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OptiView XG [EOL] vs TruView comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

OptiView XG [EOL]
Average Rating
8.6
Number of Reviews
38
Ranking in other categories
No ranking in other categories
TruView
Average Rating
9.4
Reviews Sentiment
7.2
Number of Reviews
17
Ranking in other categories
Network Monitoring Software (72nd)
 

Featured Reviews

MW
President at Bitwise Micro
A valuable, impressive, and portable product that saves time and has great scalability and stability
It just saves time. We have run into situations where contractors come in, and they plug in a WiFi device that is handing out DHCP addresses, which affects the rest of the network. To be able to quickly identify from where the problem is originating, you need a network tool that can identify the device that is doing this. It just brings into clear focus the exact issue when there is a problem or outage. When there is a crisis and you've several people wanting to know an estimate of when things are going to be back up and running again, you need to have answers. I have been at places that didn't have a tool like that. I know one place that had an outage for almost a week, and it was craziness. It turned out to be just a bad cable. That's all it was. They were having trouble with their email server, which was an on-premise email server, but emails were taking six hours to appear. The whole problem was because of a bad network cable. When I plugged in the Fluke analyzer, it analyzed and told me immediately that there were transmission errors on this one port from one switch. It told me this within 10 minutes. It is an incredible product.
MM
Network Engineer at a comms service provider with 1,001-5,000 employees
Monitors traffic, analyzes flows, tracks packets, and measures bandwidth across our network
We use TruView primarily for network performance analysis and monitoring. It helps us track traffic, flows, packets, and bandwidth to understand our network's condition and detect any anomalies or attacks. However, the product's age limits its advanced features for performance analysis. The main advantage lies in its low cost and reliable functionality, as we have a permanent license and do not require support. Real-time monitoring in TruView is somewhat limited, as there is a delay of about five minutes in data updates, making it less effective for immediate insights.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It's worth a shot. Give it a try. Definitely a product worth considering."
"Basically, what OptiView XG allowed us to do is, when someone says, "Hey, there's a problem, we're experiencing slow latency in a site", we put it on both ends and we look at the traffic going between both ends and see where the latency lies."
"It allows us to be able to troubleshoot, predominantly in the field, with the tools that we would normally have in the lab."
"It has helped with troubleshooting and has simplified the way the organization functions."
"In this way, I think OptiView XG is the best all in one solution."
"Gives us the ability to see our network."
"We use it for all of our predictive Wi-Fi designs, and we get standards reports so we're able to do more of the designs more quickly and more consistently."
"The most valuable feature of this product is the sniffer, where we can troubleshoot user connections by identifying the source and destination, to try to get to the root cause."
"Visual TruView helped our network team respond to potential issues before they became larger ones."
"It gives us the ability to determine the root of a problem or a network, whether it's on the network side, the database, application server, or server infrastructure."
"We use TruView primarily for network performance analysis and monitoring. It helps us track traffic, flows, packets, and bandwidth to understand our network's condition and detect any anomalies or attacks. However, the product's age limits its advanced features for performance analysis. The main advantage lies in its low cost and reliable functionality, as we have a permanent license and do not require support. Real-time monitoring in TruView is somewhat limited, as there is a delay of about five minutes in data updates, making it less effective for immediate insights."
"The most valuable feature for us was the ability to monitor sites and get a nice overview of all the data in a single view."
"TruView takes only minutes to install."
 

Cons

"Also, the overall weight of the product is a lot to carry around for a long period of time."
"Hardware is unreliable. It's already crashed on me several times."
"Its price was a bit excessive. The device that I had died; it is under warranty, and they want $20,000 for another one, so I am trying to find an alternate solution."
"We found that when we used the wireless section of the AirMagnet, we used to have a laptop dedicated to AirMagnet and it actually ran smoother on the laptop."
"I would like a built-in tap feature which doesn't interfere with the network, and it allows you to see what is happening there."
"Initial setup was complex."
"It can’t scale to even one user because it crashes when you're using the AirMagnet survey tool, or even running reports."
"I think everything is OK, except that they integrated AirMagnet already. It's also very heavy, like a brick."
"We have faced delays in data retrieval and the lack of support due to the product being out of service."
"Whilst Citrix could be handled better like their nGenius product line (which does an excellent job) it copes with the centralised type of deployment TruView covers."
"I can't give them quite a 10, because from time to time, I'll work with the folks who, not that they're not good, but there are some who are just phenomenal."
"One area that could be improved is the reporting features. In the version transformation from ten to eleven, the platform changed from a Windows-based platform to a Linux-based platform. As a result, the previous reporting feature using Crystal Reports was no longer available. Instead, we had to generate PDF dashboard reports, which were not as flexible."
 

Pricing and Cost Advice

"Its price was a bit excessive. The device that I had died. It is under warranty, and they want $20,000 for another one. I just don't want to spend that kind of money, so I'm trying to find an alternate solution. They have annual maintenance on it, which probably was 10% a year, so it all starts to add up."
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Top Industries

By visitors reading reviews
Outsourcing Company
19%
Construction Company
11%
Financial Services Firm
7%
Manufacturing Company
7%
Comms Service Provider
15%
Construction Company
13%
Healthcare Company
9%
Outsourcing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business7
Midsize Enterprise8
Large Enterprise26
By reviewers
Company SizeCount
Small Business7
Midsize Enterprise6
Large Enterprise7
 

Overview

 

Sample Customers

XG is used in all industries. Example customers include: Republic National Distributing Company, Titelive, CitiGroup, Los Angeles Unified School District, Saudi German Hospital, DeKalb County Schools, Valdosta State University, The Everett Clinic, Bio-Reference, Miami-Dade Library, Mitel, Borsa Istanbul, Cimarex, Air National Guard Lowndes County, High Point City, Carrollton City Schools, Kern County, Pruitt Communications and Bosch Group.
FloraHolland, Miami-Dade Public Library System, Southeastern Freight Lines, Valdosta State University, Everett Clinic, Bioreference, Key Information Systems, ACER, Odeabank A.S.
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