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Rubrik pros and cons

Vendor: Rubrik
4.5 out of 5
Badge Leader

Pros & Cons summary

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Prominent pros & cons

PROS

Rubrik offers lightning-fast search across the entire system with predictive functionality, making data retrieval highly efficient.
The single-pane-of-glass interface of Rubrik unifies all backups and simplifies recovery.
Rubrik’s Instant Recovery feature allows restoration of VMs and other data in seconds, drastically reducing downtime.
The intelligent automation and SLA-driven backups streamline the backup process and improve efficiency without manual intervention.
Rubrik provides strong security features, notably in combating ransomware threats, ensuring data integrity and protection.

CONS

Rubrik is expensive, and its pricing structure is a common concern amongst users.
There is limited support for open source databases and certain third-party integrations, such as MySQL/MariaDB.
Immediate improvements are needed for cloud failover and better archiving options beyond just cloud storage.
Enhanced features are necessary for detailed reporting and customization of metrics to improve usability.
Replication processes and stability of new versions need more refinement to avoid inconsistencies and bugs.
 

Rubrik Pros review quotes

KB
Information Technology Specialist at LIGHTHOUSE DOCUMENT TECHNOLOGIES, INC
Jun 6, 2025
The implementation process is straightforward with simple clicks, cluster implementation, discovery, and adding components.
reviewer2588997 - PeerSpot reviewer
Senior Technical Support Engineer at a tech services company with 10,001+ employees
Nov 28, 2025
Overall, it makes operational life way easier.
AmarpreetSingh - PeerSpot reviewer
Technical Architect at a tech vendor with 10,001+ employees
May 16, 2025
Rubrik's automation has really impacted my operations positively by providing smooth automation for most backup and recovery tasks.
Learn what your peers think about Rubrik. Get advice and tips from experienced pros sharing their opinions. Updated: April 2026.
893,244 professionals have used our research since 2012.
Pramod-Talekar - PeerSpot reviewer
Sr Service Engineer at a healthcare company with 1,001-5,000 employees
Jun 12, 2025
Rubrik has automation capabilities that help streamline my workflows.
IB
Sales Manager at Beta Information Technology
Dec 27, 2024
The most valuable feature of Rubrik is its concept of a 'backup airbag', which provides a robust defense against attacks.
CL
Rubrik administrator at Freelance
Apr 29, 2025
Rubrik's customer service is excellent.
HK
Senior System Engineer at Goya Foods
Apr 25, 2025
Rubrik provides excellent customer service and technical support.
reviewer1370448 - PeerSpot reviewer
Ecosystem Solution Architect Lead for UK, Ireland, Arfica at a consultancy with 10,001+ employees
May 14, 2024
ubrik's One-Touch Recovery helps address this. Using backup as a migration tool can also help overcome challenges when moving to a hybrid cloud.
CarlosCastells - PeerSpot reviewer
CIO at SERVA SERVICIOS ESPECIALIZADOS INFORMATICOS SA
May 20, 2024
It is easy to deploy.
DT
Senior Manager (Backup & Restore) at Pnb housing
May 22, 2024
I think the best feature is its masterless architecture.
 

Rubrik Cons review quotes

KB
Information Technology Specialist at LIGHTHOUSE DOCUMENT TECHNOLOGIES, INC
Jun 6, 2025
The same test case in Rubrik takes more than six to seven times longer, meaning the on-premises SLA is significantly faster.
reviewer2588997 - PeerSpot reviewer
Senior Technical Support Engineer at a tech services company with 10,001+ employees
Nov 28, 2025
Portal identity management should improve.
AmarpreetSingh - PeerSpot reviewer
Technical Architect at a tech vendor with 10,001+ employees
May 16, 2025
I would improve the cost part of Rubrik; they should improve in that area.
Learn what your peers think about Rubrik. Get advice and tips from experienced pros sharing their opinions. Updated: April 2026.
893,244 professionals have used our research since 2012.
Pramod-Talekar - PeerSpot reviewer
Sr Service Engineer at a healthcare company with 1,001-5,000 employees
Jun 12, 2025
Based on my experience with Rubrik, I think they could improve by providing more customer-friendly technical support, even though they currently offer the best support.
IB
Sales Manager at Beta Information Technology
Dec 27, 2024
Price-wise, Rubrik needs improvement as it is considered expensive compared to similar competitors.
CL
Rubrik administrator at Freelance
Apr 29, 2025
I wish there was more training readily available, not just the expensive classes that require purchasing Rubrik credits.
HK
Senior System Engineer at Goya Foods
Apr 25, 2025
The reporting feature should be improved. I need a better output from the existing reports as they currently do not provide comprehensive metrics.
reviewer1370448 - PeerSpot reviewer
Ecosystem Solution Architect Lead for UK, Ireland, Arfica at a consultancy with 10,001+ employees
May 14, 2024
The customer service and support could be a bit faster.
CarlosCastells - PeerSpot reviewer
CIO at SERVA SERVICIOS ESPECIALIZADOS INFORMATICOS SA
May 20, 2024
I would rate the stability a seven out of ten. There is always room for improvement.
DT
Senior Manager (Backup & Restore) at Pnb housing
May 22, 2024
One improvement I would suggest for Rubrik is to have an inbuilt media layer facility for direct backups to tape.