Try our new research platform with insights from 80,000+ expert users

Rubrik vs Synology DSM comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 11, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Rubrik
Ranking in Backup and Recovery
4th
Average Rating
9.0
Reviews Sentiment
7.4
Number of Reviews
96
Ranking in other categories
Cloud Backup (4th), Disaster Recovery (DR) Software (5th)
Synology DSM
Ranking in Backup and Recovery
53rd
Average Rating
9.0
Reviews Sentiment
8.0
Number of Reviews
10
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of February 2026, in the Backup and Recovery category, the mindshare of Rubrik is 3.9%, down from 7.8% compared to the previous year. The mindshare of Synology DSM is 1.4%, down from 1.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Backup and Recovery Market Share Distribution
ProductMarket Share (%)
Rubrik3.9%
Synology DSM1.4%
Other94.7%
Backup and Recovery
 

Featured Reviews

KB
Information Technology Specialist at LIGHTHOUSE DOCUMENT TECHNOLOGIES, INC
Technical support has improved my data management process but I encounter GUI and cost challenges
The solution is available in the Azure Marketplace, but approaching directly is more cost-effective. The Marketplace approach incurs additional platform and reporting costs. We initially built Rubrik at host level and DB level. We encountered latency issues when reverting back, with numerous snapshots available. This resulted in increased costs and occupied spaces. I performed manual deletion of snapshots and verified with the Rubrik team for confirmation. The GUI reporting functionality lacks flexibility. For instance, obtaining specific server reports considering drive space and backup quantities is not possible, as it only provides overall reporting.
Michael Adejoh - PeerSpot reviewer
Solutions Manager at Excel Connect Ventures
Reliable and cost-effective
One area where Synology DSM could improve is in enhancing its ability to detect and respond to security threats during backups and replication. Currently, it lacks the capability to automatically stop backups if it detects a virus or suspicious network activity, as some third-party solutions can. Having AI-driven analytics to identify anomalies and halt backups during potential attacks, along with notifications to administrators, would be valuable. Additionally, providing a dashboard for monitoring the backup environment's security would be a beneficial feature. These improvements would help address security concerns and make Synology more competitive in this aspect.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Live Mount is where we do the majority of our big recoveries, unless it is a file recovery. A file recovery takes a few minutes to restore to where the file in the event a file was accidentally deleted by a user, etc. There has been at least a 90 percent reduction in recovery time based on our previous solution, from the need to recover something to when it's actually recovered went from hours to minutes."
"Rubrik can also serve as a secondary host for emergency recoveries."
"Disk mount that lets a restore happen immediately, no need to re-hydrate."
"The management and ease of installation are the most valuable features."
"The most valuable feature of Rubrik is its concept of a 'backup airbag', which provides a robust defense against attacks."
"What I like about Rubrik is that you can back up to the cloud. It is a different kind of backup where you're not archiving the tape. Rubrik is a physical appliance. It is a dedicated appliance to which you can back up, and you can also back up to another device. So, you can back up to Rubrik and then to another device. If you have more than one site, you can set up Rubrik on site A and also on site B. You can back up to the Rubrik on site A and then replicate that data to the Rubrik on site B."
"Automation functions, image based backup, and the ability to instantly recover anything from files to databases."
"Instant recovery because it takes about 10 seconds to restore the VM from backup to production"
"The most valuable features are the basic storage, file management, Btrfs file system, and built-in backups that come with the solution."
"The product performs well. It is easy to use and implement."
"It offers a variety of software options through its package center, allowing users to customize their NAS device to serve multiple purposes."
"The solution's most valuable feature stems from its ease of use, making it the tool's most interesting part."
"Because of its simplicity and the wide array of features it offers, I would recommend DSM for both tech-savvy individuals and those who prefer a straightforward file-serving solution."
"The most valuable features of Synology DSM are its security and connectivity."
"Synology DSM is very easy to work and operate."
"The most valuable aspect is its ability to handle multiple disks."
 

Cons

"Based on my experience with Rubrik, I think they could improve by providing more customer-friendly technical support, even though they currently offer the best support."
"Price-wise, Rubrik needs improvement as it is considered expensive compared to similar competitors."
"It does not offer image-level backups for Hyper-V 2012."
"The only thing that can be improved is catering for open source databases because at the moment it doesn't cater for Mongo, MySQL, and Postgres."
"The integrated reporting is not really that nicely built. The reporting functionality could definitely be a little bit more customizable from an administration perspective, with an easier to understand interface."
"I would like to see more openness for partners to access and assist in system management. Currently, access is limited, often handled by Rubrik personnel, likely due to security concerns."
"The price of Rubrik is too high, especially when you are considering a change in the total backup solution."
"The open source database needs to be supported."
"Synology DSM is a good enough solution for small and medium companies, but I have not seen a big configuration of the solution for a big organization."
"Synology DSM's user interface is not quite intuitive."
"Even though Synology provides a backup solution, it does not recognize the VM movement across cluster hosts."
"The platform could be much more cost-effective and flexible for integrating third-party products."
"Users may lose their data if they don't configure the solution properly."
"There's a surveillance application that allows you to connect IP cameras and stream footage to Synology and it is a great feature, but it's not always clear that adding more cameras may require purchasing additional licenses."
"The product's only shortcoming is pricing, as it is an expensive solution."
"One area where Synology DSM could improve is in enhancing its ability to detect and respond to security threats during backups and replication."
 

Pricing and Cost Advice

"The setup cost is a bit high, but the solution is an all-in-one solution."
"The pricing and licensing of Rubrik is better than products that we've had in the past. It was quite a bit cheaper than Commvault and NetBackup."
"You need to understand what you're getting for the price. You are getting a backup solution, which is state of the art and works absolutely flawlessly. You are getting the storage needed to store your backups. You have all the sexy features that a modern backup solution can provide you, like deduplication, erasure coding, compression, fast execution time, secured data, and top-notch customer support. So, it might be expensive on paper. It's not free, but when you analyze what you are getting and the time you can spend on other stuff, then Rubrik is very cost-efficient."
"It is a great value, but its cost is still a bit high."
"Rubrik is fairly priced."
"Rubrik was probably the most expensive solution but in the long run, it's justified by the value of the data that it protects."
"We are on an annual license to use Rubrik and it is priced well."
"I don't remember the cost, but I know that for Veeam, we were spending almost $250,000 a year for 205 licenses. It was an enterprise version. When we purchased Rubrik, it was just a little bit more. It was not a terribly huge amount, and if I recall, that was for three years of support as well. So, Veeam priced itself out of the market at a certain point in time."
"Synology DSM is a free tool."
"The solution’s pricing is neither cheap nor expensive."
"Synology DSM is a cheap solution."
"The licensing part of the solution is free. The hardware is more expensive than the other solutions in the market, but it's okay in the long run."
"The pricing varies widely, catering to a broad range of needs."
"It is quite an affordable solution."
"The price of the solution is very good."
report
Use our free recommendation engine to learn which Backup and Recovery solutions are best for your needs.
881,733 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Financial Services Firm
12%
Manufacturing Company
10%
Computer Software Company
10%
Government
7%
Computer Software Company
14%
Government
8%
Manufacturing Company
8%
Comms Service Provider
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business23
Midsize Enterprise21
Large Enterprise55
By reviewers
Company SizeCount
Small Business8
Midsize Enterprise4
Large Enterprise1
 

Questions from the Community

Which would you choose - Rubrik or Veeam Backup & Replication?
Veeam Backup & Replication provides an easy-to-set-up solution to the issue of data storage and recovery. Setting it up is a relatively simple affair. For the most part it prompts you from scre...
What do you like most about Rubrik?
It's easy to manage and has an innovated solution.
What is your experience regarding pricing and costs for Rubrik?
Regarding pricing, Rubrik is a costly solution, and I would rate it an eight.
Ask a question
Earn 20 points
 

Also Known As

No data available
Synology DiskStation Manager (DSM)
 

Overview

 

Sample Customers

Driscoll's, Red Hawk Casino, Davies Ward Phillips & Vineberg LLP, Wabash National, Chateau Ste. Michelle Wine Estates, Galliker Transport & Logistics
Information Not Available
Find out what your peers are saying about Rubrik vs. Synology DSM and other solutions. Updated: February 2026.
881,733 professionals have used our research since 2012.