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Purple WiFi vs Ubiquiti UniFi comparison

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Purple WiFi
Ranking in Wi-Fi Hotspot Software
2nd
Average Rating
7.0
Number of Reviews
1
Ranking in other categories
No ranking in other categories
Ubiquiti UniFi
Ranking in Wi-Fi Hotspot Software
1st
Average Rating
8.4
Reviews Sentiment
7.6
Number of Reviews
13
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of June 2026, in the Wi-Fi Hotspot Software category, the mindshare of Purple WiFi is 33.4%, down from 39.1% compared to the previous year. The mindshare of Ubiquiti UniFi is 27.5%, down from 34.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Wi-Fi Hotspot Software Mindshare Distribution
ProductMindshare (%)
Ubiquiti UniFi27.5%
Purple WiFi33.4%
Other39.1%
Wi-Fi Hotspot Software
 

Featured Reviews

it_user1190298 - PeerSpot reviewer
Project Management Analyst with 201-500 employees
Good dashboard and an easy initial setup but requires more integration capabilities
We've had some issues with the solution in terms of its push messaging offering. It's supposed to send informational marketing materials to a targeted customer base. However, it's quite flawed. It needs to be improved. The solution offers limited integrations. The solution needs to allow for an open-source API so that the solution can speed up the process of the main computation. As a product, it needs additional features and automation added to it to make it more interesting for users.
NN
IT Manager at Handi Quilter, Inc.
Has provided reliable long-term video storage without ongoing fees
You pay more upfront for Ubiquiti UniFi, but you don't receive substantial support, which is problematic. They previously provided setup support but discontinued this service, though you save money overall by not paying monthly fees. I would rate Ubiquiti UniFi's support zero because they've always had inadequate support. Trying to get someone on the phone is nearly impossible, and although they now have a support plan, emergency help is frustratingly difficult to find when the company doesn't provide it.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The dashboard is very good, it's easy for us to find what we need, and it's very specialized."
"The solution is easy to configure, low cost, and reliable."
"Overall, the suite of tools is quite useful."
"Business is growing due to referrals."
"The most beneficial aspects of Ubiquiti UniFi are pricing, because it is significantly cheaper compared to major enterprise vendors such as Cisco, Aruba, or Fortinet."
"Functionality of the cloud key in terms of monitoring and managing the environment."
"The level of reporting offered by the controller, when used with other Ubiquiti equipment, has been invaluable."
"The cloud management has revolutionized the way we provide services to clients, onsite trips have almost ceased and once complicated changes are made in minutes."
"The solution is very stable."
 

Cons

"The solution offers limited integrations."
"We've had some issues with the solution in terms of its push messaging offering. It's supposed to send informational marketing materials to a targeted customer base, however, it's quite flawed."
"The major issue I see is connected with troubleshooting, which is my main concern."
"If I could manage the W-LAN or other items without a UniFi switch, that would be very helpful. I have not tried, but I think some options are tied to the hardware, like the Ubiquiti switch."
"Better pre-purchase docs, as I have to contact support via chat for some things that should already be in documents."
"Documentation could be improved, especially regarding known issues or new features. It relies heavily on the user community to provide support and info. There is a vast user group with support groups on both the dedicated forums as well as most social media platforms."
"Email support is slow. Community support is good, but it can be spotty."
"Setting up IP generation for something like guest access is pretty confusing and should be improved."
"They provide support via Chat ONLY, and moreover, they are not very knowledgeable."
"Software interfaces could be improved and there is a lack of documentation."
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Top Industries

By visitors reading reviews
Comms Service Provider
16%
Computer Software Company
11%
Healthcare Company
7%
Performing Arts
5%
Comms Service Provider
13%
Computer Software Company
10%
Construction Company
7%
Media Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business8
Midsize Enterprise1
Large Enterprise2
 

Questions from the Community

Ask a question
Earn 20 points
What is your experience regarding pricing and costs for Ubiquiti UniFi?
My experience with pricing, setup cost, and licensing for Ubiquiti UniFi was not too bad, as I think it was more simplified than I expected.
What needs improvement with Ubiquiti UniFi?
Regarding improvements for Ubiquiti UniFi, I think the price point is super nice, and I don't think it can be improved.
What is your primary use case for Ubiquiti UniFi?
My main use case for Ubiquiti UniFi is for small businesses, managing internet traffic of users and making sure that Wi-Fi is spread across the campus. I manage internet traffic using Ubiquiti UniF...
 

Also Known As

No data available
UniFi
 

Overview

 

Sample Customers

USS Midway, Llechwedd Slate Caverns, United Wireless Arena and Conference Center, The Wellington Centre, Wood Green, Colliers, schuh, Fermain Valley Hotel
NASCAR Grand-AM, Maritime Parc, Outdoor Music Festival, One Republic Tour, British Armed Forces, Arcadia School District, Bartlett School District, Universidad del Azuay, Estelar Hotels, Intercontinental Bali, Moscow - Enforta, Miami - Sling Broadband, Manhattan - MST, Ecuador - Aire.EC