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Rubrik vs Synology DSM comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jun 3, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Rubrik
Ranking in Backup and Recovery
3rd
Average Rating
9.0
Reviews Sentiment
7.4
Number of Reviews
96
Ranking in other categories
Cloud Backup (6th), Disaster Recovery (DR) Software (8th)
Synology DSM
Ranking in Backup and Recovery
52nd
Average Rating
9.0
Reviews Sentiment
8.0
Number of Reviews
10
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of June 2026, in the Backup and Recovery category, the mindshare of Rubrik is 3.2%, down from 7.7% compared to the previous year. The mindshare of Synology DSM is 1.3%, down from 1.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Backup and Recovery Mindshare Distribution
ProductMindshare (%)
Rubrik3.2%
Synology DSM1.3%
Other95.5%
Backup and Recovery
 

Featured Reviews

reviewer2588997 - PeerSpot reviewer
Senior Technical Support Engineer at a tech services company with 10,001+ employees
Reliable automated backups have protected critical databases and simplified recoveries for our operations
Portal identity management should improve. We end up losing people's identity, which was not sufficient enough to read the events. That was the only place I could see for improvement. They keep changing the layouts and descriptions, giving the user confusion if they have not used it for maybe three months. When they come back, the interface is changed. They lost the legacy support, and it is not consistent. Some of the options for the restore give a very hard time for the engineer if they come back after three months to use it because the phrases have changed completely. That is why they were not able to select whether they should select this option or should select another option. Where it comes from, the documentation we gave them does not match anymore. That was a challenge.My consultation part was about how to integrate the technology with each other for the platform or storage or database. I did not deal with any price metrics or scaling the storage. I have no idea about the pricing part. I never joined any meetings or any documents to disclose the pricing. It was quite good in general. Recently, in March 2025, they did a new update which enabled them to update their agents remotely and built in, in-place mode. That is bringing the cybersecurity perspective. That was a big challenge. I said it is a challenge, but I do not know because I left the company, so I am not sure if cybersecurity addressed the solution. Rubrik support is usually very accommodating and very flexible. I am not sure, but the last challenge I saw was that.
Michael Adejoh - PeerSpot reviewer
Solutions Manager at Excel Connect Ventures
Reliable and cost-effective
One area where Synology DSM could improve is in enhancing its ability to detect and respond to security threats during backups and replication. Currently, it lacks the capability to automatically stop backups if it detects a virus or suspicious network activity, as some third-party solutions can. Having AI-driven analytics to identify anomalies and halt backups during potential attacks, along with notifications to administrators, would be valuable. Additionally, providing a dashboard for monitoring the backup environment's security would be a beneficial feature. These improvements would help address security concerns and make Synology more competitive in this aspect.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Rubrik is a very scalable and high-performing backup restore solution."
"It works with VMware and Hyper-V without agent installation."
"Replaces legacy tapes and disk backups which are unreliable, expensive and space consuming."
"The solution's technical support team is very responsive and proactive."
"For data security, anomaly detection, site monitoring, and threat hunting are very important features that help customers."
"A reduced infrastructure complexity and fast to rack and go."
"​Rubrik is very simple to implement and setup. ​"
"I no longer feel the need to babysit and monitor all of the backup jobs in the backup system."
"The most valuable features of Synology DSM are its security and connectivity."
"It offers a variety of software options through its package center, allowing users to customize their NAS device to serve multiple purposes."
"Synology DSM is very easy to work and operate."
"The product performs well. It is easy to use and implement."
"Because of its simplicity and the wide array of features it offers, I would recommend DSM for both tech-savvy individuals and those who prefer a straightforward file-serving solution."
"The most valuable feature of the solution is that it serves as a backup for our company's virtual machine."
"The most valuable features are the basic storage, file management, Btrfs file system, and built-in backups that come with the solution."
"The solution's most valuable feature stems from its ease of use, making it the tool's most interesting part."
 

Cons

"I would like to have a built-in index searching ability of files/system files within the Rubrik interface to determine if a file or item exists, rather than just recovering it, and then doing a search for the file afterwards."
"It is already very well furnished, but live mounts for Nutanix AHV would be amazing."
"I wish there was more training readily available, not just the expensive classes that require purchasing Rubrik credits."
"Capacity reports could definitely be improved. It's hard to determine what is using the space and why."
"There is room for improvement through a further extension of their Office 365 backup platform. In addition, it's still a bit cost-prohibitive to backup NAS. Those would be the two primary areas for improvement."
"It is not Windows Cluster-Aware at the moment or Exchange DAG-Aware. If they add support for these particular use cases, it would be even better."
"The interface is still slightly clunky and has room for improvement."
"Based on my experience with Rubrik, I think they could improve by providing more customer-friendly technical support, even though they currently offer the best support."
"One area where Synology DSM could improve is in enhancing its ability to detect and respond to security threats during backups and replication."
"Even though Synology provides a backup solution, it does not recognize the VM movement across cluster hosts."
"There's a surveillance application that allows you to connect IP cameras and stream footage to Synology and it is a great feature, but it's not always clear that adding more cameras may require purchasing additional licenses."
"The only bothersome aspect is that the device is aging."
"Users may lose their data if they don't configure the solution properly."
"Synology DSM's user interface is not quite intuitive."
"The product's only shortcoming is pricing, as it is an expensive solution."
"Synology DSM is a good enough solution for small and medium companies, but I have not seen a big configuration of the solution for a big organization."
 

Pricing and Cost Advice

"It is a great value, but its cost is still a bit high."
"I don't remember the cost, but I know that for Veeam, we were spending almost $250,000 a year for 205 licenses. It was an enterprise version. When we purchased Rubrik, it was just a little bit more. It was not a terribly huge amount, and if I recall, that was for three years of support as well. So, Veeam priced itself out of the market at a certain point in time."
"High priced when considering a total change in backup solution."
"It is an expensive product."
"We pay annually for the license for Rubrik. There are no additional costs. Initially, we needed to set it up, negotiate and finalize the offer."
"Some people say it is expensive, but you get what you pay for. If you want a Maserati, you have to pay for it. If you want to buy a Porsche, you have to pay for it."
"There is just one cost, and it includes software and hardware. So, everything is included. It is better than other solutions in terms of cost. We also have Dell EMC Avamar in our environment, and we have to pay for the hardware and data domain. We also have to pay for the software license for the data protection suite. So, based on my calculations, I find Rubrik cheaper, and we are also getting good performance."
"It’s simple, straightforward, and we were able to see 50% hard savings."
"The solution’s pricing is neither cheap nor expensive."
"Synology DSM is a free tool."
"The price of the solution is very good."
"The licensing part of the solution is free. The hardware is more expensive than the other solutions in the market, but it's okay in the long run."
"Synology DSM is a cheap solution."
"The pricing varies widely, catering to a broad range of needs."
"It is quite an affordable solution."
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Top Industries

By visitors reading reviews
Financial Services Firm
12%
Manufacturing Company
9%
Computer Software Company
8%
Healthcare Company
7%
Computer Software Company
9%
Manufacturing Company
9%
Comms Service Provider
8%
Government
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business23
Midsize Enterprise21
Large Enterprise56
By reviewers
Company SizeCount
Small Business8
Midsize Enterprise4
Large Enterprise1
 

Questions from the Community

Which would you choose - Rubrik or Veeam Backup & Replication?
Veeam Backup & Replication provides an easy-to-set-up solution to the issue of data storage and recovery. Setting it up is a relatively simple affair. For the most part it prompts you from scre...
What do you like most about Rubrik?
It's easy to manage and has an innovated solution.
What is your experience regarding pricing and costs for Rubrik?
Regarding pricing, Rubrik is a costly solution, and I would rate it an eight.
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Comparisons

 

Also Known As

No data available
Synology DiskStation Manager (DSM)
 

Overview

 

Sample Customers

Driscoll's, Red Hawk Casino, Davies Ward Phillips & Vineberg LLP, Wabash National, Chateau Ste. Michelle Wine Estates, Galliker Transport & Logistics
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Find out what your peers are saying about Rubrik vs. Synology DSM and other solutions. Updated: June 2026.
900,747 professionals have used our research since 2012.