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Blue Prism vs OpenText Robotic Process Automation comparison

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Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Automate
Sponsored
Ranking in Robotic Process Automation (RPA)
5th
Average Rating
8.4
Reviews Sentiment
7.2
Number of Reviews
29
Ranking in other categories
No ranking in other categories
Blue Prism
Ranking in Robotic Process Automation (RPA)
4th
Average Rating
7.8
Reviews Sentiment
6.7
Number of Reviews
90
Ranking in other categories
No ranking in other categories
OpenText Robotic Process Au...
Ranking in Robotic Process Automation (RPA)
38th
Average Rating
8.0
Reviews Sentiment
6.8
Number of Reviews
1
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of October 2025, in the Robotic Process Automation (RPA) category, the mindshare of Automate is 2.0%, up from 1.1% compared to the previous year. The mindshare of Blue Prism is 8.1%, down from 12.4% compared to the previous year. The mindshare of OpenText Robotic Process Automation is 0.5%, up from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Robotic Process Automation (RPA) Market Share Distribution
ProductMarket Share (%)
Blue Prism8.1%
Automate2.0%
OpenText Robotic Process Automation0.5%
Other89.4%
Robotic Process Automation (RPA)
 

Featured Reviews

Ibukun Shweta - PeerSpot reviewer
Automation optimizes scheduling, but improvements needed in error reporting and script execution
In my particular use case, for session management, it would be better if I could get a more granular view into connectivity issues to servers. Sometimes, although your flows or tasks are running as scheduled, connecting to the servers can hit a snag without alerts or error logs to check. Some servers might need patching or could be affected by network issues or latency. The workflow sometimes gets stuck without clarity on the errors. An explicit error report would be helpful, especially when the connection fails unexpectedly. It's complex to analyze problems that might arise from firewall issues or other anomalies that could hinder the flow from executing as expected. The depth of these connection challenges would benefit from better debugging capabilities. As for improvements, if Automate wasn't designed primarily for script execution, that's understandable. However, for Linux, I would prefer to see less complexity in workflows to achieve a natural completion of scripts. There are features, such as 'wait for terminal output,' that should more intuitively detect completion based on the shell prompt. Improving those aspects would make Automate more efficient for my needs. Regarding error reporting, I think Automate should offer better error reporting when connecting to servers. Currently, there are many instances where I see empty logs, indicating that, while tasks are scheduled, commands are not executing successfully. This is a significant concern, especially with critical workloads where visibility into errors is essential.
Pavan-Sharma - PeerSpot reviewer
Impressive flexibility and support enhance integration and performance
The best feature of Blue Prism that I value the most is the simplicity of their pricing and licensing model, which is easy to understand. The tool is very robust and, being a pioneer in the sector, it is also very stable, particularly in finance where many companies rely on Blue Prism for its reliability and security standards. From a developer perspective, I find developing on Blue Prism simple, clean, and intuitive, making maintenance considerably easier compared to other tools. These AI features have helped in developing scalable and flexible solutions for my customers, as I worked on use cases that involved natural language processing to turn free text into structured data, enabling automation of previously unautomatable tasks. Additionally, I processed voice feedback for sentiment analysis and information extraction, making interactions more intuitive and voice-driven for customers.
Hugo Almeida - PeerSpot reviewer
It lets us automate almost anything and is very easy to work with
It currently supports only on-premises deployments. They can include support for cloud deployments. It should provide us the ability to choose a robot for executing a workflow. We want to control which robot executes a certain workflow. Right now, it automatically chooses the robot that is going to execute our workflow. It should also provide the ability to get filters on the outputs of the steps. We have each workflow as a step, and each step has some output. We would like to have the functionality to execute some script or some logic on these outputs to format the tests directly on the variables.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Web scraping is quite good since it offers a lot of possibilities."
"The licensing of the product is very good. You only need to license it once and then you have it forever."
"We use it for specific cases, mainly secure file transfers, which are vital for us. And it works for us."
"I find the ease of use from a programming perspective very valuable."
"The peace of mind I have using Automate for scheduling tasks allows me to focus on other responsibilities without worrying about operational issues."
"Overall, the whole product is really nice and provides significant benefits."
"Fortra's Automate performs the job effectively and has the capability to alert us of any issues."
"The pricing is excellent. I would give them perfect marks in that regard."
"The most valuable feature is that people with zero coding knowledge can use Blue Prism very well."
"I use the basic features that are very useful."
"RPA processes are helpful when we need interaction with different applications and close the technical gaps between them. In one of the use cases that we evaluated, there was a single Excel template from a vendor. The Excel file has 7,000 objects, and it included information about the part numbers, prices, and some of the details about each object of the aircraft. This file had to be input to SAP, so a human had to enter these 7,000 objects one by one, which is a pretty mechanical and uninteresting task. The RPA bot was easily able to import this file. Without RPA, this import had to be done by a person who had to do the same task 7,000 times just to import one contract."
"One of the most powerful features in Blue Prism is exception handling. It's one of the features that really differentiates it from other platforms."
"The object design way of implementing things actually brings a lot of reusability for us because you can design your objects once and leverage them in multiple automations."
"The solution is way more efficient for debugging than other tools."
"As a developer, I liked the layout and UI, specifically referring to testing. I was able to watch the process through stages."
"Blue Prism is a mature, stable product with lots of built-in features."
"It lets us automate almost anything, even with the legacy tools. It is very easy for us now to automate with legacy tools, which used to be difficult earlier. We work with a lot of other automation tools from Micro Focus, such as Operation Orchestration, but these tools can only connect to the API. So, there was a gap when we wanted to automate older and legacy tools that didn't have any API to connect to. We can now also automate without any changes in the customer environment. We don't need to change anything in the way that the customer environment works."
 

Cons

"It would be an improvement if Automate had better stability tools, whether by recommending a certain amount of memory because it can be a memory hog at times."
"While this solution is continually improving, as it is now, the user interface could use improvement when I compare it to a product like UiPath."
"There is room for improvement regarding cloud functionality; there are a few missing features, and the logging could be better, especially air logging. We can go into logging events and create our own task, but it would be nice if this were more detailed."
"The intelligent automation feature could be improved. It's interesting because it's simple, but the automation quality isn't always good. It's easy to use, but sometimes you need to make a slight improvement to the automation, and that's not so easy."
"It's possible that they could use a stronger community for seeking guidance and help."
"The documentation for errors needs improvement as many of the error messages we receive are very vague."
"The product also has a limited use case in some respects."
"They do not encrypt passwords, so this is an issue with HIPAA compliance."
"I would like to see machine learning functionality integrated with the automation."
"Blue Prism could improve by having better integration with Computer Vision."
"The deployment of the bots should be much faster and more intuitive."
"I would like to see wider integration with other products."
"There are a lot of things coming up, such as Discovery Bot and Process Discovery. A lot of other aspects are also maturing. We have definitely started using it for our clients, and it is maturing as a solution, but it is all about how you integrate the enterprise with all the automation projects, such as your chatbot, Conversational AI, and robotics. How they are integrated and talk to each other creates a very good business case with all three aspects. The next level should be about integrating it with other automation tools as well. It can have integration with other tools or automation projects, such as your chatbot, Conversational AI, and robotics."
"We would like to see some desktop automation, although we have been told that the product is not going to be taken in that direction."
"My clients report that there is a little bit of a challenge regarding the cost-benefit ratio."
"They should incorporate more functionalities in the analytics tool."
"It currently supports only on-premises deployments. They can include support for cloud deployments. It should provide us the ability to choose a robot for executing a workflow. We want to control which robot executes a certain workflow. Right now, it automatically chooses the robot that is going to execute our workflow. It should also provide the ability to get filters on the outputs of the steps. We have each workflow as a step, and each step has some output. We would like to have the functionality to execute some script or some logic on these outputs to format the tests directly on the variables."
 

Pricing and Cost Advice

"Compared to other products, the pricing model for this solution is much more convenient, flexible, and adaptable to the Portuguese reality."
"I believe the price falls within a reasonable range, which significantly influenced our decision regarding the product. This aspect is crucial for any technological solution, especially in our country where enterprises might be hesitant to invest heavily in something untested or uncertain about its practicality and potential returns."
"It has gone up in price. The price of Fortra's Automate has increased since we first started using it. It does a lot but also costs a lot. It was a lot more affordable before Fortra owned the software."
"From a distributor's perspective, one of the biggest selling points of Automate is its price point."
"While solutions like UiPath and Blue Prism cost around $11,000-$12,000 for each license, this product costs around $7,000 and you can keep it forever."
"I like the way this solution is priced because you can buy a license, or you can buy the software outright."
"The cost is a bit high for a small business like ours, but we manage with Fortra's Automate."
"From a distributor's side, one of the biggest selling points is its price point. Without going into any numbers, compared to UiPath, Automation Anywhere, and Blue Prism, we're significantly cheaper. The main difference is that other competitors usually charge you per process. However, in Automate's case, it's priced per bot. So, a bot can run multiple processes at the same time, but you are only priced for a single bot."
"Our customers pay for an annual license."
"Blue Prism is quite costly."
"Our licensing fees are approximately $5,000 USD per year."
"Blue Prism has a really simple licensing model, where the licenses are not confusing and there are no hidden costs the way there are in UiPath."
"We really don't bear the costs. The cost is borne by the customer. It runs into about $100,000 per year per customer for Blue Prism. We normally budget around $30,000 for the first year for the hardware, setup, and people cost."
"There is a one-time purchase fee for this solution."
"Licensing is on a yearly basis."
"I chose Blue Prism because it is priced well. The pricing was right for me at that moment even though Automation Anywhere is better in other aspects."
"The pricing model is very straightforward. You can have a one-year or three-year subscription. You pay for each robot that you want to use simultaneously. If you want, you can install 50 robots and get 50 licenses. If you want to use only one robot at a time, you just need one license. For each license, you pay around 10% or 15% to support. You pay for the license, and you pay a small percentage of the cost of the license for support. This is their licensing model, which is very easy to understand."
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Top Industries

By visitors reading reviews
Financial Services Firm
11%
Computer Software Company
9%
Manufacturing Company
9%
Performing Arts
6%
Financial Services Firm
22%
Computer Software Company
10%
Manufacturing Company
8%
Insurance Company
5%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business18
Midsize Enterprise8
Large Enterprise4
By reviewers
Company SizeCount
Small Business18
Midsize Enterprise6
Large Enterprise73
No data available
 

Questions from the Community

What do you like most about HelpSystems AutoMate?
We use it for specific cases, mainly secure file transfers, which are vital for us. And it works for us.
What is your primary use case for HelpSystems AutoMate?
My main use case for Automate is to deliver enterprise-scale script execution jobs, which means we are using Automate...
What is your experience regarding pricing and costs for Fortra Automate?
Until now, I have not specified any other tech products except Microsoft Power Automate, N8N, and Make.com that I've ...
Should I choose Blue Prism or Microsoft Power Automate?
Hello Netanya, it depends on your needs and your expertise. In my humble opinion you can start a big RPA project imp...
I am evaluating Blue Prism and UiPath for RPA for my company. Which one do you recommend?
I'm very familiar with UiPath and the RPA industry: was hired by Daniel Dines in 2015 when there were 35 employees an...
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Also Known As

HelpSystems Automate, Automate
No data available
Micro Focus Robotic Process Automation, Micro Focus RPA
 

Overview

 

Sample Customers

Aldergrove Financial Group, Preferred Health Professionals, Mindbeam Technologies, First Credit Union in British Columbia, Vestcom International, Prime Liberty Benefits, University of Tampa, CNLBancshares, World Precision Instruments, BJ's Restaurants, Globe Pequot Press, Accudata Technologies, Norton Healthcare, Pacific Toxicology Laboratories
Coca-Cola, Walgreens, American Express, Royal Bank of Canada, Pfizer, Shop Direct, O2, Siemens, Ascension Healthcare, Jaguar Land Rover
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