reconciliation. Automation Anywhere can also connect with Microsoft Co-pilot. Through Co-pilot, real-time operations can be executed, allowing direct interaction between vendors and automation through this component.

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Pavan-Sharma

Senior Consultant at a consultancy with 10,001+ employees

Impressive flexibility and support enhance integration and performance

The best feature of Blue Prism that I value the most is the simplicity of their pricing and licensing model, which is easy to understand. The tool is very robust and, being a pioneer in the sector, it is also very stable, particularly in finance where many companies rely on Blue Prism for its reliability and security standards. From a developer perspective, I find developing on Blue Prism simple, clean, and intuitive, making maintenance considerably easier compared to other tools. These AI features have helped in developing scalable and flexible solutions for my customers, as I worked on use cases that involved natural language processing to turn free text into structured data, enabling automation of previously unautomatable tasks. Additionally, I processed voice feedback for sentiment analysis and information extraction, making interactions more intuitive and voice-driven for customers.

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Hugo Almeida

Head of IT Automation at a tech services company with 11-50 employees

It lets us automate almost anything and is very easy to work with

It currently supports only on-premises deployments. They can include support for cloud deployments. It should provide us the ability to choose a robot for executing a workflow. We want to control which robot executes a certain workflow. Right now, it automatically chooses the robot that is going to execute our workflow. It should also provide the ability to get filters on the outputs of the steps. We have each workflow as a step, and each step has some output. We would like to have the functionality to execute some script or some logic on these outputs to format the tests directly on the variables.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The development of the company from Automation Anywhere V11 to a2019 was valuable. I found many important and new features, like changing the way we write code and programming. It became much easier and very flexible in version 2019A. It became very easy to use and the recording was also good. Excel became very good too."

"Automation Anywhere has transformed the financial, healthcare, and automobile sectors to a great extent by automating backend office work."

"The features that help us satisfy the needs of the customer to overcome mundane activities using task bots and meta bots are the most valuable along with the rich controls in the control room. The developer team is able to capture all the necessary steps without much hassle with the visual designer and the ability to test each step of automation has helped in delivering error-free automation to our customer."

"The best part about Automation Anywhere is the easy to use UI. It's very user-friendly. You have everything that you want in front of your eyes. You just have to drag and drop, then build your logic accordingly."

"It has been really useful for traditional RPA, which remains our forte."

"Easy to access: Without the need to download and install software on a local machine, we can access the RPA application from virtually anywhere."

"Automation Anywhere helped multiple clients to save a lot of data entry time and have automated almost every repetitive task, and AA Control Room helped to manage the operations of both attended and unattended automations and have helped a continuous run of the bots saving hundreds of thousands of dollars."

"Document automation has notably reduced manual effort."

More Automation Anywhere pros

"It's quite easy to use and easy to understand the process studio."

"For one, it's easy to set up, and once it gets running it can handle multiple processes in an efficient manner. It's a very robust system."

"The most valuable improvement in utilizing process automation is the cost savings, but we have also had cases where the customer experience is enhanced."

"Blue Prism is highly scalable and reliable."

"Blue Prism is very good at doing background processing."

"This solution has increased the speed, accuracy, and happiness of staff involved in the activities for which RPA has been deployed."

"By automating repetitive tasks, we are able to save a lot of time and there are also fewer human errors."

"It has a centrally managed infrastructure, and it is secure. Our client was using it because of its ease of use. They had already identified some workflows that were trained on Blue Prism RPAs. It was much more convenient for them to preselect Blue Prism as compared to other vendors."

More Blue Prism pros

"It lets us automate almost anything, even with the legacy tools. It is very easy for us now to automate with legacy tools, which used to be difficult earlier. We work with a lot of other automation tools from Micro Focus, such as Operation Orchestration, but these tools can only connect to the API. So, there was a gap when we wanted to automate older and legacy tools that didn't have any API to connect to. We can now also automate without any changes in the customer environment. We don't need to change anything in the way that the customer environment works."

"It lets us automate almost anything, even with the legacy tools."

Cons

"In the next release, I think it has to be more compatible when deployed with the Citrix environment."

"It would be helpful if Device Credentials can sync with Active Directory so that for the IT policy case that requires periodic password resetting, there is no need for a human to input manually into each Bot Runner machine."

"Pricing is too high for small-scale groups. The Control Room yearly fee is high, making it difficult to break even."

"New versions keep coming up. The challenge for us is to have the downtime to do the migrations."

"The initial setup for the program was not straightforward. It was definitely complex."

"In the 10.7 version, the back-end port for the MetaBot password has looping. This has been a type of limitation."

"However, the AI Sense Recorder is too slow, so they can enhance its features for easier user experience."

"Automation Anywhere can be improved by reducing the time of the processes and enhancing the efficiency of people."

More Automation Anywhere cons

"We would like to see intelligent process automation that integrates RPA and machine learning."

"There are some new tools on the market that work better than Blue Prism. When Blue Prism receives information I have found other RPA solutions refresh the application better. At this moment it's not the best application."

"Technical support is in need of improvement."

"The license cost is a bit high."

"The setup of Blue Prism is complex."

"There are some security issues in Blue Prism. The German vendor Servicetrace is way better. This is also reflected in the Gartner report where Servicetrace is mentioned as the tool of choice in high-security environments. So, security, particularly in terms of administration, needs to be improved. We must have the possibility to prevent the administration from taking a look at the ongoing process. When we have restricted data flow, the operations team should not be able to take a look at the data that is processed."

"Its pricing is sometimes higher. Its price can be better. Its presale support should be increased. Currently, its presale support is very less. System integrators generally position Blue Prism in front of customers. Though they have an ecosystem, they don't have people who can train for the partner ecosystem. They have to increase the presales consultants for partners. In addition, their L1 and L2 support can also be improved."

"If this solution had a framework for exception handling then it would be very helpful."

More Blue Prism cons

"It currently supports only on-premises deployments. They can include support for cloud deployments. It should provide us the ability to choose a robot for executing a workflow. We want to control which robot executes a certain workflow. Right now, it automatically chooses the robot that is going to execute our workflow. It should also provide the ability to get filters on the outputs of the steps. We have each workflow as a step, and each step has some output. We would like to have the functionality to execute some script or some logic on these outputs to format the tests directly on the variables."

"It currently supports only on-premises deployments. They can include support for cloud deployments."

Pricing and Cost Advice

"It's a bit expensive compared to other RPA tools on the market."

"Automation Anywhere falls within a mid-range price point when compared to other RPA tools on the market."

"In most of the cases, the product value is very good. If the infrastructure, implementation, and framework are good, then generally, the client can get a good return on investment."

"The licensing needs to be made simpler or shortened."

"I would like them to have better license management."

"The Community Edition is a good offering from the company."

"Automation Anywhere is flexible in terms of costing and licensing."

"I am not sure about the costs, but two Bot Runners and four Bot Creators may cost approximately 1CR."

More Automation Anywhere pricing and cost advice

"It's an expensive product. For what they are providing in terms of capabilities and features for the price, I would rate the pricing an eight out of ten."

"The tool is expensive."

"Blue Prism is a bit higher priced compared to other payment-related or investment-related solutions. At the same time, it also provides more security than those solutions, specifically for the banking and insurance sectors."

"The tool’s licensing is on a monthly basis."

"The price of Blue Prism is high compared to others solutions. It would be helpful if they could provide a trial version for new users to try. Other vendors provide a community or trial version. There are not any hidden costs."

"I don't have an idea about Blue Prism, but I have an idea about UiPath. UiPath is scaling its business in different products. It has got products for intelligent document processing (IDP) to test or log integrations for chatbots. If you want to work on something like a true test automation, you have to buy a test book. In such cases, they have a predefined way of working with, implementing, or running things. This is where I see that UiPath might be a bit costly or expensive when compared to Blue Prism because UiPath charges for each and every product."

"The licensing fees are low compared to other tools."

"The license for Blue Prism is very straightforward, we only need one license."

More Blue Prism pricing and cost advice

"The pricing model is very straightforward. You can have a one-year or three-year subscription. You pay for each robot that you want to use simultaneously. If you want, you can install 50 robots and get 50 licenses. If you want to use only one robot at a time, you just need one license. For each license, you pay around 10% or 15% to support. You pay for the license, and you pay a small percentage of the cost of the license for support. This is their licensing model, which is very easy to understand."

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Top Industries

By visitors reading reviews

Financial Services Firm

14%

Construction Company

11%

Manufacturing Company

11%

Outsourcing Company

10%

Financial Services Firm

17%

Manufacturing Company

Outsourcing Company

Construction Company

13%

Government

10%

Comms Service Provider

Performing Arts

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	157
Midsize Enterprise	81
Large Enterprise	558

By reviewers
Company Size	Count
Small Business	18
Midsize Enterprise	7
Large Enterprise	77

No data available

Questions from the Community

How good is Automation Anywhere for RPA processes?

It depends on your use case. Is it simply to automate a couple of processes? Is it to augment a human team? AA is ver...

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How good is Automation Anywhere for RPA processes?

From my experience using AA tool, it depends on the applications that you want to automate, because there some applic...

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How good is Automation Anywhere for RPA processes?

It is a highly preferred RPA tool. You can check my Automation Anywhere Review to know more.

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Should I choose Blue Prism or Microsoft Power Automate?

Hello Netanya, it depends on your needs and your expertise. In my humble opinion you can start a big RPA project imp...

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I am evaluating Blue Prism and UiPath for RPA for my company. Which one do you recommend?

I'm very familiar with UiPath and the RPA industry: was hired by Daniel Dines in 2015 when there were 35 employees an...

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What is your experience regarding pricing and costs for Blue Prism?

If I rate the satisfaction with Blue Prism licensing cost from one to ten, I can mention eight to nine for satisfacti...

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Comparisons

UiPath Platform vs Automation Anywhere

Compared 12% of the time

Microsoft Power Automate vs Automation Anywhere

Compared 9% of the time

AutomationEdge vs Automation Anywhere

Compared 2% of the time

WorkFusion vs Automation Anywhere

Compared 2% of the time

Appian vs Automation Anywhere

Compared 2% of the time

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UiPath Platform vs Blue Prism

Compared 15% of the time

Microsoft Power Automate vs Blue Prism

Compared 13% of the time

Pega Robotic Process Automation vs Blue Prism

Compared 5% of the time

WorkFusion vs Blue Prism

Compared 4% of the time

Nintex RPA vs Blue Prism

Compared 2% of the time

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UiPath Platform vs OpenText Robotic Process Automation

Compared 24% of the time

Jacada Intelligent Agent Engagement vs OpenText Robotic Process Automation

Compared 9% of the time

epiplex Automation Studio vs OpenText Robotic Process Automation

Compared 7% of the time

Ikon vs OpenText Robotic Process Automation

Compared 6% of the time

NICE Robotic Automation vs OpenText Robotic Process Automation

Compared 4% of the time

More OpenText Robotic Process Automation Competitors

Product Reports

Buyer's Guide

Automation Anywhere

August 2026

Download Automation Anywhere product report

Buyer's Guide

Blue Prism

August 2026

Download Blue Prism product report

Buyer's Guide

Robotic Process Automation (RPA)

July 2026

OpenText Robotic Process Automation report

Download OpenText Robotic Process Automation product report

Also Known As

Automation Anywhere, Testing Anywhere, Automation Anywhere Enterprise, Agentic Process Automation System (Now Certified for WorkSpaces)

No data available

Micro Focus Robotic Process Automation, Micro Focus RPA

Interactive Demo

Automation Anywhere

Demo not available

SS&C Blue Prism

Demo not available

OpenText

Overview

Automation Anywhere offers ease of use, robust system connectivity, and GenAI-driven document automation through a cloud-native platform, significantly enhancing productivity across multiple industries with advanced AI features.

Delivering a comprehensive suite of tools designed for easy integration and rapid deployment, Automation Anywhere drives efficiency by reducing costs and automating repetitive tasks. Its cloud-native platform supports broad industry adoption, including advanced AI features like process automation and Co-Pilot, streamlining complex workflows with minimal technical skills required. Users benefit from robust integration capabilities, which facilitate seamless interaction with multiple systems. However, there is room for improvement in areas such as user-friendliness for beginners, stability, flexible licensing, and enhanced OCR functionality. Organizations in sectors such as banking, finance, manufacturing, and healthcare gain from the improved operational efficiency and ROI Automation Anywhere offers.

What are the important features of Automation Anywhere?

Ease of Use: Simplifies automation tasks with a user-centric interface.
Robust Connectivity: Provides seamless integration with multiple systems.
GenAI-Driven Document Automation: Leverages AI to automate document management.
Process Automation & Co-Pilot: Enhances workflow automation with advanced AI.
Cloud-Native Platform: Enables rapid deployment and integration.

What benefits should be evaluated in reviews?

Time Savings: Automation drastically reduces manual processing time.
Cost Efficiency: Decreases overall operational costs by automating tasks.
Productivity Enhancement: Streamlines workflows with AI-driven tools.
Improved Integration: Enhances ability to work with multiple systems.
Scalability: Supports growth with a flexible cloud-native architecture.

In the insurance industry, Automation Anywhere is utilized for automating processes such as enrollment management and compliance checks. Its applications extend to supply chain management, financial transactions, and business performance monitoring across sectors like banking, finance, manufacturing, and healthcare, helping organizations to automate routine tasks, improve efficiency, and reduce costs.

Automation Anywhere

Blue Prism offers advanced automation features with integration capabilities and robust exception handling. Its scalability and reliability make it ideal for automating complex and repetitive tasks across industries like banking and manufacturing.

Providing a user-friendly design studio, Blue Prism stands out with enhanced automation features such as unassisted bots, strong security measures, and Visual Basic Objects. Its integration capabilities with analytics tools like Tableau and a simplified licensing model contribute to its appeal. Despite its complexities in UI design and training resource limitations, it remains stable and reliable. Blue Prism addresses tasks such as invoice processing and data entry, but improvements in AI, cognitive capabilities, and customer support are needed. Enhancements in OCR technology, unstructured data handling, and web-based interfaces could significantly boost its accessibility.

What are Blue Prism's most important features?

Enhanced Automation: Streamlines complex tasks with a robust interface.
Security Measures: Provides strong security protocols to safeguard processes.
Integration: Seamlessly interacts with analytics tools for data insights.
Exception Management: Facilitates easy handling of process exceptions.

What benefits or ROI should be evaluated?

Scalability: Ensures stable performance for varying organizational needs.
Licensing: Offers a straightforward model for simplified deployment.
Operational Efficiency: Reduces manual labor in complex tasks.
Cost-Effectiveness: Despite higher costs, delivers high value in automation efficiency.

Organizations in industries like finance and manufacturing harness Blue Prism to automate repetitive tasks, boosting efficiency in back-end operations. In banking and insurance, it's used for auditing, compliance, and report generation, enhancing accuracy and reducing manual efforts.

SS&C Blue Prism

OpenText Robotic Process Automation offers a streamlined solution for automating repetitive tasks, enhancing efficiency across enterprises. It simplifies workflow automation, freeing resources for more strategic objectives while ensuring high accuracy and compliance.

OpenText Robotic Process Automation is designed to optimize business processes through intelligent automation. Leveraging cutting-edge technology, it provides organizations with the capability to automate routine tasks efficiently, reducing manual effort and minimizing errors. It stands out for its ability to seamlessly integrate with existing systems, offering a scalable and robust platform for enterprise-wide automation. Users find it particularly useful in streamlining operations and boosting productivity, enabling teams to focus on high-value activities. Its simple deployment and customization capabilities further enhance its appeal.

What are the key features of OpenText Robotic Process Automation?

Seamless Integration: Easily integrates with existing systems to enhance workflow efficiency.
Scalability: Adaptable to changing business demands, suitable for enterprises of all sizes.
High Accuracy: Minimizes errors in automated processes, maintaining compliance and data integrity.
Customizable Automation: Offers tailored automation workflows to meet specific business needs.

What benefits and ROI indicators should firms watch for in reviews?

Increased Efficiency: Streamlines operations leading to significant time savings.
Cost Reduction: Lowers operational costs by reducing manual labor needs.
Enhanced Productivity: Frees up valuable resources for strategic initiatives.
Improved Compliance: Ensures consistent adherence to compliance standards.

OpenText Robotic Process Automation sees extensive implementation across industries such as finance and healthcare, where accuracy and compliance are critical. By automating transactions and claims processing, it reduces transaction times and lessens error rates, proving valuable in environments requiring precision and speed.

OpenText

Sample Customers

Google, Linkedin, Cisco, Juniper Networks, DellEMC, Comcast, Mastercard, Quest Diagnostics

Coca-Cola, Walgreens, American Express, Royal Bank of Canada, Pfizer, Shop Direct, O2, Siemens, Ascension Healthcare, Jaguar Land Rover

Information Not Available

Buyer's Guide

Robotic Process Automation (RPA)

July 2026

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Find out what your peers are saying about UiPath, Automation Anywhere, Microsoft and others in Robotic Process Automation (RPA). Updated: July 2026.

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