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OpenText Functional Testing Lab for Mobile and Web vs Salesforce Platform comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

OpenText Functional Testing...
Average Rating
7.4
Reviews Sentiment
6.0
Number of Reviews
19
Ranking in other categories
Functional Testing Tools (16th), Mobile App Testing Tools (5th)
Salesforce Platform
Average Rating
8.2
Reviews Sentiment
6.9
Number of Reviews
97
Ranking in other categories
PaaS Clouds (8th), Mobile Development Platforms (3rd), Rapid Application Development Software (5th), Low-Code Development Platforms (5th), No-Code Development Platforms (2nd), Business Orchestration and Automation Technologies (13th)
 

Mindshare comparison

OpenText Functional Testing Lab for Mobile and Web and Salesforce Platform aren’t in the same category and serve different purposes. OpenText Functional Testing Lab for Mobile and Web is designed for Mobile App Testing Tools and holds a mindshare of 5.9%, up 3.2% compared to last year.
Salesforce Platform, on the other hand, focuses on PaaS Clouds, holds 3.8% mindshare, up 2.6% since last year.
Mobile App Testing Tools Mindshare Distribution
ProductMindshare (%)
OpenText Functional Testing Lab for Mobile and Web5.9%
Tricentis Tosca22.5%
OpenText Functional Testing19.5%
Other52.1%
Mobile App Testing Tools
PaaS Clouds Mindshare Distribution
ProductMindshare (%)
Salesforce Platform3.8%
Amazon AWS13.8%
Microsoft Azure12.3%
Other70.1%
PaaS Clouds
 

Featured Reviews

reviewer2356440 - PeerSpot reviewer
Senior Director at a tech vendor with 10,001+ employees
Experienced ease in automation with strong support while seeking improvements in low-code options
OpenText Functional Testing Lab for Mobile and Web offers flexibility of deployment, from on-premises to UFT One which is on the cloud. They provide capability for immediate deployment, and assets can be migrated easily. They include enablers specifically for quick migration of test assets. While I have not personally been involved in these migrations, I have observed some clients using it directly while others make a complete shift from OpenText to Tricentis platforms. There have not been many clients moving from OpenText platforms from on-premises to cloud because most shifts have been toward different product categories such as Tricentis altogether.
Sharmila-K - PeerSpot reviewer
Cloud Transformations and Infrastructure Delivery Manager at a university with 10,001+ employees
Integration processes improve but scripting requires effort
The updates, pricing part, and upgrades to the products are some of the most valuable features with the Salesforce Platform.With the Salesforce Platform, I have minimal experience of approximately one and a half years. I get minimal exposure, once every three or two months, especially during holidays. The Salesforce Platform is connected to the cloud, which is beneficial. When it is integrated with different tools such as Microsoft BI Analytics, it helps us analyze much better. Currently, the integration itself is tricky as we have to use extensive scripting. It should be more of a plug-in and use solution. That is the only issue I see, but otherwise, I appreciate it.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The fact that it allows users to test on real mobile devices instead of emulators is something that projects have told us is beyond compare."
"For automation testing, the tool provides the record and playback option, which helps with object detection easily."
"We escalate tickets to HPE, and we don't have problems."
"It is a complete solution for mobile application testing."
"This is a solution that's easy to use and it also gives us the possibility to use real devices connected either on the Mobile Center server or on our own computers and it works with both iOS and Android devices."
"The most valuable feature of this solution is virtualization."
"In general, in my opinion, Mobile Center is a good product that allows us to do everything we need to automate application testing for mobile."
"Using the existing enterprise tools, like UFT, or even if you want to go open source, you can use them and it's a real user-functional performance, we are able to achieve that."
"Salesforce is great and without any doubt, I would say one should definitely go for Salesforce as it does a lot of sales and marketing in the CRM that would help you if you work on productivity."
"I'm not sure what the most valuable aspect of the solution is, but I can say that their finance and auditing systems are quite impressive. You can audit in different invoices right to procurement. It's all quite seamless."
"Salesforce Platform is very good at what it does."
"The reporting of the solution is excellent."
"Salesforce Platform has helped streamline our sales operations, which has essentially increased the effectiveness of our sales operations."
"I find Salesforce Platform to be stable."
"What I really like about Salesforce is that it's very intuitive, and it's an easy platform for salespeople to quickly and efficiently be able to track an opportunity and develop custom reports for management."
"Salesforce is a phenomenal application. It's very diverse."
 

Cons

"Digital Lab is a pretty solid product with areas that could be continuously improved on."
"It's very new to HP. They need to go beyond the HP world."
"The documentation and user interface both need improvement."
"Because of connection errors, we've haven't yet been able to set it up properly at my company."
"I don't think the product as it is right now is going to sell itself, but it's really what are the next steps."
"They should introduce a pay-per-use subscription model."
"I think the interface is not very good and I have used other solutions that are easier to learn."
"We like to host the tools centrally. We would need them to be multi-tenants, so different projects could log on and have their own set of devices and their own set of apps, and they wouldn't see data from other projects that are using it."
"An improved UX may be helpful in the solution's next release."
"I think the search needs to be improved so as to allow for a broader keyword search."
"The integration of Salesforce with other solutions could be improved."
"The general reports could be made easier in the Salesforce Platform. Generating needs extensive training to know the exact structure of the design. Whenever you search for something you need to know what are the exact fields that you need to view. It's not an easy process to learn."
"Reporting could be better. Reporting is Excel-based, and it has sucked since the inception of the company. That's why I was excited about the fact of them bringing MuleSoft into the fold and Tableau."
"I do not like the number of clicks required to get information. The UI is not very intuitive or innovative."
"When it switched to lightning, it threw me for a loop. When they changed the look and feel, I had a hard time finding things and doing what I used to do."
"I would like to have integration with Google."
 

Pricing and Cost Advice

"While the pricing may seem relatively high, when compared to competitors, it often falls in line or can even be more cost-effective."
"The product could be more affordable."
"OpenText UFT Digital Lab's pricing is average, and I rate it a five out of ten."
"For the number of people that are using Salesforce Platform in my organization, I feel the price is reasonable."
"Costly, but it is the top product in SaaS/PaaS. Pricing is more for large to enterprise level companies."
"The price of Salesforce Platform is very expensive. There are other solutions that are similar that cost a quarter of what Salesforce Platform does, such as HubSpot."
"The solution is a bit expensive."
"In general, the price is an area where there is always room for improvement."
"rice-wise, the solution is reasonable for what we're getting."
"It is expensive."
"Pricing for the Salesforce Platform is too expensive."
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Top Industries

By visitors reading reviews
Construction Company
13%
Financial Services Firm
12%
Non Profit
8%
Outsourcing Company
7%
Financial Services Firm
12%
Manufacturing Company
7%
Construction Company
7%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise4
Large Enterprise13
By reviewers
Company SizeCount
Small Business40
Midsize Enterprise25
Large Enterprise44
 

Questions from the Community

What needs improvement with Micro Focus UFT Mobile?
Digital Lab is a pretty solid product with areas that could be continuously improved on.
What is your primary use case for Micro Focus UFT Mobile?
I deal with OpenText Analysis Database and Core Performance Engineering, which are categories of software rather than individual pieces. We focus on the ADM area, which includes ALM, UFT One, UFT D...
What advice do you have for others considering Micro Focus UFT Mobile?
I do have experience with OpenText products and OpenText ALM. I have been using ALM Quality Center, which has had a few names for it over time, but it is the old Quality Center that was then rename...
How would you choose between Microsoft PowerApps and Salesforce Platform?
I think it depends on your use case. If your organization uses Microsoft Enterprise products, PowerApps will work better in your environment. Similarly, if you have a Salesforce integration in pla...
How does Salesforce Platform compare with Azure?
Microsoft’s Windows Azure platform is not easy or intuitive to deploy. The difficulty will be impacted by the type of application that you are trying to use the platform to build. Organizations tha...
Do you build applications using low-code or pro-code builders on Salesforce Platform?
At my organization, we have only used Salesforce Platform's low-code builder. The reason for this is not because we do not like the pro-code option, but because we do not see the need of using it, ...
 

Also Known As

Micro Focus UFT Digital Lab, Micro Focus UFT Mobile, Mobile Center, Micro Focus Mobile Center, HPE Mobile Center
Salesforce1, Force.com, Salesforce App Cloud
 

Overview

 

Sample Customers

Bci, BPER Services, Die Mobiliar, Harvard Pilgrim Healthcare, HPE, Independent Health, Shanghai OnStar Telematics, Pick n Pay, UCB
ADP
Find out what your peers are saying about Tricentis, OpenText, Digital.ai and others in Mobile App Testing Tools. Updated: August 2026.
908,834 professionals have used our research since 2012.