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CrossBrowserTesting vs OpenText Functional Testing Lab for Mobile and Web comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Jun 3, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

CrossBrowserTesting
Ranking in Functional Testing Tools
29th
Average Rating
9.0
Reviews Sentiment
7.6
Number of Reviews
19
Ranking in other categories
No ranking in other categories
OpenText Functional Testing...
Ranking in Functional Testing Tools
18th
Average Rating
7.4
Reviews Sentiment
6.0
Number of Reviews
19
Ranking in other categories
Mobile App Testing Tools (5th)
 

Mindshare comparison

As of September 2026, in the Functional Testing Tools category, the mindshare of CrossBrowserTesting is 1.3%, up from 0.9% compared to the previous year. The mindshare of OpenText Functional Testing Lab for Mobile and Web is 2.1%, up from 1.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Functional Testing Tools Mindshare Distribution
ProductMindshare (%)
OpenText Functional Testing Lab for Mobile and Web2.1%
CrossBrowserTesting1.3%
Other96.6%
Functional Testing Tools
 

Featured Reviews

CN
Senior DevOps Engineer at a financial services firm with 10,001+ employees
Knowledgeable support, scalable, and stable
We use CrossBrowserTesting for testing our web-based applications We had some issues with the onboarding process and the cloud conductivity could improve. I have used CrossBrowserTesting within the past 12 months. CrossBrowserTesting is stable. I have found CrossBrowserTesting to be scalable.…
Kevin Copple - PeerSpot reviewer
Sr. Quality Assurance Project Manager at a tech services company with 501-1,000 employees
Has reduced the need for scripting knowledge and enabled broader test script creation
The ease of use and zero cost are what I appreciate most about this product. The key for us is their Digital Lab service. With Digital Lab service, you have no control over those devices; you are simply getting an iOS device and using it as it is. Many of our customers are using InTune and other deployment services that have security settings on them. OpenText Functional Testing Lab for Mobile and Web allows us to test with our customers' setup of their device and ensure that the scripts will run against it versus a cloud service that does not have any of their security sizing and cannot truly mimic a real-life scenario. The overall framework of UFT in general helps reduce manual testing efforts for us. The ease of use and being able to enroll more people into developing test scripts using their AI function, which they call AI but is OCR recognition, is significant. By being able to develop scripts that way, you prevent having to know VB script. I have testers who create manual scripts and are already running the test manually; now they can perform that same effort in UFT One, and it creates the scripts so they do not have to recreate them every time. We do use the product's API integrations at some customers, though I am not as familiar with it as some of my colleagues are. My understanding is that for free, you can set up virtual APIs that do not exist yet, allowing you to mimic that behavior even before your APIs have been built. That is a huge selling feature and a significant zero-cost feature in being able to run your API tests even before the API is finished.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"When developing new pages that have questionable functionality or coding, we will often use CBT to test it in a browser. CBT works with our testing environment and development site."
"It was the perfect solution that saved us time and money to perform web viewing tests on real devices, which allowed our team to correct multiple failures in devices."
"CBT has made it easier to troubleshoot issues across devices when we do not have actual access to those specific devices. I even opt for CBT sometimes when we do have access to the device just because it is easier."
"Video recording of the script running in a cloud server."
"The ability to choose from many devices is the best feature."
"The features that I find most useful and the ones that I use the most are local site testing, device and browser testing, and screenshots."
"Our site's conversion from a static to an adaptive flexible layout was a major goal for our web site, and CrossBrowserTesting was an invaluable tool for trying out that new code."
"I am able to continuously test my new releases across browser versions without issues."
"This is a solution that's easy to use and it also gives us the possibility to use real devices connected either on the Mobile Center server or on our own computers and it works with both iOS and Android devices."
"This helped my prior organization immensely due to the ability to remotely manipulate devices, even by offshore vendors."
"The product is easy to use."
"The pricing is great."
"ROI is definitely present with OpenText Functional Testing Lab for Mobile and Web; these are very capable tools, and there is no reason ROI should be a challenge."
"The fact that it allows users to test on real mobile devices instead of emulators is something that projects have told us is beyond compare."
"Using the existing enterprise tools, like UFT, or even if you want to go open source, you can use them and it's a real user-functional performance, we are able to achieve that."
"The solution provides a controlled device farm with the right devices (selected based on analytics), that are readily available (can be reserved), have the right app and can be used for manual or automated tests."
 

Cons

"Sometimes the testing is slow."
"Elements of 'real' mobile/tablet testing could be sped up, as I still sometimes experience lag, which no one loves."
"I had some problems with the local connection, but there is someone that can help us always on customer support chat."
"There should be more detailed training on CrossBrowserTesting."
"We had some issues with the onboarding process and the cloud conductivity could improve."
"The speed to connect to mobile devices needs improvement, and sometimes the connection fails."
"A wider range of physical devices with more browser versions in the Selenium Grid would be great to insure users with out-of-date devices are able to interact with our sites."
"I have had quite a few issues trying to use a virtual machine to test our application on."
"I would like to see more integration with automation tools."
"However, in some cases we discovered some issues for HPE support regarding the latest enhancements; the delivery time for these enhancements is not as fast as we would like."
"With versions prior to 2.0 I found that configuration was trickier than it should be, particularly with aspects such as NV."
"They should introduce a pay-per-use subscription model."
"We like to host the tools centrally. We would need them to be multi-tenants, so different projects could log on and have their own set of devices and their own set of apps, and they wouldn't see data from other projects that are using it."
"Digital Lab is a pretty solid product with areas that could be continuously improved on."
"For the most part, the key challenge is ensuring that customers fully utilize the product as intended and adopt the appropriate frameworks to implement the solutions effectively."
"The product's object detection method needs to be improved since it can help testers do perfect testing."
 

Pricing and Cost Advice

"The lowest price point is very reasonable. It is also useful if only one person in the company needs to check on the browser display."
"It is worth the pricing as the product is supported on multiple platforms and browsers."
"CrossBrowserTesting offered the best value for its price."
"SmartBear offers bundles of products that work together."
"A few intermediary pricing options for small QA teams would be nice, e.g., unlimited screenshots, "as you need it" parallel tests, etc."
"OpenText UFT Digital Lab's pricing is average, and I rate it a five out of ten."
"The product could be more affordable."
"While the pricing may seem relatively high, when compared to competitors, it often falls in line or can even be more cost-effective."
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Top Industries

By visitors reading reviews
Construction Company
15%
Comms Service Provider
10%
Outsourcing Company
9%
Financial Services Firm
9%
Outsourcing Company
12%
Construction Company
11%
Financial Services Firm
10%
Non Profit
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise5
Large Enterprise10
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise4
Large Enterprise13
 

Questions from the Community

Ask a question
Earn 20 points
What needs improvement with Micro Focus UFT Mobile?
Digital Lab is a pretty solid product with areas that could be continuously improved on.
What is your primary use case for Micro Focus UFT Mobile?
I deal with OpenText Analysis Database and Core Performance Engineering, which are categories of software rather than individual pieces. We focus on the ADM area, which includes ALM, UFT One, UFT D...
What advice do you have for others considering Micro Focus UFT Mobile?
I do have experience with OpenText products and OpenText ALM. I have been using ALM Quality Center, which has had a few names for it over time, but it is the old Quality Center that was then rename...
 

Also Known As

No data available
Micro Focus UFT Digital Lab, Micro Focus UFT Mobile, Mobile Center, Micro Focus Mobile Center, HPE Mobile Center
 

Overview

 

Sample Customers

St. Jude Children's Research Hospital, Accenture, Sony, Los Angeles Times, ADP, Verizon, T-Mobile, Wistia
Bci, BPER Services, Die Mobiliar, Harvard Pilgrim Healthcare, HPE, Independent Health, Shanghai OnStar Telematics, Pick n Pay, UCB
Find out what your peers are saying about CrossBrowserTesting vs. OpenText Functional Testing Lab for Mobile and Web and other solutions. Updated: September 2026.
913,683 professionals have used our research since 2012.