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Rubrik vs Synology DSM comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jun 3, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Rubrik
Ranking in Backup and Recovery
3rd
Average Rating
9.0
Reviews Sentiment
7.4
Number of Reviews
96
Ranking in other categories
Cloud Backup (6th), Disaster Recovery (DR) Software (8th)
Synology DSM
Ranking in Backup and Recovery
52nd
Average Rating
9.0
Reviews Sentiment
8.0
Number of Reviews
10
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of June 2026, in the Backup and Recovery category, the mindshare of Rubrik is 3.2%, down from 7.7% compared to the previous year. The mindshare of Synology DSM is 1.3%, down from 1.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Backup and Recovery Mindshare Distribution
ProductMindshare (%)
Rubrik3.2%
Synology DSM1.3%
Other95.5%
Backup and Recovery
 

Featured Reviews

reviewer2588997 - PeerSpot reviewer
Senior Technical Support Engineer at a tech services company with 10,001+ employees
Reliable automated backups have protected critical databases and simplified recoveries for our operations
Portal identity management should improve. We end up losing people's identity, which was not sufficient enough to read the events. That was the only place I could see for improvement. They keep changing the layouts and descriptions, giving the user confusion if they have not used it for maybe three months. When they come back, the interface is changed. They lost the legacy support, and it is not consistent. Some of the options for the restore give a very hard time for the engineer if they come back after three months to use it because the phrases have changed completely. That is why they were not able to select whether they should select this option or should select another option. Where it comes from, the documentation we gave them does not match anymore. That was a challenge.My consultation part was about how to integrate the technology with each other for the platform or storage or database. I did not deal with any price metrics or scaling the storage. I have no idea about the pricing part. I never joined any meetings or any documents to disclose the pricing. It was quite good in general. Recently, in March 2025, they did a new update which enabled them to update their agents remotely and built in, in-place mode. That is bringing the cybersecurity perspective. That was a big challenge. I said it is a challenge, but I do not know because I left the company, so I am not sure if cybersecurity addressed the solution. Rubrik support is usually very accommodating and very flexible. I am not sure, but the last challenge I saw was that.
Michael Adejoh - PeerSpot reviewer
Solutions Manager at Excel Connect Ventures
Reliable and cost-effective
One area where Synology DSM could improve is in enhancing its ability to detect and respond to security threats during backups and replication. Currently, it lacks the capability to automatically stop backups if it detects a virus or suspicious network activity, as some third-party solutions can. Having AI-driven analytics to identify anomalies and halt backups during potential attacks, along with notifications to administrators, would be valuable. Additionally, providing a dashboard for monitoring the backup environment's security would be a beneficial feature. These improvements would help address security concerns and make Synology more competitive in this aspect.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable feature is the archive to cloud location and the automation around the PowerShell script. There are also reports and dashboards."
"I would estimate that Rubrik recovery testing saves us 80% in time as compared to our prior solution."
"The solution is extremely stable. They've been phenomenal, especially for a young company."
"The thing that sets Rubrik apart is the instant recovery feature."
"With this new product, Rubrik, we walked into it blind, not being backup admins, and it made a lot of sense to us."
"Rubrik backup is more than twice as fast as our previous solution, and its deduplication rate is significantly better."
"Customer Service: 10/10. Never seen support like it."
"The solution’s ransomware recovery, from a security perspective, is one of the biggest features of the product. We don't have to worry about the operational complexity of air-gapped backups and can rely more on the immutability approach. It is a highly valued feature in this solution."
"Synology DSM is very easy to work and operate."
"The most valuable aspect is its ability to handle multiple disks."
"Because of its simplicity and the wide array of features it offers, I would recommend DSM for both tech-savvy individuals and those who prefer a straightforward file-serving solution."
"The most valuable features are the basic storage, file management, Btrfs file system, and built-in backups that come with the solution."
"The solution's most valuable feature stems from its ease of use, making it the tool's most interesting part."
"It offers a variety of software options through its package center, allowing users to customize their NAS device to serve multiple purposes."
"The most valuable feature of the solution is that it serves as a backup for our company's virtual machine."
"The most valuable features of Synology DSM are its security and connectivity."
 

Cons

"The web interface could benefit from some improvement, particularly in terms of alerting and dashboard clarity. The cloud web interface is somewhat confusing and could use more development attention. Additionally, it's essential to ensure that local on-premise management options remain available alongside cloud-based solutions, as internet availability can affect backup management. Regarding features, cross-hypervisor restore functionality would be a valuable addition, allowing for greater flexibility in restoring VMs across different environments."
"There is room for improvement in pricing. After the licensing, the price tends to go up as time goes by."
"We had some stability issues; we encountered some bugs and glitches."
"The price of Rubrik is too high, especially when you are considering a change in the total backup solution."
"And what about the data services, like the ability to have application-level recovery? Actually this is not included or integrated and it’s far from other products (like Veeam)."
"With Windows, it is difficult to configure Oracle Database."
"Global management of multiple systems is lacking, as is reporting across multiple installed units."
"I hope to see enhancements in areas like data governance and the incorporation of new features in future updates."
"Even though Synology provides a backup solution, it does not recognize the VM movement across cluster hosts."
"The only bothersome aspect is that the device is aging."
"One area where Synology DSM could improve is in enhancing its ability to detect and respond to security threats during backups and replication."
"Users may lose their data if they don't configure the solution properly."
"There's a surveillance application that allows you to connect IP cameras and stream footage to Synology and it is a great feature, but it's not always clear that adding more cameras may require purchasing additional licenses."
"The platform could be much more cost-effective and flexible for integrating third-party products."
"Synology DSM is a good enough solution for small and medium companies, but I have not seen a big configuration of the solution for a big organization."
"Synology DSM's user interface is not quite intuitive."
 

Pricing and Cost Advice

"It is a great value, but its cost is still a bit high."
"Originally, we bought the units on perpetual licenses. Now, we have switched to Rubrik Go. I think the Rubrik Go subscription is a better model, where it is based on your onsite environment and you consume what you use."
"Rubrik is not cheap. Hopefully, you can archive your data on cheap storage to keep the investment minimal."
"The pricing and licensing of Rubrik is better than products that we've had in the past. It was quite a bit cheaper than Commvault and NetBackup."
"You pay a premium for Rubrik, but you're getting a premium service that comes with immutable backups, instant recovery, and world-class support."
"The solution is expensive for small businesses."
"Rubrik is a little bit expensive, but it's worth the price."
"We are on an annual license to use Rubrik and it is priced well."
"It is quite an affordable solution."
"The pricing varies widely, catering to a broad range of needs."
"Synology DSM is a cheap solution."
"Synology DSM is a free tool."
"The price of the solution is very good."
"The solution’s pricing is neither cheap nor expensive."
"The licensing part of the solution is free. The hardware is more expensive than the other solutions in the market, but it's okay in the long run."
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Top Industries

By visitors reading reviews
Financial Services Firm
12%
Manufacturing Company
9%
Computer Software Company
8%
Healthcare Company
7%
Computer Software Company
9%
Manufacturing Company
9%
Comms Service Provider
8%
Government
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business23
Midsize Enterprise21
Large Enterprise56
By reviewers
Company SizeCount
Small Business8
Midsize Enterprise4
Large Enterprise1
 

Questions from the Community

Which would you choose - Rubrik or Veeam Backup & Replication?
Veeam Backup & Replication provides an easy-to-set-up solution to the issue of data storage and recovery. Setting it up is a relatively simple affair. For the most part it prompts you from scre...
What do you like most about Rubrik?
It's easy to manage and has an innovated solution.
What is your experience regarding pricing and costs for Rubrik?
Regarding pricing, Rubrik is a costly solution, and I would rate it an eight.
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Comparisons

 

Also Known As

No data available
Synology DiskStation Manager (DSM)
 

Overview

 

Sample Customers

Driscoll's, Red Hawk Casino, Davies Ward Phillips & Vineberg LLP, Wabash National, Chateau Ste. Michelle Wine Estates, Galliker Transport & Logistics
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Find out what your peers are saying about Rubrik vs. Synology DSM and other solutions. Updated: June 2026.
900,747 professionals have used our research since 2012.