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OpenText Functional Testing Lab for Mobile and Web pros and cons

Vendor: OpenText
3.7 out of 5

Pros & Cons summary

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Prominent pros & cons

PROS

Numerous valuable features like automation and synchronization with Jira and Azure DevOps improve efficiency.
OpenText Functional Testing Lab for Mobile and Web helps reduce team efforts significantly, offering a fast return on investment.
Provides quick insights into application performance and uncovers hidden issues.
Supports testing on real devices instead of emulators for superior project outcomes.
Offers easy automation testing with record and playback, aiding object detection and test script development.

CONS

OpenText Functional Testing Lab for Mobile and Web faces challenges in ensuring customers fully utilize the product as intended and adopt appropriate frameworks for effective implementation.
Some issues were discovered with HPE support, particularly regarding the delivery time of the latest enhancements.
Deployment frequently faced failures requiring multiple relaunches.
The product is complex, requiring more skills than most implementations and in need of improved connection reliability.
Users need easier options for scaling devices and desire integration with AWS or other cloud providers, highlighting a need for improvement in scaling and cloud capabilities.
 

OpenText Functional Testing Lab for Mobile and Web Pros review quotes

reviewer2356440 - PeerSpot reviewer
Senior Director at a tech vendor with 10,001+ employees
Jul 23, 2025
ROI is definitely present with OpenText Functional Testing Lab for Mobile and Web; these are very capable tools, and there is no reason ROI should be a challenge.
Kevin Copple - PeerSpot reviewer
Sr. Quality Assurance Project Manager at a tech services company with 501-1,000 employees
Oct 30, 2025
The ease of use and being able to enroll more people into developing test scripts using their AI function, which they call AI but is OCR recognition, is significant.
JV
Technical director at Dugson.Consulting
Oct 2, 2023
There are numerous valuable features such as automation, the ones that facilitate importing and synchronization capabilities between our platform, Jira, and Azure DevOps.
Learn what your peers think about OpenText Functional Testing Lab for Mobile and Web. Get advice and tips from experienced pros sharing their opinions. Updated: April 2026.
893,244 professionals have used our research since 2012.
Aditya Dhope - PeerSpot reviewer
Software Engineer at KPIT Technologies
Apr 1, 2024
For automation testing, the tool provides the record and playback option, which helps with object detection easily.
Arno Krause - PeerSpot reviewer
Solutions Architect at MTN
Aug 22, 2023
The product is easy to use.
Robinson Caiado Guimarães - PeerSpot reviewer
Sales Leader at Better Now
Jul 12, 2023
The solution is easy to use. There are features to orchestrate mobile testing, including mobile testing automation. You can test different devices at the same time.
reviewer1042698 - PeerSpot reviewer
Responsible for Test Management at a tech services company with 10,001+ employees
Oct 6, 2019
The most valuable feature of this solution is virtualization.
Managereb4c - PeerSpot reviewer
Manager at a consultancy with 10,001+ employees
Sep 13, 2019
The fact that it allows users to test on real mobile devices instead of emulators is something that projects have told us is beyond compare.
it_user487431 - PeerSpot reviewer
Mexico Operations Manager at Tsoft
Sep 13, 2019
We escalate tickets to HPE, and we don't have problems.
CM
Developer Automation Tests at a tech services company with 10,001+ employees
Aug 5, 2019
It is a complete solution for mobile application testing.
 

OpenText Functional Testing Lab for Mobile and Web Cons review quotes

reviewer2356440 - PeerSpot reviewer
Senior Director at a tech vendor with 10,001+ employees
Jul 23, 2025
OpenText Functional Testing Lab for Mobile and Web could benefit from implementing a low-code, no-code solution that aids in quick automation code preparation.
Kevin Copple - PeerSpot reviewer
Sr. Quality Assurance Project Manager at a tech services company with 501-1,000 employees
Oct 30, 2025
Digital Lab is a pretty solid product with areas that could be continuously improved on.
JV
Technical director at Dugson.Consulting
Oct 2, 2023
For the most part, the key challenge is ensuring that customers fully utilize the product as intended and adopt the appropriate frameworks to implement the solutions effectively.
Learn what your peers think about OpenText Functional Testing Lab for Mobile and Web. Get advice and tips from experienced pros sharing their opinions. Updated: April 2026.
893,244 professionals have used our research since 2012.
Aditya Dhope - PeerSpot reviewer
Software Engineer at KPIT Technologies
Apr 1, 2024
The product's object detection method needs to be improved since it can help testers do perfect testing.
Arno Krause - PeerSpot reviewer
Solutions Architect at MTN
Aug 22, 2023
They should introduce a pay-per-use subscription model.
Robinson Caiado Guimarães - PeerSpot reviewer
Sales Leader at Better Now
Jul 12, 2023
We need to scale devices easily. Some customers would like to loop in AWS or other cloud providers to check if their devices have the cloud factor. OpenText UFT Digital Lab needs to improve it.
reviewer1042698 - PeerSpot reviewer
Responsible for Test Management at a tech services company with 10,001+ employees
Oct 6, 2019
I would like to see more integration with automation tools.
Managereb4c - PeerSpot reviewer
Manager at a consultancy with 10,001+ employees
Sep 13, 2019
We like to host the tools centrally. We would need them to be multi-tenants, so different projects could log on and have their own set of devices and their own set of apps, and they wouldn't see data from other projects that are using it.
it_user487431 - PeerSpot reviewer
Mexico Operations Manager at Tsoft
Sep 13, 2019
It's complex, and you need more skills than in most implementations.
CM
Developer Automation Tests at a tech services company with 10,001+ employees
Aug 5, 2019
The documentation and user interface both need improvement.