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Prisma Access by Palo Alto Networks vs SonicWall SMA comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Aug 6, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Prisma Access by Palo Alto ...
Ranking in Enterprise Infrastructure VPN
5th
Average Rating
8.2
Reviews Sentiment
6.9
Number of Reviews
65
Ranking in other categories
Secure Web Gateways (SWG) (5th), Cloud Access Security Brokers (CASB) (1st), ZTNA as a Service (4th), Secure Access Service Edge (SASE) (1st)
SonicWall SMA
Ranking in Enterprise Infrastructure VPN
15th
Average Rating
8.0
Reviews Sentiment
5.6
Number of Reviews
15
Ranking in other categories
Universal Access Gateways (2nd), SSL VPN (6th)
 

Mindshare comparison

As of November 2026, in the Enterprise Infrastructure VPN category, the mindshare of Prisma Access by Palo Alto Networks is 6.4%, up from 5.9% compared to the previous year. The mindshare of SonicWall SMA is 2.6%, up from 1.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Enterprise Infrastructure VPN Mindshare Distribution
ProductMindshare (%)
Prisma Access by Palo Alto Networks6.4%
SonicWall SMA2.6%
Other91.0%
Enterprise Infrastructure VPN
 

Featured Reviews

IgorPinter - PeerSpot reviewer
Director at PULSEC
Zero-trust access has improved remote security and now simplifies cloud-based firewall management
Regarding the integration part for Prisma Access by Palo Alto Networks, the integration with identity providers is pretty much good. It is basically firewall as a service, so it performs well. I completed the integration without any issues. What Palo Alto Networks can do better for Prisma Access by Palo Alto Networks is probably to have the point of presence available in more locations. The point of presence from the Serbia region has the nearest POP in Frankfurt, which is an issue since it is your gateway—when you start browsing the internet, you go through a commercial connection in Germany. They definitely need to spread the service in other countries.
BA
Owner at ThinkEzIT
Security enhances through autonomous protection and strong support while multi-factor authentication secures access
I haven't utilized the high availability and scalability features of SonicWall SMA yet because I've never had a need to. I don't know where they can focus their energy on continuous improvements, as I haven't been looking at what they're releasing. We're a small shop, so we drop stuff in and manage it and do what we need to do to maintain it. If we run into an issue, we contact support. There's a learning curve, but it comes down to getting support to train you on the product, and then once you have the training you need, you're able to make the changes and updates that you need to.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We have an application called ADEM that helps us troubleshoot network-related issues. It helps us to isolate an issue whether it is on the ISP level, endpoint level, or system access level."
"This solution provides a DLP on the cloud and very few people have a scanning device for data at rest."
"Overall, the security provided by Prisma Access is very good."
"We had a very good experience with their solutions, especially with their endpoint protections and the next-generation firewalls."
"Prisma Access protects all app traffic, so that users can gain access to all apps and that's very important because we need to be able to access everything. It also allows us to access non-web apps; anything internal that we need access to, we can access."
"The most valuable feature is the zero-trust part of this solution."
"Overall, it's a great solution that works quite well."
"There is a system for monitoring the traffic. You can monitor the traffic of the connected people and point out any issues on the connection part."
"Secure Mobile Access (SMA) is easy to configure and the deployment is straightforward. However, this is mostly because of the AWS setup."
"We are in Thailand and I'm very happy with the technical support."
"SonicWall SMA allows us to provide CML-based access to any user."
"The product is extremely flexible, the program is easy to use, the performance is good, and the solution is very stable."
"I like the load balancing capability."
"SonicWall SMA has the most valuable feature of proprietary security technologies like Capture ATP."
"It is faster than other security options when using remote connections."
"Blocklisting and allowlisting are the most beneficial features for network security."
 

Cons

"The product's current price is an area of shortcoming where improvements are required."
"I would like to see better pricing and an easier logging process. Also, if there was a way to log a global log, everything could go onto the system. It would be better if there was a third log, otherwise one would have to do everything manually."
"There can be some latency issues with the solution that should be improved."
"Lacks a hybrid model which has API plus in-line security."
"It applies commits to the firewalls slowly. There isn't an API you can use for anything. We've previously had trouble with the egress IP addresses though we expressed to engineering that those mustn't change. They changed several times without warning, causing a lot of headaches."
"My clients are not satisfied with the technical support from Palo Alto Networks."
"The initial support team is not very good. Most of the time, I have found that they are one to three years experienced only. They don't have network expertise. They know about Palo Alto products but don't know how to troubleshoot the issues. We have to guide them most of the time to troubleshoot correctly since their approach is not developed."
"The Prisma Access by Palo Alto Networks interface is more difficult than FortiGate."
"The only thing that they could try to improve is the support for enterprise customers. Normally enterprises and SMBs can create a ticket, but for enterprises, SonicWall SMA needs to provide a global view, and this is what's currently missing. It's not even a question of timing. It's a question of the global vision because currently, it's lacking. They concentrate on the topic, but not on the means and not on the global picture. In most cases, there's something wrong with the integration of SonicWall SMA with other products, so that could also be improved."
"The product itself is very good, but Dell needs to work on product visibility in their advertising."
"The problem is that when combined with what the client already has, there are two different logins and two different management systems, and these should be consolidated into a single interface."
"I'd like to see the product maybe polish keyboards in Bookmark."
"SonicWall SMA is difficult to use and it does not provide easy access to different parts of the network."
"The product's technical support services could be improved."
"The overall menu is not very user-friendly and it could be easier."
"Enhancing live tracking capabilities could improve the product, particularly in monitoring user activity and request statuses in real-time on the web interface."
 

Pricing and Cost Advice

"The price has been good for the ROI during these difficult times for the cruise industry. There are no hidden costs; what the product offers is what you get."
"The pricing can be difficult because it came to us with another agreement, but it can be negotiated. I highly recommend people to compare this product's performance and pricing against BetterCloud, because I feel BetterCloud is better than Prisma SaaS if they're starting from scratch."
"Actually the solution is very expensive. I don't know the particulars since the purchasing team dealt with it."
"This is not an expensive product and everything is included with one license."
"The licensing fees are paid on a yearly basis and for what we get, the price is good."
"Prisma is in the middle of the road. It's not the most expensive, but it's not the cheapest. There aren't any additional costs, to my knowledge. I know they have some extra modules, but we didn't use them."
"It is pretty expensive. We have to balance the cost of some features. They need to work on some of the services and products, price-wise."
"It's pricey, it's not cheap. But you get what you pay for."
"Our licenses are stackable and can be anywhere from five users to a million users."
"The cost of the licensing is based on the maximum number of concurrent users, and it costs a lot to add them."
"I don't know about the pricing of the SSL-VPN box. I know the SSL-VPN software is free. Global VPN client, by comparison, is licensed for around $150 or something like that. But the SSL-VPN software is free. It is already built-in with the box."
"This solution is priced well and we currently have the maximum number of licenses allowed."
"The platform has medium pricing."
"All the costs are included in a bundled license."
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Top Industries

By visitors reading reviews
Manufacturing Company
11%
Financial Services Firm
10%
Outsourcing Company
9%
Comms Service Provider
6%
Manufacturing Company
14%
Financial Services Firm
11%
Construction Company
9%
Outsourcing Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business26
Midsize Enterprise20
Large Enterprise27
By reviewers
Company SizeCount
Small Business12
Midsize Enterprise2
Large Enterprise2
 

Questions from the Community

What is the better solution - Prisma Access or Zscaler Private Access?
We looked into Prisma Access before choosing Zscaler Private Access (ZPA). Palo Alto’s Prisma Access is a secure access service edge (SASE) designed to deliver network security in a cloud-deliver...
What is your experience regarding pricing and costs for Prisma Access by Palo Alto Networks?
From my experience, Palo Alto is more expensive compared to solutions like Netskope and Triscale.
What needs improvement with Prisma Access by Palo Alto Networks?
Regarding the integration part for Prisma Access by Palo Alto Networks, the integration with identity providers is pretty much good. It is basically firewall as a service, so it performs well. I co...
What needs improvement with SonicWall SMA?
I haven't utilized the high availability and scalability features of SonicWall SMA yet because I've never had a need to. I don't know where they can focus their energy on continuous improvements, a...
What is your primary use case for SonicWall SMA?
I have experience with the SonicWall SMA; we have rolled it back into our stack. We use SonicWall SMA for all of our clients that need VPNs, including doctor's offices and lawyer offices. Our clien...
 

Also Known As

Palo Alto Networks Prisma Access, Prisma Access, GlobalProtect, Palo Alto GlobalProtect Mobile Security Manager, Prisma SaaS by Palo Alto Networks, Prisma Access
SonicWall Aventail, SonicWall SMA SSL-VPN, SonicWall Secure Mobile Access
 

Overview

 

Sample Customers

Concord Hospital, State of Colorado, Essilor International, RheinLand Versicherungsgruppe, University of Westminster, Universidade Nove de Julho, SPAR Austria, CAME Group, ZipRealty, Greenhill & Co., IKT Agder, Aviva Stadium, Animal Logic, Management & Training Corporation, Brigham Young University Hawaii, School District of Chilliwack
UnitedStack, Newport City Homes, Faith Lutheran College Redlands, PRIME aerostructures GmbH, Celtic Manor Resort
Find out what your peers are saying about Prisma Access by Palo Alto Networks vs. SonicWall SMA and other solutions. Updated: September 2026.
920,769 professionals have used our research since 2012.