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CrossBrowserTesting vs Sauce Labs comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 18, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

CrossBrowserTesting
Ranking in Functional Testing Tools
28th
Average Rating
9.0
Reviews Sentiment
7.6
Number of Reviews
19
Ranking in other categories
No ranking in other categories
Sauce Labs
Ranking in Functional Testing Tools
12th
Average Rating
8.8
Reviews Sentiment
7.2
Number of Reviews
113
Ranking in other categories
Test Automation Tools (20th)
 

Mindshare comparison

As of August 2026, in the Functional Testing Tools category, the mindshare of CrossBrowserTesting is 1.4%, up from 0.9% compared to the previous year. The mindshare of Sauce Labs is 4.2%, down from 5.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Functional Testing Tools Mindshare Distribution
ProductMindshare (%)
Sauce Labs4.2%
CrossBrowserTesting1.4%
Other94.4%
Functional Testing Tools
 

Featured Reviews

CN
Senior DevOps Engineer at a financial services firm with 10,001+ employees
Knowledgeable support, scalable, and stable
We use CrossBrowserTesting for testing our web-based applications We had some issues with the onboarding process and the cloud conductivity could improve. I have used CrossBrowserTesting within the past 12 months. CrossBrowserTesting is stable. I have found CrossBrowserTesting to be scalable.…
MR
Lead Consultant at a tech services company with 10,001+ employees
Provides multiple test environments and saves time, but should have something for inspecting mobile apps screens
With the desktop browser, we can inspect any screen with the web developer option, but they should provide something for mobiles so that we can quickly inspect elements on the device. To write the Selenium scripts, we require web locators. We have to capture them from the local and execute the script on Sauce Labs. If Sauce Labs can provide a solution where we can inspect any of the mobile devices online, it will be very helpful for us. I also faced an issue where during the execution time, the iCloud password used to expire within a certain period, which used to create pop-ups on the screen making our tests fail. That was one thing that we faced many times. If that can be improved, it will be very helpful.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The CrossBrowserTesting Selenium API and live test features have greatly improved our team's ability to quickly and effectively perform QA."
"The screen shot portal is essential for an easy way to run tests across hundreds of browsers and retrieve screenshots which then indicate success or failure."
"CrossBrowserTesting improved my organization because it eliminates the need for a physical device with a tester to cover our used browsers."
"With screenshots, I can quickly verify a page looks universally good in minutes."
"It was the perfect solution that saved us time and money to perform web viewing tests on real devices, which allowed our team to correct multiple failures in devices."
"This solution helps lower the overhead cost associated with buying multiple devices."
"CrossBrowserTesting allows us to test our site with real-world devices in real-world scenarios and find what we're missing."
"Overall, the product does what we need and does it well."
"I cannot imagine our company without Sauce Labs."
"I have found the live test section with Sauce Labs to be extremely valuable. When you can't quite figure out why a test is failing, you can go to the live test results section within their tool and launch your test (specifying a given OS/browser, or device) manually and step through the test to see the issue more clearly, usually opening up the developer's tool console and watching the network calls and console (within Chrome) to usually find the underlying issue."
"Sauce Labs, for the most part, has very little to no down time, so our tests are running in parallel all through out the day and night."
"There is a huge amount of open source, community provided resources."
"Now I get results 100 times faster with a wider range of platforms and different browser versions used."
"My general overall impression of Sauce Labs is very positive."
"One of the most valuable features is that we do not have to have the cross-platform testing vehicles in-house, as Sauce Labs gives us the ability to test across platforms and that really helps give us confidence in our products."
"The most valuable feature is the ability to run concurrent automated tests up to a specified value, depending on what we are currently paying for."
 

Cons

"Being able to test on real devices via the virtual connection is wonderful, but it can cause some lag and load time issues while testing."
"Automated testing could be improved."
"The five minute timeouts can cause irritation if you have just popped away to consult some supporting documentation."
"A wider range of physical devices with more browser versions in the Selenium Grid would be great to insure users with out-of-date devices are able to interact with our sites."
"I had some problems with the local connection, but there is someone that can help us always on customer support chat."
"Elements of 'real' mobile/tablet testing could be sped up, as I still sometimes experience lag, which no one loves."
"Sometimes, some of their instances fail, particularly in older versions of browsers."
"I have had quite a few issues trying to use a virtual machine to test our application on."
"There have been various times throughout the last month or so where the service has gone down during business hours."
"Sauce Labs test execution speed should improve."
"I think it should be a longer trial period with more parallel tests available."
"An image comparison would be a nice feature to include in the Sauce Labs product."
"Stability needs improvement."
"Using Sauce Connect was very confusing."
"With the desktop browser, we can inspect any screen with the web developer option, but they should provide something for mobiles so that we can quickly inspect elements on the device. To write the Selenium scripts, we require web locators. We have to capture them from the local and execute the script on Sauce Labs. If Sauce Labs can provide a solution where we can inspect any of the mobile devices online, it will be very helpful for us."
"Sometimes pasting text while using "text object" does not seem to work, and it slows down testing times quite a bit."
 

Pricing and Cost Advice

"CrossBrowserTesting offered the best value for its price."
"A few intermediary pricing options for small QA teams would be nice, e.g., unlimited screenshots, "as you need it" parallel tests, etc."
"It is worth the pricing as the product is supported on multiple platforms and browsers."
"The lowest price point is very reasonable. It is also useful if only one person in the company needs to check on the browser display."
"SmartBear offers bundles of products that work together."
"When you reach the Enterprise licensing tier, base level being with 10 concurrent test sessions, pricing is essentially per-unit-of-concurrency thereafter with a relatively linear increase and not much benefit for "bulk"."
"We have an enterprise account; it has worked great for our needs."
"Cost-wise, it's decent. If you have to get the base version out of it, it's the best solution to go with. As compared to other cloud service providers, the pricing of Sauce Labs is decent."
"We did initially go with Sauce Labs because of the pricing and integration."
"The pricing is definitely on the higher end, and there are other options that are more cost-effective."
"It could be less like pay-per-use with a lower rate."
"They could improve on the pricing because it seems pretty expensive. I'm sure it's justified, but it's expensive."
"The pricing is reasonable due to the amount of diversity that they provide. However, I feel they might be more flexible to bargain based on their relationship with our organization."
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Top Industries

By visitors reading reviews
Construction Company
16%
Financial Services Firm
10%
Comms Service Provider
9%
Performing Arts
6%
Construction Company
14%
Financial Services Firm
11%
Outsourcing Company
10%
Comms Service Provider
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise5
Large Enterprise10
By reviewers
Company SizeCount
Small Business33
Midsize Enterprise26
Large Enterprise73
 

Overview

 

Sample Customers

St. Jude Children's Research Hospital, Accenture, Sony, Los Angeles Times, ADP, Verizon, T-Mobile, Wistia
Salesforce.com, Mozilla, Zendesk, Puppet Labs, Twitter, Bank of America, Eventbrite, Bleacher Report, Okta, Intuit, Travelocity, Sharecare, CapitalOne.
Find out what your peers are saying about CrossBrowserTesting vs. Sauce Labs and other solutions. Updated: June 2026.
908,800 professionals have used our research since 2012.