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OpenText SiteScope vs SCOM comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

OpenText SiteScope
Average Rating
7.8
Reviews Sentiment
6.6
Number of Reviews
29
Ranking in other categories
Application Performance Monitoring (APM) and Observability (18th)
SCOM
Average Rating
7.8
Reviews Sentiment
6.8
Number of Reviews
83
Ranking in other categories
Event Monitoring (5th), Network Monitoring Software (14th)
 

Mindshare comparison

OpenText SiteScope and SCOM aren’t in the same category and serve different purposes. OpenText SiteScope is designed for Application Performance Monitoring (APM) and Observability and holds a mindshare of 0.7%, up 0.5% compared to last year.
SCOM, on the other hand, focuses on Event Monitoring, holds 9.0% mindshare, up 7.6% since last year.
Application Performance Monitoring (APM) and Observability Market Share Distribution
ProductMarket Share (%)
OpenText SiteScope0.7%
Dynatrace6.3%
Datadog5.3%
Other87.7%
Application Performance Monitoring (APM) and Observability
Event Monitoring Market Share Distribution
ProductMarket Share (%)
SCOM9.0%
ServiceNow IT Operations Management11.7%
OpsRamp9.6%
Other69.7%
Event Monitoring
 

Featured Reviews

Gyanesh Rahatekar - PeerSpot reviewer
Back office at Reliance Industries Ltd
Achieve seamless incident response with valuable monitoring capabilities and reliable alerts
There are multiple features related to OpenText SiteScope monitoring that I have found to be very useful, such as SSL monitoring. If SSL is present as a file in a server, then OpenText SiteScope is a very effective tool to monitor when that certificate expires. It provides comprehensive information related to SSL certificates and log monitoring. If any kind of required keyword monitoring is present in the log file, OpenText SiteScope has excellent functionality for monitoring. It is very easy to configure and obtain the correct information related to end-user requirements. The agentless monitoring feature of OpenText SiteScope is particularly impressive and easy to configure and gather information from. According to the operations team perspective, there is no impact related to resource management from the agentless monitoring. It demonstrates very low resource consumption related to its functionality.
AK
Assistant Manager at SMS group GmbH
Have integrated effective monitoring and seamless alerting with improved visualization capabilities
The most valuable feature of SCOM is its monitoring capability, and we have integrated SCOM with Grafana, which is a dashboarding tool. We have implemented and integrated this to create dashboarding of the SCOM monitoring system for the database, SQL, and the Linux servers we have configured in SCOM. We have created separate dashboarding for it, and the monitoring and creating rules and monitors in the management servers and management packs that SCOM provides are very useful for us. The alerting mechanism of SCOM has benefited our operations because we have modified the thresholds as per our internal requirements. We have configured threshold modifications for the CPU, memory, and especially for disk space. For routine disk space usage on the system, we have provided a separate threshold configuration.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"SiteScope has built-in flat file DB, hence it removes the dependency of an external DB for higher stability."
"The most valuable feature of OpenText SiteScope is that it is easy to manage and user-friendly."
"The product's readymade templates are perfect. It supports us a lot when we don't have much experience with the product. The templates offers us direction to proceed."
"Being able to create your monitors for monitoring your internal URLs and databases and other things like that is valuable."
"The Monitor Templates functionality allowed us to spin up monitoring with .csv files pretty easily."
"Simple deployment: The deployment uses protocols such as NetBios, SSH, WMI, SNMP, which means that any device with any of these protocols will be monitored."
"The most valuable feature of SiteScope is its infrastructure monitoring."
"Instead of executing jobs multiple times, I can configure it once, schedule, and apply it on multiple servers in sequence. It allows me to create scripts and automate several processes, making tasks simpler and more efficient."
"SCOM integrates several systems and offers correlation features, like setting up everything around Active Directory or DNS."
"Being able to make and customize management packs and send out notifications is very valuable."
"SCOM provides alerting capabilities and threshold settings, which are helpful for monitoring."
"The most valuable feature of SCOM is the capability of using classes within your management pack development."
"It has good graphs of what is going on within the operating system.​"
"The inbuilt management pack that Microsoft provides is really helpful. I know it's a mature product, and they keep upgrading the management pack."
"Alerts notify the server or service owner of problems, allowing quick decisions or actions to keep the service running based on configured thresholds."
"This solution saves us a lot of work because it reduces the effort that is required in order to start monitoring."
 

Cons

"I would be very interested in having transaction traceability included in the product, to give us a better view of what is really going wrong in a particular method and action."
"They need to offer better technical support, which, right now, is not helpful or responsive."
"The graphs and dashboard in the solution are areas that need improvement."
"Sometimes in a huge environment, I think the documentation does not provide the required calculations so you can't know what the required set up should be. You need to test."
"There is a need to enhance the reporting feature in OpenText SiteScope. Reporting related to performance information for historical data needs improvement to provide better reporting related to application availability and end node availability."
"You can use OpenText SiteScope for small or middle environments. But if you want to monitor a large environment, it is not scalable. If you can monitor a large environment with OpenText SiteScope, it can be a valuable product."
"Direct integration with an SMS gateway for sending critical alerts to the support SME. This will help customer investing in third party middleware solutions for SMS."
"While working with OpenText, I noticed sometimes teams refuse intervention due to compliance issues."
"The GI is difficult to work with and the reporting servers are also difficult."
"Regarding certain issues in the solution, it can be difficult to generate reports if we have a program that is not user-friendly for reporting. While this is not necessarily negative, we may need to use another solution."
"The end-user components, including the dashboards, the administration console, and the web console, need to be improved."
"The configurations could be better. There are multiple tests where you can do something, but they can be a trigger as well. The overriding methodologies are not that easy. The configurations are difficult. The configuration and thorough day-to-day operations to get them to the level you want takes some time. It's very difficult."
"Of course, price is always an issue with Microsoft and could be improved."
"The console feature is very poor, and it would be very good for us if this were improved."
"It'll help if they can provide real-time or closer to real-time monitoring."
"SCOM is not as straightforward in terms of user interface or general experience, which could be improved."
 

Pricing and Cost Advice

"It is expensive. I don't like its licensing. I don't like anything where you have to license it by individual licenses. I'm not a fan of that, but that's just me."
"The pricing or licensing cost for Micro Focus SiteScope is often bundled with other things, so the cost for each individual would be difficult to calculate. Pricing could be $2,000,000 a year. My company pays for technical support because it's part of the contract with Micro Focus SiteScope. You buy the licenses, but you're also paying for the support. With Nagios, it's much more bare-bones as far as paying for licenses and the software itself, and my company didn't have to use as much Nagios support yet in one or two years because there weren't too many problems using Nagios, and it's much more cost-effective, so that's one of the reasons why my company is migrating to Nagios from Micro Focus SiteScope."
"Depending on your requirements, there are two licensing models available. A simple point model, or an endpoint model."
"When Micro Focus Voltage SiteScope has introduced approximately eight years ago and there was not very much competition making the price high. However, when comparing the price of Micro Focus Voltage SiteScope now to other tools, they should reduce the price. It is similar to a legacy tool at this point."
"SiteScope licensing can be node based-or monitor-based. I would recommend for node-based licensing."
"I rate the solution's pricing a six out of ten on a scale where one is cheap and ten is expensive."
"You have to pay for their "solution templates". Other tools do not charge you for knowledge-based monitoring bundles."
"Licensing is a little steep."
"Our licensing fees are approximately $30 per user, per month."
"It is the cheapest product available in the market."
"Our Enterprise Agreement includes the price."
"If you have a Microsoft Enterprise Agreement, then this is part of the agreement."
"SCOM's pricing is average."
"The pricing is good, and it's part of their system center suite."
"The pricing and licensing are fair."
"I don't know the exact cost because it's managed by our sales team, but Microsoft is on the higher side."
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Top Industries

By visitors reading reviews
Manufacturing Company
19%
Financial Services Firm
14%
Computer Software Company
8%
University
8%
Financial Services Firm
12%
Government
10%
Computer Software Company
9%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business8
Midsize Enterprise4
Large Enterprise21
By reviewers
Company SizeCount
Small Business16
Midsize Enterprise22
Large Enterprise54
 

Questions from the Community

What is your experience regarding pricing and costs for Micro Focus Voltage SiteScope?
The licensing scheme for Micro Focus tools is reasonable, and more affordable. It's seen as medium or de-receivable.
What needs improvement with Micro Focus Voltage SiteScope?
Regarding areas for improvement, there may be minor issues, but I have not faced any significant issues with OpenText SiteScope because I have a team that uses this product daily. As a monitoring d...
What is your primary use case for Micro Focus Voltage SiteScope?
OpenText SiteScope has a lot of use cases including monitoring websites, monitoring URLs, monitoring infrastructure resources like CPU, hard disk, and memory usage, and customized monitoring script...
What do you like most about SCOM?
The tool helps to monitor Windows servers. It offers alerts from a central location.
What is your experience regarding pricing and costs for SCOM?
I am not aware of the exact pricing as it is managed by my supervisor. As an academic institution, we receive substantial discounts.
What needs improvement with SCOM?
We believe that the dashboarding in SCOM needs to be improved or enhanced because it is not too expressive in reporting. We can work on deploying new ways of viewing things and modifying visualizat...
 

Also Known As

Micro Focus SiteScope, HPE SiteScope, SiteScope
System Center Operations Manager, SCOM 2012
 

Overview

 

Sample Customers

Vodafone Ireland, Kuveyt Turk Participation Bank
Dialog Telekom
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