No more typing reviews! Try our Samantha, our new voice AI agent.

OpenText Silk Test vs Sauce Labs comparison

Why PeerSpot?
 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 15, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

OpenText Silk Test
Ranking in Functional Testing Tools
19th
Ranking in Test Automation Tools
18th
Average Rating
7.6
Reviews Sentiment
6.8
Number of Reviews
17
Ranking in other categories
Regression Testing Tools (9th)
Sauce Labs
Ranking in Functional Testing Tools
11th
Ranking in Test Automation Tools
19th
Average Rating
8.8
Reviews Sentiment
7.2
Number of Reviews
113
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of September 2026, in the Functional Testing Tools category, the mindshare of OpenText Silk Test is 2.0%, up from 1.1% compared to the previous year. The mindshare of Sauce Labs is 4.0%, down from 5.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Functional Testing Tools Mindshare Distribution
ProductMindshare (%)
Sauce Labs4.0%
OpenText Silk Test2.0%
Other94.0%
Functional Testing Tools
 

Featured Reviews

JG
Manager of Central Excellence at Alpura
Easy to set up with good documentation and easy management of testing cycles
The solution allows for a complete test cycle. The management of testing cycles are easy. We have good control over test cases. We can capture functional testing very easily. We're actually able to accelerate testing now and have end-to-end cycles for testing. We didn't used to have these capabilities. It's easy to automate and accelerate testing. The product offers very good cross-browser testing capabilities. We can do continuous testing and regression testing.
MR
Lead Consultant at a tech services company with 10,001+ employees
Provides multiple test environments and saves time, but should have something for inspecting mobile apps screens
With the desktop browser, we can inspect any screen with the web developer option, but they should provide something for mobiles so that we can quickly inspect elements on the device. To write the Selenium scripts, we require web locators. We have to capture them from the local and execute the script on Sauce Labs. If Sauce Labs can provide a solution where we can inspect any of the mobile devices online, it will be very helpful for us. I also faced an issue where during the execution time, the iCloud password used to expire within a certain period, which used to create pop-ups on the screen making our tests fail. That was one thing that we faced many times. If that can be improved, it will be very helpful.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"With the help of SilkTest we've automated a bunch of routine regression tests, thus we saved our testing team weeks of testing time."
"It drastically reduced our manual regression efforts that is difficult to achieve in Agile model."
"The OCR recognition is great, way over Sikulix or Robot Framework."
"The statistics that are available are very good, the solution offers very good detailed reports, and it's excellent for testing an application's performance levels."
"The feature I like most is the ease of reporting."
"It's easy to automate and accelerate testing."
"It is a fine product; it is a powerful tool, and it needs commitment."
"The ability to develop scripts in Visual Studio, Visual Studio integration, is the most valuable feature."
"The best feature though is the fact that they use the WebDriver protocol for executing actions on their service."
"Currently, the biggest return has been in the ability to re-purpose local environments, previously dedicated to regression testing."
"The configuration and options within Sauce Labs are endless, which makes it an excellent product."
"It has significantly enhanced our testing accuracy by approximately 50%."
"The abundance of device, platform, and browser combinations/versions that can be used in parallel."
"No need to purchase more real devices."
"Sauce Labs provides us with more combinations to test, so we can keep adding platforms and devices to our network. That's been a very seamless experience. Let's say there's an iOS or a private device we need. Sauce Labs has helped get all those set up when needed."
"So many devices and OSs to choose from, with live remote sessions, we could see real results and real looks of websites across all platforms we needed to check."
 

Cons

"Need to improve online documentation, community and forums to share issues encountered and solutions."
"The solution has a lack of compatibility with newer technologies."
"The browser based testing needs to be improved."
"The pricing is an issue, the program is very expensive. That is something that can improve."
"They should extend some of the functions that are a bit clunky and improve the integration."
"At that time, we never had good technical support in Bangalore."
"Could be more user-friendly on the installation and configuration side."
"Everything is very manual. It's up to us to find out exactly what the issues are."
"Speed."
"The slower speed needs to increase and the connectivity stability needs to improve."
"It's a little expensive, but worth it."
"The way the owner/user/sub-user hierarchy is set up can be confusing."
"Not really sure. Maybe a .NET test runner option?"
"It's a little bit slow sometimes."
"On a rare occasion, I will come into a ticket where a customer will have reached out to me after reaching out to Sauce Labs, saying, "Sauce Labs doesn't understand what I am going through. They are not being very helpful." So, I try to do clean up there. Outside of those extremely rare occasions, I have only had one or two of those support issues."
"The speed can be a little slow, but other than that it's great."
 

Pricing and Cost Advice

"We paid annually. There is a purchase cost, and then there is an ongoing maintenance fee."
"Our licensing fees are on a yearly basis, and while I think that the price is quite reasonable I am not allowed to share those details."
"The pricing is definitely on the higher end, and there are other options that are more cost-effective."
"The pricing is reasonable due to the amount of diversity that they provide. However, I feel they might be more flexible to bargain based on their relationship with our organization."
"Try the free trial and work with a Sauce Labs representative to see what package works best for your application(s)."
"Cost-wise, it's decent. If you have to get the base version out of it, it's the best solution to go with. As compared to other cloud service providers, the pricing of Sauce Labs is decent."
"Compared with other services, Sauce Labs is a bit expensive."
"The number of concurrent VMs that Sauce Labs provides depends on your purchase license level."
"With respect to pricing, they did a bundled discount because we went with Sauce Labs for both mobile and browser. They were very competitive on pricing and provided a bundle discount for us as a larger customer."
"It is an expensive tool."
report
Use our free recommendation engine to learn which Functional Testing Tools solutions are best for your needs.
913,806 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Financial Services Firm
14%
Construction Company
13%
Comms Service Provider
10%
Manufacturing Company
10%
Outsourcing Company
16%
Construction Company
13%
Financial Services Firm
10%
Comms Service Provider
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business3
Midsize Enterprise3
Large Enterprise10
By reviewers
Company SizeCount
Small Business33
Midsize Enterprise26
Large Enterprise73
 

Also Known As

Segue, SilkTest, Micro Focus Silk Test
No data available
 

Overview

 

Sample Customers

Krung Thai Computer Services, Quality Kiosk, Mªller, AVG Technologies
Salesforce.com, Mozilla, Zendesk, Puppet Labs, Twitter, Bank of America, Eventbrite, Bleacher Report, Okta, Intuit, Travelocity, Sharecare, CapitalOne.
Find out what your peers are saying about OpenText Silk Test vs. Sauce Labs and other solutions. Updated: September 2026.
913,806 professionals have used our research since 2012.