Sauce Labs and BrowserStack compete in the software testing market. Sauce Labs appears to have the upper hand due to its robust feature set, seamless integration capabilities, and efficient customer service.
Features: Sauce Labs offers video recording of test runs, extensive mobile web and native mobile support, and efficient handling of parallel test executions. Its integration capabilities and detailed reporting are highly valued. BrowserStack provides geolocation and network configuration testing, offering a strong array of testing features appreciated for particular use cases.
Room for Improvement: Sauce Labs is noted for the need to improve test execution speed and provide more prompt technical support. Enhancing platform-specific support and simplifying user management are suggested. BrowserStack users cite cost, seeking improvements in speed and stability, mentioning connectivity issues and the need for lower pricing and stronger support for emerging technologies.
Ease of Deployment and Customer Service: Sauce Labs provides options in public and private clouds, focusing on strong customer service through proactive support and efficient communication. BrowserStack is noted for reliable customer support, though experiences may vary by location. Both platforms offer extensive documentation and integrations, with Sauce Labs praised for smoother implementations.
Pricing and ROI: Sauce Labs is viewed as a more premium solution with flexible account tiers and shared licensing models, favored for its perceived cost-efficiency and support quality. BrowserStack, while offering lower individual licensing costs, becomes expensive as usage scales. Both platforms report high ROI from efficiency improvements, with Sauce Labs often receiving more positive feedback on its value.
Product | Market Share (%) |
---|---|
BrowserStack | 10.0% |
Sauce Labs | 5.5% |
Other | 84.5% |
Company Size | Count |
---|---|
Small Business | 7 |
Midsize Enterprise | 7 |
Large Enterprise | 10 |
Company Size | Count |
---|---|
Small Business | 33 |
Midsize Enterprise | 26 |
Large Enterprise | 73 |
BrowserStack is a cloud-based cross-browser testing tool that enables developers to test their websites across various browserson different operating systems and mobile devices, without requiring users to install virtual machines, devices or emulators.
Sauce Labs is a functional testing tool that ensures your apps and websites work flawlessly on every browser, OS, and device. The solution allows you to automate functional testing on multiple operating systems and browsers, emulating the way that a user would use the website. With Sauce Labs, you can also run tests on various operating system and browser combinations in parallel, reducing the amount of time to get results. The Sauce Labs solution provides enterprise-grade security, scalability, and reliability.
Sauce Labs Features
Sauce Labs has many valuable key features. Some of the most useful ones include:
Sauce Labs Benefits
There are many benefits to implementing Sauce Labs. Some of the biggest advantages the solution offers include:
Reviews from Real Users
Sauce Labs is a solution that stands out when compared to many of its competitors. It has valuable features that include error logging, helpful dashboards, and its browser.
Joel A., Product Manager - Data & APIs at a marketing services firm, says, "The error logging is very robust. If we run a test through Sauce Labs and there's some sort of issue, a log will appear on the screen. Log messages are usually heinous and horrible... Sauce Labs is incredibly good at saying things like, 'Hey, here is the exact issue. Fix this and you can run the test.' That helps in getting things up and running and executing the way they should."
Savio D., Sr. IT Architect at a healthcare company, mentions, "Sauce Labs' dashboards contain multiple useful metrics in one place. Everything is represented to us visually on the dashboard, which helps us understand where to focus our attention, what the issues are, and what we need to resolve."
PeerSpot reviewer, Rob L., Director of Quality Assurance - Shared Service at a financial services firm, writes, “The most valuable feature for us is the browser. The most critical thing is that this software aligns with our Agile and DevOps way of doing things. It integrates with kickoff scripts through DevOps.”
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