

Sisense and Pyramid Analytics are competitors in the business intelligence tools market. Sisense appears to have the upper hand in integration capabilities and customer service responsiveness, while Pyramid Analytics stands out in advanced analytical features.
Features: Sisense is known for ease of integration with various data sources, rich documentation, and intuitive tools for building dashboards. It efficiently combines disparate data sources, processes queries quickly, and offers strong customer support. Pyramid Analytics is recognized for advanced analytical capabilities, including drill-down reports and DAX query support. It offers robust statistical and predictive features, making it valuable for financial and data analysis.
Room for Improvement: Sisense users have reported performance issues with complex data cubes, limitations in export functions, and advanced filtering capabilities. There is also room to enhance the admin experience with additional visualization options. Pyramid Analytics users find it less user-friendly with a steep learning curve, lack of comprehensive tutorials, and slower data refresh rates for large datasets.
Ease of Deployment and Customer Service: Sisense supports on-premises, public and private cloud deployments and is praised for technical support and responsive customer service. Pyramid Analytics, available in on-premises and hybrid cloud configurations, is criticized for complexity and user-friendliness issues but offers reliable support and flexible deployment tailored to organizational needs.
Pricing and ROI: Sisense offers competitive pricing but might be expensive compared to options like Tableau. However, users note a good ROI, particularly in reducing manual report labor. Pyramid Analytics is cost-effective for mid-sized or larger firms, with pricing increasing with additional modules. Both tools deliver notable ROI, with Sisense users highlighting specific time savings and operational efficiencies.
There is a positive return on the data investment for my clients using Pyramid Analytics.
Due to the data presented to stakeholders, they are able to make informed decisions that impact the day-to-day operations of the client, giving them more insights into what's happening within their organization.
I have seen a return on investment in that we can manage the Sisense environment with a very small number of users.
The one time we had an issue related to something with the logins, they addressed it that morning.
We typically get responses within 24 hours.
The support was very good.
Regarding Pyramid Analytics' scalability from what I have seen, with the right people managing it, it can handle growing amounts of data and users well.
It is scalable to a very large extent and we can integrate any third-party tools.
Sisense works really well for simple to medium use cases and scales well.
Pyramid Analytics is stable in my experience; there have not really been issues with downtime or bugs.
Any advanced user wants to implement an idea that they have, and while the whole idea of a platform is not necessarily to give a custom solution, I would not mind if they had more in terms of AutoML or that sort of capability.
I would like to see an improvement in the live data connection, specifically making the process faster.
Sisense should provide more support for CI/CD, as we found the CI/CD approach quite limited.
I give Sisense a nine because the integration with some third-party tools is good.
They were practically dead even from a pricing perspective.
My experience with pricing, setup cost, and licensing shows that pricing is a little bit higher when compared to other applications, but that justifies the use case.
After implementing Pyramid Analytics for my clients, I have seen measurable outcomes and specific improvements, such as having a single platform that gets them from the raw data to the endpoint reporting.
Sisense positively impacts our organization by speeding up the process of getting and presenting the data to customers or stakeholders.
It offers two ways to access data: by cubing the data or hitting it live.
The time taken to create the reports and dashboards has been drastically reduced by at least 40%.
| Product | Market Share (%) |
|---|---|
| Sisense | 1.2% |
| Pyramid Analytics | 1.0% |
| Other | 97.8% |


| Company Size | Count |
|---|---|
| Small Business | 7 |
| Midsize Enterprise | 1 |
| Large Enterprise | 1 |
| Company Size | Count |
|---|---|
| Small Business | 28 |
| Midsize Enterprise | 7 |
| Large Enterprise | 11 |
The BI Office from Pyramid Analytics is a web-based governed data discovery and analytics platform. It integrates the four principal functions of any comprehensive BI strategy into a single, seamless application. Users can now analyze, present, report and predict on their data in a single application. Pyramid Analytics has native apps to cover the entire mobile spectrum, iOS, Android and Windows. With BI Office users can integrate SAP data with data from other sources giving them the right tools and better data to make data-driven decisions.
Sisense is an end-to-end business analytics software that enables users to easily prepare and analyze large, complex datasets. Sisense’s Single-Stack BI software includes data preparation, data management, analysis, visualization and reporting capabilities.
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