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OpenText Functional Testing Lab for Mobile and Web vs SmartBear TestComplete comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Mar 29, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

OpenText Functional Testing...
Ranking in Functional Testing Tools
18th
Average Rating
7.4
Reviews Sentiment
6.0
Number of Reviews
19
Ranking in other categories
Mobile App Testing Tools (6th)
SmartBear TestComplete
Ranking in Functional Testing Tools
7th
Average Rating
7.6
Reviews Sentiment
6.8
Number of Reviews
76
Ranking in other categories
Regression Testing Tools (5th), Test Automation Tools (6th)
 

Mindshare comparison

As of May 2026, in the Functional Testing Tools category, the mindshare of OpenText Functional Testing Lab for Mobile and Web is 2.0%, up from 0.9% compared to the previous year. The mindshare of SmartBear TestComplete is 5.0%, up from 4.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Functional Testing Tools Mindshare Distribution
ProductMindshare (%)
SmartBear TestComplete5.0%
OpenText Functional Testing Lab for Mobile and Web2.0%
Other93.0%
Functional Testing Tools
 

Featured Reviews

reviewer2356440 - PeerSpot reviewer
Senior Director at a tech vendor with 10,001+ employees
Experienced ease in automation with strong support while seeking improvements in low-code options
OpenText Functional Testing Lab for Mobile and Web offers flexibility of deployment, from on-premises to UFT One which is on the cloud. They provide capability for immediate deployment, and assets can be migrated easily. They include enablers specifically for quick migration of test assets. While I have not personally been involved in these migrations, I have observed some clients using it directly while others make a complete shift from OpenText to Tricentis platforms. There have not been many clients moving from OpenText platforms from on-premises to cloud because most shifts have been toward different product categories such as Tricentis altogether.
Prakhar Goel - PeerSpot reviewer
Sr Test Lead at Emerson
Used for integration automation, user-based automation, and web automation
The solution's most valuable features are the drag-and-drop feature, keyword-driven approach, and reusability of the scripts. The solution has introduced a new feature that helps us identify objects we cannot normally identify. It gives you a fair idea of objects, resolving the object recognition issue. The solution can be used to perform different tests on different machines.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"This helped my prior organization immensely due to the ability to remotely manipulate devices, even by offshore vendors."
"ROI is definitely present with OpenText Functional Testing Lab for Mobile and Web; these are very capable tools, and there is no reason ROI should be a challenge."
"The main benefit is that you can get a very quick idea regarding the performance of your application, and it also helps you discover hidden pain points that you would not have found without using this tool."
"They've all been really satisfied with the scalability of the HPE products."
"The pricing is great."
"The fact that it allows users to test on real mobile devices instead of emulators is something that projects have told us is beyond compare."
"The solution is easy to use. There are features to orchestrate mobile testing, including mobile testing automation. You can test different devices at the same time."
"The product is easy to use."
"The solution is great as a record and playback tool, and it also has valuable regression testing."
"TestComplete has strong reporting capabilities. The reports they generate are really good."
"Using TestComplete, the application tests are executed at night unmanned, so that test engineers can focus on developing new tests instead of executing existing tests."
"This tool is very easy to use and very powerful."
"Test automation with TestComplete significantly (estimated 80%) reduced the regression timeline for a complex AUT with a large number of test cases."
"The reporting is ready to use and doesn't require any setup."
"In TestComplete, I saw a conformed package of a tool that kept everybody in consistency. The team was able to regenerate further tests without having to manipulate more code because the record feature is great."
"Complete works perfectly with CUTE."
 

Cons

"For the most part, the key challenge is ensuring that customers fully utilize the product as intended and adopt the appropriate frameworks to implement the solutions effectively."
"However, it is still a young product that is improving leaps and bounds each release."
"I think the interface is not very good and I have used other solutions that are easier to learn."
"The documentation and user interface both need improvement."
"It's very new to HP. They need to go beyond the HP world."
"We like to host the tools centrally. We would need them to be multi-tenants, so different projects could log on and have their own set of devices and their own set of apps, and they wouldn't see data from other projects that are using it."
"With versions prior to 2.0 I found that configuration was trickier than it should be, particularly with aspects such as NV."
"It's complex, and you need more skills than in most implementations."
"In scenarios where two of our engineers work on the same task, merging codes is a bit difficult."
"One notable drawback is the absence of native integration with Git."
"I can sense there's still a little bit more room for improvement in terms of making the whole testing process easier."
"The recording function, when using Python, could be improved, as it does not work well in recording testing."
"Occasionally, image comparison results in failures, possibly due to issues with resolution or font size on the server side, which can be challenging to identify."
"The code editor, though following eclipse-style, is still a work in progress and gives a very poorly formatted code once viewed via other editing tools."
"We did not maximize our ROI until we put somebody full-time on our TestComplete endeavours. The tool does have a learning curve, and it wasn't until we had an in-house expert on it that we began to see the benefits of automated testing over traditional QA roles."
"The solution doesn't have a very flexible pricing model."
 

Pricing and Cost Advice

"OpenText UFT Digital Lab's pricing is average, and I rate it a five out of ten."
"The product could be more affordable."
"While the pricing may seem relatively high, when compared to competitors, it often falls in line or can even be more cost-effective."
"We have a TestComplete 12 license."
"The solution's pricing is too high."
"The price is less, compared to other products, such as QTP."
"My advice so far, is that while it’s not quite as powerful and easy to use as UFT, its price tag more than makes up for it."
"TestComplete now have come up with three modules (Web, Desktop & Mobile), so based on the type of product for automation, it is adequate to purchase the required module."
"The option we chose was around $2,000 USD."
"The solution is around $1500. Some are perpetual licenses, and some get a yearly report card."
"The license price for a physical machine is cheap, and for virtual machine, it is very expensive."
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Top Industries

By visitors reading reviews
Financial Services Firm
13%
Computer Software Company
10%
Construction Company
9%
Non Profit
8%
Manufacturing Company
14%
Financial Services Firm
12%
Computer Software Company
10%
Construction Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business5
Midsize Enterprise3
Large Enterprise13
By reviewers
Company SizeCount
Small Business23
Midsize Enterprise19
Large Enterprise32
 

Questions from the Community

What needs improvement with Micro Focus UFT Mobile?
Digital Lab is a pretty solid product with areas that could be continuously improved on.
What is your primary use case for Micro Focus UFT Mobile?
I deal with OpenText Analysis Database and Core Performance Engineering, which are categories of software rather than individual pieces. We focus on the ADM area, which includes ALM, UFT One, UFT D...
What advice do you have for others considering Micro Focus UFT Mobile?
I do have experience with OpenText products and OpenText ALM. I have been using ALM Quality Center, which has had a few names for it over time, but it is the old Quality Center that was then rename...
What do you like most about SmartBear TestComplete?
TestComplete has strong reporting capabilities. The reports they generate are really good.
What is your experience regarding pricing and costs for SmartBear TestComplete?
I am not involved in pricing or licensing; our management team handles these aspects.
What needs improvement with SmartBear TestComplete?
While using SmartBear TestComplete, we are fine with the current capabilities, however, it would be beneficial to improve some performance aspects, especially the image comparison feature. Occasion...
 

Also Known As

Micro Focus UFT Digital Lab, Micro Focus UFT Mobile, Mobile Center, Micro Focus Mobile Center, HPE Mobile Center
No data available
 

Overview

 

Sample Customers

Bci, BPER Services, Die Mobiliar, Harvard Pilgrim Healthcare, HPE, Independent Health, Shanghai OnStar Telematics, Pick n Pay, UCB
Cisco, J.P. Morgan, Boeing, McAfee, EMC, Intuit, and Thomson Reuters.
Find out what your peers are saying about OpenText Functional Testing Lab for Mobile and Web vs. SmartBear TestComplete and other solutions. Updated: April 2026.
893,221 professionals have used our research since 2012.