

SAP Crystal Reports and Sisense are two competitive reporting tools in the domain of data visualization and reporting. Sisense seems to have the upper hand due to its ease of use and ability to handle modern visualizations effectively.
Features: SAP Crystal Reports allows customizable report layouts, extensive data source options, and powerful formula capabilities, enabling integration with various enterprise products. Sisense excels at combining multiple data sources for quick deployment and offers advanced visualization tools, which are beneficial for rapidly evolving environments.
Room for Improvement: SAP Crystal Reports needs improvement in ease of use, particularly for beginners, and its visualization features could be modernized for better integration with newer technologies. Sisense would benefit from more advanced data handling features like 'nerd mode' for technical users and better integration with statistical tools such as R and SAS.
Ease of Deployment and Customer Service: SAP Crystal Reports primarily operates on-premises, whereas Sisense provides flexibility with public and private cloud options. Customer service ratings are modest for SAP Crystal Reports, relying on community support, while Sisense is noted for prompt and effective customer service, enhancing user satisfaction.
Pricing and ROI: SAP Crystal Reports is known for a high price but offers value in detailed reporting features. Sisense, although expensive, provides a scalable pricing model with strong ROI through its comprehensive features and user-focused design.
It makes it very easy for us to make data-driven decisions and we are able to forecast our future predicament or future plans, hence increasing or boosting productivity in my organization.
Due to the data presented to stakeholders, they are able to make informed decisions that impact the day-to-day operations of the client, giving them more insights into what's happening within their organization.
I have seen a return on investment in that we can manage the Sisense environment with a very small number of users.
I have not encountered any problems requiring assistance.
The support was very good.
We typically get responses within 24 hours.
Sisense customer support has been top-notch, great, and very responsive.
It is scalable to a very large extent and we can integrate any third-party tools.
Sisense's scalability is impressive as it can crunch a lot more data and has consistently better performance.
Sisense works really well for simple to medium use cases and scales well.
Sisense is very stable and can handle a large amount of data quickly.
If it is closed due to any problem, it should be able to recover where I left off, similar to Excel, which should be a feature for SAP Crystal Reports.
Enabling better practices and testing to enhance data accuracy and efficiency for company sectors.
It would be beneficial to have easier integration with Azure, Microsoft Power Platform, and similar cloud technologies.
I would like to see an improvement in the live data connection, specifically making the process faster.
It could provide more connectors to integrate with emerging different data sources to exponentially increase the amount of data it can handle.
I give Sisense a nine because the integration with some third-party tools is good.
My experience with pricing, setup cost, and licensing is that it is cost-effective, but for smaller organizations working under a tight budget, this tool might be a bit expensive for them.
There was no significant difference in pricing between Sisense and ThoughtSpot.
My experience with pricing, setup cost, and licensing shows that pricing is a little bit higher when compared to other applications, but that justifies the use case.
SAP Crystal Reports has had a very positive impact and benefits. It's a powerful tool to design any kind of report if you have knowledge of the database, and it can attach to both HANA and SQL databases.
The efficiency gained by our organization from SAP Crystal Reports is measurable through multiple export formats such as PDF and Excel.
The best features SAP Crystal Reports offers are powerful data connectivity, customized report design, interactive and visual reports, import, export, sharing options, and automation and scheduling.
It offers two ways to access data: by cubing the data or hitting it live.
It allows the user to cater to different use cases and is a very fast aggregator across different data sources, giving you the historical context and helping in operationalizing your data.
Sisense has positively impacted my organization by drastically reducing the time taken to build the data cube, and we can see real-time analytics.
| Product | Mindshare (%) |
|---|---|
| Sisense | 2.1% |
| SAP Crystal Reports | 2.4% |
| Other | 95.5% |


| Company Size | Count |
|---|---|
| Small Business | 18 |
| Midsize Enterprise | 15 |
| Large Enterprise | 22 |
| Company Size | Count |
|---|---|
| Small Business | 28 |
| Midsize Enterprise | 7 |
| Large Enterprise | 15 |
SAP Crystal Reports provides flexible report generation with strong data connectivity, dynamic parameters, and customizable design features, facilitating interactive, insightful reporting. Users benefit from its comprehensive formula capabilities and seamless integration to create detailed reports.
SAP Crystal Reports stands out for its robust functionalities, including dynamic parameters and extensive formula capabilities, which offer flexibility in report customization. It connects efficiently to SQL, Excel, XML, and other formats, ensuring ease of data interaction. The tool's ability to handle sub-reports and customizable design options enhance its usability for diverse reporting needs. Clients appreciate the option to export in multiple formats and its seamless integration with business software. However, improvements in analytics, memory usage, finance features, and visualization are needed. There is a demand for advanced graphical options and a desktop version for editing references, better integration with Hadoop, and improved formula debugging. Enhancements in chart capabilities, report consistency across upgrades, and cross-tab interfaces are also anticipated. Efforts to support modern file formats, cloud platform integration, and a more intuitive interface akin to modern BI tools would be beneficial.
What are the key features of SAP Crystal Reports?Industries utilize SAP Crystal Reports for designing layouts, templates, dashboards, and fixed reports. It is employed for financial and management reporting, including profit and loss and administrative purposes. Businesses opt for SAP Crystal Reports to integrate with other SAP applications, generating customer invoices, conducting business analysis, and facilitating data interaction and backend reporting through multiple report merging and customized dashboards.
Sisense enables data visualization and analytics with ease of use and fast setup, effectively integrating different data sources for efficient decision-making.
Sisense provides an intuitive platform for companies to handle data visualization and advanced analytics without requiring extensive technical knowledge. Quick deployment, custom dashboard creation, and seamless embedding are supported by an API-first approach. It allows integration of data from multiple databases, enhancing speed through in-chip methodology and real-time updates. Users benefit from its ElastiCube Manager and reduced deployment time, contributing to data-driven decisions. Comprehensive documentation supports users in navigating potential challenges.
What are the key features of Sisense?Sisense is commonly used across industries such as product development, sales, and marketing to deliver tailored analytics and dashboards for diverse departmental needs. Organizations leverage Sisense's capabilities for embedding analytics, optimizing financial models, and improving sales strategies. Its intuitive interface allows non-technical teams to efficiently handle and derive insights from large datasets.
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