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CrossBrowserTesting vs OpenText Functional Testing Lab for Mobile and Web comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 28, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

CrossBrowserTesting
Ranking in Functional Testing Tools
26th
Average Rating
9.0
Reviews Sentiment
7.6
Number of Reviews
19
Ranking in other categories
No ranking in other categories
OpenText Functional Testing...
Ranking in Functional Testing Tools
18th
Average Rating
7.4
Reviews Sentiment
6.1
Number of Reviews
19
Ranking in other categories
Mobile App Testing Tools (5th)
 

Mindshare comparison

As of March 2026, in the Functional Testing Tools category, the mindshare of CrossBrowserTesting is 1.6%, up from 0.7% compared to the previous year. The mindshare of OpenText Functional Testing Lab for Mobile and Web is 2.0%, up from 0.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Functional Testing Tools Mindshare Distribution
ProductMindshare (%)
OpenText Functional Testing Lab for Mobile and Web2.0%
CrossBrowserTesting1.6%
Other96.4%
Functional Testing Tools
 

Featured Reviews

CN
Senior DevOps Engineer at a financial services firm with 10,001+ employees
Knowledgeable support, scalable, and stable
We use CrossBrowserTesting for testing our web-based applications We had some issues with the onboarding process and the cloud conductivity could improve. I have used CrossBrowserTesting within the past 12 months. CrossBrowserTesting is stable. I have found CrossBrowserTesting to be scalable.…
reviewer2356440 - PeerSpot reviewer
Senior Director at a tech vendor with 10,001+ employees
Experienced ease in automation with strong support while seeking improvements in low-code options
OpenText Functional Testing Lab for Mobile and Web offers flexibility of deployment, from on-premises to UFT One which is on the cloud. They provide capability for immediate deployment, and assets can be migrated easily. They include enablers specifically for quick migration of test assets. While I have not personally been involved in these migrations, I have observed some clients using it directly while others make a complete shift from OpenText to Tricentis platforms. There have not been many clients moving from OpenText platforms from on-premises to cloud because most shifts have been toward different product categories such as Tricentis altogether.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Record and Replay is the most used functionality for us, as we can record the test cases and play them on multiple combinations of platforms."
"It has increased the speed of our regression testing."
"The features that I find most useful and the ones that I use the most are local site testing, device and browser testing, and screenshots."
"I must acknowledge that the customer support has been A++ when I have run into problems."
"The ability to choose from many devices is the best feature."
"When I started to work on testing automation, I was very excited about how easy it is to run tests on different browsers. It was just a matter of configuration."
"Each new session started with the live testing feature allows for a cleared browser and new experience to be able to not only see these attributes on the page clearly but also pass clean data."
"I can run a page through the screenshot tool, then send a URL with the results to my team."
"For automation testing, the tool provides the record and playback option, which helps with object detection easily."
"The solution is easy to use. There are features to orchestrate mobile testing, including mobile testing automation. You can test different devices at the same time."
"The product is easy to use."
"It is a complete solution for mobile application testing."
"ROI is definitely present with OpenText Functional Testing Lab for Mobile and Web; these are very capable tools, and there is no reason ROI should be a challenge."
"The ease of use and being able to enroll more people into developing test scripts using their AI function, which they call AI but is OCR recognition, is significant."
"The most valuable feature of this solution is virtualization."
"There are numerous valuable features such as automation, the ones that facilitate importing and synchronization capabilities between our platform, Jira, and Azure DevOps."
 

Cons

"We had some issues with the onboarding process and the cloud conductivity could improve."
"The screenshot tool defaults to a screen layout instead of a full page test. I find it a bit cumbersome that I can't have it run a full screenshot as my default."
"A wider range of physical devices with more browser versions in the Selenium Grid would be great to insure users with out-of-date devices are able to interact with our sites."
"There should be more detailed training on CrossBrowserTesting."
"Elements of 'real' mobile/tablet testing could be sped up."
"Sometimes the testing is slow."
"The "Getting Started" documentation for Selenium testing could be improved."
"A problem that we are facing quite often is related to the network connection. Tests can fail if the remote CrossBrowserTesting's VM has connection problems. This happens mostly with browsers of Internet Explorer family which work on Windows OS."
"For the most part, the key challenge is ensuring that customers fully utilize the product as intended and adopt the appropriate frameworks to implement the solutions effectively."
"Digital Lab is a pretty solid product with areas that could be continuously improved on."
"We like to host the tools centrally. We would need them to be multi-tenants, so different projects could log on and have their own set of devices and their own set of apps, and they wouldn't see data from other projects that are using it."
"They should introduce a pay-per-use subscription model."
"We need to scale devices easily. Some customers would like to loop in AWS or other cloud providers to check if their devices have the cloud factor. OpenText UFT Digital Lab needs to improve it."
"I would like to see more integration with automation tools."
"OpenText Functional Testing Lab for Mobile and Web could benefit from implementing a low-code, no-code solution that aids in quick automation code preparation."
"The documentation and user interface both need improvement."
 

Pricing and Cost Advice

"A few intermediary pricing options for small QA teams would be nice, e.g., unlimited screenshots, "as you need it" parallel tests, etc."
"The lowest price point is very reasonable. It is also useful if only one person in the company needs to check on the browser display."
"SmartBear offers bundles of products that work together."
"CrossBrowserTesting offered the best value for its price."
"It is worth the pricing as the product is supported on multiple platforms and browsers."
"OpenText UFT Digital Lab's pricing is average, and I rate it a five out of ten."
"While the pricing may seem relatively high, when compared to competitors, it often falls in line or can even be more cost-effective."
"The product could be more affordable."
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Top Industries

By visitors reading reviews
Computer Software Company
16%
Comms Service Provider
9%
Educational Organization
9%
Performing Arts
9%
Financial Services Firm
12%
Computer Software Company
12%
Non Profit
10%
Performing Arts
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise5
Large Enterprise10
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise3
Large Enterprise13
 

Questions from the Community

Ask a question
Earn 20 points
What do you like most about Micro Focus UFT Mobile?
For automation testing, the tool provides the record and playback option, which helps with object detection easily.
What needs improvement with Micro Focus UFT Mobile?
Digital Lab is a pretty solid product with areas that could be continuously improved on.
What is your primary use case for Micro Focus UFT Mobile?
I deal with OpenText Analysis Database and Core Performance Engineering, which are categories of software rather than individual pieces. We focus on the ADM area, which includes ALM, UFT One, UFT D...
 

Also Known As

No data available
Micro Focus UFT Digital Lab, Micro Focus UFT Mobile, Mobile Center, Micro Focus Mobile Center, HPE Mobile Center
 

Overview

 

Sample Customers

St. Jude Children's Research Hospital, Accenture, Sony, Los Angeles Times, ADP, Verizon, T-Mobile, Wistia
Bci, BPER Services, Die Mobiliar, Harvard Pilgrim Healthcare, HPE, Independent Health, Shanghai OnStar Telematics, Pick n Pay, UCB
Find out what your peers are saying about CrossBrowserTesting vs. OpenText Functional Testing Lab for Mobile and Web and other solutions. Updated: March 2026.
884,873 professionals have used our research since 2012.