Proximity MX [EOL] vs Ubiquiti UniFi comparison

Cisco and Ubiquiti are both solutions in the Wi-Fi Hotspot Software category. Additionally, 90% of Ubiquiti users are willing to recommend the solution.

Proximity MX [EOL]

Ubiquiti UniFi

Read 12 Ubiquiti UniFi reviews

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90% willing to recommend

Proximity MX [EOL]

Ubiquiti UniFi

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Proximity MX [EOL]

Average Rating

0.0

Number of Reviews

Ranking in other categories

No ranking in other categories

Ubiquiti UniFi

Average Rating

8.2

Reviews Sentiment

7.6

Number of Reviews

Ranking in other categories

Wi-Fi Hotspot Software (1st)

Featured Reviews

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Nadeem Nasir

IT Manager at Handi Quilter, Inc.

Has provided reliable long-term video storage without ongoing fees

You pay more upfront for Ubiquiti UniFi, but you don't receive substantial support, which is problematic. They previously provided setup support but discontinued this service, though you save money overall by not paying monthly fees. I would rate Ubiquiti UniFi's support zero because they've always had inadequate support. Trying to get someone on the phone is nearly impossible, and although they now have a support plan, emergency help is frustratingly difficult to find when the company doesn't provide it.

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Top Industries

By visitors reading reviews

No data available

Comms Service Provider

14%

Computer Software Company

10%

Educational Organization

Financial Services Firm

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

By reviewers
Company Size	Count
Small Business	8
Midsize Enterprise	1
Large Enterprise	1

Questions from the Community

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What needs improvement with Ubiquiti UniFi?

The major issue I see is connected with troubleshooting, which is my main concern. Troubleshooting capabilities are limited, and some advanced features are missing. For example, enterprise Wi-Fi so...

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What is your primary use case for Ubiquiti UniFi?

My major use case for Ubiquiti UniFi is enterprise Wi-Fi.

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What advice do you have for others considering Ubiquiti UniFi?

I currently work with Fortinet products like FortiGate and FortiSwitch, though I do not have experience with FortiAP in the past two years. I am planning to buy the FortiSwitch Data Center in a few...

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Comparisons

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Compared 100% of the time

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Compared 18% of the time

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Compared 9% of the time

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Product Reports

No data available

Buyer's Guide

Ubiquiti UniFi

January 2026

Download Ubiquiti UniFi product report

Also Known As

No data available

UniFi

Overview

Proximity MX is a cloud software platform that empowers physical spaces with tools to connect, know and engage with their visitors and integrate this data with their existing digital systems.

Cisco

Ubiquiti Networks UniFi AP, Featuring a clean industrial design, can be integrated seamlessly into any wall or ceiling surface (mounting kits included). The LED indicator simplifies deployment and configuration. With its software-based capabilities, the UniFi virtual control plane allows for unlimited scalability under one centralized controller. The UniFi Controller software is bundled with the UniFi AP hardware at no extra charge - no separate software, licensing or support fee.

Ubiquiti

Sample Customers

Intercontinental Hotels Group, Westfield Malls, SAP Center, Majid Al Futtaim

NASCAR Grand-AM, Maritime Parc, Outdoor Music Festival, One Republic Tour, British Armed Forces, Arcadia School District, Bartlett School District, Universidad del Azuay, Estelar Hotels, Intercontinental Bali, Moscow - Enforta, Miami - Sling Broadband, Manhattan - MST, Ecuador - Aire.EC

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