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CrossBrowserTesting vs Zeenyx AscentialTest comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jun 3, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

CrossBrowserTesting
Ranking in Functional Testing Tools
27th
Average Rating
9.0
Reviews Sentiment
7.6
Number of Reviews
19
Ranking in other categories
No ranking in other categories
Zeenyx AscentialTest
Ranking in Functional Testing Tools
24th
Average Rating
9.4
Reviews Sentiment
7.5
Number of Reviews
13
Ranking in other categories
Test Management Tools (23rd)
 

Mindshare comparison

As of June 2026, in the Functional Testing Tools category, the mindshare of CrossBrowserTesting is 1.4%, up from 0.8% compared to the previous year. The mindshare of Zeenyx AscentialTest is 2.0%, up from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Functional Testing Tools Mindshare Distribution
ProductMindshare (%)
Zeenyx AscentialTest2.0%
CrossBrowserTesting1.4%
Other96.6%
Functional Testing Tools
 

Featured Reviews

CN
Senior DevOps Engineer at a financial services firm with 10,001+ employees
Knowledgeable support, scalable, and stable
We use CrossBrowserTesting for testing our web-based applications We had some issues with the onboarding process and the cloud conductivity could improve. I have used CrossBrowserTesting within the past 12 months. CrossBrowserTesting is stable. I have found CrossBrowserTesting to be scalable.…
Tobias Roth - PeerSpot reviewer
Software developer at Weiss GmbH Softwarelösungen
Robust automation with reusable steps and seamless integration
The concept of reusable steps in Zeenyx AscentialTest has significantly enhanced our test automation efficiency. Encapsulating common actions into modular steps reduces redundancy in test scripts and ensures consistency across scenarios. This approach streamlines maintenance efforts, allowing updates to be applied universally, making our test suite more agile and adaptable to evolving project requirements. The concept of reusable steps is a key factor in maximizing reusability and maintainability in our test automation strategy. AscentialTest's object recognition in snapshots is a robust feature that goes beyond standard elements, even accurately identifying objects within Datawindows. This capability ensures precise interaction with various components of an application's interface, further enhancing the reliability and effectiveness of our automated tests.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Aside from speeding up our processes, it also allowed us to tie in our automated test scenarios and integrate our reporting tools to make the entire process efficient and hassle free."
"Each new session started with the live testing feature allows for a cleared browser and new experience to be able to not only see these attributes on the page clearly but also pass clean data."
"When developing new pages that have questionable functionality or coding, we will often use CBT to test it in a browser. CBT works with our testing environment and development site."
"The ability to replay sessions is valuable for tracking down issues."
"The support team is top-notch. I have a great relationship with them. They are extremely honest and responsive."
"The extensive range of products available to simulate is something I have come to appreciate as it has resulted in an ability to broaden the scope of our tests."
"Overall, this solution has proved useful to our organization, and with future improvements and the hopeful addition of devices, it will continue to be a tool we use daily."
"Video recording of the script running in a cloud server."
"The most valuable feature of AscentialTest for us is that it fully supports PowerBuilder."
"If you use the PowerBuilder application, do choose AscentialTest without thinking twice."
"AscentialTest's object recognition in snapshots is a robust feature that goes beyond standard elements, even accurately identifying objects within Datawindows."
"Zeenyx AscentialTest provides excellent support for PowerBuilder applications, with very powerful and flexible object recognition, a highly visual drag and drop environment for creating application objects from snapshots, and tests that are easy and quick to manage and maintain."
"It's been really easy to automate the same applications TestComplete struggled with."
"Customer service is excellent; very helpful in addressing the issues and never hesitant in accepting the issues from their end; very responsive and quick to provide assistance."
"Our web site is dynamically generated to each user, so much so that the only testing solution we found was AscentialTest."
"Customer Service: Zeenyx team provides a wonderful customer support for any kind of issues we face and they worked along with us and provided solutions as early as possible too."
 

Cons

"Elements of 'real' mobile/tablet testing could be sped up, as I still sometimes experience lag, which no one loves."
"A problem that we are facing quite often is related to the network connection. Tests can fail if the remote CrossBrowserTesting's VM has connection problems. This happens mostly with browsers of Internet Explorer family which work on Windows OS."
"There should be more detailed training on CrossBrowserTesting."
"This solution would benefit from faster testing and support for more devices."
"I have had quite a few issues trying to use a virtual machine to test our application on."
"The screenshot tool defaults to a screen layout instead of a full page test. I find it a bit cumbersome that I can't have it run a full screenshot as my default."
"Sometimes, some of their instances fail, particularly in older versions of browsers."
"The speed to connect to mobile devices needs improvement, and sometimes the connection fails."
"We did observe that aborting the test run of a test set in the middle of execution was taking a long time."
"Streamlining the retrieval of results from individual test set runs would be beneficial."
"Limitations are found to be primarily in the ux of the tool; for example when in doubt one often right clicks in an unfamiliar product to get unstuck, and AscentialTest lacks some of these fineries."
"The product can be improved a little bit with regards to the UI as the panels are too many."
"I would like to see an improvement in the User Interface."
"The product does have limitations on how certain project files are locked (checked-out)."
"Classes are not as object-oriented as I would like, but I am a programmer and not QA so I expect a lot."
"It would be great if AscentialTest supported the license server being in the cloud."
 

Pricing and Cost Advice

"It is worth the pricing as the product is supported on multiple platforms and browsers."
"SmartBear offers bundles of products that work together."
"A few intermediary pricing options for small QA teams would be nice, e.g., unlimited screenshots, "as you need it" parallel tests, etc."
"The lowest price point is very reasonable. It is also useful if only one person in the company needs to check on the browser display."
"CrossBrowserTesting offered the best value for its price."
"Once it starts generating ROI, which for us took between three and six months, one will not even think about the investment."
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Top Industries

By visitors reading reviews
Construction Company
15%
Financial Services Firm
10%
Comms Service Provider
9%
Transportation Company
6%
Construction Company
16%
Outsourcing Company
10%
Manufacturing Company
10%
University
10%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise5
Large Enterprise10
By reviewers
Company SizeCount
Small Business7
Midsize Enterprise3
Large Enterprise4
 

Also Known As

No data available
AscentialTest
 

Overview

 

Sample Customers

St. Jude Children's Research Hospital, Accenture, Sony, Los Angeles Times, ADP, Verizon, T-Mobile, Wistia
TJX Companies, Nuance Communications, Ericsson Inc., Transatlantic Reinsurance Company, Accenture, Nutrition Coordinating Center, Univ. of MN, iConectiv, Fortress Software, and LMP Corp.
Find out what your peers are saying about CrossBrowserTesting vs. Zeenyx AscentialTest and other solutions. Updated: June 2026.
900,644 professionals have used our research since 2012.