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OpenText Silk Test vs Sauce Labs comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 15, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

OpenText Silk Test
Ranking in Functional Testing Tools
19th
Ranking in Test Automation Tools
18th
Average Rating
7.6
Reviews Sentiment
6.8
Number of Reviews
17
Ranking in other categories
Regression Testing Tools (9th)
Sauce Labs
Ranking in Functional Testing Tools
12th
Ranking in Test Automation Tools
20th
Average Rating
8.8
Reviews Sentiment
7.2
Number of Reviews
113
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of August 2026, in the Functional Testing Tools category, the mindshare of OpenText Silk Test is 2.0%, up from 1.0% compared to the previous year. The mindshare of Sauce Labs is 4.2%, down from 5.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Functional Testing Tools Mindshare Distribution
ProductMindshare (%)
Sauce Labs4.2%
OpenText Silk Test2.0%
Other93.8%
Functional Testing Tools
 

Featured Reviews

JG
Manager of Central Excellence at Alpura
Easy to set up with good documentation and easy management of testing cycles
The solution allows for a complete test cycle. The management of testing cycles are easy. We have good control over test cases. We can capture functional testing very easily. We're actually able to accelerate testing now and have end-to-end cycles for testing. We didn't used to have these capabilities. It's easy to automate and accelerate testing. The product offers very good cross-browser testing capabilities. We can do continuous testing and regression testing.
MR
Lead Consultant at a tech services company with 10,001+ employees
Provides multiple test environments and saves time, but should have something for inspecting mobile apps screens
With the desktop browser, we can inspect any screen with the web developer option, but they should provide something for mobiles so that we can quickly inspect elements on the device. To write the Selenium scripts, we require web locators. We have to capture them from the local and execute the script on Sauce Labs. If Sauce Labs can provide a solution where we can inspect any of the mobile devices online, it will be very helpful for us. I also faced an issue where during the execution time, the iCloud password used to expire within a certain period, which used to create pop-ups on the screen making our tests fail. That was one thing that we faced many times. If that can be improved, it will be very helpful.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Using this DLL functionality we were able to automate our product."
"The statistics that are available are very good, the solution offers very good detailed reports, and it's excellent for testing an application's performance levels."
"The scalability of the solution is quite good. You can easily expand the product if you need to."
"Scripting is the most valuable. We are able to record and then go in and modify the script that it creates. It has a lot of generative scripts."
"Not many performance Testing tool provides end to end response times for scripts running on the page, this tool is capable of providing end to end real time browser response times."
"The major thing it has helped with is to reduce the workload on testing activities."
"It's easy to automate and accelerate testing."
"The Silk4J feature is the solution's most valuable aspect."
"The most valuable feature is the ability to easily test multiple browsers and versions, as well as off-loading our local environments using the SauceCloud."
"Simple + straight forward + easy to use + pre loaded + runs PERFECTLY + great dashboard."
"The beyond convenience to test websites and applications on any platform necessary."
"We now have faster and more furious testing with a better quality of testing."
"Faster access to different versions of browsers, without needing to worry about hardware or software limitations; 99% uptime."
"But with Sauce Labs, we were able to use Remote WebDriver and connect to their VMs which have all the combinations we are looking for."
"Sauce Labs has helped us to resolve the issue of testing our automation cases across a big combination of OS versions and different screen sizes using real hardware."
"No need to purchase more real devices."
 

Cons

"They should extend some of the functions that are a bit clunky and improve the integration."
"We moved to Ranorex because the solution did not easily scale, and we could not find good and short term third-party help."
"Implementing a better integration with Git. It was extremely painful to implement the link from Silk Central to Git."
"At that time, we never had good technical support in Bangalore."
"The solution has a lack of compatibility with newer technologies."
"At the moment, when we are trying to use this tool, we are finding quite a few compatibility issues between the tool and the applications on the test. We wouldn't consider it perfectly stable for that reason."
"The pricing could be improved."
"The support for automation with iOS applications can be better."
"The connectivity needs improvement."
"Unable to segregate reports for tests that are currently being developed, and might not be returning useful results."
"Using Sauce Connect was very confusing."
"My company wanted test coverage for some devices that were not available on Sauce Labs so I still had to manage a small test lab with those devices."
"If I had to speak of an area that could be improved it would probably have to be the speed of interaction with the devices. There is at times a considerable amount of lag while using some of the virtual and at times even physical device farm"
"Links are not present very easily. One has to search for them."
"Sauce Labs' dashboard could be improved by adding more filters and allowing more customization options. There was one instance where the dashboard on the Sauce Labs UI didn't meet our requirements, so we had to use the Sauce Labs API to create some apps and dashboards on our own. The API endpoints could be a little more robust and customizable."
"The only drawback is the speed, it will be good if we have a server in Asia too. It will be great if we can improve speed while initialization and execution."
 

Pricing and Cost Advice

"Our licensing fees are on a yearly basis, and while I think that the price is quite reasonable I am not allowed to share those details."
"We paid annually. There is a purchase cost, and then there is an ongoing maintenance fee."
"We did initially go with Sauce Labs because of the pricing and integration."
"We have an enterprise account; it has worked great for our needs."
"It is an expensive tool."
"The pricing is reasonable due to the amount of diversity that they provide. However, I feel they might be more flexible to bargain based on their relationship with our organization."
"Try the free trial and work with a Sauce Labs representative to see what package works best for your application(s)."
"We pay for a specific number of VMs."
"​Now that we have an enterprise license, we no longer have to worry about minutes each month!​"
"The pricing is definitely on the higher end, and there are other options that are more cost-effective."
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Top Industries

By visitors reading reviews
Financial Services Firm
15%
Construction Company
13%
Manufacturing Company
10%
Comms Service Provider
9%
Construction Company
14%
Financial Services Firm
11%
Outsourcing Company
10%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business3
Midsize Enterprise3
Large Enterprise10
By reviewers
Company SizeCount
Small Business33
Midsize Enterprise26
Large Enterprise73
 

Questions from the Community

What is your experience regarding pricing and costs for Silk Test?
The pricing depends on the license used. The pricing is similar to others in the market.
What is your primary use case for Silk Test?
The product is used for manual, functional, and performance testing. I'm using the tool for loading data into ERP systems.
Ask a question
Earn 20 points
 

Also Known As

Segue, SilkTest, Micro Focus Silk Test
No data available
 

Overview

 

Sample Customers

Krung Thai Computer Services, Quality Kiosk, Mªller, AVG Technologies
Salesforce.com, Mozilla, Zendesk, Puppet Labs, Twitter, Bank of America, Eventbrite, Bleacher Report, Okta, Intuit, Travelocity, Sharecare, CapitalOne.
Find out what your peers are saying about OpenText Silk Test vs. Sauce Labs and other solutions. Updated: July 2026.
908,834 professionals have used our research since 2012.