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Bitbar vs Sauce Labs comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 18, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Bitbar
Ranking in Functional Testing Tools
27th
Average Rating
7.0
Reviews Sentiment
7.1
Number of Reviews
3
Ranking in other categories
Mobile App Platforms (11th)
Sauce Labs
Ranking in Functional Testing Tools
13th
Average Rating
8.8
Reviews Sentiment
7.2
Number of Reviews
113
Ranking in other categories
Test Automation Tools (19th)
 

Mindshare comparison

As of July 2025, in the Functional Testing Tools category, the mindshare of Bitbar is 0.8%, down from 1.2% compared to the previous year. The mindshare of Sauce Labs is 5.9%, down from 6.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Functional Testing Tools
 

Featured Reviews

reviewer1288116 - PeerSpot reviewer
A testing platform with a good API for apps, but pricing is complicated
I like that the AI Testbot is a near-zero code application for testing. For this use case, the function is good. The services are robust. Game testing and the API for apps are also good. From the perspective of pricing, licensing, ease of use, integration with other applications, impact complexity, and integration with other tools, we're pretty much very satisfied.
AnupKumar4 - PeerSpot reviewer
Offers good stability and robust but lacks generative AI capabilities
Technical support is equally very important. If you talk about anything deployed to production, and the project is live, customers are using that, and they might face some issues, some functional issues. That's when support people play a role in identifying the fix or the incident. Based on that, we create an incident based on the customer defect or whatever. Once the incident gets raised, the support will play a role in working on that particular incident. If it's a code-based incident, administration, or integration issue, support people play a big role in resolving those issues before reaching the exact developers.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Ability to use different frameworks."
"Game testing and the API for apps are good."
"The solution they provide is very robust. We can quickly connect to their environment with the hub URL. They have a URL that has the entire grid of desktops, web browsers, and mobile devices. They also provide real devices, so you just provide the URL and test your application."
"I have found the live test section with Sauce Labs to be extremely valuable. When you can't quite figure out why a test is failing, you can go to the live test results section within their tool and launch your test (specifying a given OS/browser, or device) manually and step through the test to see the issue more clearly, usually opening up the developer's tool console and watching the network calls and console (within Chrome) to usually find the underlying issue."
"Sauce Labs is optimized for automation and integration with the major CI/CD platforms and developer tools. We have an integration with App Center that we're working on. They have a storage API that lets us retrieve APK and IPA, iOS and Android builds off the phone, so that we can continue testing with CI/CD. They integrate with Jenkins, and Jenkins is the main CI/CD."
"Sauce Labs helps us identify the root causes of bugs. The solution offers a lot of flexibility by providing the latest iOS and Android emulator versions, and even the Appium updates when it comes out in the market."
"Testing across multiple devices and environments is now possible to do quickly and effectively."
"The most valuable feature is the cross-browser feature, it has many android and iOS devices both simulators and real devices. It's easy to integrate. I also like video recording too."
"The insights section provides a great overall state of the automation suite and can identify trends relatively quickly. If we see a dip in our passing rate over time, we can look at what changed when the test started failing to find the root cause rather than doing a quick fix to find that the test fails a short time later."
"They update for the latest browsers and mobile phones and support a lot of combinations. They have 1,000-plus desktop combinations and browser versions, which is really great. We need that at Applause. The all-in-one testing suite aspect of it is really important because most of our clients prefer to go to one place."
 

Cons

"Their pricing structure is complicated and can be improved."
"Lacking capability options that can be directly integrated."
"I would like for there to be more detail in regards to the quality of our code i.e. how many failures occurred, how many passed based on industry standard metrics, etc."
"On a rare occasion, I will come into a ticket where a customer will have reached out to me after reaching out to Sauce Labs, saying, "Sauce Labs doesn't understand what I am going through. They are not being very helpful." So, I try to do clean up there. Outside of those extremely rare occasions, I have only had one or two of those support issues."
"They should provide a JIRA integration plugin so that we can easily log issues."
"With the desktop browser, we can inspect any screen with the web developer option, but they should provide something for mobiles so that we can quickly inspect elements on the device. To write the Selenium scripts, we require web locators. We have to capture them from the local and execute the script on Sauce Labs. If Sauce Labs can provide a solution where we can inspect any of the mobile devices online, it will be very helpful for us."
"This product is not super scalable, because you have a very specific number of VMs that you can use."
"Unable to segregate reports for tests that are currently being developed, and might not be returning useful results."
"There have been various times throughout the last month or so where the service has gone down during business hours."
"We have had some issues with the Sauce Connect Proxy on our Jenkins servers failing to start, which makes the optimal CI/CD pipeline come to a halt."
 

Pricing and Cost Advice

"The pricing is complicated. It's in the middle."
"Go ahead please. Try it at a smaller scale."
"It could be less like pay-per-use with a lower rate."
"Trial the product and see if it suits your needs."
"We did initially go with Sauce Labs because of the pricing and integration."
"The pricing is reasonable due to the amount of diversity that they provide. However, I feel they might be more flexible to bargain based on their relationship with our organization."
"With respect to pricing, they did a bundled discount because we went with Sauce Labs for both mobile and browser. They were very competitive on pricing and provided a bundle discount for us as a larger customer."
"When you reach the Enterprise licensing tier, base level being with 10 concurrent test sessions, pricing is essentially per-unit-of-concurrency thereafter with a relatively linear increase and not much benefit for "bulk"."
"It is an expensive tool."
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Top Industries

By visitors reading reviews
Computer Software Company
15%
Financial Services Firm
15%
Manufacturing Company
9%
Comms Service Provider
8%
Financial Services Firm
19%
Computer Software Company
12%
Manufacturing Company
6%
Retailer
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

Ask a question
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What do you like most about Sauce Labs?
It has significantly enhanced our testing accuracy by approximately 50%.
What needs improvement with Sauce Labs?
Sauce Labs can include new technologies like generative AI, which can reduce the human effort in writing test cases. For example, in my current project, we reduced the time it took to complete user...
What is your primary use case for Sauce Labs?
I work as an automation engineer using Selenium WebDriver with Java, and API automation using Rest Assured with Java. I have also worked with Docker integration on AWS. Additionally, I have experie...
 

Comparisons

 

Also Known As

Testdroid
No data available
 

Overview

 

Sample Customers

Rovio, Paf, Supercell, NITRO Games, Seriously, AVG, Google, Bosch, Yahoo, Microsoft, Yandex, Mozilla, eBay, PayPal, TESCO, Cisco WebEx, Facebook, LinkedIn, skype, Subway
Salesforce.com, Mozilla, Zendesk, Puppet Labs, Twitter, Bank of America, Eventbrite, Bleacher Report, Okta, Intuit, Travelocity, Sharecare, CapitalOne.
Find out what your peers are saying about Bitbar vs. Sauce Labs and other solutions. Updated: May 2025.
860,168 professionals have used our research since 2012.