

OutSystems and Retool are key players in the low-code development segment. OutSystems is favored for its comprehensive feature set, appealing to larger enterprises with its scalability and integration abilities. Retool, however, shines in efficiency, particularly for creating internal tools, thanks to its ease of use and integration capabilities. Data suggests OutSystems has higher satisfaction in pricing and support, while Retool provides a feature-focused model that attracts use in specific scenarios.
Features: OutSystems offers robust features such as full-stack support, visual programming, and advanced security measures. Its scalability and enterprise-grade solutions make it suitable for complex applications. Retool emphasizes efficient internal software creation with rapid interface development, API integrations, and pre-built components, providing ease and agility in customizing applications.
Room for Improvement: OutSystems can improve by simplifying its deployment process to cater to smaller organizations, enhancing user interface components for non-IT users, and reducing its overall cost to attract smaller enterprises. Retool could benefit from expanding its feature set to match broader enterprise needs, enhancing security features for large-scale use, and offering more comprehensive customer support options.
Ease of Deployment and Customer Service: Retool's deployment is designed for simplicity with minimal setup, allowing quick configuration, making it ideal for teams needing rapid solutions. OutSystems deployment is more structured and fits larger organizations requiring comprehensive application management. It boasts more extensive customer service, providing enterprise-level support, while Retool offers quicker, more direct assistance tailored to its niche user base.
Pricing and ROI: OutSystems involves a higher initial setup cost, justified by its scalability and comprehensive solution suite, offering long-term ROI for complex projects. Retool presents a more cost-effective initial setup, focusing on swift deployment and targeted ROI for internal tasks. While OutSystems targets versatile enterprise needs with higher pricing satisfaction, Retool is ideal for swift, internal application deployment, balancing cost and capability effectively.
Developing that same project in OutSystems can be completed in around 40 to 50% less time, requiring only six resources.
Time efficiency. Your team can be deployed to work on different modules parallelly and you can really save time up to an enormous level.
We had fewer front-end resources, and while developing with Retool, we did not need many front-end team members, which saved on salaries.
I think we can see time saved to start the proof of concept and maybe money saved because I was able to develop the mobile app alone without needing additional resources.
Many helpful videos and documentation are available on the OutSystems site, making it relatively easy to learn the platform.
They do have the customer support ticketing system where you can raise the ticket, decide the priority, and depending upon your priority and urgency, they are going to resolve your problem.
There have been no issues with support,
The customer support is amazing; overall, AWS customer support is very professional and fast.
Technical support team is available, but I haven't needed to contact them.
They can be deployed vertically and horizontally, supporting as many deployments as needed.
It's scalable and doesn't experience any slowdown when handling increasing data volumes.
Retool is more suited for startups, but it can get messy at scale.
Retool is stable in my experience.
It is crucial to be aware of which module corresponds to which application in real-time projects, as there are multiple applications.
You have to design your architecture in a very magnificent and decent way so that how you process your data so that load can be easily balanced.
I would like to see more integration between the use of artificial intelligence to speed up the process delivery time.
Retool needs more customization options, as it should not be limited to a few customization features; it should be broader, with more features available for users to utilize.
AI tools, features, and machine learning capabilities should be added as they would be helpful in the future.
There should be better documentation or support for non-technical users, providing a platform to learn and implement Retool effectively.
Subsequent users can be added at an additional cost per user; exact pricing details can be found on the OutSystems site.
The pricing, setup cost, and licensing experience were good as the free plan was enough for us.
OutSystems offers a lot of reusable components and solutions that I can simply drag and drop and use, which has a significant impact on project delivery time.
We use integration extensively in OutSystems, which allows us to connect our own internal systems to our newly created system applications.
OutSystems has a very good learning curve for developers.
Retool positively impacts our organization by saving costs compared to using other data repositories, and teams prefer Retool for daily tasks that perform customizations to showcase web pages or link their data backend, making it more efficient and cost-effective than other software available in the market.
Retool provides built-in features with all processing happening within the platform, which is a significant advantage.
The best features Retool offers include the ability to quickly create a mobile app and use this mobile app in a native mobile app for Android.
| Product | Mindshare (%) |
|---|---|
| OutSystems | 5.0% |
| Retool | 1.3% |
| Other | 93.7% |

| Company Size | Count |
|---|---|
| Small Business | 19 |
| Midsize Enterprise | 7 |
| Large Enterprise | 31 |
| Company Size | Count |
|---|---|
| Small Business | 5 |
| Midsize Enterprise | 3 |
| Large Enterprise | 4 |
OutSystems is a platform for low-code application development that unites design, code, and deployment to simplify development so any business can create innovative solutions in a timely manner. There are various use cases an organization can employ with OutSystems, including:
OutSystems offers faster development and deployment times than hand-coding while delivering unique and personalized solutions to its customers. The main focus of OutSystems is high-performance low code which enables businesses to create functional products that answer their needs. It offers clients the ability to develop enterprise-grade applications with a high level of security.
The product stands out from its competitors as it offers:
It ensures its clients that the applications built using this platform are as scalable as hand-coded ones while increasing workspace productivity and evolving applications’ capabilities.
OutSystems Features
OutSystems has various features through which users can develop and deploy highly efficient applications and other products. Some of the features include:
OutSystems Benefits
The solution offers a wide array of benefits to companies that utilize it in their application development. Some of these benefits include:
Reviews from Real Users
Harikrishnan R., a technical lead at Netlink Software Group America Inc, likes OutSystems because the tool helps with validation, offers good features, and is reliable.
An owner at a consultancy thinks OutSystems is versatile with great scalability and great technical support.
Retool enables rapid construction of internal tools with minimal coding, streamlining workflows across HR, customer support, and compliance. Praised for its drag-and-drop interface, extensive component library, and SQL support, it boosts organizational efficiency by automating tasks and enhancing data management.
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