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CrossBrowserTesting vs Zeenyx AscentialTest comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jun 3, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

CrossBrowserTesting
Ranking in Functional Testing Tools
28th
Average Rating
9.0
Reviews Sentiment
7.6
Number of Reviews
19
Ranking in other categories
No ranking in other categories
Zeenyx AscentialTest
Ranking in Functional Testing Tools
24th
Average Rating
9.4
Reviews Sentiment
7.5
Number of Reviews
13
Ranking in other categories
Test Management Tools (22nd)
 

Mindshare comparison

As of August 2026, in the Functional Testing Tools category, the mindshare of CrossBrowserTesting is 1.4%, up from 0.9% compared to the previous year. The mindshare of Zeenyx AscentialTest is 2.0%, up from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Functional Testing Tools Mindshare Distribution
ProductMindshare (%)
Zeenyx AscentialTest2.0%
CrossBrowserTesting1.4%
Other96.6%
Functional Testing Tools
 

Featured Reviews

CN
Senior DevOps Engineer at a financial services firm with 10,001+ employees
Knowledgeable support, scalable, and stable
We use CrossBrowserTesting for testing our web-based applications We had some issues with the onboarding process and the cloud conductivity could improve. I have used CrossBrowserTesting within the past 12 months. CrossBrowserTesting is stable. I have found CrossBrowserTesting to be scalable.…
Tobias Roth - PeerSpot reviewer
Software developer at Weiss GmbH Softwarelösungen
Robust automation with reusable steps and seamless integration
The concept of reusable steps in Zeenyx AscentialTest has significantly enhanced our test automation efficiency. Encapsulating common actions into modular steps reduces redundancy in test scripts and ensures consistency across scenarios. This approach streamlines maintenance efforts, allowing updates to be applied universally, making our test suite more agile and adaptable to evolving project requirements. The concept of reusable steps is a key factor in maximizing reusability and maintainability in our test automation strategy. AscentialTest's object recognition in snapshots is a robust feature that goes beyond standard elements, even accurately identifying objects within Datawindows. This capability ensures precise interaction with various components of an application's interface, further enhancing the reliability and effectiveness of our automated tests.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The ability to choose from many devices is the best feature."
"I must acknowledge that the customer support has been A++ when I have run into problems."
"CrossBrowserTesting allows us to test our site with real-world devices in real-world scenarios and find what we're missing."
"We no longer need to have a full QA team, testing is more quickly and reliably reproduced, and scheduled daily tests assist in catching any bugs which fall through the cracks and make it to the production environment."
"Aside from speeding up our processes, it also allowed us to tie in our automated test scenarios and integrate our reporting tools to make the entire process efficient and hassle free."
"This solution helps lower the overhead cost associated with buying multiple devices."
"Each new session started with the live testing feature allows for a cleared browser and new experience to be able to not only see these attributes on the page clearly but also pass clean data."
"The ability to replay sessions is valuable for tracking down issues."
"Zeenyx AscentialTest provides excellent support for PowerBuilder applications, with very powerful and flexible object recognition, a highly visual drag and drop environment for creating application objects from snapshots, and tests that are easy and quick to manage and maintain."
"Great support, powerful tool, easy enough for entry-level staff to use."
"The most valuable feature of AscentialTest for us is that it fully supports PowerBuilder."
"Customer service is excellent; very helpful in addressing the issues and never hesitant in accepting the issues from their end; very responsive and quick to provide assistance."
"It's been really easy to automate the same applications TestComplete struggled with."
"I am a 30+ year IT professional and the level of support I have gotten has been unparalleled."
"AscentialTest's object recognition in snapshots is a robust feature that goes beyond standard elements, even accurately identifying objects within Datawindows."
"It’s been really easy to automate the same application TestComplete struggled with, and I have been able to automate two of our key applications in just a few months, even without taking their training."
 

Cons

"A wider range of physical devices with more browser versions in the Selenium Grid would be great to insure users with out-of-date devices are able to interact with our sites."
"The five minute timeouts can cause irritation if you have just popped away to consult some supporting documentation."
"It would be useful if we can run the live-testing test cases on multiple platforms at the same time, instead of waiting for one session to finish."
"The "Getting Started" documentation for Selenium testing could be improved."
"The screenshot tool defaults to a screen layout instead of a full page test. I find it a bit cumbersome that I can't have it run a full screenshot as my default."
"This solution would benefit from faster testing and support for more devices."
"Being able to test on real devices via the virtual connection is wonderful, but it can cause some lag and load time issues while testing."
"There should be more detailed training on CrossBrowserTesting."
"Classes are not as object-oriented as I would like, but I am a programmer and not QA so I expect a lot."
"Streamlining the retrieval of results from individual test set runs would be beneficial."
"Limitations are found to be primarily in the ux of the tool; for example when in doubt one often right clicks in an unfamiliar product to get unstuck, and AscentialTest lacks some of these fineries."
"The product can be improved a little bit with regards to the UI as the panels are too many."
"It would be great if AscentialTest supported the license server being in the cloud."
"We did observe that aborting the test run of a test set in the middle of execution was taking a long time."
"The product does have limitations on how certain project files are locked (checked-out)."
"I would like to see an improvement in the User Interface."
 

Pricing and Cost Advice

"The lowest price point is very reasonable. It is also useful if only one person in the company needs to check on the browser display."
"It is worth the pricing as the product is supported on multiple platforms and browsers."
"A few intermediary pricing options for small QA teams would be nice, e.g., unlimited screenshots, "as you need it" parallel tests, etc."
"SmartBear offers bundles of products that work together."
"CrossBrowserTesting offered the best value for its price."
"Once it starts generating ROI, which for us took between three and six months, one will not even think about the investment."
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Top Industries

By visitors reading reviews
Construction Company
16%
Financial Services Firm
10%
Comms Service Provider
9%
Performing Arts
6%
Construction Company
17%
Outsourcing Company
12%
University
10%
Manufacturing Company
10%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise5
Large Enterprise10
By reviewers
Company SizeCount
Small Business7
Midsize Enterprise3
Large Enterprise4
 

Also Known As

No data available
AscentialTest
 

Overview

 

Sample Customers

St. Jude Children's Research Hospital, Accenture, Sony, Los Angeles Times, ADP, Verizon, T-Mobile, Wistia
TJX Companies, Nuance Communications, Ericsson Inc., Transatlantic Reinsurance Company, Accenture, Nutrition Coordinating Center, Univ. of MN, iConectiv, Fortress Software, and LMP Corp.
Find out what your peers are saying about CrossBrowserTesting vs. Zeenyx AscentialTest and other solutions. Updated: June 2026.
908,800 professionals have used our research since 2012.