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OpenText Silk Test vs Sauce Labs comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 15, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

OpenText Silk Test
Ranking in Functional Testing Tools
19th
Ranking in Test Automation Tools
17th
Average Rating
7.6
Reviews Sentiment
6.8
Number of Reviews
17
Ranking in other categories
Regression Testing Tools (8th)
Sauce Labs
Ranking in Functional Testing Tools
12th
Ranking in Test Automation Tools
19th
Average Rating
8.8
Reviews Sentiment
7.2
Number of Reviews
113
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of June 2026, in the Functional Testing Tools category, the mindshare of OpenText Silk Test is 2.0%, up from 0.9% compared to the previous year. The mindshare of Sauce Labs is 4.4%, down from 5.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Functional Testing Tools Mindshare Distribution
ProductMindshare (%)
Sauce Labs4.4%
OpenText Silk Test2.0%
Other93.6%
Functional Testing Tools
 

Featured Reviews

JG
Manager of Central Excellence at Alpura
Easy to set up with good documentation and easy management of testing cycles
The solution allows for a complete test cycle. The management of testing cycles are easy. We have good control over test cases. We can capture functional testing very easily. We're actually able to accelerate testing now and have end-to-end cycles for testing. We didn't used to have these capabilities. It's easy to automate and accelerate testing. The product offers very good cross-browser testing capabilities. We can do continuous testing and regression testing.
MR
Lead Consultant at a tech services company with 10,001+ employees
Provides multiple test environments and saves time, but should have something for inspecting mobile apps screens
With the desktop browser, we can inspect any screen with the web developer option, but they should provide something for mobiles so that we can quickly inspect elements on the device. To write the Selenium scripts, we require web locators. We have to capture them from the local and execute the script on Sauce Labs. If Sauce Labs can provide a solution where we can inspect any of the mobile devices online, it will be very helpful for us. I also faced an issue where during the execution time, the iCloud password used to expire within a certain period, which used to create pop-ups on the screen making our tests fail. That was one thing that we faced many times. If that can be improved, it will be very helpful.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It drastically reduced our manual regression efforts that is difficult to achieve in Agile model."
"The scalability of the solution is quite good. You can easily expand the product if you need to."
"With the help of SilkTest we've automated a bunch of routine regression tests, thus we saved our testing team weeks of testing time."
"The statistics that are available are very good."
"The feature I like most is the ease of reporting, as you get a single frame of reporting across all the various tests and the program is very user-friendly."
"The ability to develop scripts in Visual Studio, Visual Studio integration, is the most valuable feature."
"It's easy to automate and accelerate testing."
"Using this DLL functionality we were able to automate our product."
"Before implementing Sauce Labs, we tested physical devices that team members had to share. It was more feasible when we were all located in one office, but we couldn't leverage our offshore capacity. With this solution, we can do everything remotely, which is essential now that most of us work from home."
"We now have faster and more furious testing with a better quality of testing."
"With only a few months of service under our teams belt, it has been nothing but excellent."
"With that information at hand you should be equipped to make an informed buying decision that you won’t regret."
"Parallel test execution helped us a lot to reduce test time."
"The most valuable feature is the ability to easily test multiple browsers and versions, as well as off-loading our local environments using the SauceCloud."
"Sauce Labs has one of the best infrastructures available for browser automation, and it keeps getting better."
"There is a huge amount of open source, community provided resources."
 

Cons

"Need to improve online documentation, community and forums to share issues encountered and solutions."
"We moved to Ranorex because the solution did not easily scale, and we could not find good and short term third-party help. We needed to have a bigger pool of third-party contractors that we could draw on for specific implementations. Silk didn't have that, and we found what we needed for Ranorex here in the Houston area. It would be good if there is more community support. I don't know if Silk runs a user conference once a year and how they set up partners. We need to be able to talk to somebody more than just on the phone. It really comes right down to that. The generated automated script was highly dependent upon screen position and other keys that were not as robust as we wanted. We found the automated script generated by Ranorex and the other key information about a specific data point to be more robust. It handled the transition better when we moved from computer to computer and from one size of the application to the other size. When we restarted Silk, we typically had to recalibrate screen elements within the script. Ranorex also has some of these same issues, but when we restart, it typically is faster, which is important."
"The browser based testing needs to be improved."
"At that time, we never had good technical support in Bangalore."
"SilkTest has to improve on Firefox and Chrome as their versions change."
"They should extend some of the functions that are a bit clunky and improve the integration."
"We moved to Ranorex because the solution did not easily scale, and we could not find good and short term third-party help."
"Implementing a better integration with Git. It was extremely painful to implement the link from Silk Central to Git."
"As a web product QA team, we sometimes need to spot check some new child site on multiple browsers and OS(es). It was a little time consuming for us since we need to click on each of the browser/OS combinations and start a new session to test. Every sprint, with new features and child pages being added, we mostly need to do the same steps over and over again."
"Connectivity needs to increase."
"There have been various times throughout the last month or so where the service has gone down during business hours."
"User account management needs an overhauls, allowing for user groups rather than just a hierarchy structure."
"Stability needs improvement."
"The 7-days scheme should be removed."
"The only problem is that hit that point where it’s unfeasible to expand our UI testing framework as the cost to run a shed load of tests is too much for our business."
"I can't remove team members that have left the organization. I can only set them as inactive. It would be really nice to clean up my data and delete them from the team management."
 

Pricing and Cost Advice

"Our licensing fees are on a yearly basis, and while I think that the price is quite reasonable I am not allowed to share those details."
"We paid annually. There is a purchase cost, and then there is an ongoing maintenance fee."
"Compared with other services, Sauce Labs is a bit expensive."
"Go ahead please. Try it at a smaller scale."
"​Now that we have an enterprise license, we no longer have to worry about minutes each month!​"
"Cost-wise, it's decent. If you have to get the base version out of it, it's the best solution to go with. As compared to other cloud service providers, the pricing of Sauce Labs is decent."
"We pay for a specific number of VMs."
"The pricing is reasonable due to the amount of diversity that they provide. However, I feel they might be more flexible to bargain based on their relationship with our organization."
"Try the free trial and work with a Sauce Labs representative to see what package works best for your application(s)."
"The number of concurrent VMs that Sauce Labs provides depends on your purchase license level."
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Top Industries

By visitors reading reviews
Financial Services Firm
14%
Construction Company
13%
Manufacturing Company
11%
Comms Service Provider
10%
Construction Company
12%
Financial Services Firm
11%
Outsourcing Company
8%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business3
Midsize Enterprise3
Large Enterprise10
By reviewers
Company SizeCount
Small Business33
Midsize Enterprise26
Large Enterprise73
 

Questions from the Community

What is your experience regarding pricing and costs for Silk Test?
The pricing depends on the license used. The pricing is similar to others in the market.
What is your primary use case for Silk Test?
The product is used for manual, functional, and performance testing. I'm using the tool for loading data into ERP systems.
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Also Known As

Segue, SilkTest, Micro Focus Silk Test
No data available
 

Overview

 

Sample Customers

Krung Thai Computer Services, Quality Kiosk, Mªller, AVG Technologies
Salesforce.com, Mozilla, Zendesk, Puppet Labs, Twitter, Bank of America, Eventbrite, Bleacher Report, Okta, Intuit, Travelocity, Sharecare, CapitalOne.
Find out what your peers are saying about OpenText Silk Test vs. Sauce Labs and other solutions. Updated: June 2026.
900,747 professionals have used our research since 2012.