

Snyk and ServiceNow Cloud Observability operate in the cloud security and operational monitoring space. Snyk has the upper hand in security vulnerability detection and management, while ServiceNow excels in monitoring and analytics.
Features: Snyk offers real-time vulnerability scanning, integration with development tools, and automatic patching. ServiceNow Cloud Observability provides advanced analytics, alerting capabilities, and integration with IT service management.
Room for Improvement: Snyk could benefit from expanding its library and enhancing its on-prem solutions. Additionally, increasing integration capabilities beyond basic development tools and providing more detailed documentation could improve user experience. ServiceNow could improve by streamlining its complex deployment process, simplifying its extensive configuration options, and enhancing its initial setup to make it more user-friendly.
Ease of Deployment and Customer Service: Snyk offers straightforward deployment with broad DevOps tool integrations, easing setup. ServiceNow Cloud Observability, while providing in-depth customization, requires more complex deployment due to extensive configuration options, yet offers comprehensive support.
Pricing and ROI: Snyk is competitively priced, offering a strong ROI through efficient vulnerability management and reduced security risks. ServiceNow requires a higher initial investment but delivers significant ROI with enhanced operational efficiency and reduced downtime, justifying its upfront cost with long-term benefits.
| Product | Market Share (%) |
|---|---|
| Snyk | 1.0% |
| ServiceNow Cloud Observability | 0.6% |
| Other | 98.4% |


| Company Size | Count |
|---|---|
| Small Business | 21 |
| Midsize Enterprise | 9 |
| Large Enterprise | 21 |
ServiceNow Cloud Observability is a comprehensive platform designed to enhance visibility, control, and performance monitoring of your IT infrastructure and applications. It seamlessly integrates log management, trace management, metrics monitoring, and infrastructure monitoring in real-time, leveraging AI and machine learning for automated tasks and actionable insights. With benefits including improved visibility, faster incident resolution, enhanced application performance, simplified IT operations, and reduced costs, this cloud-native solution is ideal for businesses of all sizes with complex IT infrastructures. It integrates seamlessly with ServiceNow IT Operations Management (ITOM), supports OpenTelemetry standards, and provides AI-powered insights along with pre-built dashboards and reports.
Snyk excels in integrating security within the development lifecycle, providing teams with an AI Trust Platform that combines speed with security efficiency, ensuring robust AI application development.
Snyk empowers developers with AI-ready engines offering broad coverage, accuracy, and speed essential for modern development. With AI-powered visibility and security, Snyk allows proactive threat prevention and swift threat remediation. The platform supports shifts toward LLM engineering and AI code analysis, enhancing security and development productivity. Snyk collaborates with GenAI coding assistants for improved productivity and AI application threat management. Platform extensibility supports evolving standards with API access and native integrations, ensuring comprehensive and seamless security embedding in development tools.
What are Snyk's standout features?Industries leverage Snyk for security in CI/CD pipelines by automating checks for dependency vulnerabilities and managing open-source licenses. Its Docker and Kubernetes scanning capabilities enhance container security, supporting a proactive security approach. Integrations with platforms like GitHub and Azure DevOps optimize implementation across diverse software environments.
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