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SentinelOne Singularity Complete vs Symantec Endpoint Detection and Response comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

SentinelOne Singularity Com...
Ranking in Endpoint Detection and Response (EDR)
2nd
Average Rating
8.6
Reviews Sentiment
7.3
Number of Reviews
197
Ranking in other categories
Endpoint Protection Platform (EPP) (3rd), Anti-Malware Tools (2nd), Extended Detection and Response (XDR) (2nd)
Symantec Endpoint Detection...
Ranking in Endpoint Detection and Response (EDR)
30th
Average Rating
7.6
Reviews Sentiment
7.2
Number of Reviews
30
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of April 2025, in the Endpoint Detection and Response (EDR) category, the mindshare of SentinelOne Singularity Complete is 5.7%, down from 8.2% compared to the previous year. The mindshare of Symantec Endpoint Detection and Response is 0.5%, up from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Detection and Response (EDR)
 

Featured Reviews

Asim Naeem - PeerSpot reviewer
It integrates well with other platforms, is user-friendly, and is stable
SentinelOne Singularity Complete integrates with our other security solutions, correlating data from NDR, ADR, SIEM, and XDR tools. All this information is consolidated within SentinelOne, providing a centralized access point. SentinelOne Singularity Complete has helped us streamline our security operations by consolidating multiple solutions into a single platform. We are currently in the process of acquiring a threat intelligence platform to complete our security stack. We use Ranger to monitor our network and track connected devices. This is crucial because it helps us quickly identify unauthorized machines connected to our infrastructure, including personal devices. We have additional security measures in place, but Ranger provides an extra layer of protection. It also alerts us if the SentinelOne Singularity Complete agent is missing from any new or existing machines, allowing us to take appropriate action. SentinelOne Ranger's agentless and hardware-independent nature is crucial for our environment with 26,000 endpoints, as manual management of such a large number would be extremely challenging. Ranger uses a multi-layered approach to prevent vulnerable devices from being compromised. We employ scanners, network configurations, and a risk scanner to assess devices, endpoints, servers, and cloud infrastructures. Vulnerability reports and timelines for remediation are shared with device owners or custodians. This proactive strategy enables us to address vulnerabilities efficiently and secure our infrastructure. SentinelOne Singularity Complete has significantly enhanced our security posture. While no system is impenetrable, this solution has brought us closer to achieving a high level of protection, ensuring we maintain at least a 90 percent security level. Our team is dedicated to refining alerts and eliminating false positives from our solutions. Additionally, a team is responsible for identifying and excluding alerts from the solution. We can manually expedite this process by reviewing these elements and utilizing our security tools. We have been able to reduce the alert volume by 20 percent. Our 30-member Security Operations Center team has been able to redirect their focus to other tasks due to the time saved after implementing SentinelOne Singularity Complete. SentinelOne Singularity Complete has helped us improve our mean time to detect threats, which we accomplish using the Vigilance service for detection and response. SentinelOne Singularity Complete has helped us decrease our organizational risk. We utilize the Security Scorecard to manage our security posture, which has remained steady at 90 percent.
YusufAhmed - PeerSpot reviewer
Easy to use and competitively priced
Honestly, the product needs to continue the way it is, and I feel that everything will be fine. I haven't had any reasons to complain about the product. The product doesn’t offer MDM functionality under its current licensing model. In the future, I want the product to offer MDM. It can allow me to manage my mobile device more efficiently and effectively. Currently, there is a need for a separate license to be added to Symantec Endpoint Detection and Response to be able to use the MDM part. If both are bundled up under the same license, the administration part can be made easier.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most useful feature of all is deep visibility."
"The rollback feature is the most valuable aspect of the solution."
"Offers good protection against ransomware."
"SentinelOne Singularity Complete has a valuable feature that allows us to install the agent on every endpoint and extract all asset information for reporting purposes in our live inventory."
"We are freeing up our resources and our security analysts' time to focus on the most critical threats to our landscape by not having to chase down false positives."
"I was extremely happy with their technical staff. The solution's tech support is top-notch. They have some really good engineers on their team."
"Its ability to interact with other third-party tools has been great for us. It can work through APIs and partners and integrate well."
"It has good visibility features and it's straightforward."
"In Symantec, we have found that the most important feature is Application and Device Control."
"The setup is quite easy."
"The solution is stable."
"IPS and the user interface are good features."
"The solution has great blocking features."
"The pricing is pretty reasonable."
"The pricing is good."
"I have had absolutely no problem with using this solution, it really works well."
 

Cons

"We have had one or two occasions when we had to roll back off our Windows machine. Then, we had an issue with SentinelOne where we couldn't let the client make contact with the cloud service anymore. Therefore, the integration with the Windows Service Recovery could be improved in the future."
"SentinelOne needs to provide more documentation for administrators and analytics."
"Native integration with the mobile console is an area that can be improved."
"The solution’s distributed intelligence at the endpoint is pretty effective, but from time to time I see that the agent is not getting the full execution history or command-line parameters. I would estimate the visibility into an endpoint is around 80 percent. There is 20 percent you don't see because, for some reason, the agents don't get all of the information."
"I would like to have firewall functionality within SentinelOne Singularity Complete."
"The only problem I have is they don't manually review the threat files. That's the only thing I'm concerned about."
"I rate Singularity Complete a seven out of ten for affordability. It's more expensive than our previous solution, but it does its job well. At the same time, there is some room for improvement. Cheaper is always better."
"It would be nice if the console stored data daily, so that you could look at a timeline of events on a machine over a period of time, and currently this is not possible."
"The network forensics feature could be improved."
"It would be good if it can anticipate zero-day attacks. I don't know how it can be done and if it is even a feature of this product."
"While they are quite dynamic, they need to ensure they are detecting threats faster in the future to keep people safer."
"It should be easier to deploy Symantec's client for end-users."
"One potential area for improvement in Symantec EDR is the reporting engine."
"Technical support is not as good as we expect, and resolving problems should be more timely."
"Its UI could be more user-friendly."
"In the future, it would be nice to have playbooks in the tool, to allow for some of the common activities to be automated. For example, some of the scannings of the malware can be too manual for a specific device. Additionally, a vulnerability manager would be beneficial."
 

Pricing and Cost Advice

"The price for it is very competitive compared to other Next Gen EPP."
"SentinelOne Singularity Complete is a fair price."
"The price of Singularity Complete compared to some of its competitors is competitive."
"I find the licensing cost for SentinelOne Singularity Complete fair."
"Their pricing was extremely competitive. That is why we stayed with them so long. We are renewing at the end of next month. We have already put in the approval. It is all set to go. We are renewing for another year or so year over year. It has been a very effective product, and it has been priced very competitively."
"The pricing for SentinelOne Singularity Complete is competitive."
"The license is per user."
"Its price is per endpoint per year. One of the features of its licensing is that it is a multi-tenanted solution. From an MSSP point of view, if I want to have several different virtual clouds of customers, it is supported natively, which is not the case with, for example, Microsoft Defender. Another nice thing about it is that you can buy one license if you want to. Some vendors insist that you buy 50 or 100, whereas here, you can just buy one."
"The price is okay, but it really depends on the customer's requirements."
"We pay around $100,000 for 5000 licenses every year."
"It's a yearly subscription."
"The price is really high and it should be lower."
"It is an expensive solution."
"We are satisfied with the pricing."
"Compared to the tools of competitors, Symantec Endpoint Detection and Response is a cheaply priced product."
"The product is cheap."
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Top Industries

By visitors reading reviews
Computer Software Company
20%
Manufacturing Company
8%
Financial Services Firm
7%
Government
6%
Computer Software Company
16%
Financial Services Firm
13%
Manufacturing Company
8%
University
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Cortex XDR by Palo Alto vs. Sentinel One
Cortex XDR by Palo Alto vs. SentinelOne SentinelOne offers very detailed specifics with regard to risks or attacks. The ability to reverse damage caused by ransomware with minimal interruptions to...
Which is better - SentinelOne or Darktrace?
Which solution is better depends on which is more suitable specifically for your company. Darktrace, for example, is meant for smaller to medium-sized businesses. It is also a good option for organ...
What is your experience regarding pricing and costs for Symantec Endpoint Detection and Response?
I am not aware of the pricing details, as that falls under the management's responsibility.
What needs improvement with Symantec Endpoint Detection and Response?
There are several areas where Symantec Endpoint Detection and Response can improve, including shell features, web control, asset management, and device control. Specifically, the application contro...
 

Also Known As

Sentinel Labs, SentinelOne Singularity
No data available
 

Overview

 

Sample Customers

Havas, Flex, Estee Lauder, McKesson, Norfolk Southern, JetBlue, Norwegian airlines, TGI Friday, AVX, Fim Bank
Information Not Available
Find out what your peers are saying about SentinelOne Singularity Complete vs. Symantec Endpoint Detection and Response and other solutions. Updated: March 2025.
847,625 professionals have used our research since 2012.