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OpenText Functional Testing Lab for Mobile and Web pros and cons

Vendor: OpenText

3.7 out of 5

19 reviews
83% willing to recommend

Pros & Cons summary

OpenText Functional Testing Lab for Mobile and Web enables testing on real devices, enhancing flexibility with virtualization. Its seamless Jira and Azure DevOps integration and AI-driven OCR simplify test script creation. Multi-tenancy is needed for project separation, and greater automation tool integration is required. Enhanced object detection and improved scalability with cloud providers like AWS are necessary. A pay-per-use model would benefit tech buyers considering its comprehensive mobile application testing capabilities.

Buyer's Guide

Get pricing advice, tips, use cases and valuable features from real users of this product.

Prominent pros & cons

PROS

OpenText Functional Testing Lab for Mobile and Web allows testing on real mobile devices, offering a superior experience compared to emulators.

It is a comprehensive option for mobile application testing, featuring valuable virtualization capabilities.

The tool supports automation and enables orchestration of mobile testing, allowing simultaneous testing on multiple devices.

It offers automation features such as record and playback, which facilitates easy object detection.

The platform enhances integration with Jira and Azure DevOps, improving importing and synchronization capabilities.

CONS

OpenText Functional Testing Lab for Mobile and Web needs multi-tenant capabilities to allow different projects to have their own devices and apps without data overlap.

Integration with automation tools needs improvement.

Scaling devices easily, particularly involving cloud providers like AWS, requires enhancement.

A pay-per-use subscription model should be introduced.

The object detection method needs improvement for more precise testing.

OpenText Functional Testing Lab for Mobile and Web Pros review quotes

Test Leader with 1,001-5,000 employees

Aug 12, 2015

The ideas and possibilities that this tool has are incredibly useful.

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Senior Consultant at a tech services company with 1,001-5,000 employees

Dec 11, 2015

This is a solution that's easy to use and it also gives us the possibility to use real devices connected either on the Mobile Center server or on our own computers and it works with both iOS and Android devices.

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Managing Director at a tech services company with 51-200 employees

Jun 11, 2016

The solution provides a controlled device farm with the right devices (selected based on analytics), that are readily available (can be reserved), have the right app and can be used for manual or automated tests.

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OpenText Functional Testing Lab for Mobile and Web

Free Report: OpenText Functional Testing Lab for Mobile and Web Reviews and More

Learn what your peers think about OpenText Functional Testing Lab for Mobile and Web. Get advice and tips from experienced pros sharing their opinions. Updated: March 2026.

884,933 professionals have used our research since 2012.

Sr. IT Manager, Software Quality Assurance at a insurance company with 10,001+ employees

Jun 13, 2016

This helped my prior organization immensely due to the ability to remotely manipulate devices, even by offshore vendors.

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QA Manager at TIAA-CREF

Jun 24, 2016

The pricing is great.

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Solution Architect at a tech company with 501-1,000 employees

Jun 26, 2016

They've all been really satisfied with the scalability of the HPE products.

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Program Manager - Performance Engineering at a media company with 1,001-5,000 employees

Jun 26, 2016

Using the existing enterprise tools, like UFT, or even if you want to go open source, you can use them and it's a real user-functional performance, we are able to achieve that.

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Mexico Operations Manager at Tsoft

Sep 13, 2019

We escalate tickets to HPE, and we don't have problems.

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IT Services Operations Director of OTE Group IT Service Center at Hellenic Telecommunications Organisation

Dec 26, 2016

The main benefit is that you can get a very quick idea regarding the performance of your application, and it also helps you discover hidden pain points that you would not have found without using this tool.

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Manager at a consultancy with 10,001+ employees

Sep 13, 2019

The fact that it allows users to test on real mobile devices instead of emulators is something that projects have told us is beyond compare.

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Show 6 more reviews (out of 16)

OpenText Functional Testing Lab for Mobile and Web Cons review quotes

Test Leader with 1,001-5,000 employees

Aug 12, 2015

Because of connection errors, we've haven't yet been able to set it up properly at my company.

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Senior Consultant at a tech services company with 1,001-5,000 employees

Dec 11, 2015

Deployment was an issue. Each time we set it up and deployed, it failed and we had to relaunch it again.

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Managing Director at a tech services company with 51-200 employees

Jun 11, 2016

With versions prior to 2.0 I found that configuration was trickier than it should be, particularly with aspects such as NV.

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OpenText Functional Testing Lab for Mobile and Web

Free Report: OpenText Functional Testing Lab for Mobile and Web Reviews and More

Learn what your peers think about OpenText Functional Testing Lab for Mobile and Web. Get advice and tips from experienced pros sharing their opinions. Updated: March 2026.

884,933 professionals have used our research since 2012.

Sr. IT Manager, Software Quality Assurance at a insurance company with 10,001+ employees

Jun 13, 2016

However, it is still a young product that is improving leaps and bounds each release.

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QA Manager at TIAA-CREF

Jun 24, 2016

I don't think the product as it is right now is going to sell itself, but it's really what are the next steps.

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Solution Architect at a tech company with 501-1,000 employees

Jun 26, 2016

I think the biggest issues that I've seen, and this is a personal view of mine, is that most of the HPE products have a common look and feel to them.

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Program Manager - Performance Engineering at a media company with 1,001-5,000 employees

Jun 26, 2016

It's very new to HP. They need to go beyond the HP world.

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Mexico Operations Manager at Tsoft

Sep 13, 2019

It's complex, and you need more skills than in most implementations.

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IT Services Operations Director of OTE Group IT Service Center at Hellenic Telecommunications Organisation

Dec 26, 2016

However, in some cases we discovered some issues for HPE support regarding the latest enhancements; the delivery time for these enhancements is not as fast as we would like.

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Manager at a consultancy with 10,001+ employees

Sep 13, 2019

We like to host the tools centrally. We would need them to be multi-tenants, so different projects could log on and have their own set of devices and their own set of apps, and they wouldn't see data from other projects that are using it.

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Show 6 more reviews (out of 16)

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Product Categories

Product Categories

Mobile App Testing Tools

Functional Testing Tools

Popular Comparisons

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Tricentis Tosca vs OpenText Functional Testing Lab for Mobile and Web

OpenText Functional Testing vs OpenText Functional Testing Lab for Mobile and Web

BrowserStack vs OpenText Functional Testing Lab for Mobile and Web

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