

OutSystems and Retool are key players in the low-code development segment. OutSystems is favored for its comprehensive feature set, appealing to larger enterprises with its scalability and integration abilities. Retool, however, shines in efficiency, particularly for creating internal tools, thanks to its ease of use and integration capabilities. Data suggests OutSystems has higher satisfaction in pricing and support, while Retool provides a feature-focused model that attracts use in specific scenarios.
Features: OutSystems offers robust features such as full-stack support, visual programming, and advanced security measures. Its scalability and enterprise-grade solutions make it suitable for complex applications. Retool emphasizes efficient internal software creation with rapid interface development, API integrations, and pre-built components, providing ease and agility in customizing applications.
Room for Improvement: OutSystems can improve by simplifying its deployment process to cater to smaller organizations, enhancing user interface components for non-IT users, and reducing its overall cost to attract smaller enterprises. Retool could benefit from expanding its feature set to match broader enterprise needs, enhancing security features for large-scale use, and offering more comprehensive customer support options.
Ease of Deployment and Customer Service: Retool's deployment is designed for simplicity with minimal setup, allowing quick configuration, making it ideal for teams needing rapid solutions. OutSystems deployment is more structured and fits larger organizations requiring comprehensive application management. It boasts more extensive customer service, providing enterprise-level support, while Retool offers quicker, more direct assistance tailored to its niche user base.
Pricing and ROI: OutSystems involves a higher initial setup cost, justified by its scalability and comprehensive solution suite, offering long-term ROI for complex projects. Retool presents a more cost-effective initial setup, focusing on swift deployment and targeted ROI for internal tasks. While OutSystems targets versatile enterprise needs with higher pricing satisfaction, Retool is ideal for swift, internal application deployment, balancing cost and capability effectively.
Developing that same project in OutSystems can be completed in around 40 to 50% less time, requiring only six resources.
Time efficiency. Your team can be deployed to work on different modules parallelly and you can really save time up to an enormous level.
We had fewer front-end resources, and while developing with Retool, we did not need many front-end team members, which saved on salaries.
I think we can see time saved to start the proof of concept and maybe money saved because I was able to develop the mobile app alone without needing additional resources.
Many helpful videos and documentation are available on the OutSystems site, making it relatively easy to learn the platform.
They do have the customer support ticketing system where you can raise the ticket, decide the priority, and depending upon your priority and urgency, they are going to resolve your problem.
There have been no issues with support,
The customer support is amazing; overall, AWS customer support is very professional and fast.
Technical support team is available, but I haven't needed to contact them.
They can be deployed vertically and horizontally, supporting as many deployments as needed.
It's scalable and doesn't experience any slowdown when handling increasing data volumes.
Retool is more suited for startups, but it can get messy at scale.
Retool is stable in my experience.
It is crucial to be aware of which module corresponds to which application in real-time projects, as there are multiple applications.
You have to design your architecture in a very magnificent and decent way so that how you process your data so that load can be easily balanced.
I would like to see more integration between the use of artificial intelligence to speed up the process delivery time.
Retool needs more customization options, as it should not be limited to a few customization features; it should be broader, with more features available for users to utilize.
AI tools, features, and machine learning capabilities should be added as they would be helpful in the future.
There should be better documentation or support for non-technical users, providing a platform to learn and implement Retool effectively.
Subsequent users can be added at an additional cost per user; exact pricing details can be found on the OutSystems site.
The pricing, setup cost, and licensing experience were good as the free plan was enough for us.
OutSystems offers a lot of reusable components and solutions that I can simply drag and drop and use, which has a significant impact on project delivery time.
We use integration extensively in OutSystems, which allows us to connect our own internal systems to our newly created system applications.
OutSystems has a very good learning curve for developers.
Retool positively impacts our organization by saving costs compared to using other data repositories, and teams prefer Retool for daily tasks that perform customizations to showcase web pages or link their data backend, making it more efficient and cost-effective than other software available in the market.
Retool provides built-in features with all processing happening within the platform, which is a significant advantage.
The best features Retool offers include the ability to quickly create a mobile app and use this mobile app in a native mobile app for Android.
| Product | Mindshare (%) |
|---|---|
| OutSystems | 4.9% |
| Retool | 1.4% |
| Other | 93.7% |
| Company Size | Count |
|---|---|
| Small Business | 19 |
| Midsize Enterprise | 7 |
| Large Enterprise | 31 |
| Company Size | Count |
|---|---|
| Small Business | 6 |
| Midsize Enterprise | 3 |
| Large Enterprise | 4 |
OutSystems is a low-code platform designed for accelerated application development, offering customizable UI with drag-and-drop features and integration options for efficient workflow management.
OutSystems supports rapid project delivery through visual modeling and reusable components, facilitating Agile development across platforms. It integrates seamlessly with databases and external services, offering native mobile capabilities and enterprise scalability. While known for handling complex demands with ease, users suggest enhancements in AI integration, support services, pricing, and documentation. Automation, version control, and learning resources are other areas highlighted for potential improvement. OutSystems is widely used for streamlining processes in banking, healthcare, and insurance industries, with integrations into SAP and ServiceNow, leveraging cloud capabilities on AWS and Azure.
What are the key features of OutSystems?In industries such as banking, healthcare, and insurance, OutSystems is employed to develop both web and mobile applications for streamlined processes and task automation. Companies use this platform for rapid application development, integrating with systems like SAP and ServiceNow, and employing cloud services from AWS and Azure for optimized deployment.
Retool enables rapid construction of internal tools with minimal coding, streamlining workflows across HR, customer support, and compliance. Praised for its drag-and-drop interface, extensive component library, and SQL support, it boosts organizational efficiency by automating tasks and enhancing data management.
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