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BrowserStack vs Sauce Labs comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Mar 16, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

BrowserStack
Ranking in Functional Testing Tools
8th
Average Rating
8.0
Reviews Sentiment
7.0
Number of Reviews
25
Ranking in other categories
AI-Augmented Software-Testing Tools (1st)
Sauce Labs
Ranking in Functional Testing Tools
13th
Average Rating
8.8
Reviews Sentiment
7.2
Number of Reviews
113
Ranking in other categories
Test Automation Tools (15th)
 

Mindshare comparison

As of May 2025, in the Functional Testing Tools category, the mindshare of BrowserStack is 10.4%, down from 10.7% compared to the previous year. The mindshare of Sauce Labs is 5.7%, down from 6.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Functional Testing Tools
 

Featured Reviews

ANand Kale - PeerSpot reviewer
Good in the area of automation and offers a high test coverage to users
I integrated BrowserStack into our company's web and application test workflows because it has plugins that work with browsers and applications, allowing for cross-browser testing. BrowserStack was really helpful for cross-browser testing in areas involving mobiles, web applications, or tablets. The tool can help with the testing across all applications. I have not experienced any time-saving feature from the use of the tool. My company uses the product for real-device testing since it has a bunch of devices in our library. My company has a repository where we do manual testing. BrowserStack improved the quality of our company's applications. Improvements I have seen with the testing part revolve around the fact that it is able to do testing at a fast pace. The quality of the product is better since it can go through all the parts of the applications, meaning it can provide high test coverage. The tool is also good in the area of automation. The test coverage is higher, and the time taken during the testing phase is less due to automation. I have not used the product's integration capabilities since my company doesn't have the option to look at other QA testing tools like Selenium, which can be used for the automation capabilities provided. The product should offer more support for cross-browser testing, device testing, and testing across multiple devices. I rate the tool an eight out of ten.
Joel Alonzo - PeerSpot reviewer
Metrics about testing across the company are easily accessible, and it's easy to get teams up and running
Multi-domain SSO is a big concern for us right now, especially as we've been merged into a larger company. I suddenly have teams coming from 20 different domains, and because the main master Sauce Labs account is locked down to one SSO domain, there are teams that can't run a test right now. I've heard they're working on a solution and they've been very communicative with us about it. A solution to that would help us a lot. The other issue is that when you're behind a corporate proxy and inside a corporate network, it's a nightmare in general. And the problem that we've come up against over and over again is that a lot of our network staff don't want to open up giant CIDR blocks to internal traffic. Opening it up to one endpoint which is Sauce Labs, through a little API is perfectly fine. That's one IP address and it's no big deal. But for their virtual machines they have one jump box and that jump box contains an entire CIDR block that changes each time the tunnel starts up. In other words, if every call went into one IP and that got bounced back to a load balancer or net gateway, that would help a lot too. When I go to the network team and say, "Hey, we're using a product, a piece of software, and I need an entire CIDR block opened," the first and almost eternal response to that will be "absolutely not." Getting things set up and running is always going to be a bit of a struggle within any corporate environment. Most of that is not Sauce Labs' fault, but the things I just mentioned are things they could do to help deal with that struggle.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We like the model device factory for iOS and Android devices."
"Testing across devices and browsers without maintaining that inventory is invaluable."
"I like that it offers full device capability."
"Local testing for products with no public exposure is an advantage in development."
"It is a stable solution. There's no lagging and jittering."
"It's helpful for me to test on different devices."
"It is a scalable solution."
"The main core concept behind this product is, it takes the overhead of maintaining all of your devices or particular computers. It continuously adds the latest devices that are coming into the market."
"It provides a comprehensive selection of browsers and platform versions for our test automations and CI/CD pipeline process. It also provides a comprehensive set of virtual mobile devices, which we can configure for our automation and availability. These features are valuable for us when it comes to testing our applications. We have a website and mobile applications that we want to test and diversify to various browsers and mobile devices as well as restore various versions. This helps us to find bugs that users might be facing and correct them."
"Sauce Lab analytics helped us to get detailed knowledge on test cases execution and logs."
"Testing subscription videos for on-demand software, making them better quality and bug free for our customers."
"It runs on the cloud, so you don't have physical setups to run all of this."
"Since this is an all-in-one testing site, we are able to take advantage of the browser OS combinations, mobile emulators and simulators, and real mobile devices. This is important to us since we have a variety of users, browsers, OS, etc."
"It has a wide assortment of platforms."
"It helped to integrate our performance testing and UAT, which helped to deliver a bug free software for our customers."
"Maintaining many environments for test is a bear. These guys make it so easy with their CI integration that you can have tests going in after a few hours."
 

Cons

"It is difficult to use for someone who has little to no experience."
"BrowserStack operates at a slow pace, it could improve by making it faster."
"Sometimes BrowserStack is really slow and devices are not loading. it is really annoying and that's why we bought several newer devices because sometimes it's affecting us a lot."
"There is room for improvement in pricing."
"I haven't seen AI in BrowserStack, making it in an area where improvements are required in the product."
"The solution is slow."
"Occasionally, there are disruptions in the connection which can interfere with our testing processes, especially when testing on phones."
"We are having difficulty with the payment system for the BrowserStack team, as they only accept credit cards and we are encountering some issues."
"Another aspect that could be improved is having the virtual devices boot up a little quicker. Sometimes we wait up to a minute before a device is available. It would be nice if that was 30 seconds or so."
"Lacks the ability to start multiple tests simultaneously."
"We had some specific features that we opened tickets on, although they were not earth-shattering. For example, the way the menus scroll could be improved because it does not have a bar, the way that people are used to, where you can move up and down."
"We have found that during automated testing this can be very slow. This causes inconsistencies with the tests. It's very difficult to rely on a service when you can't be sure if a test will pass or fail the next time it runs. This means building in a lot of sync time into the tests which in turn slows them down. If this speed could be improved then the service would be much better."
"When we were in development, it was a bit of a pain because we have onshore and offshore development. One of our development shops is in India, and we were running tests over there. When some of the users tried to log in, it was slow for them or we didn't have enough licenses. That was during the core development before we even launched."
"Integration with Github, as well as several other similar tools, could be improved."
"Running tests in the SauceCloud can take longer than running in a local environment."
"There have been various times throughout the last month or so where the service has gone down during business hours."
 

Pricing and Cost Advice

"There are different licenses available that can be customized. You can select the features that you want only to use which can be a cost-benefit."
"This solution costs less than competing products."
"Compared to other solutions, BrowserStack is one of the cheapest."
"As for pricing, I can't provide a clear evaluation as I'm not directly involved in those discussions."
"The price is fine."
"The price of BrowserStack is high."
"My company found the product's license to be very compatible with our budget, and we pay 5,000 to 10,000 per year for licenses."
"BrowserStack could have a better price, but good things have a price."
"When you reach the Enterprise licensing tier, base level being with 10 concurrent test sessions, pricing is essentially per-unit-of-concurrency thereafter with a relatively linear increase and not much benefit for "bulk"."
"With respect to pricing, they did a bundled discount because we went with Sauce Labs for both mobile and browser. They were very competitive on pricing and provided a bundle discount for us as a larger customer."
"Their pricing is incredibly competitive."
"We have an enterprise account; it has worked great for our needs."
"Compared with other services, Sauce Labs is a bit expensive."
"We pay for a specific number of VMs."
"It is an expensive tool."
"The number of concurrent VMs that Sauce Labs provides depends on your purchase license level."
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Top Industries

By visitors reading reviews
Computer Software Company
16%
Financial Services Firm
14%
Manufacturing Company
7%
Retailer
6%
Financial Services Firm
19%
Computer Software Company
15%
Retailer
7%
Manufacturing Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about BrowserStack?
The product's initial setup phase was not very difficult.
What is your experience regarding pricing and costs for BrowserStack?
My company found the product's license to be very compatible with our budget, and we pay 5,000 to 10,000 per year for licenses.
What needs improvement with BrowserStack?
I haven't seen AI in BrowserStack, making it in an area where improvements are required in the product. Accessibility testing is an area of concern where improvements are required.
What do you like most about Sauce Labs?
It has significantly enhanced our testing accuracy by approximately 50%.
What needs improvement with Sauce Labs?
Sauce Labs can include new technologies like generative AI, which can reduce the human effort in writing test cases. For example, in my current project, we reduced the time it took to complete user...
What is your primary use case for Sauce Labs?
I work as an automation engineer using Selenium WebDriver with Java, and API automation using Rest Assured with Java. I have also worked with Docker integration on AWS. Additionally, I have experie...
 

Comparisons

 

Overview

 

Sample Customers

Microsoft, RBS, jQuery, Expedia, Citrix, AIG
Salesforce.com, Mozilla, Zendesk, Puppet Labs, Twitter, Bank of America, Eventbrite, Bleacher Report, Okta, Intuit, Travelocity, Sharecare, CapitalOne.
Find out what your peers are saying about BrowserStack vs. Sauce Labs and other solutions. Updated: May 2025.
851,604 professionals have used our research since 2012.