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BrowserStack pros and cons

Vendor: BrowserStack
4.0 out of 5
Badge Ranked 1

Pros & Cons summary

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Prominent pros & cons

PROS

BrowserStack offers extensive device coverage for testing across different platforms without the need to maintain a device inventory.
The integration process with tools and platforms is seamless, enhancing workflow development experiences.
Testing on BrowserStack verifies applications on different devices and browsers helping reduce defects in production.
Automating test cases with BrowserStack has significantly reduced testing time, increasing efficiency by approximately 60%.
BrowserStack provides cost savings by eliminating the necessity to purchase new devices for testing purposes.

CONS

Users have expressed a need for better integration of BrowserStack with other platforms and testing frameworks.
Connectivity and stability issues occasionally interfere with the testing experience.
There is room for improvement in pricing and cost-effectiveness, especially compared to competitors.
BrowserStack sometimes operates slowly, leading to disruptions and requiring users to invest in newer devices.
The payment system for BrowserStack presents challenges as it accepts only credit cards, creating difficulties for some users.
 

BrowserStack Pros review quotes

SK
Team Lead at Nagarro
May 5, 2020
The setup was quite simple. The website easily explains how to set it up and if you want to integrate it with BMP tools there are online simple step tutorials.
KB
QA Engineer at Projekt202
Sep 16, 2020
Testing across devices and browsers without maintaining that inventory is invaluable.
AG
Quality Assurance Lead at ZX-Ventures
Apr 16, 2021
I like that it offers full device capability.
Learn what your peers think about BrowserStack. Get advice and tips from experienced pros sharing their opinions. Updated: January 2026.
881,082 professionals have used our research since 2012.
Sep 15, 2021
It just added some flexibility. There was nothing that improved our coding standards, etc. because all of our UIs were functional before we tried it.
GB
Automation Test Analyst at a tech services company with 201-500 employees
Dec 9, 2021
The main core concept behind this product is, it takes the overhead of maintaining all of your devices or particular computers. It continuously adds the latest devices that are coming into the market.
VI
Qa lead at a marketing services firm with 201-500 employees
Dec 11, 2021
BrowserStack has lots of devices to choose from.
AlejandroGarduno - PeerSpot reviewer
Quality Assurance Lead at Wiceline
Jun 15, 2022
I have found that BrowserStack is stable.
Aeron Gonzales - PeerSpot reviewer
Quality Assurance Analyst at a tech services company with 51-200 employees
Jun 23, 2022
It's helpful for me to test on different devices.
Chatchawal Siluang - PeerSpot reviewer
Senior Software QA Engineer at Seven Peaks Software
Jun 26, 2022
The most valuable feature of BrowserStack is the ability to do manual testing.
BG
Technical Lead
Sep 24, 2022
The integration is very good.
 

BrowserStack Cons review quotes

SK
Team Lead at Nagarro
May 5, 2020
I would like for there to be more integration with BrowserStack and other platforms.
KB
QA Engineer at Projekt202
Sep 16, 2020
Connectivity can sometimes mar the testing experience.
AG
Quality Assurance Lead at ZX-Ventures
Apr 16, 2021
Customer support could be better. We tried to implement and explore this product with the vendor or reseller's help, but we haven't had any good response about the product.
Learn what your peers think about BrowserStack. Get advice and tips from experienced pros sharing their opinions. Updated: January 2026.
881,082 professionals have used our research since 2012.
Sep 15, 2021
Adding better integration with frameworks, particularly testing frameworks like Robot, would be of more value to customers and make their jobs easier.
GB
Automation Test Analyst at a tech services company with 201-500 employees
Dec 9, 2021
While I was testing I was not 100% sure a that was properly mimicking the browsers or not. We had some issues with a browser, and the reason was the browser itself does not provide any support. If the local system does not provide any support, I think this was the problem. There should be better integration with other solutions, such as JIRA.
VI
Qa lead at a marketing services firm with 201-500 employees
Dec 11, 2021
Sometimes BrowserStack is really slow and devices are not loading. it is really annoying and that's why we bought several newer devices because sometimes it's affecting us a lot.
AlejandroGarduno - PeerSpot reviewer
Quality Assurance Lead at Wiceline
Jun 15, 2022
BrowserStack is scalable, but cost is significant for those living in Mexico.
Aeron Gonzales - PeerSpot reviewer
Quality Assurance Analyst at a tech services company with 51-200 employees
Jun 23, 2022
The solution is slow.
Chatchawal Siluang - PeerSpot reviewer
Senior Software QA Engineer at Seven Peaks Software
Jun 26, 2022
BrowserStack operates at a slow pace, it could improve by making it faster.
BG
Technical Lead
Sep 24, 2022
If you are inactive for 30 minutes, the solution will close.