No more typing reviews! Try our Samantha, our new voice AI agent.

Prisma Access by Palo Alto Networks vs SonicWall SMA comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Aug 6, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Prisma Access by Palo Alto ...
Ranking in Enterprise Infrastructure VPN
7th
Average Rating
8.2
Reviews Sentiment
6.9
Number of Reviews
65
Ranking in other categories
Secure Web Gateways (SWG) (4th), Cloud Access Security Brokers (CASB) (1st), ZTNA as a Service (5th), Secure Access Service Edge (SASE) (1st)
SonicWall SMA
Ranking in Enterprise Infrastructure VPN
16th
Average Rating
8.0
Reviews Sentiment
5.6
Number of Reviews
15
Ranking in other categories
Universal Access Gateways (2nd), SSL VPN (5th)
 

Mindshare comparison

As of May 2026, in the Enterprise Infrastructure VPN category, the mindshare of Prisma Access by Palo Alto Networks is 6.3%, down from 6.5% compared to the previous year. The mindshare of SonicWall SMA is 2.7%, up from 1.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Enterprise Infrastructure VPN Mindshare Distribution
ProductMindshare (%)
Prisma Access by Palo Alto Networks6.3%
SonicWall SMA2.7%
Other91.0%
Enterprise Infrastructure VPN
 

Featured Reviews

IgorPinter - PeerSpot reviewer
Director at PULSEC
Zero-trust access has improved remote security and now simplifies cloud-based firewall management
Regarding the integration part for Prisma Access by Palo Alto Networks, the integration with identity providers is pretty much good. It is basically firewall as a service, so it performs well. I completed the integration without any issues. What Palo Alto Networks can do better for Prisma Access by Palo Alto Networks is probably to have the point of presence available in more locations. The point of presence from the Serbia region has the nearest POP in Frankfurt, which is an issue since it is your gateway—when you start browsing the internet, you go through a commercial connection in Germany. They definitely need to spread the service in other countries.
BA
Owner at ThinkEzIT
Security enhances through autonomous protection and strong support while multi-factor authentication secures access
I haven't utilized the high availability and scalability features of SonicWall SMA yet because I've never had a need to. I don't know where they can focus their energy on continuous improvements, as I haven't been looking at what they're releasing. We're a small shop, so we drop stuff in and manage it and do what we need to do to maintain it. If we run into an issue, we contact support. There's a learning curve, but it comes down to getting support to train you on the product, and then once you have the training you need, you're able to make the changes and updates that you need to.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Being able to use the user ID or Active Directory Group is one of the great features for control and providing more flexibility without worrying about IP addresses."
"They told us that this was the best thing we'd ever used."
"It protects all app traffic so that users can gain access to all apps. Unlike other solutions that only work from ports 80 and 443, which are predominantly for web traffic, Prisma Access covers all protocols and works on all traffic patterns... The most sophisticated attacks can arise from sources that are not behind 80/443."
"Prisma Access is very stable, and I am very much satisfied with its stability, rating it nine to ten out of ten."
"I would recommend Prisma Access by Palo Alto Networks as it is really good, but it would be much better if the pricing were lower so that I could provide cloud firewall services instead of physical firewalls to customers."
"The overall rating for GlobalProtect is nine out of ten."
"Overall, it's a great solution that works quite well."
"The solution improved the consistency of our security controls and the BCP, there has been a 20 percent reduction in TCO, and Prisma Access also enabled us to deliver better applications by centralizing security management."
"SonicWall SMA allows us to provide CML-based access to any user."
"The solution is reliable and has good overall performance."
"The management and the dashboard are the solution's most valuable features."
"SonicWall SMA has the most valuable feature of proprietary security technologies like Capture ATP."
"I am very satisfied with the technical support."
"The advanced threat protection and the endpoint control features of SonicWall SMA have helped improve security measures tremendously."
"The performance is good."
"We are in Thailand and I'm very happy with the technical support."
 

Cons

"They could add more flexibility and improve product performance."
"Sometimes, we encountered a portal crash. When we told Palo Alto they said it might be the browser or cache, but I think they need to improve it on their side."
"The Cloud Management application has room for improvement. There are a lot of things on the roadmap for that application; things are going to happen soon."
"There can be some latency issues with the solution that should be improved."
"Lacks a hybrid model which has API plus in-line security."
"Palo Alto's operational and support model needs improvement since we have faced issues with resolving problems."
"I would like the solution to support a different type of authentication."
"There is a lack of integration with third-party solutions like CrowdStrike or SentinelOne in Prisma Access by Palo Alto Networks. Although they have a tight ecosystem with their products, opening up for integration with other solutions would be beneficial."
"This is an expensive solution and I think that the price could be improved."
"The product's technical support services could be improved."
"User interface could be improved."
"The only thing that they could try to improve is the support for enterprise customers. Normally enterprises and SMBs can create a ticket, but for enterprises, SonicWall SMA needs to provide a global view, and this is what's currently missing. It's not even a question of timing. It's a question of the global vision because currently, it's lacking. They concentrate on the topic, but not on the means and not on the global picture. In most cases, there's something wrong with the integration of SonicWall SMA with other products, so that could also be improved."
"The product itself is very good, but Dell needs to work on product visibility in their advertising."
"Enhancing live tracking capabilities could improve the product, particularly in monitoring user activity and request statuses in real-time on the web interface."
"The timed synchronization between the network appliance needs improvement."
"SonicWall's reporting isn't good. Reports should be part of a data plan. The login mechanism should be improved. It would be helpful if the client could use an agent to log in. An agent-server model would improve the performance of the RDB, which consumes a lot of bandwidth."
 

Pricing and Cost Advice

"Prisma is in the middle of the road. It's not the most expensive, but it's not the cheapest. There aren't any additional costs, to my knowledge. I know they have some extra modules, but we didn't use them."
"Compared to other products, the price is slightly high."
"Prisma Access is a little bit expensive."
"The licensing fees are paid on a yearly basis and for what we get, the price is good."
"Palo Alto is the Cadillac solution, so their products are pretty expensive. That's just the way it is. Their solution surpasses anything else. Cisco AnyConnect, Zscaler, and all of the other products don't compare. Palo Alto is the market leader with the most features. It saves you work, and you don't have to worry about it."
"The solution requires a license and the technical support has extra costs. The licensing model could improve."
"The pricing for this solution is on the higher end."
"Actually the solution is very expensive. I don't know the particulars since the purchasing team dealt with it."
"I don't know about the pricing of the SSL-VPN box. I know the SSL-VPN software is free. Global VPN client, by comparison, is licensed for around $150 or something like that. But the SSL-VPN software is free. It is already built-in with the box."
"All the costs are included in a bundled license."
"Our licenses are stackable and can be anywhere from five users to a million users."
"This solution is priced well and we currently have the maximum number of licenses allowed."
"The platform has medium pricing."
"The cost of the licensing is based on the maximum number of concurrent users, and it costs a lot to add them."
report
Use our free recommendation engine to learn which Enterprise Infrastructure VPN solutions are best for your needs.
893,438 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Financial Services Firm
12%
Manufacturing Company
10%
Computer Software Company
8%
Comms Service Provider
5%
Manufacturing Company
11%
Comms Service Provider
11%
Financial Services Firm
9%
Computer Software Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business26
Midsize Enterprise20
Large Enterprise27
By reviewers
Company SizeCount
Small Business12
Midsize Enterprise2
Large Enterprise2
 

Questions from the Community

What is the better solution - Prisma Access or Zscaler Private Access?
We looked into Prisma Access before choosing Zscaler Private Access (ZPA). Palo Alto’s Prisma Access is a secure access service edge (SASE) designed to deliver network security in a cloud-deliver...
What is your experience regarding pricing and costs for Prisma Access by Palo Alto Networks?
From my experience, Palo Alto is more expensive compared to solutions like Netskope and Triscale.
What needs improvement with Prisma Access by Palo Alto Networks?
Regarding the integration part for Prisma Access by Palo Alto Networks, the integration with identity providers is pretty much good. It is basically firewall as a service, so it performs well. I co...
What needs improvement with SonicWall SMA?
I haven't utilized the high availability and scalability features of SonicWall SMA yet because I've never had a need to. I don't know where they can focus their energy on continuous improvements, a...
What is your primary use case for SonicWall SMA?
I have experience with the SonicWall SMA; we have rolled it back into our stack. We use SonicWall SMA for all of our clients that need VPNs, including doctor's offices and lawyer offices. Our clien...
 

Also Known As

Palo Alto Networks Prisma Access, Prisma Access, GlobalProtect, Palo Alto GlobalProtect Mobile Security Manager, Prisma SaaS by Palo Alto Networks, Prisma Access
SonicWall Aventail, SonicWall SMA SSL-VPN, SonicWall Secure Mobile Access
 

Overview

 

Sample Customers

Concord Hospital, State of Colorado, Essilor International, RheinLand Versicherungsgruppe, University of Westminster, Universidade Nove de Julho, SPAR Austria, CAME Group, ZipRealty, Greenhill & Co., IKT Agder, Aviva Stadium, Animal Logic, Management & Training Corporation, Brigham Young University Hawaii, School District of Chilliwack
UnitedStack, Newport City Homes, Faith Lutheran College Redlands, PRIME aerostructures GmbH, Celtic Manor Resort
Find out what your peers are saying about Prisma Access by Palo Alto Networks vs. SonicWall SMA and other solutions. Updated: April 2026.
893,438 professionals have used our research since 2012.