CrossBrowserTesting vs Sauce Labs comparison

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CrossBrowserTesting

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Executive SummaryUpdated on Dec 18, 2024

Sauce Labs and CrossBrowserTesting compete in browser testing tools. While Sauce Labs excels in features, CrossBrowserTesting is seen as having superior functionality according to user reviews.

Features: Sauce Labs offers extensive integration capabilities, a wide range of browser and device testing options, and supports continuous integration. CrossBrowserTesting features real-time testing, advanced debugging tools, and detailed test insights.

Room for Improvement: Sauce Labs could enhance its debugging capabilities, improve real-time testing support, and lower its costs. CrossBrowserTesting might benefit from expanding its browser and device support, streamlining its user interface, and enhancing integration with CI/CD tools.

Ease of Deployment and Customer Service: Sauce Labs provides cloud-based solutions minimizing setup time and offering prompt and comprehensive customer service. CrossBrowserTesting's cloud platform is adaptable and well-regarded for its personalized support during integration.

Pricing and ROI: Sauce Labs has higher setup costs but is seen as offering strong ROI with its comprehensive features and scalability, appealing to large enterprises. CrossBrowserTesting offers a cost-effective solution with straightforward pricing, attracting small to mid-sized organizations without compromising functionality.

To learn more, read our detailed CrossBrowserTesting vs. Sauce Labs Report (Updated: January 2026).

CrossBrowserTesting vs. Sauce Labs

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Helped 881,082 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

CrossBrowserTesting

Ranking in Functional Testing Tools

27th

Average Rating

9.0

Reviews Sentiment

7.6

Number of Reviews

Ranking in other categories

No ranking in other categories

Sauce Labs

Ranking in Functional Testing Tools

13th

Average Rating

8.8

Reviews Sentiment

7.2

Number of Reviews

113

Ranking in other categories

Test Automation Tools (18th)

Mindshare comparison

As of January 2026, in the Functional Testing Tools category, the mindshare of CrossBrowserTesting is 1.3%, up from 0.8% compared to the previous year. The mindshare of Sauce Labs is 5.0%, down from 6.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Functional Testing Tools Market Share Distribution
Product	Market Share (%)
Sauce Labs	5.0%
CrossBrowserTesting	1.3%
Other	93.7%

Functional Testing Tools

Featured Reviews

CharlesNetshivhera

Senior DevOps Engineer at a financial services firm with 10,001+ employees

Knowledgeable support, scalable, and stable

We use CrossBrowserTesting for testing our web-based applications We had some issues with the onboarding process and the cloud conductivity could improve. I have used CrossBrowserTesting within the past 12 months. CrossBrowserTesting is stable. I have found CrossBrowserTesting to be scalable.…

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Mohit Rathi

Lead Consultant at a tech services company with 10,001+ employees

Provides multiple test environments and saves time, but should have something for inspecting mobile apps screens

With the desktop browser, we can inspect any screen with the web developer option, but they should provide something for mobiles so that we can quickly inspect elements on the device. To write the Selenium scripts, we require web locators. We have to capture them from the local and execute the script on Sauce Labs. If Sauce Labs can provide a solution where we can inspect any of the mobile devices online, it will be very helpful for us. I also faced an issue where during the execution time, the iCloud password used to expire within a certain period, which used to create pop-ups on the screen making our tests fail. That was one thing that we faced many times. If that can be improved, it will be very helpful.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The support team is top-notch. I have a great relationship with them. They are extremely honest and responsive."

"Selenium Grid allows testing multiple platforms to insure functionality for most users."

"I have found CrossBrowserTesting to be scalable."

"The extensive range of products available to simulate is something I have come to appreciate as it has resulted in an ability to broaden the scope of our tests."

"With screenshots, I can quickly verify a page looks universally good in minutes."

"When developing new pages that have questionable functionality or coding, we will often use CBT to test it in a browser. CBT works with our testing environment and development site."

"Record and Replay is the most used functionality for us, as we can record the test cases and play them on multiple combinations of platforms."

"It has increased the speed of our regression testing."

More CrossBrowserTesting pros

"It provides zero maintenance browser instances."

"Live device testing. As we all know, It's really hard and challenging to find/purchase many real devices to test because it will be costly and not all the team can be able to purchase all of the devices out there. We used to have a lot of real devices under our labs. However, it is really time-consuming to maintain those devices and make sure they are up to date with the testing requirements."

"I like the dashboard and seeing the test results. As a manager, I like to see the insights of the people using it, understanding the total path and run. I can see all of that as a manager. I also know team members love seeing the dashboard and seeing the test results in real-time."

"The most critical thing is that this software aligns with our Agile and DevOps way of doing things. It integrates with kickoff scripts through DevOps."

"The most valuable feature is the ability to run concurrent automated tests up to a specified value, depending on what we are currently paying for."

"Sauce Labs is optimized for automation and integration with the major CI/CD platforms and developer tools. We have an integration with App Center that we're working on. They have a storage API that lets us retrieve APK and IPA, iOS and Android builds off the phone, so that we can continue testing with CI/CD. They integrate with Jenkins, and Jenkins is the main CI/CD."

"The insights section provides a great overall state of the automation suite and can identify trends relatively quickly. If we see a dip in our passing rate over time, we can look at what changed when the test started failing to find the root cause rather than doing a quick fix to find that the test fails a short time later."

"I find that the multitude of browser and OS versions are very helpful for broadening testing scope."

More Sauce Labs pros

Cons

"Sometimes the testing is slow."

"I have had quite a few issues trying to use a virtual machine to test our application on."

"The five minute timeouts can cause irritation if you have just popped away to consult some supporting documentation."

"It would be useful if we can run the live-testing test cases on multiple platforms at the same time, instead of waiting for one session to finish."

"The speed connection in mobile devices could be improved, because sometimes the load time is uncertain."

"I have experienced some lagging issues, and it does not seem like all of the testing environments are configured the same."

"A problem that we are facing quite often is related to the network connection. Tests can fail if the remote CrossBrowserTesting's VM has connection problems. This happens mostly with browsers of Internet Explorer family which work on Windows OS."

"Sometimes, some of their instances fail, particularly in older versions of browsers."

More CrossBrowserTesting cons

"We have had some issues with the Sauce Connect Proxy on our Jenkins servers failing to start, which makes the optimal CI/CD pipeline come to a halt."

"Sauce Labs has room for improvement with its price point. Using a real mobile device, and having that dedicated to your team, costs more than actually purchasing a mobile device. We haven't tried the real devices yet. This is because of their price point."

"Speeds up the time it takes to run end-to-end user interface (UI) tests inside their virtual machines (VMs)."

"As a web product QA team, we sometimes need to spot check some new child site on multiple browsers and OS(es). It was a little time consuming for us since we need to click on each of the browser/OS combinations and start a new session to test. Every sprint, with new features and child pages being added, we mostly need to do the same steps over and over again."

"The pricing model of Sauce Labs could be more flexible. Sauce Labs has just one price for the type of solution and a set number of devices. Other solutions have a fee for the base solution and an additional cost per device. If you're a smaller organization, you have to consider your needs. Some smaller companies still need to test various devices, so my advice is to start small and scale up as needed. We had initially planned to start big, but that would have been a big waste."

"The ability to install profiles on iOS real mobile devices should be included."

"Sometimes pasting text while using "text object" does not seem to work, and it slows down testing times quite a bit."

"Sauce Labs' dashboard could be improved by adding more filters and allowing more customization options. There was one instance where the dashboard on the Sauce Labs UI didn't meet our requirements, so we had to use the Sauce Labs API to create some apps and dashboards on our own. The API endpoints could be a little more robust and customizable."

More Sauce Labs cons

Pricing and Cost Advice

"SmartBear offers bundles of products that work together."

"It is worth the pricing as the product is supported on multiple platforms and browsers."

"The lowest price point is very reasonable. It is also useful if only one person in the company needs to check on the browser display."

"A few intermediary pricing options for small QA teams would be nice, e.g., unlimited screenshots, "as you need it" parallel tests, etc."

"CrossBrowserTesting offered the best value for its price."

"The number of concurrent VMs that Sauce Labs provides depends on your purchase license level."

"Trial the product and see if it suits your needs."

"We have an enterprise account; it has worked great for our needs."

"The pricing is definitely on the higher end, and there are other options that are more cost-effective."

"With respect to pricing, they did a bundled discount because we went with Sauce Labs for both mobile and browser. They were very competitive on pricing and provided a bundle discount for us as a larger customer."

"Cost-wise, it's decent. If you have to get the base version out of it, it's the best solution to go with. As compared to other cloud service providers, the pricing of Sauce Labs is decent."

"We did initially go with Sauce Labs because of the pricing and integration."

"Try the free trial and work with a Sauce Labs representative to see what package works best for your application(s)."

More Sauce Labs pricing and cost advice

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Top Industries

By visitors reading reviews

Computer Software Company

17%

Performing Arts

Government

University

Financial Services Firm

15%

Computer Software Company

Manufacturing Company

Comms Service Provider

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	9
Midsize Enterprise	5
Large Enterprise	10

By reviewers
Company Size	Count
Small Business	33
Midsize Enterprise	26
Large Enterprise	73

Questions from the Community

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What do you like most about Sauce Labs?

It has significantly enhanced our testing accuracy by approximately 50%.

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What needs improvement with Sauce Labs?

Sauce Labs can include new technologies like generative AI, which can reduce the human effort in writing test cases. For example, in my current project, we reduced the time it took to complete user...

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What is your primary use case for Sauce Labs?

I work as an automation engineer using Selenium WebDriver with Java, and API automation using Rest Assured with Java. I have also worked with Docker integration on AWS. Additionally, I have experie...

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Comparisons

BrowserStack vs CrossBrowserTesting

Compared 31% of the time

OpenText Functional Testing vs CrossBrowserTesting

Compared 9% of the time

LambdaTest vs CrossBrowserTesting

Compared 8% of the time

Eggplant Test vs CrossBrowserTesting

Compared 7% of the time

Tricentis Tosca vs CrossBrowserTesting

Compared 6% of the time

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BrowserStack vs Sauce Labs

Compared 35% of the time

Perfecto vs Sauce Labs

Compared 17% of the time

LambdaTest vs Sauce Labs

Compared 14% of the time

OpenText Functional Testing Lab for Mobile and Web vs Sauce Labs

Compared 4% of the time

OpenText Functional Testing vs Sauce Labs

Compared 2% of the time

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Product Reports

CrossBrowserTesting

Download CrossBrowserTesting product report

Download Sauce Labs product report

Overview

CrossBrowserTesting is a cloud testing platform that gives instant access to 1500+ different real desktop and mobile browsers for testers, developers, and designers.

Native debugging tools make manual testing easy to inspect and correct HTML, CSS, and JavaScript errors on any browser.
Take automated screenshots across multiple browsers at once, then compare side-by-side against historical test runs.

SmartBear

Sauce Labs is a functional testing tool that ensures your apps and websites work flawlessly on every browser, OS, and device. The solution allows you to automate functional testing on multiple operating systems and browsers, emulating the way that a user would use the website. With Sauce Labs, you can also run tests on various operating system and browser combinations in parallel, reducing the amount of time to get results. The Sauce Labs solution provides enterprise-grade security, scalability, and reliability.

Sauce Labs Features

Sauce Labs has many valuable key features. Some of the most useful ones include:

Automated cross-browser testing
Mobile testing
Secure tunneling protocol
Usage reporting
Enterprise security
Provisioning
Centralized user account management
Access controls
Support for Selenium, Appium, and JUnit Testing

Sauce Labs Benefits

There are many benefits to implementing Sauce Labs. Some of the biggest advantages the solution offers include:

Speed up development time: The solution makes it possible for you to test web and mobile apps in parallel and accelerate your testing time by up to 10x or more. Using Sauce Labs, you can increase developer productivity because your teams will be able to spend less time with test maintenance and debug faster.

No worrying about infrastructure: With Sauce Labs, you don’t have to buy or maintain more servers or mobile devices. You also don’t need to worry about updating browsers or VM licenses. Sauce Labs allows you to easily scale your tests with parallelization to speed up test cycles and boost capacity on their reliable cloud.

Run tests securely: The solution enables you to securely run your scripts and access your data and files from behind your firewall. Sauce Labs generates single-use VMs for every test and destroys them immediately afterwards so your data always remains secure.

Easy integration for your CI systems: Sauce Labs automated testing platform integrates with Jenkins, Bamboo, Microsoft VSTS, and others so you can test as fast as you develop. In addition, you can share results instantly by using the solution’s simple plugins.

Reviews from Real Users

Sauce Labs is a solution that stands out when compared to many of its competitors. It has valuable features that include error logging, helpful dashboards, and its browser.

Joel A., Product Manager - Data & APIs at a marketing services firm, says, "The error logging is very robust. If we run a test through Sauce Labs and there's some sort of issue, a log will appear on the screen. Log messages are usually heinous and horrible... Sauce Labs is incredibly good at saying things like, 'Hey, here is the exact issue. Fix this and you can run the test.' That helps in getting things up and running and executing the way they should."

Savio D., Sr. IT Architect at a healthcare company, mentions, "Sauce Labs' dashboards contain multiple useful metrics in one place. Everything is represented to us visually on the dashboard, which helps us understand where to focus our attention, what the issues are, and what we need to resolve."

PeerSpot reviewer, Rob L., Director of Quality Assurance - Shared Service at a financial services firm, writes, “The most valuable feature for us is the browser. The most critical thing is that this software aligns with our Agile and DevOps way of doing things. It integrates with kickoff scripts through DevOps.”

Sample Customers

St. Jude Children's Research Hospital, Accenture, Sony, Los Angeles Times, ADP, Verizon, T-Mobile, Wistia

Salesforce.com, Mozilla, Zendesk, Puppet Labs, Twitter, Bank of America, Eventbrite, Bleacher Report, Okta, Intuit, Travelocity, Sharecare, CapitalOne.

CrossBrowserTesting vs. Sauce Labs