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Prisma Access by Palo Alto Networks vs SonicWall SMA comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Aug 6, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Prisma Access by Palo Alto ...
Ranking in Enterprise Infrastructure VPN
5th
Average Rating
8.2
Reviews Sentiment
6.9
Number of Reviews
66
Ranking in other categories
Secure Web Gateways (SWG) (4th), Cloud Access Security Brokers (CASB) (1st), ZTNA as a Service (2nd), Secure Access Service Edge (SASE) (1st)
SonicWall SMA
Ranking in Enterprise Infrastructure VPN
16th
Average Rating
8.2
Reviews Sentiment
5.6
Number of Reviews
15
Ranking in other categories
Universal Access Gateways (2nd), SSL VPN (6th)
 

Mindshare comparison

As of February 2026, in the Enterprise Infrastructure VPN category, the mindshare of Prisma Access by Palo Alto Networks is 6.0%, down from 6.4% compared to the previous year. The mindshare of SonicWall SMA is 2.4%, up from 1.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Enterprise Infrastructure VPN Market Share Distribution
ProductMarket Share (%)
Prisma Access by Palo Alto Networks6.0%
SonicWall SMA2.4%
Other91.6%
Enterprise Infrastructure VPN
 

Featured Reviews

IgorPinter - PeerSpot reviewer
Director at PULSEC
Zero-trust access has improved remote security and now simplifies cloud-based firewall management
Regarding the integration part for Prisma Access by Palo Alto Networks, the integration with identity providers is pretty much good. It is basically firewall as a service, so it performs well. I completed the integration without any issues. What Palo Alto Networks can do better for Prisma Access by Palo Alto Networks is probably to have the point of presence available in more locations. The point of presence from the Serbia region has the nearest POP in Frankfurt, which is an issue since it is your gateway—when you start browsing the internet, you go through a commercial connection in Germany. They definitely need to spread the service in other countries.
BA
Owner at ThinkEzIT
Security enhances through autonomous protection and strong support while multi-factor authentication secures access
I haven't utilized the high availability and scalability features of SonicWall SMA yet because I've never had a need to. I don't know where they can focus their energy on continuous improvements, as I haven't been looking at what they're releasing. We're a small shop, so we drop stuff in and manage it and do what we need to do to maintain it. If we run into an issue, we contact support. There's a learning curve, but it comes down to getting support to train you on the product, and then once you have the training you need, you're able to make the changes and updates that you need to.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The solution is not very complex and is easy to manage for people who may or may not have knowledge about Palo Alto Networks."
"The most valuable feature of Prisma Access is its ability to provide enterprise-class security for both Internet and internal application access."
"Monitoring is the most valuable feature because we can easily monitor all kinds of stuff coming over the network. We can check the dashboard and work accordingly."
"Prisma Access is very stable, and I am very much satisfied with its stability, rating it nine to ten out of ten."
"The tool's consolidation is pretty quick."
"The visibility perspective is pretty cool. If I want to know how much data is being used for a specific project, I can look at how much data has been used, from which region, and which users have been connected. That visibility is very good so that I can see how many licenses we have and how many are used."
"The always-on feature is fantastic for the users. They don't have to think about it. When they go to a coffee shop to do work, there's no need to remember to toggle the VPN on. We'll protect them. URL filtering is the same at home as it is in the office."
"This solution provides a DLP on the cloud and very few people have a scanning device for data at rest."
"Blocklisting and allowlisting are the most beneficial features for network security."
"The solution is reliable and has good overall performance."
"Secure Mobile Access (SMA) is easy to configure and the deployment is straightforward. However, this is mostly because of the AWS setup."
"The advanced threat protection and the endpoint control features of SonicWall SMA have helped improve security measures tremendously."
"The management and the dashboard are the solution's most valuable features."
"The most valuable feature of this solution is they have IT consultants that know SonicWall."
"It is faster than other security options when using remote connections."
"SonicWall SMA allows us to provide CML-based access to any user."
 

Cons

"Prisma would be a stronger solution if it could aggregate resources by project or by application. So say we have an application we've developed in AWS and five applications we've developed in Azure. The platform will group it according to those applications, but it's based on the tags we use in Azure, which means I have to rely on development teams to tag resources properly."
"I would like the solution to support a different type of authentication. We can't configure a secondary method for our portal."
"There is a lack of integration with third-party solutions like CrowdStrike or SentinelOne in Prisma Access by Palo Alto Networks. Although they have a tight ecosystem with their products, opening up for integration with other solutions would be beneficial."
"It is a managed firewall. When you run into issues and have to troubleshoot, there is a fair amount of restriction. You run into a couple of restrictions where you don't have any visibility on what is happening on the Palo Alto managed infrastructure, and you need to get on a call to get technical assistance from Palo Alto's technical support. You have to get them to work with you to fix the problem. I would definitely like them to work on the visibility into what happens inside Palo Alto's infrastructure. It is not about getting our hands onto their infrastructure to do troubleshooting or fixing problems; it is just about getting more visibility. This will help us in guiding technical support folks to the area where they need to work."
"I haven't seen any SD-WAN configuration capability. If Prisma Access would support SD-WAN, that would help... SD-WAN devices should be able to reach Prisma Access, and Palo Alto should support different, vendor-specific devices, not just Palo Alto devices, for SD-WAN configuration."
"Lacks a hybrid model which has API plus in-line security."
"One area for improvement is for them to stay on top of keeping their CVEs on their platform up to date."
"The one thing that I've been a little bit disappointed with is when we have had to open cases with Palo Alto about Prisma Access issues. Versus their other platforms, like their firewalls, where we tend to get really quick responses and very definitive answers, the few tickets I've had to open for Prisma Access have taken them longer to respond to. And they haven't necessarily given me the kind of answer I was looking for, meaning a fix to the problem."
"The product itself is very good, but Dell needs to work on product visibility in their advertising."
"SonicWall SMA is difficult to use and it does not provide easy access to different parts of the network."
"The timed synchronization between the network appliance needs improvement."
"The solution could integrate better with other platforms."
"I'd like to see the product maybe polish keyboards in Bookmark."
"The solution has 2FA, it will generate a token and send it to an email, but multifactor authentication is not available. I would suggest that there should be MFA integration and provided with the appliance."
"SonicWall's reporting isn't good. Reports should be part of a data plan. The login mechanism should be improved. It would be helpful if the client could use an agent to log in. An agent-server model would improve the performance of the RDB, which consumes a lot of bandwidth."
"The overall menu is not very user-friendly and it could be easier."
 

Pricing and Cost Advice

"The initial prices of Prisma Access were okay. But as soon as you start deploying Palo Alto gear, the support prices and the recurring prices, which are the major operational costs, tend to increase over time."
"Actually the solution is very expensive. I don't know the particulars since the purchasing team dealt with it."
"The licensing fees are paid on a yearly basis and for what we get, the price is good."
"The solution requires a license and the technical support has extra costs. The licensing model could improve."
"Compared to other products, the price is slightly high."
"Prisma SaaS is more expensive than similar solutions but I think it's worth it."
"The licensing cost is about 18,000 euros."
"It is a little expensive. Because it is one of the best in the market, it is a little bit more expensive than other vendors."
"The cost of the licensing is based on the maximum number of concurrent users, and it costs a lot to add them."
"This solution is priced well and we currently have the maximum number of licenses allowed."
"All the costs are included in a bundled license."
"Our licenses are stackable and can be anywhere from five users to a million users."
"The platform has medium pricing."
"I don't know about the pricing of the SSL-VPN box. I know the SSL-VPN software is free. Global VPN client, by comparison, is licensed for around $150 or something like that. But the SSL-VPN software is free. It is already built-in with the box."
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Top Industries

By visitors reading reviews
Financial Services Firm
11%
Manufacturing Company
11%
Computer Software Company
10%
Government
5%
Manufacturing Company
12%
Computer Software Company
11%
Comms Service Provider
10%
Retailer
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business24
Midsize Enterprise21
Large Enterprise27
By reviewers
Company SizeCount
Small Business11
Midsize Enterprise3
Large Enterprise2
 

Questions from the Community

What is the better solution - Prisma Access or Zscaler Private Access?
We looked into Prisma Access before choosing Zscaler Private Access (ZPA). Palo Alto’s Prisma Access is a secure access service edge (SASE) designed to deliver network security in a cloud-deliver...
What do you like most about Prisma Access by Palo Alto Networks?
The most valuable features of the solution are in the areas of the secure remote access it provides while also being user-friendly.
What is your experience regarding pricing and costs for Prisma Access by Palo Alto Networks?
From my experience, Palo Alto is more expensive compared to solutions like Netskope and Triscale.
What do you like most about SonicWall SMA?
Blocklisting and allowlisting are the most beneficial features for network security.
What needs improvement with SonicWall SMA?
I haven't utilized the high availability and scalability features of SonicWall SMA yet because I've never had a need to. I don't know where they can focus their energy on continuous improvements, a...
 

Also Known As

Palo Alto Networks Prisma Access, Prisma Access, GlobalProtect, Palo Alto GlobalProtect Mobile Security Manager, Prisma SaaS by Palo Alto Networks, Prisma Access
SonicWall Aventail, SonicWall SMA SSL-VPN, SonicWall Secure Mobile Access
 

Overview

 

Sample Customers

Concord Hospital, State of Colorado, Essilor International, RheinLand Versicherungsgruppe, University of Westminster, Universidade Nove de Julho, SPAR Austria, CAME Group, ZipRealty, Greenhill & Co., IKT Agder, Aviva Stadium, Animal Logic, Management & Training Corporation, Brigham Young University Hawaii, School District of Chilliwack
UnitedStack, Newport City Homes, Faith Lutheran College Redlands, PRIME aerostructures GmbH, Celtic Manor Resort
Find out what your peers are saying about Prisma Access by Palo Alto Networks vs. SonicWall SMA and other solutions. Updated: December 2025.
881,757 professionals have used our research since 2012.