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BrowserStack vs CrossBrowserTesting comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Jun 3, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

BrowserStack
Ranking in Functional Testing Tools
4th
Average Rating
8.0
Reviews Sentiment
6.6
Number of Reviews
33
Ranking in other categories
AI-Augmented Software-Testing Tools (1st)
CrossBrowserTesting
Ranking in Functional Testing Tools
29th
Average Rating
9.0
Reviews Sentiment
7.6
Number of Reviews
19
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of September 2026, in the Functional Testing Tools category, the mindshare of BrowserStack is 3.0%, down from 10.1% compared to the previous year. The mindshare of CrossBrowserTesting is 1.3%, up from 0.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Functional Testing Tools Mindshare Distribution
ProductMindshare (%)
BrowserStack3.0%
CrossBrowserTesting1.3%
Other95.7%
Functional Testing Tools
 

Featured Reviews

RM
Managing Technical Consultant at a tech vendor with 10,001+ employees
Cross-platform testing has accelerated releases and now needs smarter AI-driven test creation
The best features that BrowserStack offers include the ability to run manual and automated tests on real devices. We can create bugs, integrate it with other platforms like Jira or Azure, and use self-healing scripts with Selenium. We also have the test runs for different versions or with different frameworks, not just Selenium but with Playwright as well. Additionally, there are real-time dashboards and notifications sent when tests fail or when we need screenshots or recordings of test executions, and we can easily integrate this into our pipelines. BrowserStack has positively impacted my organization by providing an out-of-the-box solution for whole test executions across different projects for our automobile customers. We have worked on around twenty to thirty projects, and the need for a stable, customizable single test execution platform that supports different platforms has been met. It has helped manage the entire quality assurance of the product efficiently. The measurable improvements due to BrowserStack include a significant efficiency gain, allowing the whole team to collaborate on testing and communicate faster. Also, the easier integration with project management tools has been beneficial. The documentation of findings has improved, which helps us share insights with different project stakeholders.
CN
Senior DevOps Engineer at a financial services firm with 10,001+ employees
Knowledgeable support, scalable, and stable
We use CrossBrowserTesting for testing our web-based applications We had some issues with the onboarding process and the cloud conductivity could improve. I have used CrossBrowserTesting within the past 12 months. CrossBrowserTesting is stable. I have found CrossBrowserTesting to be scalable.…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"BrowserStack has positively impacted our organization by improving collaboration and showing quality improvements in releases, with the number of defects leaking into production significantly reduced."
"The most valuable feature was that it was very easy to connect to our web-application without much additional configuration."
"I've worked on testing integrations with BrowserStack, particularly with a platform called IT. This involves testing the registration process, including receiving verification codes on devices and phones. BrowserStack has been excellent for testing these integrations, providing a seamless workflow development experience."
"More than a feature, it was the hardware support that we were able to get through the interfaces, and this helped us address a very rare requirement that had come up within our end customer's stack."
"The main core concept behind this product is, it takes the overhead of maintaining all of your devices or particular computers. It continuously adds the latest devices that are coming into the market."
"We use BrowserStack for testing on different platforms, and it's a platform that allows us to test on different devices and platforms, which we are using as a regression tool and for testing on different devices."
"It just added some flexibility. There was nothing that improved our coding standards, etc. because all of our UIs were functional before we tried it."
"BrowserStack positively impacts my organization by saving time in the QA testing process and clarifying the mission, which is important."
"Our site's conversion from a static to an adaptive flexible layout was a major goal for our web site, and CrossBrowserTesting was an invaluable tool for trying out that new code."
"I am able to continuously test my new releases across browser versions without issues."
"CrossBrowserTesting helps a lot with the responsive testing in different mobiles and browsers and has good tools for our testing like taking videos and screenshots."
"The ability to replay sessions is valuable for tracking down issues."
"The CrossBrowserTesting Selenium API and live test features have greatly improved our team's ability to quickly and effectively perform QA."
"SmartBear has excellent, informative webinars, so keep an eye out for those."
"Each new session started with the live testing feature allows for a cleared browser and new experience to be able to not only see these attributes on the page clearly but also pass clean data."
"We no longer need to have a full QA team, testing is more quickly and reliably reproduced, and scheduled daily tests assist in catching any bugs which fall through the cracks and make it to the production environment."
 

Cons

"One of the biggest issues with BrowserStack is that if you don't have your network set up by the book, it's hard to get it to work with local desk machines."
"I would like to see clearer visibility."
"If you are inactive for 30 minutes, the solution will close."
"It is difficult to use for someone who has little to no experience."
"BrowserStack operates at a slow pace, it could improve by making it faster."
"BrowserStack sometimes works well and other times it is very slow."
"Sometimes BrowserStack is really slow and devices are not loading. it is really annoying and that's why we bought several newer devices because sometimes it's affecting us a lot."
"There is room for improvement in pricing."
"We had some issues with the onboarding process and the cloud conductivity could improve."
"I have experienced some lagging issues, and it does not seem like all of the testing environments are configured the same."
"The five minute timeouts can cause irritation if you have just popped away to consult some supporting documentation."
"The "Getting Started" documentation for Selenium testing could be improved."
"The speed connection in mobile devices could be improved, because sometimes the load time is uncertain."
"There should be more detailed training on CrossBrowserTesting."
"Automated testing could be improved."
"Being able to test on real devices via the virtual connection is wonderful, but it can cause some lag and load time issues while testing."
 

Pricing and Cost Advice

"The price is fine."
"BrowserStack could have a better price, but good things have a price."
"This solution costs less than competing products."
"As for pricing, I can't provide a clear evaluation as I'm not directly involved in those discussions."
"The price of BrowserStack is high."
"Compared to other solutions, BrowserStack is one of the cheapest."
"There are different licenses available that can be customized. You can select the features that you want only to use which can be a cost-benefit."
"My company found the product's license to be very compatible with our budget, and we pay 5,000 to 10,000 per year for licenses."
"The lowest price point is very reasonable. It is also useful if only one person in the company needs to check on the browser display."
"CrossBrowserTesting offered the best value for its price."
"SmartBear offers bundles of products that work together."
"A few intermediary pricing options for small QA teams would be nice, e.g., unlimited screenshots, "as you need it" parallel tests, etc."
"It is worth the pricing as the product is supported on multiple platforms and browsers."
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Top Industries

By visitors reading reviews
Financial Services Firm
13%
Manufacturing Company
10%
Outsourcing Company
8%
Comms Service Provider
7%
Construction Company
15%
Comms Service Provider
10%
Outsourcing Company
9%
Financial Services Firm
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business11
Midsize Enterprise8
Large Enterprise13
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise5
Large Enterprise10
 

Questions from the Community

What needs improvement with BrowserStack?
Improvements for BrowserStack could include better usability when working under a private network or a VPN, since it can be challenging to access restricted URLs. There are times when running an au...
What is your primary use case for BrowserStack?
In the start of my career, I performed functional testing on mobile devices and web applications, and I used BrowserStack for testing web applications and mobile applications for one year. My main ...
Ask a question
Earn 20 points
 

Overview

 

Sample Customers

Microsoft, RBS, jQuery, Expedia, Citrix, AIG
St. Jude Children's Research Hospital, Accenture, Sony, Los Angeles Times, ADP, Verizon, T-Mobile, Wistia
Find out what your peers are saying about BrowserStack vs. CrossBrowserTesting and other solutions. Updated: September 2026.
913,683 professionals have used our research since 2012.