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OpenText Functional Testing Lab for Mobile and Web vs SmartBear TestComplete comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 28, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

OpenText Functional Testing...
Ranking in Functional Testing Tools
18th
Average Rating
7.4
Reviews Sentiment
6.1
Number of Reviews
19
Ranking in other categories
Mobile App Testing Tools (4th)
SmartBear TestComplete
Ranking in Functional Testing Tools
8th
Average Rating
7.6
Reviews Sentiment
6.8
Number of Reviews
76
Ranking in other categories
Regression Testing Tools (5th), Test Automation Tools (6th)
 

Mindshare comparison

As of February 2026, in the Functional Testing Tools category, the mindshare of OpenText Functional Testing Lab for Mobile and Web is 1.8%, up from 0.8% compared to the previous year. The mindshare of SmartBear TestComplete is 5.1%, up from 4.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Functional Testing Tools Market Share Distribution
ProductMarket Share (%)
SmartBear TestComplete5.1%
OpenText Functional Testing Lab for Mobile and Web1.8%
Other93.1%
Functional Testing Tools
 

Featured Reviews

reviewer2356440 - PeerSpot reviewer
Senior Director at a tech vendor with 10,001+ employees
Experienced ease in automation with strong support while seeking improvements in low-code options
OpenText Functional Testing Lab for Mobile and Web offers flexibility of deployment, from on-premises to UFT One which is on the cloud. They provide capability for immediate deployment, and assets can be migrated easily. They include enablers specifically for quick migration of test assets. While I have not personally been involved in these migrations, I have observed some clients using it directly while others make a complete shift from OpenText to Tricentis platforms. There have not been many clients moving from OpenText platforms from on-premises to cloud because most shifts have been toward different product categories such as Tricentis altogether.
Prakhar Goel - PeerSpot reviewer
Sr Test Lead at Emerson
Used for integration automation, user-based automation, and web automation
The solution's most valuable features are the drag-and-drop feature, keyword-driven approach, and reusability of the scripts. The solution has introduced a new feature that helps us identify objects we cannot normally identify. It gives you a fair idea of objects, resolving the object recognition issue. The solution can be used to perform different tests on different machines.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It is a complete solution for mobile application testing."
"For automation testing, the tool provides the record and playback option, which helps with object detection easily."
"ROI is definitely present with OpenText Functional Testing Lab for Mobile and Web; these are very capable tools, and there is no reason ROI should be a challenge."
"The solution is easy to use. There are features to orchestrate mobile testing, including mobile testing automation. You can test different devices at the same time."
"The ease of use and being able to enroll more people into developing test scripts using their AI function, which they call AI but is OCR recognition, is significant."
"There are numerous valuable features such as automation, the ones that facilitate importing and synchronization capabilities between our platform, Jira, and Azure DevOps."
"The product is easy to use."
"The most valuable feature of this solution is virtualization."
"The reporting is ready to use and doesn't require any setup."
"It works very fine. It is fast on almost any machine, and it is also very well organized. I like its object mapping and its capability to find and interact with almost everything that exists on Windows."
"Test items, project variables helps in managing automation suite and scheduling execution."
"The most valuable features are the desktop and mobile modules."
"Recording and playback of tests were easier with SmartBear TestComplete...It is a scalable solution."
"It's cross platform automation capabilities specially ranging across web, UNIX (via putty), and other systems."
"The most valuable feature of this solution is its ability to integrate with Azure DevOps for continuous integration and deployment."
"Customer service and technical support responsiveness are high. Everyone is very professional."
 

Cons

"We like to host the tools centrally. We would need them to be multi-tenants, so different projects could log on and have their own set of devices and their own set of apps, and they wouldn't see data from other projects that are using it."
"Digital Lab is a pretty solid product with areas that could be continuously improved on."
"For the most part, the key challenge is ensuring that customers fully utilize the product as intended and adopt the appropriate frameworks to implement the solutions effectively."
"We need to scale devices easily. Some customers would like to loop in AWS or other cloud providers to check if their devices have the cloud factor. OpenText UFT Digital Lab needs to improve it."
"They should introduce a pay-per-use subscription model."
"The documentation and user interface both need improvement."
"The product's object detection method needs to be improved since it can help testers do perfect testing."
"I would like to see more integration with automation tools."
"There could be API interfaces with this tool."
"Stability issues occurred only when connecting to the SourceSafe. Sometimes, after getting the latest version, the tool hangs and it should be reopened in order to recover."
"Product is not stable enough and it crashes often."
"The pricing is the constraint."
"The test object repository needs to be improved. The hierarchy and the way we identify the objects in different applications, irrespective of technology, needs adjustments. The located and test objects are not as flexible compared to other commercial tools."
"The solution needs more training manuals or some form of online forum for learning. It needs more documentation."
"To bring it up to a 10, I would be looking for the addition of some key functional API testing."
"Right now, the product only supports Windows."
 

Pricing and Cost Advice

"While the pricing may seem relatively high, when compared to competitors, it often falls in line or can even be more cost-effective."
"OpenText UFT Digital Lab's pricing is average, and I rate it a five out of ten."
"The product could be more affordable."
"SmartBear TestComplete is an expensive tool."
"The license price for a physical machine is cheap, and for virtual machine, it is very expensive."
"The solution's licensing cost has increased because it has moved to some new SLM-based licenses."
"The price is less, compared to other products, such as QTP."
"The solution is around $1500. Some are perpetual licenses, and some get a yearly report card."
"It is approximately $6,000 a year."
"Our ROI is about $10,000 a year."
"The licensing costs are in the range of $1,000 to $3,000."
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Top Industries

By visitors reading reviews
Computer Software Company
14%
Financial Services Firm
14%
Non Profit
10%
Performing Arts
7%
Manufacturing Company
14%
Computer Software Company
14%
Financial Services Firm
12%
Government
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise3
Large Enterprise13
By reviewers
Company SizeCount
Small Business22
Midsize Enterprise20
Large Enterprise32
 

Questions from the Community

What do you like most about Micro Focus UFT Mobile?
For automation testing, the tool provides the record and playback option, which helps with object detection easily.
What needs improvement with Micro Focus UFT Mobile?
Digital Lab is a pretty solid product with areas that could be continuously improved on.
What is your primary use case for Micro Focus UFT Mobile?
I deal with OpenText Analysis Database and Core Performance Engineering, which are categories of software rather than individual pieces. We focus on the ADM area, which includes ALM, UFT One, UFT D...
What do you like most about SmartBear TestComplete?
TestComplete has strong reporting capabilities. The reports they generate are really good.
What is your experience regarding pricing and costs for SmartBear TestComplete?
I am not involved in pricing or licensing; our management team handles these aspects.
What needs improvement with SmartBear TestComplete?
While using SmartBear TestComplete, we are fine with the current capabilities, however, it would be beneficial to improve some performance aspects, especially the image comparison feature. Occasion...
 

Also Known As

Micro Focus UFT Digital Lab, Micro Focus UFT Mobile, Mobile Center, Micro Focus Mobile Center, HPE Mobile Center
No data available
 

Overview

 

Sample Customers

Bci, BPER Services, Die Mobiliar, Harvard Pilgrim Healthcare, HPE, Independent Health, Shanghai OnStar Telematics, Pick n Pay, UCB
Cisco, J.P. Morgan, Boeing, McAfee, EMC, Intuit, and Thomson Reuters.
Find out what your peers are saying about OpenText Functional Testing Lab for Mobile and Web vs. SmartBear TestComplete and other solutions. Updated: February 2026.
881,733 professionals have used our research since 2012.