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OpenText Functional Testing Lab for Mobile and Web vs Salesforce Platform comparison

Why PeerSpot?
 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

OpenText Functional Testing...
Average Rating
7.4
Reviews Sentiment
6.0
Number of Reviews
19
Ranking in other categories
Functional Testing Tools (18th), Mobile App Testing Tools (5th)
Salesforce Platform
Average Rating
8.2
Reviews Sentiment
6.9
Number of Reviews
97
Ranking in other categories
PaaS Clouds (8th), Mobile Development Platforms (3rd), Rapid Application Development Software (5th), Low-Code Development Platforms (4th), No-Code Development Platforms (2nd), Business Orchestration and Automation Technologies (14th)
 

Mindshare comparison

OpenText Functional Testing Lab for Mobile and Web and Salesforce Platform aren’t in the same category and serve different purposes. OpenText Functional Testing Lab for Mobile and Web is designed for Mobile App Testing Tools and holds a mindshare of 6.0%, up 3.4% compared to last year.
Salesforce Platform, on the other hand, focuses on PaaS Clouds, holds 3.8% mindshare, up 2.9% since last year.
Mobile App Testing Tools Mindshare Distribution
ProductMindshare (%)
OpenText Functional Testing Lab for Mobile and Web6.0%
Tricentis Tosca22.8%
OpenText Functional Testing20.7%
Other50.5%
Mobile App Testing Tools
PaaS Clouds Mindshare Distribution
ProductMindshare (%)
Salesforce Platform3.8%
Amazon AWS13.7%
Microsoft Azure12.0%
Other70.5%
PaaS Clouds
 

Featured Reviews

Kevin Copple - PeerSpot reviewer
Sr. Quality Assurance Project Manager at a tech services company with 501-1,000 employees
Has reduced the need for scripting knowledge and enabled broader test script creation
The ease of use and zero cost are what I appreciate most about this product. The key for us is their Digital Lab service. With Digital Lab service, you have no control over those devices; you are simply getting an iOS device and using it as it is. Many of our customers are using InTune and other deployment services that have security settings on them. OpenText Functional Testing Lab for Mobile and Web allows us to test with our customers' setup of their device and ensure that the scripts will run against it versus a cloud service that does not have any of their security sizing and cannot truly mimic a real-life scenario. The overall framework of UFT in general helps reduce manual testing efforts for us. The ease of use and being able to enroll more people into developing test scripts using their AI function, which they call AI but is OCR recognition, is significant. By being able to develop scripts that way, you prevent having to know VB script. I have testers who create manual scripts and are already running the test manually; now they can perform that same effort in UFT One, and it creates the scripts so they do not have to recreate them every time. We do use the product's API integrations at some customers, though I am not as familiar with it as some of my colleagues are. My understanding is that for free, you can set up virtual APIs that do not exist yet, allowing you to mimic that behavior even before your APIs have been built. That is a huge selling feature and a significant zero-cost feature in being able to run your API tests even before the API is finished.
Sharmila-K - PeerSpot reviewer
Cloud Transformations and Infrastructure Delivery Manager at a university with 10,001+ employees
Integration processes improve but scripting requires effort
The updates, pricing part, and upgrades to the products are some of the most valuable features with the Salesforce Platform.With the Salesforce Platform, I have minimal experience of approximately one and a half years. I get minimal exposure, once every three or two months, especially during holidays. The Salesforce Platform is connected to the cloud, which is beneficial. When it is integrated with different tools such as Microsoft BI Analytics, it helps us analyze much better. Currently, the integration itself is tricky as we have to use extensive scripting. It should be more of a plug-in and use solution. That is the only issue I see, but otherwise, I appreciate it.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We escalate tickets to HPE, and we don't have problems."
"There are numerous valuable features such as automation, the ones that facilitate importing and synchronization capabilities between our platform, Jira, and Azure DevOps."
"The product is easy to use."
"ROI is definitely present with OpenText Functional Testing Lab for Mobile and Web; these are very capable tools, and there is no reason ROI should be a challenge."
"For automation testing, the tool provides the record and playback option, which helps with object detection easily."
"The solution is easy to use. There are features to orchestrate mobile testing, including mobile testing automation. You can test different devices at the same time."
"The ideas and possibilities that this tool has are incredibly useful."
"This helped my prior organization immensely due to the ability to remotely manipulate devices, even by offshore vendors."
"The solution can scale."
"There is very good documentation available and Salesforce offers good communication with its clients. It's very user-friendly and has a system that is easy to learn."
"I like the reports and the dashboards. Since I'm a managing partner, I use the reports and dashboards to understand my team's contact management, opportunity management, and account management activities. We use Pardot for marketing campaigns."
"Scalability to configure and integrate."
"The reporting tools are very solid."
"The solution is highly scalable, as a company can easily scale if they need to and it effectively expands to meet your needs."
"Salesforce Platform has helped streamline our sales operations, which has essentially increased the effectiveness of our sales operations."
"The technical support services are good."
 

Cons

"We need to scale devices easily. Some customers would like to loop in AWS or other cloud providers to check if their devices have the cloud factor. OpenText UFT Digital Lab needs to improve it."
"The product's object detection method needs to be improved since it can help testers do perfect testing."
"With versions prior to 2.0 I found that configuration was trickier than it should be, particularly with aspects such as NV."
"It's very new to HP. They need to go beyond the HP world."
"The documentation and user interface both need improvement."
"However, in some cases we discovered some issues for HPE support regarding the latest enhancements; the delivery time for these enhancements is not as fast as we would like."
"Digital Lab is a pretty solid product with areas that could be continuously improved on."
"It's complex, and you need more skills than in most implementations."
"The back end really isn't user-friendly at all."
"Easier process to move to Lightning Components. There is a huge overtake of planning, testing and resources required to analyse what features would work."
"When we're documenting information such as notes, and so forth, if we were to go back to the same case all notes go missing."
"Better flexibility in editing emails created from templates would be great, and being able to add hyperlinks in emails for scheduling meetings would allow us to automate more."
"Reporting tools are not great and you usually have to use a 3rd party reporting tool for any complex report or reports which also need to source data from outside your CRM (which many of ours do), and to get any historical data analysis (e.g. need data warehouse)."
"Instead of creating our own template, if we had some nice templates that we could pick up - if there were some Microsoft Word templates or Microsoft Excel templates in a repository in Salesforce, that would be great."
"There needs to be more documentation."
"It may be slow, but that is relative."
 

Pricing and Cost Advice

"The product could be more affordable."
"OpenText UFT Digital Lab's pricing is average, and I rate it a five out of ten."
"While the pricing may seem relatively high, when compared to competitors, it often falls in line or can even be more cost-effective."
"rice-wise, the solution is reasonable for what we're getting."
"It is quite expensive. Its developers come at a premium cost, which makes it expensive."
"The price of Salesforce Platform is very expensive. There are other solutions that are similar that cost a quarter of what Salesforce Platform does, such as HubSpot."
"Pricing and license differ and depend on how much license you are purchasing from them."
"It is a fair price for what it's offering, in comparison with other solutions that are available on the market."
"Salesforce is cheap."
"The product's additional features can be expensive."
"It is expensive."
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Top Industries

By visitors reading reviews
Outsourcing Company
12%
Construction Company
11%
Financial Services Firm
10%
Non Profit
7%
Financial Services Firm
11%
Outsourcing Company
10%
Manufacturing Company
8%
Construction Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise4
Large Enterprise13
By reviewers
Company SizeCount
Small Business40
Midsize Enterprise25
Large Enterprise44
 

Questions from the Community

What needs improvement with Micro Focus UFT Mobile?
Digital Lab is a pretty solid product with areas that could be continuously improved on.
What is your primary use case for Micro Focus UFT Mobile?
I deal with OpenText Analysis Database and Core Performance Engineering, which are categories of software rather than individual pieces. We focus on the ADM area, which includes ALM, UFT One, UFT D...
What advice do you have for others considering Micro Focus UFT Mobile?
I do have experience with OpenText products and OpenText ALM. I have been using ALM Quality Center, which has had a few names for it over time, but it is the old Quality Center that was then rename...
How would you choose between Microsoft PowerApps and Salesforce Platform?
I think it depends on your use case. If your organization uses Microsoft Enterprise products, PowerApps will work better in your environment. Similarly, if you have a Salesforce integration in pla...
How does Salesforce Platform compare with Azure?
Microsoft’s Windows Azure platform is not easy or intuitive to deploy. The difficulty will be impacted by the type of application that you are trying to use the platform to build. Organizations tha...
Do you build applications using low-code or pro-code builders on Salesforce Platform?
At my organization, we have only used Salesforce Platform's low-code builder. The reason for this is not because we do not like the pro-code option, but because we do not see the need of using it, ...
 

Also Known As

Micro Focus UFT Digital Lab, Micro Focus UFT Mobile, Mobile Center, Micro Focus Mobile Center, HPE Mobile Center
Salesforce1, Force.com, Salesforce App Cloud
 

Overview

 

Sample Customers

Bci, BPER Services, Die Mobiliar, Harvard Pilgrim Healthcare, HPE, Independent Health, Shanghai OnStar Telematics, Pick n Pay, UCB
ADP
Find out what your peers are saying about Tricentis, OpenText, Digital.ai and others in Mobile App Testing Tools. Updated: September 2026.
913,806 professionals have used our research since 2012.