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OpenText Functional Testing Lab for Mobile and Web vs SmartBear TestComplete comparison

Why PeerSpot?
 

Comparison Buyer's Guide

Executive SummaryUpdated on Mar 29, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

OpenText Functional Testing...
Ranking in Functional Testing Tools
18th
Average Rating
7.4
Reviews Sentiment
6.0
Number of Reviews
19
Ranking in other categories
Mobile App Testing Tools (5th)
SmartBear TestComplete
Ranking in Functional Testing Tools
7th
Average Rating
7.6
Reviews Sentiment
6.8
Number of Reviews
76
Ranking in other categories
Regression Testing Tools (5th), Test Automation Tools (6th)
 

Mindshare comparison

As of September 2026, in the Functional Testing Tools category, the mindshare of OpenText Functional Testing Lab for Mobile and Web is 2.1%, up from 1.1% compared to the previous year. The mindshare of SmartBear TestComplete is 4.6%, down from 4.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Functional Testing Tools Mindshare Distribution
ProductMindshare (%)
SmartBear TestComplete4.6%
OpenText Functional Testing Lab for Mobile and Web2.1%
Other93.3%
Functional Testing Tools
 

Featured Reviews

Kevin Copple - PeerSpot reviewer
Sr. Quality Assurance Project Manager at a tech services company with 501-1,000 employees
Has reduced the need for scripting knowledge and enabled broader test script creation
The ease of use and zero cost are what I appreciate most about this product. The key for us is their Digital Lab service. With Digital Lab service, you have no control over those devices; you are simply getting an iOS device and using it as it is. Many of our customers are using InTune and other deployment services that have security settings on them. OpenText Functional Testing Lab for Mobile and Web allows us to test with our customers' setup of their device and ensure that the scripts will run against it versus a cloud service that does not have any of their security sizing and cannot truly mimic a real-life scenario. The overall framework of UFT in general helps reduce manual testing efforts for us. The ease of use and being able to enroll more people into developing test scripts using their AI function, which they call AI but is OCR recognition, is significant. By being able to develop scripts that way, you prevent having to know VB script. I have testers who create manual scripts and are already running the test manually; now they can perform that same effort in UFT One, and it creates the scripts so they do not have to recreate them every time. We do use the product's API integrations at some customers, though I am not as familiar with it as some of my colleagues are. My understanding is that for free, you can set up virtual APIs that do not exist yet, allowing you to mimic that behavior even before your APIs have been built. That is a huge selling feature and a significant zero-cost feature in being able to run your API tests even before the API is finished.
Prakhar Goel - PeerSpot reviewer
Sr Test Lead at Emerson
Used for integration automation, user-based automation, and web automation
The solution's most valuable features are the drag-and-drop feature, keyword-driven approach, and reusability of the scripts. The solution has introduced a new feature that helps us identify objects we cannot normally identify. It gives you a fair idea of objects, resolving the object recognition issue. The solution can be used to perform different tests on different machines.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Using the existing enterprise tools, like UFT, or even if you want to go open source, you can use them and it's a real user-functional performance, we are able to achieve that."
"The ease of use and being able to enroll more people into developing test scripts using their AI function, which they call AI but is OCR recognition, is significant."
"The product is easy to use."
"For automation testing, the tool provides the record and playback option, which helps with object detection easily."
"We evaluated other mobile testing solutions and found this to be superior to all of them."
"In general, in my opinion, Mobile Center is a good product that allows us to do everything we need to automate application testing for mobile."
"There are numerous valuable features such as automation, the ones that facilitate importing and synchronization capabilities between our platform, Jira, and Azure DevOps."
"The solution provides a controlled device farm with the right devices (selected based on analytics), that are readily available (can be reserved), have the right app and can be used for manual or automated tests."
"You can record your actions and play them back later."
"It helped to automate all the possible functional test cases which I previously used to do by manual testing."
"Object Browser is the most powerful feature."
"Customer Service: It's good. Technical Support: It's good."
"Test items, project variables helps in managing automation suite and scheduling execution."
"The solution's most valuable features are the drag-and-drop feature, keyword-driven approach, and reusability of the scripts."
"The most valuable feature is the integration with Azure DevOps."
"It allows us to test both desktop and web applications."
 

Cons

"For the most part, the key challenge is ensuring that customers fully utilize the product as intended and adopt the appropriate frameworks to implement the solutions effectively."
"It's very new to HP. They need to go beyond the HP world."
"The product's object detection method needs to be improved since it can help testers do perfect testing."
"Deployment was an issue. Each time we set it up and deployed, it failed and we had to relaunch it again."
"Digital Lab is a pretty solid product with areas that could be continuously improved on."
"I would like to see more integration with automation tools."
"However, it is still a young product that is improving leaps and bounds each release."
"With versions prior to 2.0 I found that configuration was trickier than it should be, particularly with aspects such as NV."
"Technical Support: Not so helpful most of the times. They always fail to produce a work around."
"Sometimes, TestComplete crashes when attempting to delete over 10 logs."
"There is no qualified support for different web UI frameworks and no V8 support as well."
"Headless testing would be a big improvement."
"Occasionally, image comparison results in failures, possibly due to issues with resolution or font size on the server side, which can be challenging to identify."
"There often are issues with web test execution."
"If that engine could better identify more XPaths automatically and make the process more flexible, that would be better."
"To bring it up to a 10, I would be looking for the addition of some key functional API testing."
 

Pricing and Cost Advice

"OpenText UFT Digital Lab's pricing is average, and I rate it a five out of ten."
"The product could be more affordable."
"While the pricing may seem relatively high, when compared to competitors, it often falls in line or can even be more cost-effective."
"This is a pay-per-use service that is not expensive, and cost-efficient if you have a small team."
"It is approximately $6,000 a year."
"SmartBear TestComplete is an expensive tool."
"The solution's licensing cost has increased because it has moved to some new SLM-based licenses."
"The price is less, compared to other products, such as QTP."
"The solution's pricing is too high."
"It costs a few hundred per year, but I am not sure. It is not at all expensive as compared to other tools."
"We have a TestComplete 12 license."
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Top Industries

By visitors reading reviews
Outsourcing Company
12%
Construction Company
11%
Financial Services Firm
10%
Non Profit
7%
Manufacturing Company
13%
Outsourcing Company
11%
Financial Services Firm
10%
Construction Company
10%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise4
Large Enterprise13
By reviewers
Company SizeCount
Small Business23
Midsize Enterprise19
Large Enterprise32
 

Questions from the Community

What needs improvement with Micro Focus UFT Mobile?
Digital Lab is a pretty solid product with areas that could be continuously improved on.
What is your primary use case for Micro Focus UFT Mobile?
I deal with OpenText Analysis Database and Core Performance Engineering, which are categories of software rather than individual pieces. We focus on the ADM area, which includes ALM, UFT One, UFT D...
What advice do you have for others considering Micro Focus UFT Mobile?
I do have experience with OpenText products and OpenText ALM. I have been using ALM Quality Center, which has had a few names for it over time, but it is the old Quality Center that was then rename...
What is your experience regarding pricing and costs for SmartBear TestComplete?
I am not involved in pricing or licensing; our management team handles these aspects.
What needs improvement with SmartBear TestComplete?
While using SmartBear TestComplete, we are fine with the current capabilities, however, it would be beneficial to improve some performance aspects, especially the image comparison feature. Occasion...
What is your primary use case for SmartBear TestComplete?
We are using SmartBear TestComplete ( /products/smartbear-testcomplete-reviews ) for automation over applications.
 

Also Known As

Micro Focus UFT Digital Lab, Micro Focus UFT Mobile, Mobile Center, Micro Focus Mobile Center, HPE Mobile Center
No data available
 

Overview

 

Sample Customers

Bci, BPER Services, Die Mobiliar, Harvard Pilgrim Healthcare, HPE, Independent Health, Shanghai OnStar Telematics, Pick n Pay, UCB
Cisco, J.P. Morgan, Boeing, McAfee, EMC, Intuit, and Thomson Reuters.
Find out what your peers are saying about OpenText Functional Testing Lab for Mobile and Web vs. SmartBear TestComplete and other solutions. Updated: September 2026.
913,806 professionals have used our research since 2012.